Nov 01, 2024
Philips
Job Title Customer Service Operations Specialist Job Description Customer Service Operations Specialist: The Customer Service Operations Specialist possesses functional knowledge and understanding of the Life Solutions business and order intake policies; reviews submitted orders for compliance prior to order acceptance, creates and operationalizes orders in the ERP system, including coordinating PO creation to Philips manufacturing groups and third party vendors, coordinating equipment delivery and creating accurate invoicing per the terms of the contracts. Your role: Validating and processing all SP00 and change orders in compliance with policies Timely and proactive communication with internal and external customers, including field service engineers, to efficiently resolve any order issues Utilize critical thinking to analyze complex contract requirements, special provisions, pricing, internal approvals, and terms and conditions to ensure...
Professional Diversity Network
Nashville, TN, USA
Full-Time