26 service desk analyst jobs found

Shell USA, Inc. California, United States of America Job Family Group: Trading Jobs Worker Type: Regular Posting Start Date: March 3, 2026 Business Unit: Downstream and Renewables Experience Level: Early Careers Job Description: What's the role? SENA's Real Time (RT) Desk manages and optimizes short-tenor (Day-Ahead and Real-Time) power and gas positions in markets throughout the United States and Canada. The Real Time Scheduling Analyst provides dedicated support to our real-time power traders, hourly scheduling, data analytics, hourly reconciliations, trade entries, post analysis, data requests, and customer reporting. The scheduling analyst also provides general support for Real Time Traders, Asset Optimization Traders and front office commercial staff within a high-pressure, fast paced and demanding environment. The primary objective of the team is to minimize operational risk and maximize stakeholder value in the real-time North America electric power...

Redwood Credit Union Redwood Credit Union is looking for a Compliance Analyst, who will be responsible for proactively identifying and evaluating risks and controls, completing regulatory compliance analysis and research, identifying issues and/or areas for improvement in efficiency or effectiveness, and working with management in developing actions plans to ensure risks are effectively mitigated and issues are corrected. Work with broad discretion on assignments of a varied and diverse nature. Plan, organize, and perform other Compliance activities and projects. Key Responsibilities Compliance: * Review and conduct in-depth analysis on regulatory and legal changes affecting financial institutions to determine applicability and impact to RCU. * Research regulatory/legal questions for other departments as assigned. * Prepare and present analysis summaries and findings to RCU management to assist in decision-making. * Independently work with RCU departments to...

Redwood Credit Union Redwood Credit Union is seeking a Senior Compliance Analyst who will be responsible for proactively identifying and evaluating risks and controls, completing regulatory compliance analysis and research, identifying issues and/or areas for improvement in efficiency or effectiveness, and working with management in developing action plans to ensure risks are effectively mitigated and issues are corrected. Work independently with broad discretion as assignments may be varied, diverse, and difficult in nature. Provide guidance and leadership to other team members in Compliance. Plan, organize, and perform Compliance activities and projects. Key Responsibilities Compliance: o Review and analyze regulatory and legal changes affecting financial institutions to determine applicability and impact to RCU. o Research regulatory/legal questions for other departments as assigned. o Present analysis and findings to RCU management. o Independently work with RCU...

Apex Systems, Inc. Job#: 3026027 Job Description: Systems Engineer Location: Sunnyvale, CA (ONSITE) Contract Duration: 3 Months with Opportunity to extend Job Description: The successful engineer in this role will: Understand how commodity servers, operating systems and networks function, perform and scale. Possess superb troubleshooting, project management and problem analysis skills. Drive technical innovation and efficiency in infrastructure operations via automation. Design server monitoring and management solutions using automation and self-repair. Create processes that enhance operational workflow and provide positive customer impact. Dive deep to resolve problems at their root, looking for failure patterns amenable to long-term solutions via simplification and automation. Avoid re-inventing the wheel and prefer appropriately simple, repeatable solutions over more complex and failure prone ones. Recognize and adopt best practices in...

Redwood Credit Union Redwood Credit Union is seeking an Employee Relations Generalist I, who will provide outstanding service, coordinate a variety of human resources activities in support of Redwood Credit Union’s Mission, Vision, Values and Service Standards. Responsibilities include onboarding and offboarding of team members, employee lifecycle support, maintaining HRIS and recordkeeping, administering health benefit changes, supporting ergonomics and wellness efforts and general administration. Key Responsibilities as assigned Benefits: o Process enrollment changes to team member benefit elections. o Coordinate COBRA administration with third-party vendor. o Coordinate the communication of benefits information to team members, including new hire orientation. o Assist and support Open Enrollment Meetings. o Reconcile and ensure timely payment of monthly group benefits billings. o Assist team members with claims filing and problem resolution through...

Redwood Credit Union Redwood Credit Union is looking for an AI Development Intern in their Junior or Senior year. This internship opportunity in IT will support the team in designing, building, implementing, and improving AI-based tools and processes across the organization. This is a learning-focused role where the intern will work with guidance from experienced team members to explore AI capabilities and help identify ways to improve efficiency, processes, and Member or team member experiences. Internship Details This position is for a full-time, seasonal internship – 40 hours per week. This internship will begin on, June 8, 2026, and end on August 14, 2026 (end date can be modified based on fall college schedule). Ability to provide a recent transcript will be required during the interview process. This position is not eligible for benefits other than what’s required by law. Preferred Majors Computer Science, Data Science, Software Engineering,...

