73 jobs found in Richmond

Capital One Sr. Associate, Process Manager (Hybrid) As a Sr. Process Manager for Capital One's Retail Bank Customer Protection Organization, you will be part of a talented, people-first organization responsible for supporting & transforming the customer and agent servicing experiences. You will regularly integrate and influence multiple groups and be seen as a strong change agent by our business partners in supporting strategy & implementation as it supports Customer and agent experiences. You will influence and gain buy-in from key stakeholders to ensure technology and processes deliver breakthrough business results. The ideal candidate will have demonstrated the ability to: Develop and maintain formal process documents (e.g. maps, and diagrams), and document processes and projects (creating project reports, presentations, business cases, and diagrams) as needed Responsible for data quality and Performance metric reporting (ex: Tableau reporting)...

Capital One Manager, Product Manager - ATM Platform Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team We are looking for a technically-minded Product Manager to own the core engine behind our ATM experience. You will lead the complex orchestration of backend systems, middleware, and vendor integrations that ensure our ATM fleet operates at peak performance. In this role, you will navigate the unique challenge of a "hybrid" stack-managing proprietary builds alongside critical vendor software. By partnering with our Architects and Distinguished...

Capital One Senior Business Director, Community Impact and Investment - LOB Advisory As a Senior Business Director at Capital One, you will apply your strategic and analytical skills to major company challenges. You'll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. This role provides an exciting opportunity to lead a team of 8-10 associates that drives business value and social impact by leveraging data and research insights, community-based expertise, and an integrated enterprise perspective to inform business decisions and products, shape the philanthropic strategy, drive a thought leadership agenda, and track metrics for community impact and return of business value. This team works in close collaboration with other teams in...

Capital One Distinguished Engineer - Fraud Tech As a Distinguished Engineer at Capital One, you will be a part of a community of technical experts working to define the future of banking in the cloud. You will work alongside our talented team of developers, machine learning experts, product managers and people leaders. Our Distinguished Engineers are leading experts in their domains, helping devise practical and reusable solutions to complex problems. You will drive innovation at multiple levels, helping optimize business outcomes while driving towards strong technology solutions. In this role we are looking for a Distinguished Engineer who will lead our Fraud and Disputes ecosystem, defenses and user experiences. You will partner with engineers, product and business stakeholders across the Card Fraud domain and build scalable & resilient solutions that leverage modern tech and design patterns. As part of this role, you will play a key role in standardizing...

Capital One Principal Associate, Talent and Performance Strategy Our Talent and Performance Management (TM/PM) team is on a mission to bring our differentiated people vision to our talent solutions and create a simpler, more empowering and tech-enabled experience for all associates. We are simultaneously supporting our existing performance and talent management processes across the enterprise and delivering on an ambitious innovation agenda. The Culture & Change team is responsible for ensuring enterprise stakeholders have the support and resources they need to deliver on our talent and performance strategy within their organizations. Our goal is to innovate on our current processes to streamline, simplify, and increasingly use a tech-enabled approach to drive talent and business impact. We are looking for a talented human capital expert who is passionate about driving a tech-enabled future vision of talent and performance management at Capital One. As a Principal...

Capital One Manager, Product Manager, Google AI Adoption Manager, Product Management Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. Capital One Product Framework In this role, you'll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence Technology Driven...

Capital One Principal Product Delivery Manager (Remote-Eligible) The Product Delivery team, an integral part of US Canadian Markets Operations, is responsible for delivering technical payment products to our global partners. The Principal Product Delivery Manager will join the team to lead the delivery of these technical products within the Americas region. Responsibilities Execute strategy for advanced payment products including EMV, Transit, 3DS (3 D Secure) and Digital payments with a variety of payment partners (Issuers, Acquirers, Network Alliances, Gateway, etc.) Work closely with business partners to identify market requirements to be incorporated into the products and support teams as they promote products and services to clients Provide technical EMV support including analyzing terminal EMV certifications and the creation of EMV Card Personalization Profiles Ensure product delivery goals are met by providing SME (Subject Matter Expert) support to...

Capital One Senior Platform Engineer Do you love building and pioneering in the technology space? Do you enjoy solving complex technical problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking Platform Engineers who are passionate about creating and supporting DevOps tools with emerging technologies to join our team. As a Platform Engineer, you'll have the opportunity to be on the forefront of driving a major transformation within Capital One, incorporating proactive secret scanning and security guardrails directly into our Enterprise ecosystem General Responsibilities: Work with product owners to understand desired application capabilities and testing scenarios Continuously improve software engineering practices Work within and across Agile teams to design,...

Capital One Manager - Operational Risk Challenge and Advisory (ORCA) Risk Advisors at Capital One are highly motivated Risk and process management professionals with excellent analytical, organizational, risk management, project management, and communication skills. These skills allow us to gain insights, and act as a change agent to influence our business partners. A successful Risk Advisor operates from a foundation of knowledge about the Line of Business with whom they are working, including processes, risks and associated controls, and good risk management practices. They are forward thinking, quick to adapt, and technologically adept with a background that includes technical skill sets. Risk Advisors have a broad level of exposure across the lines of business and have the opportunity to work with the business to create and implement solutions to appropriately manage risks across the 1st line. As an Operational Risk Advisor supporting Risk Management, Human Resources...

