9 technical support engineer jobs found

Job Title: Genesys Engineer (On-Premise Applications) Location: Charlotte, NC (Hybrid) Contract Length: 24 Months Job Description: We are seeking a highly skilled Genesys Engineer with deep expertise in Genesys Engage On-Premise applications to join our team in Charlotte, NC. The ideal candidate will bring 5+ years of experience with Genesys Engage and proven hands-on expertise deploying and supporting on-premise environments. Key Responsibilities: Deploy, configure, and support Genesys Framework/Management components in on-premise environments. Work with SIP Servers, Resource Manager, MCP, CUCM Tservers, Universal Routing Server, Stat Server, GAX, WDE, and Callback. Collaborate with cross-functional technical teams to troubleshoot and resolve production issues. Ensure system reliability, scalability, and performance optimization. Support release deployments, upgrades, and ongoing enhancements to Genesys environments. Provide technical expertise...

Job Title: Data Engineer Location: Charlotte, NC Duration: 18 Months We are seeking a Data Engineer with strong technical expertise and a programmer's mindset to support both legacy pipelines and a new data lake initiative. The role requires rapid ramp-up on SQL, Liquibase, SSIS, TFS, and AutoSys for existing systems, while also contributing to upcoming projects using Hive, Dremio, Python, PySpark, Airflow, and Data Lake Architecture . Responsibilities & Skills: Support and enhance legacy data pipelines. Design and build scalable data lake pipelines. Strong hands-on experience with SQL and modern big data tools. Ability to read/understand compiled codebases (Java, C#); programming in these languages is a plus. Excellent documentation and problem-solving skills.

STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING! Strategic Staffing Solutions is currently looking for a Software Engineer , a W2 contract opportunity with one of our largest clients! Candidates should be willing to work on our W2 ONLY, NO C2C Job Title: Software Engineer- Informatica ETL Developer Role Type: W2 only Duration: 12 months Location: Charlotte, NC Schedule: On-site Job Summary: Consult on complex initiatives with broad impact and large-scale planning for Software Engineering. Review and analyze complex multi-faceted, larger-scale, or longer-term Software Engineering challenges that require in-depth evaluation of multiple factors, including intangibles or unprecedented factors. Contribute to the resolution of complex and multi-faceted situations requiring solid understanding of the function, policies, procedures, and compliance requirements that meet deliverables. Strategically collaborate and consult with client...

Job Title: Information Security Engineer - IAM / Credential Management Location: Charlotte, NC (On-Site) Contract Length: 12 Months Pay: $70/hr - W2 ONLY, NO C2C Job Overview: We are seeking a highly skilled Information Security Engineer with deep expertise in Identity & Access Management (IAM) , Credential Management , and Security Architecture . The ideal candidate will have hands-on experience with tools such as CyberArk , HashiCorp Vault , and SailPoint , and a strong background in designing and implementing secure, scalable integrations within enterprise environments. Required Qualifications: 5+ years of Information Security Engineering experience, or equivalent through a combination of work experience, military background, training, or education. 5+ years of experience in CyberArk , HashiCorp Vault , Identity Governance , MFA , and Virtual Directory tools and technologies. 5+ years of experience in IT applications and systems...

STRATEGIC STAFFING SOLUTIONS HAS AN OPENING! This is a Contract Opportunity with our company that MUST be worked on a W2 Only. No C2C eligibility for this position. Visa Sponsorship is Available! The details are below. "Beware of scams. S3 never asks for money during its onboarding process." Job Title: Software Engineer Location: CHARLOTTE NC 28202 Contract Length: 24+ Months Job ref #242847 About the Role We are seeking a highly skilled and adaptable Lead Software Engineer to join our Counterparty Credit Risk organization. This role supports: Data Services, with a focus on modernizing legacy systems, managing high-volume data pipelines, and contributing to full-stack application development. You will a team member on business-as-usual (BAU) processes, while also contributing to the development of a new data platform over the next two years. The ideal candidate is a strong communicator, a proactive problem-solver, and comfortable...

Job Title: AI/LLM Engineer - Generative AI Solutions Location: Charlotte, NC Job Overview: We are looking for a highly skilled AI/LLM Engineer with deep experience in building and deploying Generative AI applications using modern frameworks and cloud infrastructure. This role focuses on designing scalable, production-ready AI systems powered by LLMs, LangChain, LangGraph, and other state-of-the-art tools. The ideal candidate thrives in dynamic environments, collaborates across teams, and is passionate about applying cutting-edge technologies to real-world business problems. Key Responsibilities: Build and deploy LLM-powered applications using LangChain and LangGraph , including integration with external tools and development of stateful workflows with GraphDB. Develop and optimize models using Python , TensorFlow , PyTorch , and HuggingFace . Scale and deploy AI models into production using MLOps tools like MLflow and Kubeflow . Leverage...

Job Title: ServiceNow Software Engineer (CMDB / Discovery) Job Category: Information Technology (IT) Location: Charlotte, NC Clearance/Certifications Required: Current ServiceNow CSA (Certified System Administrator) and CAD (Certified Application Developer) Position Overview: We are seeking an experienced ServiceNow Software Engineer to support CMDB maturity initiatives and contribute to moderately complex software engineering deliverables. In this contingent resource role, you will collaborate with internal teams to design, develop, and enhance ServiceNow solutions with a strong emphasis on CMDB, Discovery, APIs, integrations, and scoped applications . This is an exciting opportunity to be part of a strategic effort to enhance ServiceNow platform maturity and data quality. Key Responsibilities: Participate in and consult on moderately complex software engineering initiatives with an emphasis on ServiceNow platform enhancements. Support...

Job Title: Cisco Voice Engineer - Telecommunications Voice Delivery Location Options: Charlotte, NC | Cincinnati, OH | Raleigh, NC (Hybrid) Duration: 12 Months Contract Pay Rate: $71-76/hr W2 ONLY Position Summary We are seeking a highly motivated and skilled Cisco Voice Engineer to join our Telecommunications Voice Delivery Team . This role is essential in designing, implementing, and supporting Cisco-based voice communication systems across the enterprise. The ideal candidate will have strong expertise in Cisco Unified Communications Manager (CUCM) , voice gateways , and VoIP technologies , and will contribute to scalable, secure, and reliable voice services. Work will be managed within an Agile delivery framework using Jira for task tracking and progress monitoring. Key Responsibilities Voice Infrastructure Management: Design, configure, and maintain Cisco voice technologies, including CUCM, Unity Connection, Webex, gateways (VG310, ISR),...