Jun 24, 2025
Canon
Customer Service Representative I US-IL-Itasca Job ID: 33020 Type: Full-Time # of Openings: 1 Category: Sales Support CUSA Itasca - Bruning Dr About the Role Responsible for ensuring all calls are answered and entered into the company system in a timely manner and for providing the best possible customer service to customers. Must be able to handle level 1 call types. Your Impact - Responsible for receiving and responding to a large number of incoming requests; identifies and assesses customers' needs to achieve satisfaction; builds sustainable relationships and trust with customer accounts through open and interactive communication. - Provides accurate, valid and complete information by using the right methods/tools. - Documents customer complaints and provides appropriate solutions and alternatives within the time limits; follows up to ensure resolution. - Keeps records of customer interactions, processes customer accounts and files documents. -...
Professional Diversity Network
Itasca, IL, USA
Full-Time