36 customer service jobs found in Cleveland, OH

Doyon Government Group Overview: Doyon Government Group (DGG) provides design-build and general construction services, including demolition, new construction, renovations, and repairs, for government-owned facilities and military installations nationwide. The Controller is responsible for managing the fiscal functions of the corporation in accordance with generally accepted accounting principles issued by the Financial Accounting Standards Board, the regulations of the FAR and other regulatory and advisory organizations and in accordance with financial management techniques and practices appropriate within the federal government contracting and technology industry. ESSENTIAL FUNCTIONS: Manage and perform day-to-day accounting operations, including: Month-end and year-end close processes Journal entries, reconciliations, fixed asset management, and lease accounting Preparation of accurate and timely financial statements Perform comparative analysis to...

New York Life Insurance Company Location Designation: Hybrid - 1 day per month Overview The Business Solutions Service Team provides service and processes group billing remittances for our Employee Whole Life product line. The team works closely with agents, sales partners, clients, and employers/payroll administrators. The Senior Representative will handle a wide variety of incoming phone requests from our sales agents, employers and payroll administrators, and policy owners with a high degree of customer service acumen in a dynamic environment. What You'll Do Answer inbound calls from agents, policy owners, and employers while demonstrating the ability to quickly understand/anticipate the client's needs and expectations. Interact professionally with clear and effective communication to set the appropriate expectations on timeline of deliverables; and conduct follow-ups as needed. Develop and maintain business partnerships to ensure client's needs are met,...

Rentokil North America Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." What do our Account Executives do? The primary purpose of this role is to sell the company's industry leading pest management services and products to new and existing commercial customers, while maintaining a customer-focused service to grow the business. Account Executives call on a full spectrum of market segments including hospitality, food & beverage processing,...

AIT - Arctic Information Technology, Inc Overview: This summer internship is for Doyon Shareholders. JOB SUMMARY: This internship is designed for a student with little or no prior experience who is eager to learnbusinessoperations. The intern will receive training and support whileassisting the Director of Federal Growthand their teamwith administrativetasks,including document organization,record keeping,and trackingupdates across the growth proposal contract workflow. Responsibilities: EXPERIENCES TO EXPECT: Drafting clear internal emails, meeting notes, and action-item recaps using provided templates Managingassignedtasksanddeadlines for proposals, contracting, and sales support activities Using Microsoft 365 tools (Outlook, Teams, Word, Excel, PowerPoint, OneDrive/SharePoint) to support coordination and document work Learning internal systems and processes (CRM, contract repository, Teams/SharePoint) and completing basic updates and file organization...

Lincoln Property Company The Project Manager manages individual, multi-disciplined projects of up to $50,000,000, providing professional project planning support and management for assigned projects; manages daily responsibility for all activities executed under the project plans; and assists Senior Project Managers on large, complex projects. Essential Duties and Responsibilities: Initiate and develop project needs assessment and project plans. Create and maintain design and construction team. Develop, and present for approval, an implementation project plan, budgets, and schedule. Collaborate with all stakeholders (development, brokerage, leasing, client, tenant, architect, engineer, consultants, general contractor) to execute project plans. Provide timely and accurate project management documentation and reporting, including but not limited to, project meeting minutes, budgets, value engineering, schedules, bid and award process, purchase orders, contracts,...

Apex Systems, Inc. Job#: 3024594 Job Description: This position is onsite Preferred: Northeast Ohio (Cleveland) or Western NY (Buffalo). Job Summary Leverages advanced design thinking and process engineering expertise to reimagine, modernize, and transform KeyBank by optimizing end-to-end processes, elevating user experiences, and informing optimal technical solutions (e.g. AI, automation, optical character recognition, internal/external platforms, etc.) that drive enterprise-wide growth and operational excellence. Role Summary This contract role provides surge capacity to support multiple concurrent CX/process engineering initiatives across the enterprise. You will quickly ramp into active workstreams, lead discovery and facilitation sessions, document current-state processes and experiences, identify improvement opportunities, and translate findings into clear business and technical requirements to enable solutions such as automation, AI, OCR, and platform...

