61 technical support analyst jobs found

Apex Systems, Inc. Job#: 3024930 Job Description: IT Business Analyst III Location: Charlotte, North Carolina (Onsite) Employment Type: Contract Contract Duration: 12 Months Role Overview The IT Business Analyst is responsible for translating user-submitted requirements into the solution architecture and describing it through architecture and design documents. This role involves influencing stakeholder strategy, understanding their needs to envision and create solutions, and acting as a subject matter expert within the business and technical domain to support scope and requirement decisions. Key Responsibilities Establish and build relationships with business and technology leaders across multiple organizations. Gather and catalog functional, non-functional, and technical requirements for stakeholder requests. Determine the impact of modifications and enhancements to applications across a business and technical domain, assisting with identifying...

Apex Systems, Inc. Job#: 3024863 Job Description: Client: Financial Services Team: Capital Markets Job Title: Middle Office Analyst Location: Charlotte, NC | On-site 4-5x/week Contract Length: 12+ months Rate: $50-55/hr Top Requirements: Middle Office, Product Control, or Risk Analyst experience Strong derivatives knowledge (options, futures, swaps) Understanding of Greeks (Delta, Gamma, Vega, Theta, Rho) Daily P&L production / P&L attribution experience Strong Excel (formulas, lookups, pivots, large datasets) Plusses: Master's in Finance, Financial Engineering, Quant Finance, Math, or Statistics Exposure to valuation, pricing models, and market risk Experience supporting crossasset trading desks Reconciliation or break investigation experience Job Summary: This role sits within Middle Office / Product Control supporting daily P&L, risk reporting, and reconciliation across trading, risk, and operations...

Apex Systems, Inc. Job#: 3024845 Job Description: Client: Financial Services Team:TBA Job Title: Product Analyst Location: Zone 2 - Hybrid (3 days onsite required) NC or IA Contract Length: 24month engagement Pay Rate: $61 - $65 Top Requirements: 5+ years of Business Execution, Implementation, or Strategic Planning experience , or equivalent (work, consulting, training, military, education). 3+ years as a Product Analyst / Business Analyst in Agile software delivery (Scrum or SAFe). Expert-level user story writing & acceptance criteria definition ; strong backlog refinement facilitation. Ability to translate ambiguous concepts into clear, testable requirements with strong verbal & written communication. Experience with requirements documentation, data mapping, process flows, and defect triage . Hands-on experience with Agile tools (Jira or Azure DevOps) and documentation (Confluence). Plusses: Financial Services...

Truist The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: Responsible for timely review of transactions and client relationships to ensure consistency with applicable sanctions laws and regulations. Requires a technical understanding of U.S. economic and financial...

Truist The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: Responsible for timely review of transactions and client relationships to ensure consistency with applicable sanctions laws and regulations. Requires a technical understanding of U.S. economic and financial...

Truist The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: Responsible for timely review of transactions and client relationships to ensure consistency with applicable sanctions laws and regulations. Requires a technical understanding of U.S. economic and financial...

Truist The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: Responsible for timely review of transactions and client relationships to ensure consistency with applicable sanctions laws and regulations. Requires a technical understanding of U.S. economic and financial...

Truist The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: Serve as a thought leader and subject matter expert in the delivery of complex and comprehensive risk reporting, data, business intelligence, and related services. Role is primarily aligned to support...

Truist The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: Serve as a thought leader and subject matter expert in the delivery of complex and comprehensive risk reporting, data, business intelligence, and related services. Role is primarily aligned to support...

Truist The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: Serve as a thought leader and subject matter expert in the delivery of complex and comprehensive risk reporting, data, business intelligence, and related services. Role is primarily aligned to support...

First Horizon National Corporation Location : Memphis, TN • Charlotte, NC • Metairie, LA • Birmingham, AL (Onsite) First Horizon is seeking an Advanced Digital Banking Analyst to join our Fraud Strategy Analytics team. This seniorlevel role is designed for a highly analytical professional who combines deep digital banking expertise with strong fraudrisk awareness and processdesign skills. The analyst will lead the development of processes, controls, and procedures across multiple fraud monitoring platforms and digital payment channels. This role plays a key part in shaping operational workflows, supporting fraudsystem implementations, and driving readiness for new digital rails as they emerge. Success requires excellent analytical skills, adaptability, and the ability to manage multiple complex, highpriority initiatives simultaneously. What You’ll Do Lead the design, documentation, and enhancement of processes and procedures for fraud monitoring tools and digital...

Biogen About this role The Senior Analyst, Statistical Programming leads and oversees statistical programming activities both internally and externally through vendors in the application of data standards, production of analysis datasets, analysis dataset specifications, tables, listings, figures, electronic submission components, and ad hoc analyses. You will partner with Biostatistics to deliver high quality, submission ready statistical outputs with some supervisions. You are responsible for providing input to the Portfolio Lead (PL) on overall study timeline, monitoring and meeting agreed upon study milestones, escalating issues as needed to their PL counterpart and estimating resources needs.You will lead a study team of statistical programmers to accomplish tasks and communicate issues, as necessary, to line management. This includes communication and quality oversight of the vendor. You will represent the Statistical Programming perspective to the study team and is...