Capital One Senior Data Analyst At Capital One, data is at the center of everything we do. When we launched as a startup we disrupted the credit card industry by individually personalizing every credit card offer using statistical modeling and the relational database, cutting edge technology in 1988! Fast-forward a few years, and this little innovation and our passion for data has skyrocketed us to a Fortune 200 company and a leader in the world of data-driven decision-making. As a Data Analyst at Capital One you will leverage analytic and technical skills to innovate, build, and maintain well-managed data solutions and capabilities to tackle business problems. On any given day you will be challenged by three types of work - Innovation, Business Intelligence and Data Management: Innovation Use Open Source/Digital technologies to mine complex, voluminous, and different varieties of data sources and platforms Build well-managed data solutions, tools, and...

Capital One Lead Software Engineer (DevOps) Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive , and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking DevOps Engineers who are passionate about marrying data with emerging technologies to join our team. As a DevOps Engineer, you'll have the opportunity to be on the forefront of driving a major transformation within Capital One. What You'll Do: Lead a portfolio of diverse technology projects and a team of developers with deep experience in machine learning, distributed microservices, and full stack systems to create solutions that help meet regulatory needs for the company Share your passion for staying on top of tech trends, experimenting with and learning new...

Capital One Senior Product Manager, Cyber SRE The Mission We are shifting SRE from a reactive support organization to a forward-looking discipline. Our vision is Autonomous Reliability: a future state where reliability is engineered into every product through AI-driven self-healing, automated onboarding, and secure-by-default architectures. As a horizontal leader within Cyber Engineering, you will be the face of this transformation, embedding yourself within service areas to drive high-impact, product-focused reliability. Roles and Responsibilities: Drive the Strategic Roadmap: Execute the Product-Driven Reliability strategy, moving from operational support to a horizontal enabler of scale, speed, and autonomy within the Cyber organization. Build stakeholder partnerships: Partner with engineering leaders across Cyber, Bank Tech, and Card LOBs. You will be the face of the team, embedding SRE practices into product builds rather than waiting for...

Capital One Work From Home, Senior Associate-Unit Manager Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Customer Operations role may be the role for you! To be eligible for this role, candidates must live within a 100 miles radius of one of the following zip codes (excluding CA) and report in person, when required, with at least 24 hours notice. 23060 (Richmond, VA) 23320 (Chesapeake, VA) 33634 (Tampa, FL) 89144 (Las Vegas, NV) 75024 (Plano, TX) 19801 (Wilmington, DE) 68521 (Lincoln, NE) 56301 (St. Cloud, MN) As a Unit Manager at Capital One, you will lead a dynamic team of front line associates who are the face of Capital One for our customers. Creating excitement and maintaining high levels of morale through change are essential for leaders within Capital One. Unit Managers manage, develop and motivate an internal team of 15 - 25 associates and strive to exceed standards of...

Capital One Director, Project Management - Encore Capital One, a Fortune 500 company and one of the nation's top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation's greatest banks and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas, backgrounds and guided by our shared values, come together to make Capital One a great company - and a great place to work. The Role: As a Director, Project Manager at Capital One, you will create strategies and lead a team through high priority projects for the company. You will collaborate with smart and passionate leaders to influence results that have a direct impact on the company's bottom line. You lead important and exciting projects...

Capital One Sr. Associate, Premium Travel Marketing Strategist We're looking for an experienced Marketing Strategist to support travel marketing, from brand and creative strategy through in-market execution across multiple channels. The right candidate will have marketing experience in brand strategy as well as developing and executing large-scale full-funnel marketing campaigns. They will need to work across multiple marketing channels and build relationships across the organization and should thrive in a fast paced environment. Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, diversity, inclusion & belonging are valued at our core, sparking and enabling us to do good for our associates, customers and communities. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We nurture an environment that attracts and develops talent from all backgrounds and experiences,...

Capital One Senior Software Engineer, Back End Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking Back End Software Engineers who are passionate about marrying data with emerging technologies. As a Capital One Software Engineer, you'll have the opportunity to be on the forefront of driving a major transformation within Capital One. What You'll Do: Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities,...

Capital One Senior Administrative Assistant (Administrative Support Assistant III) - Legal (Employment) Capital One is looking for an exceptionally bright, multitasking, and self-motivated experienced Administrative Support Assistant III to support 4 to 6 executives in a fast-paced tech-savvy environment. You will partner with multiple executives to handle administrative tasks freeing up their time to focus on department and company goals. A quick thinker, your flexibility and adaptability are key to constantly changing demands and priorities. You are resourceful and autonomous when taking on new tasks and projects relying on problem-solving skills to make it all work! As the gatekeeper and extension of your executive leaders, you will frequently find yourself in the center of everything that happens on the team. You are extremely pivotal to the success of a well-run, efficient, productive and happy team. In this role, you are a jack of all trades! Administrative Assistants...