14 service manager jobs found in Charlotte

About This Opportunity Are you looking for a position where you can do something meaningful and make a real difference? We’re growing fast and looking for leaders and problem-solvers that are ready to grow with us. If you have a passion for what you do, are highly motivated, maintain the highest integrity and possess a wide range of knowledge, skills and abilities then this may be your dream position!  Our Customer Care Manager (CCM) is responsible for the performance of the Customer Care Department in our newest warehouse location in Charlotte, NC. The CCM will recruit, mentor, coach and develop Customer Care Specialists (CCS) to deliver a superior customer experience via telephone, chat, in person, or by email to provide information about products and services, to take orders, or to obtain details of service issues.  They will provide ongoing training for the CCSs in these areas: relevant LAC applications, departmental processes and procedures, account set-up, products...

Strategic Staffing Solutions looking for an Account Manager in Charlotte, NC area Attention Military Veterans! Are you a self-motivated sales professional interested in working for a veteran friendly, woman owned company with more than 31 years of consecutive growth? Are you seeking a position with a dynamic and fast paced company that boasts one of the most generous comp plans in the staffing industry? If you're a Military Veteran that craves daily challenges-and rewards-we want to talk to you ASAP about an Account Manager position supporting our customer in the Charlotte, NC office. What We Want We're interested in Military Veterans with at least 1 year of sales experience , with a proven track record in building strong relationships to truly understand the needs of those you serve: your customers. We're looking for someone with a strong work ethic and sense of commitment who's interested in working in a performance-oriented environment . Must like to...

Job Title: Cisco Voice Engineer - Telecommunications Voice Delivery Location Options: Charlotte, NC | Cincinnati, OH | Raleigh, NC (Hybrid) Duration: 12 Months Contract Pay Rate: $71-76/hr W2 ONLY Position Summary We are seeking a highly motivated and skilled Cisco Voice Engineer to join our Telecommunications Voice Delivery Team . This role is essential in designing, implementing, and supporting Cisco-based voice communication systems across the enterprise. The ideal candidate will have strong expertise in Cisco Unified Communications Manager (CUCM) , voice gateways , and VoIP technologies , and will contribute to scalable, secure, and reliable voice services. Work will be managed within an Agile delivery framework using Jira for task tracking and progress monitoring. Key Responsibilities Voice Infrastructure Management: Design, configure, and maintain Cisco voice technologies, including CUCM, Unity Connection, Webex, gateways (VG310, ISR),...

Information Security Analyst 12 Month Contract. NO C2C Charlotte, NC Required: Experience with IAM Tools (SailPoint, Okta, CyberArk, Ping, Microsoft Entra ID) Familiarity with authentication standards (LDAP, SAML, OAuth, Open ID, SCIM). Familiarity with security compliance frameworks (ISO, NIST, SOX, PCI) Ability to interact with various layers of leadership Ability to prioritize work, meet deadlines, and achieve deliverables Strong organizational, multi-tasking, and prioritizing skills Customer service focus with the ability to respond to requests in a timely manner Knowledge and understanding of business requirements. Ability to gather and translate to technical requirements Intermediate Microsoft Office (Word, Excel, Outlook, PowerPoint, Access, and Project) skills Experience and understanding of application security architecture

Senior Technical Product Analyst - Communications Charlotte, NC- W2 Rate - $75/hr 18 months - hybrid onsite Qualifications: Must have 3-5 years of experience in product ownership, technical analysis or product support on the technical side. Must have strong experience in corporate level communications between business and technical teams. Will be focused on managing communication channels and creating tailored messaging, this includes visually engaging materials- with a focus on translating information into clear, accessible content for both technical and non-technical stakeholders. (i.e. translation between teams, executive level messaging, stakeholder / visual presentation creation) Exceptional written and verbal communication skills, with the ability to tailor messaging to technical and non-technical audiences. Bachelor's degree in Computer Science, Business, Communications, or a related field. Experience working with User and Customer Design leads,...

STRATEGIC STAFFING SOLUTIONS HAS AN OPENING! This is a Contract Opportunity with our company that MUST be worked on a W2 Only. No C2C eligibility for this position. Visa Sponsorship is Available! The details are below. "Beware of scams. S3 never asks for money during its onboarding process." Job Title: UAT Tester Location: Charlotte, Minneapolis, Chandler, Des Moines, Dallas Duration: 6+ months Hybrid Work Job ref# 242469 Job Description: Analyze business requirements and functional system design specifications to create and execute test strategies and test cases Specify test data requirements and work with enterprise data team to obtain necessary test plan data Perform release validation and regression testing post-production installations, typically occurring outside of standard business hours; some weekend and/or evening hours are required Work with Product Owner/Product Managers and Tech partners to confirm issues identified...