Apex Systems, Inc. Job#: 3024517 Job Description: A Brief Overview The Senior Epic Analyst designs, configures, tests, and implements changes of assigned Epic system applications. They will lead operational work groups and teams to gather and analyze requirements for new requests. In this role, the senior Epic Analyst consults with Epic representatives, leadership, and subject matter experts to engage stakeholders to configure and build Epic software and applications. The role includes the management of projects; working through complex problems, performing and supporting application upgrades, provides solutions, develops and documents workflows harmonized with systems, and supports the implementation life cycle to include end user adoption. What You Will Do * Analysis / Design * Leads needs assessment, software design, implementation and support. * Collaborates with reporting team to support operational partners need to gather requirements. * Independently...

Apex Systems, Inc. Job#: 3024520 Job Description: A Brief Overview The Data Scientist supports administrative and clinical leaders and teams focused on achieving the Quadruple Aim. The individual in this role is responsible for executing projects that require the full data science pipeline including data integration of disparate and centralized data into data marts, data mining, statistical model development, advanced analytic methods, report/dashboard visualization and results presentation in support of strategic objectives. The Data Scientist will work closely with senior leaders and colleagues to identify opportunities, set objectives, and formulate analytic strategies that result in measurable impact to University Hospitals. What You Will Do &bull\\; Lead the discovery and requirements gathering process with key clinical and business stakeholders to inform analytic plans &bull\\; Collaboratively co-create the discovery, design, development,...

Apex Systems, Inc. Job#: 3024542 Job Description: Primarily responsible for interactions with business users, vendors, project managers, design architects and technology managers to assess, remediate, and deploy network technology throughout the UH enterprise network. Collaborates with the UH Network Manager, UH Network Architect, and our partner vendor account teams (such as Cisco, f5, Palo Alto, Infoblox, and others) to assess the current infrastructure and formulate plans for replacement, upgrade, and modification of its components. Reviews design documents, validates implementation, and produces an documentation on completed work. Responsible for assisting with the design and implementation of new networking services. Interacts with business users and vendors to identify and define requirements and expectations of new and existing network systems. What You Will Do In conjunction with network and other infrastructure teams, develops, tests, presents and deploys...

Carter's, Inc. If you are a CURRENT Carter's employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. Love what you do. Carter's Careers. As a Part Time Sales Manager, you will be the first face of the brand for growing families. You'll congratulate new parents and grandparents, the first to introduce our new baby essentials, and the first to help prep for the first day of school, and all the big and little moments in their parenting journey. We're looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and their team on product styles, features, and benefits. What we love about Carter's: Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop, and Little Planet brands. Carter's is the #1 most-purchased children's clothing...

Carter's, Inc. If you are a CURRENT Carter's employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. Love what you do. Carter's Careers. As a Sales Associate, you will be the first face of the brand for growing families. You'll congratulate new parents and grandparents, introduce them to our new baby essentials, help them prep for their first day of school, and all the big and little moments of their parenting journey. You'll join a welcoming and inclusive environment that values and optimizes skills and talents. What we love about Carter's: Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop, and Little Planet brands. Carter's is the #1 most-purchased children's clothing brand.* We've become an industry leader by providing quality - from the first Original Bodysuit to the lasting careers we offer our team....

Rentokil North America Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." What do our Account Executives do? The primary purpose of this role is to sell the company's industry leading pest management services and products to new and existing commercial customers, while maintaining a customer-focused service to grow the business. Account Executives call on a full spectrum of market segments including hospitality, food & beverage processing,...

Job Description Are You Ready to Make It Happen at Mondelēz International/NABISCO? We are the makers of Oreo, Ritz Crackers, Triscuit, Sour Patch and Swedish Fish to name a few. Join Mondelez International/ NABISCO as a Driver CDL/Warehouse Associate located in Streetsboro, OH to help us drive the future of snacking! What you need to know about this position: The position you have applied for is represented by a labor union. Schedule: Monday-Saturday with 1 day during the week off. It would depend on the schedule based on business needs. Time: Shifts are 10 hours per day, 40 hours per week. 5am-7am Start depending on warehouse vs. Driving (between midnight to 4am). The specific start time may vary. Primary location: Branch - 545 Mondial PKWY, Streetsboro, OH 44241 Intrastate/ Interstate: Cleveland, Northern PA, Pittsburgh, Western PA, West Virginia, Canton, Kenton OH, everywhere in between . Join our Mission to Lead the...

