11 sr manager account management jobs found

Capital One Senior Manager - Learning & Knowledge Measurement & Technology Project Manager (Hybrid) The Card Shared Services Learning & Knowledge team is responsible for ensuring associates have the knowledge and skills needed to deliver Capital One's card servicing imperatives. In order to transform the learning and knowledge experience, maximize our impact, and enable data-driven, tech-centric learning in the flow of work we are seeking a Learning & Knowledge Measurement & Technology Senior Manager. The Senior Manager is a strategic leader responsible for redefining how we quantify the impact of learning and knowledge. In this high-impact role, you will be responsible for the end-to-end measurement strategy-connecting learning interventions and knowledge consumption directly to business outcomes like NPS, Resolution Rate, and Handle Time. Additionally, you will own the learning technology roadmap, identifying and implementing the next generation of...

Capital One Senior Manager - Learning & Knowledge Measurement & Technology Project Manager (Hybrid) The Card Shared Services Learning & Knowledge team is responsible for ensuring associates have the knowledge and skills needed to deliver Capital One's card servicing imperatives. In order to transform the learning and knowledge experience, maximize our impact, and enable data-driven, tech-centric learning in the flow of work we are seeking a Learning & Knowledge Measurement & Technology Senior Manager. The Senior Manager is a strategic leader responsible for redefining how we quantify the impact of learning and knowledge. In this high-impact role, you will be responsible for the end-to-end measurement strategy-connecting learning interventions and knowledge consumption directly to business outcomes like NPS, Resolution Rate, and Handle Time. Additionally, you will own the learning technology roadmap, identifying and implementing the next generation of...

Capital One Senior Associate, Brand Program Manager (Risk and Well-Managed) The Brand department works to make Capital One's products, services, and enterprise brand easy to recognize, remember and choose for our consumers. We do this with best in class evidence-based marketing strategy, research, executions, and creative. What keeps us at the top of our craft? The people. The Brand Horizontal Operations team, takes care of the talented people that desperately want to know "What's in your wallet?" We strive to create equitable access across the department whether it's through our world-class onboarding, well managed ecosystem for informed risk assessment decisions and our multi-billion dollar budget management. On top of that, we get the opportunity to design events and experiences that spotlight our culture and connect our talented associates. WHAT YOU'LL DO Provide process and program support for the Brand's Horizontal Operations team: Support Brand's Well...

Capital One Senior Director, Product Management, Card Technology Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team This Senior Director-level role is chartered to both lead the well-managed strategy and delivery for a major business unit and transform well-managed practices to a world-class, tech and AI-enabled center of operational excellence that enables best-in-class performance, transparency and operational confidence that unlocks innovation and speed to market for the business. This includes direct operating accountability for critical...

Capital One Senior Associate, Brand Program Manager (Risk and Well-Managed) The Brand department works to make Capital One's products, services, and enterprise brand easy to recognize, remember and choose for our consumers. We do this with best in class evidence-based marketing strategy, research, executions, and creative. What keeps us at the top of our craft? The people. The Brand Horizontal Operations team, takes care of the talented people that desperately want to know "What's in your wallet?" We strive to create equitable access across the department whether it's through our world-class onboarding, well managed ecosystem for informed risk assessment decisions and our multi-billion dollar budget management. On top of that, we get the opportunity to design events and experiences that spotlight our culture and connect our talented associates. WHAT YOU'LL DO Provide process and program support for the Brand's Horizontal Operations team: Support Brand's Well...

Capital One Senior Director, Product Management, Card Technology Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team This Senior Director-level role is chartered to both lead the well-managed strategy and delivery for a major business unit and transform well-managed practices to a world-class, tech and AI-enabled center of operational excellence that enables best-in-class performance, transparency and operational confidence that unlocks innovation and speed to market for the business. This includes direct operating accountability for critical...

Capital One Sr. Distinguished, Software Engineer - Enterprise Data Storage and Consumption Platforms - Remote-Eligible Job Description As a Sr. Distinguished Engineer at Capital One, you will be a part of a community of technical experts working to define the future of banking in the cloud. You will work alongside our talented team of developers, machine learning experts, product managers and people leaders. Our Distinguished Engineers are leading experts in their domains, helping devise practical and reusable solutions to complex problems. You will drive innovation at multiple levels, helping optimize business outcomes while driving towards strong technology solutions. At Capital One, we believe diversity of thought strengthens our ability to influence, collaborate and provide the most innovative solutions across organizational boundaries. You will promote a culture of engineering excellence, and strike the right balance between lending expertise and providing an...

Capital One Senior Associate, Data Scientist - Cash Flow Underwriting Data is at the center of everything we do. As a startup, we disrupted the credit card industry by individually personalizing every credit card offer using statistical modeling and the relational database, cutting edge technology in 1988! Fast-forward a few years, and this little innovation and our passion for data has skyrocketed us to a Fortune 200 company and a leader in the world of data-driven decision-making. As a Data Scientist at Capital One, you'll be part of a team that's leading the next wave of disruption at a whole new scale, using the latest in computing and machine learning technologies and operating across billions of customer records to unlock the big opportunities that help everyday people save money, time and agony in their financial lives. Team Description We are looking for highly analytical Data Scientists to join our Cash Flow Underwriting Team. This role is centered on...

Capital One Senior Business Analyst - Market and Liquidity Risk Oversight (MLRO) As a Senior Business Analyst at Capital One, you will apply your strategic and analytical skills to major company challenges. You will team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. The Market and Liquidity Risk Oversight (MLRO) team performs independent risk management of the firm's balance sheet activities conducted by the company's Capital Markets group, Treasury group, and other lines of business engaged in managing our balance sheet. Our team's work includes risk analysis, strategic thinking, market research, and developing an independent perspective across risk factors influencing Capital One. The MLRO team covers a wide range of risk management...

Capital One Senior Manager, Data Science - Cash Flow Underwriting Data is at the center of everything we do. As a startup, we disrupted the credit card industry by individually personalizing every credit card offer using statistical modeling and the relational database, cutting edge technology in 1988! Fast-forward a few years, and this little innovation and our passion for data has skyrocketed us to a Fortune 200 company and a leader in the world of data-driven decision-making. As a Data Scientist at Capital One, you'll be part of a team that's leading the next wave of disruption at a whole new scale, using the latest in computing and machine learning technologies and operating across billions of customer records to unlock the big opportunities that help everyday people save money, time and agony in their financial lives. Team Description We are looking for a highly skilled Data Scientist leader to lead our Cash Flow Underwriting Team. This role is centered on...

Capital One Senior Manager, Product Management-Multi-Tenant Platform Excellence (eCBR) Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. The Opportunity: As eCBR scales from a single-tenant solution to a high-velocity, multi-tenant powerhouse, we are looking for a Senior Manager to lead our Platform Excellence Tower . This is a strategic leadership role designed for a product thinker who thrives at the intersection of complex systems architecture, data integrity, and enterprise-grade reliability. Your mission is to ensure that as we onboard diverse tenants, the...