NASCAR At NASCAR, you will find a community of passionate individuals who care about our sport and are united in seeing it grow. NASCAR seeks a talented professional to join in the position of Research Analyst based in our Charlotte, North Carolina office. The Research Analyst is responsible for uncovering actionable insights through deep data mining and advanced analytics across NASCAR's internal and external data ecosystems. This role will serve as a strategic storyteller, transforming complex data from sources such as the NASCAR Data Garage (Snowflake), MCDP, and syndicated data (e.g., Scarborough, Simmons, Nielsen) into compelling Tableau dashboards and executive-ready reports. The Research Analys t will play a key role in identifying emerging trends, fan behaviors, and business opportunities to drive strategic decisions across the organization and its partners. Duties include but are not limited to: Perform advanced data mining across multiple...

McGuireWoods Overview: McGuireWoods is seeking a highly motivated and skilled Artificial Intelligence (AI) Systems Analyst to join our Innovation and AI Department. The ideal candidate will possess strong project management skills, excellent communication abilities, experience with AI, and a solid understanding of the legal industry and law firms. This role will report to and work closely with the Assistant Director on these AI initiatives to accomplish firmwide initiatives. McGuireWoods is at the forefront of piloting cutting-edge AI technology that has the potential to impact law firms in meaningful ways. Our Innovation and AI Department is dedicated to exploring and implementing new AI and generative AI ("GenAI") solutions to enhance our services and deliver value to our clients. This position is available in most of our office locations. Responsibilities: Develops and executes strategies for driving AI adoption, addressing technical barriers and user experience...

Senior Technical Product Analyst - Communications Charlotte, NC- W2 Rate - $75/hr 18 months - hybrid onsite Qualifications: Must have 3-5 years of experience in product ownership, technical analysis or product support on the technical side. Must have strong experience in corporate level communications between business and technical teams. Will be focused on managing communication channels and creating tailored messaging, this includes visually engaging materials- with a focus on translating information into clear, accessible content for both technical and non-technical stakeholders. (i.e. translation between teams, executive level messaging, stakeholder / visual presentation creation) Exceptional written and verbal communication skills, with the ability to tailor messaging to technical and non-technical audiences. Bachelor's degree in Computer Science, Business, Communications, or a related field. Experience working with User and Customer Design leads,...

Apex Systems, Inc. Job#: 3024947 Job Description: Seeking a Senior Lead Data Product Integrity Specialist to support Finance Data Operations (FDO). This role is responsible for end-to-end data integrity, SLA Adherence, data reconciliation, data control monitoring, data quality, and operational oversight of Finance data products, ensuring reliable data delivery for enterprise reporting, regulatory compliance, and risk management. The ideal candidate is a highly experienced, self-reliant senior professional who can independently manage complex data issues and immediately contribute in a fast-paced, highly regulated environment. Key Responsibilities Finance Data Product & Operations Oversight * Provide senior-level operational ownership for Finance data products and applications supporting enterprise and regulatory reporting * Ensure stability, integrity, and accuracy of data across complex, interconnected Finance platforms * Partner with Technology...

Apex Systems, Inc. Job#: 3024945 Job Description: Location: CLT & Dallas Pay rate: $54 & $70 Required Qualifications: 5+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 5+ years of experience in IT support or cloud support roles 3+ years of hands-on experience with GCP services, including GKE/Kubernetes Desired Qualifications: Bachelor's degree in computer science, Information Technology, or a related field (or equivalent experience) Proven experience in a leadership or technical lead role Familiarity with containerization and orchestration tools (Docker, Helm, Istio). Experience with monitoring and logging tools (Stackdriver, Prometheus, Grafana) Proficiency in scripting languages (Python, Bash, etc.) and automation tools (Terraform, Ansible) Ability to mentor and develop junior team...

Apex Systems, Inc. Job#: 3024923 Job Description: Client: Financial Services Team: TBA Job Title: Cloud Security Engineer Location: Zone 2 - Charlotte, NC | Chandler, AZ | Las Colinas, TX Contract Length: 10mo Pay Rate: $69 - $74 Top Requirements: 5+ years Information Security Engineering experience , or equivalent via work, consulting, training, or military background. Vulnerability Scanning - MUST HAVE (strong, handson background). Experience with Qualys, Tenable, Rapid7 , or similar enterprise vulnerability tools. Cloud security knowledge - Azure, AWS, etc. Experience working with Jira (coding within Jira workflows is a plus). Experience supporting largescale initiatives and leading deployments. Strong understanding of CVE, CWE, CVSS frameworks. Plusses: IoT/OT vulnerability scanning (NICE TO HAVE). Python, API automation, and scripting experience. Exposure to new/emerging cloud security tools. Ability to hit...

Apex Systems, Inc. Job#: 3024856 Job Description: Client: Financial Services Team: TBA Job Title: Information Security Engineer 4 - Contingent (SSO / IAM Engineer) Location: Zone 2 Contract Length: 18mo Pay Rate: $53 - $57 Top Requirements 5+ years Information Security Engineering experience , or equivalent via work, consulting, military, or education. 4+ years Information Security applications and systems experience. 2+ years installing, configuring, and supporting SSO platforms such as Okta or Ping . Strong proficiency in AgentBased, WebBased, and Federated Authentication / Authorization . Handson experience with OAuth, OpenID Connect, FIDO, and SAML 2.0 . Experience supporting highly available, missioncritical distributed environments . Plusses Strong communication (verbal, written, interpersonal) and stakeholder collaboration skills. Knowledge of LDAP, Active Directory, MFA, RiskBased Authentication, and Privileged...