9 customer service jobs found in East Hanover

Job Description Are You Ready to Make It Happen at Mondelēz International? How you will contribute Our employees are key ingredients to our success, and you will foster a culture in which we deliver results through people. You will be a trusted partner to business leaders and build + execute an HR strategy that drives breakthrough performance. Role overview This strategic role is part of the North Supply Chain People Team within MDLZ’s North America region, partnering with the SVP of U.S. Customer Service & Logistics (CS&L), to lead the People agenda across organization, talent, capabilities, culture, and labor relations. The U.S. CS&L organization is comprised of 4 functions: Planning (Demand, Supply, IBP, S&OE); Logistics & Direct Store Delivery (including a frontline hourly population across multiple distribution sites); Order to Cash; and CS&L PMO & Governance. The remit of this role includes hourly frontline employees, including a...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. Summary: The "eCommerce Operations Manager, Perfect Snacks" is responsible for successful delivery of our eCommerce business from an Operations perspective. This role works externally with eCommerce 3PL and technology partners, and internally with our Operations, Marketing and Finance teams. This role has oversight and responsibility for the fulfillment/order-to-cash process for all eCommerce lines of business and its development. You will help us build the structure enabling eCommerce growth. Essential Duties: • Daily Work: Monitor KPIs for trends daily (Inventory & out of stock risks, number of orders and system status), with high sense of urgency for resolving issues. Troubleshoot system errors that prevent automatic order fulfillment, including escalation to development resources where needed. Manage day-to-day...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Matter. The Global Mobility Lead, North America, is a seasoned and strategic leader responsible for implementing and optimizing Mondelēz International's Global Mobility program within the North American region. This role combines a global framework with regional market best practices and legal requirements to effectively support the organization's mobile talent strategy. Leading the North American Global Mobility team, you will partner closely with corporate and functional HR, business leaders, and external vendors to drive consistency, fairness, and internal equity through standardized processes and procedures. This position requires a "builder" and "roll up your sleeves" approach, encompassing all facets of global mobility, including tax, payroll, equity, immigration, relocation, and various international move types (permanent,...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. The role of Manager of Production Planning and Inventory is responsible for delivering production plans for co-manufacturers and co-packers, maintaining adequate inventory levels, mitigating obsolescence, and conducting root cause analyses as needed. Role Responsibilities Production Planning Oversee day to day operations of production planning Create and maintain planning tools Create 12 month rolling forecasts for all co-manufacturers and co-packers Issue purchase orders to execute production Work with procurement team to ensure materials are available to execute production plans Work with fulfillment team to ensure product is available to support orders Work with demand planning team to refine volumes needed for production plans Root Cause systemic issues with production...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. The Administrative Assistant provides high-level administrative support to ensure efficient operation of the office or department. This role supports leaders and team members through a variety of tasks related to organization, communication, scheduling, and project coordination. The ideal candidate is proactive, detail-oriented, and able to manage multiple priorities while maintaining professionalism and confidentiality. Key Responsibilities Administrative Support • Manage calendars, schedule meetings, and coordinate logistics • Prepare agendas, presentations, and meeting materials • Draft, proofread, and edit correspondence, reports, and documents • Track deadlines and follow up on action items Communication & Coordination • Serve as a point of contact for internal and external stakeholders • Manage incoming emails and...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. Summary: The Order To Cash Manager serves as a supervisor, subject matter expert, and teammate on all accounts receivable, credit management, and collections management responsibilities. The OTC Manager contributes to company success by driving compliant, accurate, timely and consistent processes contributing to timely and efficient cash collections for the company. Responsibilities include balancing day-to-day management of the OTC workflow, overseeing OTC staff, and continuous review and enhancement of process, functions, and capabilities to improve cash flow, minimize bad debt, and ensure excellent customer service. Essential Duties: Serve as the primary escalation resource for priority items in receivables Lead month-end close review and completion for receivables for all ledgers Reconcile revenue monthly and perform...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours. You will partner with financial and operational management to understand and enhance internal control environments, risks, and mitigation activities to minimize the risk of financial losses, operational inefficiencies and statutory non-compliances caused by the lack of controls or effective governance. You will manage deep-dive analyses and Advisory Reviews on risk areas, provide advisory support to management on Strategic Projects, lead Data Analytics and Digitalization initiatives, manage the SOX program in the region and supervise and provide training on controls, among other activities. In addition, you will manage the locally based Internal Control Managers and Sr. Analysts. How you will contribute This person will have responsibility of supporting NA base business and NA Ventures, while also providing regular global...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It With Pride. You create and implement future-proof category strategies that are grounded in deep consumer and category insight, data-driven and digitally integrated and that ensure profitable business growth beyond brand growth. How you will contribute The Senior Director, Mindful Snacking & Snack Bars, is the global category strategy leader accountable for defining and align ing senior stakeholders on the long-term vision, growth strategy, and execution roadmap for the Snack Bars category and the broad er company Mindful Snacking agenda (across all snacks categories) . This role shapes how Snack bars Strategy and well-being are embedded into the business-translating consumer needs, category dynamics, and competitive insights into clear strategic choices that enable brands and Business Units (BUs) to...