Aug 15, 2025
Training Development Specialist
- Strategic Staffing Solutions
- Charlotte, NC, USA
Job Description
Job Title: Training & Development Specialist - Product Change & Systems Training
Location: Charlotte, NC
Contract Type: Contract - US
Duration: 6 Month Contract
Pay Rate: $50.00 per hour
Overview
We are seeking an experienced Training & Development Specialist to join our training team, which serves as the central hub for all product and system change training within the organization. This team partners closely with product management and technology teams to collect change details, prepare high-quality training materials, and deliver impactful training sessions to operations teams across multiple products.
You will play a key role in translating complex system changes into engaging, effective learning experiences-both introductory and refresher training-while serving as a knowledge repository for all change-related training content.
Key Responsibilities
Qualifications
Required:
Preferred:
Soft Skills
Education
Location: Charlotte, NC
Contract Type: Contract - US
Duration: 6 Month Contract
Pay Rate: $50.00 per hour
Overview
We are seeking an experienced Training & Development Specialist to join our training team, which serves as the central hub for all product and system change training within the organization. This team partners closely with product management and technology teams to collect change details, prepare high-quality training materials, and deliver impactful training sessions to operations teams across multiple products.
You will play a key role in translating complex system changes into engaging, effective learning experiences-both introductory and refresher training-while serving as a knowledge repository for all change-related training content.
Key Responsibilities
- Partner with product teams and SMEs to gather details on new and updated products, systems, and processes.
- Design, develop, and deliver training materials for various audiences, ensuring clarity, accuracy, and alignment with business goals.
- Conduct engaging live training sessions for audiences ranging from small groups to 500+ participants, ensuring high retention and engagement.
- Serve as the central repository for product/system change training materials, maintaining accessibility and version control.
- Adapt content for multiple training needs: new product launches, system updates, refresher courses, and process changes.
- Collaborate with stakeholders to develop strategic training plans that support organizational objectives.
- Utilize adult learning best practices to create compelling, interactive, and relevant learning experiences.
- Monitor training effectiveness and make recommendations for continuous improvement.
- Manage multiple training projects simultaneously across different platforms and product lines.
Qualifications
Required:
- Minimum 5 years of experience in Learning & Development, Training Delivery, or Instructional Design.
- Proven experience creating and delivering enterprise-level training programs.
- Strong facilitation skills with the ability to confidently lead sessions for large audiences.
- Past experience working with technology teams and understanding of SDLC or product management processes.
- Demonstrated ability to work with stakeholders to define learning needs and training strategies.
- Exceptional communication, presentation, and audience engagement skills.
Preferred:
- Knowledge of banking, financial services, or related industries.
- Experience with product management concepts from initiation to deployment.
- Familiarity with systems such as wires, investigations, and monitoring tools.
- Prior experience in a Fortune 50 or large enterprise environment.
- Certifications in Learning & Development or related fields.
Soft Skills
- Strong organizational and time-management skills with the ability to prioritize multiple projects.
- Adaptability to shifting priorities and fast-changing environments.
- Problem-solving mindset with the ability to resolve complex training-related issues.
- Comfortable working across multiple platforms and learning technologies.
Education
- Bachelor's degree in Education, Instructional Design, Organizational Development, Business, or related field preferred.
- Professional certifications in Learning & Development, Instructional Design, or related disciplines are a plus.
States
NC
Security Clearance
NO Security Clearance
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Strategic Staffing Solutions
Strategic Staffing Solutions (S3) is a global IT consulting and business services corporation that delivers staff augmentation, total workforce management programs, outsourced solutions and direct hire recruiting with industry expertise in financial services, energy and utilities, oil, healthcare and insurance, telecommunications and retail distribution.Founded in Detroit, MI 35 years ago, S3 has reported consistent growth and profit every year since 1990, and carries zero debt. With locations throughout the U.S., Europe and the Americas, S3 consultants are placed in 49 states and in 22 countries.