Mar 22, 2018
Field Service Engineer Featured
~~Field Service Engineer Field Position – Midwest Territory Working at Mettler Toledo means you are impacting the world in important ways. Our precision instruments span the world's laboratories and research and production facilities. We design, manufacture and service instruments that provide integrated solutions to research scientists in the pharmaceutical, biotechnology, and chemical industries. Our instruments enable scientists to reduce the time required to discover and develop new chemical compounds, allowing them to bring new products to market faster. The company is rapidly expanding its presence in the field of drug discovery and development with its AutoChem Strategic Business Unit. Mettler Toledo AutoChem provides laboratory instruments to research scientists in the pharmaceutical, biotechnology, and chemical industries helping them discover and develop new chemical compounds, allowing them to bring new products to market faster. Our Field Service Engineers represent the Mettler Toledo standard of a ‘Trusted Advisor’ to our customers. You will conduct on-site installations, provide customer training (hardware, software and limited applications), perform equipment repairs and preventive maintenance for assigned instrumentation. You will also support and work in collaboration with the North American Service Operations, Depot Repair, Field Service, Sales, Customer Service and Product Management. We Have: • Global market strength and leadership in our industry • Thousands of patents, design and innovation awards • A comprehensive training program and a commitment to extraordinary service on our state-of-the-art equipment Do You Have? • Bachelor’s degree in Chemical Engineering, Chemistry or related field • Minimum 4 years military or commercial experience or equivalent education in electronic/electrical engineering environment with a demonstrated ability to troubleshoot electronic, electrical, mechanical, and computer systems; or equivalent combination of education and experience • Demonstrated competence and abilities to complete daily tasks associated with field service responsibilities • Experience with Infrared, Optics, Lasers, HPLC, GC, or Mass Spectrometry is a plus, as is a background in Chemistry or Chemical Engineering • Documented abilities to troubleshoot electronic, electrical, mechanical instruments and computer systems • Exceptional customer service skills and the demonstrated ability to perform in a sometimes stressful environment • Excellent communication skills both oral and written – English required • Valid driver’s license and good driving record Can You? • Perform on-site installations, repairs, upgrades, and maintenance of instrumentation including infrared reaction profiling equipment, Supercritical Fluid Chromatography systems, laser crystallization monitoring equipment, and automated lab reactor systems. • Communicate customer issues with sales and support teams on a routine basis. • Independently manage hardware and software projects . • Effectively prioritize, schedule, and track open service issues to satisfactory completion. • Give feedback on non-conformance issues for quality improvements • Manage field inventory through the use of a variety of software tools • Exhibit general software literacy and knowledge of Windows-based operating systems • Report scheduling, utilization, expense, and critical issues as required What Can We Offer You? • Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire • Competitive compensation • Tuition reimbursement, access to a fitness facility • Paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits. Job Requirements: For those who prioritize precision, Mettler Toledo is precisely where you belong. Learn more about us at www.mt.com/autochem . We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability. Mettler Toledo endeavors to make www.mt.com accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at EEO@mt.com . If this sounds like a position for you, apply at: http://mtac.balancetrak.com/ .
Mettler-Toledo AutoChem, Inc. Columbia, 21046, United States Full-Time