Job Title: Senior (IAM) Engineer - Sail Point Architect Location: Charlotte, NC Type: [Full-Time/Contract] Department: Cybersecurity / IAM Engineering Job Summary: We are seeking a seasoned Senior IAM Engineer with 7+ years of engineering experience and a proven background in implementing and integrating SailPoint IdentityNow or IdentityIQ solutions. The ideal candidate will bring strong expertise in IAM architecture, cloud-native development, and enterprise system integration, with a hands-on approach to security-first engineering in Agile environments. Key Responsibilities: Lead the design, deployment, and integration of SailPoint IAM solutions across enterprise environments. Drive migration projects from legacy IAM platforms to SailPoint, ensuring seamless transition and minimal business disruption. Collaborate with cross-functional teams to implement secure identity workflows, RBAC policies, and automated provisioning/de-provisioning....

Job Title: AI/LLM Engineer - Generative AI Solutions Location: Charlotte, NC Job Overview: We are looking for a highly skilled AI/LLM Engineer with deep experience in building and deploying Generative AI applications using modern frameworks and cloud infrastructure. This role focuses on designing scalable, production-ready AI systems powered by LLMs, LangChain, LangGraph, and other state-of-the-art tools. The ideal candidate thrives in dynamic environments, collaborates across teams, and is passionate about applying cutting-edge technologies to real-world business problems. Key Responsibilities: Build and deploy LLM-powered applications using LangChain and LangGraph , including integration with external tools and development of stateful workflows with GraphDB. Develop and optimize models using Python , TensorFlow , PyTorch , and HuggingFace . Scale and deploy AI models into production using MLOps tools like MLflow and Kubeflow . Leverage...

Lead ServiceNow Developer Location: Charlotte, NC (Onsite) Type: 18 Months Contract Pay: $82/hr - W2 ONLY, NO C2C Position Summary: We are seeking a highly organized and technically skilled IT Operations & ServiceNow Support Lead to join our team in Charlotte, NC . This position requires a well-rounded professional with a strong background in ServiceNow development, production support, and Agile team environments. The ideal candidate will be responsible for managing day-to-day IT operations, leading small technical teams, and ensuring smooth incident resolution and workflow optimization through ServiceNow. Key Responsibilities: Lead and support ServiceNow development , including workflow customization, integration, and module implementation. Provide production support to ensure continuous availability and performance of business-critical applications. Manage and oversee small team(s) of support professionals in an Agile (Scrum) environment,...

Information Security Engineer 12 Month Contract. NO C2C Charlotte, NC Required Skills: 2+ Patch Management 2+ Server performance monitoring and troubleshooting 2+ Linux command line experience 2+ Windows OS and Registry experience 2+ Windows agent support 1+ Splunk experience (analyze system logs for troubleshooting purposes and to identify potential issues) 1+ Syslog configuration knowledge 1+ API knowledge and experience Strong written and verbal communication skills Time management and multitasking skills with a high level of attention to detail Desired Skills: 2+ RSA Authentication Manager 8.x engineering experience (administration and server support/patching experience) Web Tier support experience Eagerness and openness to contribute throughout every aspect of their responsibilities Knowledge of common cloud platforms - Microsoft Azure, Google Cloud, Amazon Web Services Scripting/programming - ability to design, write, update, and troubleshoot code to resolve issues...

STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING! Strategic Staffing Solutions is currently looking for a Software Engineer for one of its clients!! Candidates should be willing to work on our W2 ONLY. Job Title : Software Engineer Location: Charlotte, NC Setting: Hybrid Duration : 12+ months. Top Skills: Proficiency in at least one of the following: Angular, Python, or Terraform + AWS services Job Summary: We are seeking a highly skilled and experienced IT software engineer to join our dynamic team. The ideal candidate will be a self-motivated professional with a strong background in software development and a passion for creating innovative solutions. Our team manages 12+ separate web applications using Agile/Scrum/XP methods. All have Angular as the frontend. The backend services are a mix of Python/AWS Lambda and Java/Spring. Various technologies are in play, and we are seeking to upgrade and optimize,...

Job Title: Training & Development Specialist - Product Change & Systems Training Location: Charlotte, NC Contract Type: Contract - US Duration: 6 Month Contract Pay Rate: $50.00 per hour Overview We are seeking an experienced Training & Development Specialist to join our training team, which serves as the central hub for all product and system change training within the organization. This team partners closely with product management and technology teams to collect change details, prepare high-quality training materials, and deliver impactful training sessions to operations teams across multiple products. You will play a key role in translating complex system changes into engaging, effective learning experiences -both introductory and refresher training-while serving as a knowledge repository for all change-related training content. Key Responsibilities Partner with product teams and SMEs to gather details on new and updated products,...