Job Description Are You Ready to Make It Happen at Mondelēz International/ NABISCO? We are the makers of Oreo, Ritz Crackers, Triscuit, Sour Patch and Swedish Fish to name a few. Join Mondelez International/ NABISCO as a Warehouse Associate Part-Time located in Streetsboro, OH to help us drive the future of snacking! What you need to know about this position: The position you have applied for is represented by a labor union. Schedule: Monday - Friday (Flexi - 4/5 days a week), Shift start at 7 AM - 3:30 PM, 10-40 hours per week Branch location: 545 Mondial Pkwy, Streeetsboro, Ohio Could possibly lead to Full Time. Join our Mission to Lead the Future of Snacking. Make It With Pride. As a Warehouse Associate you will participate in the daily activities of our warehouses in a safe way, including but not limited to activities such as truck unloading, putting away, picking, truck loading, stock counting, processing orders,...

Carter's, Inc. If you are a CURRENT Carter's employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. Love what you do. Carter's Careers. As a Full Time Sales Manager, you will be the first face of the brand for growing families. You'll congratulate new parents and grandparents, introduce them to our new baby essentials, help prep them for the first day of school, and all the big and little moments on their parenting journey. We're looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educate themselves and their team on product styles, features, and benefits. What we love about Carter's: Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop, and Little Planet brands. Carter's is the #1 most-purchased children's clothing brand.* We've become...

ALDI Enhance the ALDI customer shopping experience in a collaborative team environment as an ALDI Cashier or Stocker. As a member of our team, you'll be operating the registers or other machinery, stocking our shelves, keeping our stores looking their best, and serving our customers. Start a job that offers up something new each day. Position Type: Part-Time Average Hours: Fewer than 30 hours per week Starting Wage: $18.50 per hour Wage Increases: Year 2 - $19.00 | Year 3 - $19.50 | Year 4 - $19.50 | Year 5 - $20.50 Duties and Responsibilities: Must be able to perform duties with or without reasonable accommodation. * Collaborates with team members and communicates relevant information to direct leader * Upholds the security and confidentiality of documents and data within area of responsibility * Other duties as assigned Cashier Responsibilities: * Processes customer purchases, performs general cleaning duties, stocks shelves and merchandise displays...

ALDI Enhance the ALDI customer shopping experience in a collaborative team environment as an ALDI Cashier or Stocker. As a member of our team, you'll be operating the registers or other machinery, stocking our shelves, keeping our stores looking their best, and serving our customers. Start a job that offers up something new each day. Position Type: Part-Time Average Hours: Fewer than 30 hours per week Starting Wage: $18.50 per hour Wage Increases: Year 2 - $19.00 | Year 3 - $19.50 | Year 4 - $19.50 | Year 5 - $20.50 Duties and Responsibilities: Must be able to perform duties with or without reasonable accommodation. * Collaborates with team members and communicates relevant information to direct leader * Upholds the security and confidentiality of documents and data within area of responsibility * Other duties as assigned Cashier Responsibilities: * Processes customer purchases, performs general cleaning duties, stocks shelves and merchandise displays...

ALDI As a Store Associate, you'll be responsible for merchandising and stocking product, cashiering, and cleaning to keep the store looking its best. You'll enhance the customer shopping experience by working collaboratively with the ALDI team and providing exceptional customer service. Position Type: Full-Time Average Hours: 40 hours per week Starting Wage: $18.50 per hour Wage Increases: Year 2 - $19.00 | Year 3 - $19.50 | Year 4 - $19.50 | Year 5 - $20.50 Duties and Responsibilities: Must be able to perform duties with or without reasonable accommodation. * Consistently demonstrate the Mindsets, ALDI Acts Competencies and Professional Skills as outlined for the role. * Processes customer purchases, perform general cleaning duties, stocks shelves and merchandise displays neatly * Provide exceptional customer service, assisting customers with their shopping experience * Collaborate with team members and communicate clearly to the store management team *...

Apex Systems, Inc. Job#: 3024602 Job Description: The Member Services Representative provides personalized, highquality support to members by answering questions, resolving concerns, and coordinating with internal teams to ensure a positive service experience. This role requires strong communication skills, attention to detail, and the ability to manage tasks efficiently in a fastpaced environment. The ideal candidate demonstrates empathy, professionalism, and a strong commitment to customer satisfaction. Key Responsibilities Provide personalized service to members via phone, email, or in person regarding enrollment, benefits, billing, claims, eligibility, and authorization inquiries. Accurately document all member interactions, inquiries, and complaints in the tracking system and route items appropriately for followup. Consistently meet or exceed departmental productivity, accuracy, and quality standards. Demonstrate a customerfirst mindset with empathy,...