AIT - Arctic Information Technology, Inc Overview: JOB SUMMARY: The Senior Solution Consultant, Microsoft Dynamics 365 Finance and Supply Chain Management (F&SCM), leads functional workstreams from discoverythrough golive andpost golive support. This role translates business needs into fit for purpose configuration, functional design, documentation, testing, and training that align to the approved solution design. The Senior Solution Consultant serves as a trusted advisor to client stakeholders within assigned functional areas, partners closely with the Solution Architect, Program Manager, and technical team members, and mentors Solution Consultants through successful delivery. The role is expected to deliver exceptional client service, take ownership of outcomes, and escalatecross-workstreamdesign decisions with clear options and recommendations. Responsibilities: ESSENTIAL FUNCTIONS: Functional Workstream Ownership Leadrequirementsworkshops, process...

AIT - Arctic Information Technology, Inc Overview: JOB SUMMARY: The Senior Solution Consultant, Microsoft Dynamics 365 Finance and Supply Chain Management (F&SCM), leads functional workstreams from discoverythrough golive andpost golive support. This role translates business needs into fit for purpose configuration, functional design, documentation, testing, and training that align to the approved solution design. The Senior Solution Consultant serves as a trusted advisor to client stakeholders within assigned functional areas, partners closely with the Solution Architect, Program Manager, and technical team members, and mentors Solution Consultants through successful delivery. The role is expected to deliver exceptional client service, take ownership of outcomes, and escalatecross-workstreamdesign decisions with clear options and recommendations. Responsibilities: ESSENTIAL FUNCTIONS: Functional Workstream Ownership Leadrequirementsworkshops, process...

Workday Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company...

Workday Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company...

Workday Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company...

Redwood Credit Union Redwood Credit Union is looking for a Financial Assistance Representative I who will be responsible for performing a wide variety of semi-routine duties of moderate complexity requiring the exercise of discretion, initiative, judgment, independent analysis, and detailed knowledge of departmental procedures. Key Responsibilities Member Contact: o Contact members with delinquent loans, negative shares, and Visa accounts to arrange payments, assess account status, and restore services. o Handle inbound and outbound calls while adhering to compliance and member information security protocols. o Deliver exceptional service to members and internal departments, making sound decisions and escalating issues when necessary. o Perform skip-tracing and support delinquent members by processing payments, extensions, and workout loans. o Recommend accounts for repossession and assist Collateral Recovery Officers with documentation and follow-up. o Support...

Redwood Credit Union Redwood Credit Union is looking for a Mortgage Loan Coordinator I, who will be responsible for performing a wide variety of Member service, liaison, sales, and operational duties in the mortgage lending department. Key Responsibilities Member Experience: o Provide exceptional service to all Members, volunteers, internal team members, and service providers. o Represent RCU in a courteous and professional manner at all times. o Intake new loan applications into Accenture Mortgage Cadence Loan Fulfillment Center (LFC) from Members via phone, walk-in, referrals from branches, other departments, or Loan Officers. o Act as the primary contact for Member walk-in traffic for mortgage lending department. o Respond to branch emails requesting Member walk-in's and return calls with a sense of urgency. o Collect upfront documents such as income and asset verification from Members. Run "Contact Us" report daily from LFC and follow up with Members requests...

Redwood Credit Union Redwood Credit Union is looking for a Mortgage Loan Processor III, who will be responsible for planning, preparing and organizing up to the most complex real estate loan documentation. Ensuring accurate and expeditious loan closings while providing superior Member service. Key Responsibilities Loan Processing: o Arrange for the opening of escrows through title companies; order and review preliminary title reports for accuracy and acceptability. o Verify all types of borrower income from basic paystubs to complex personal and business tax returns as required in DU messages and RCU procedures. o Order appraisal and all other third-party documents, e.g., tax service, flood certification, and credit report, as applicable. o Review all such documentation for accuracy and acceptability. o Review appraisals to ensure that required level of appraisal fieldwork has been completed, that they are of professional quality and are prepared in a way that is...

AEG AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events - from concerts and festivals to sports and theater - at some of the most iconic venues in the world. Since our founding in 2011, we've consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today. We're passionate about improving the fan experience and providing game-changing solutions for our clients, and we're always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment. The Role AXS is seeking a Senior Director, Paid Marketing, to join our team in Los Angeles, CA. This role will lead the company's paid acquisition...

Monterey Bay Aquarium At the Monterey Bay Aquarium, we are passionate about creating an inclusive workplace that celebrates and values diversity. We firmly believe that having a team of diverse backgrounds and voices, working together, increases our capacity to serve our visitors and fulfill our mission. We welcome people from all walks of life into our team and strongly encourage people of color, LGBTQ+ individuals, veterans, and people with disabilities to apply. Job Summary: Under limited supervision, implement, operate, and maintain the Aquarium’s multi-site WAN/LAN covering wired and wireless infrastructure, routing/switching, firewalls, VPNs, and the core services they depend on. Perform day-to-day reliability and performance (including availability, capacity, and latency) monitoring and alerting. Drive root-cause analysis and remediation for incidents and chronic problems. Partner closely with the IT team and vendors to plan and execute changes, renew support...

Redwood Credit Union Redwood Credit Union is looking for an Insurance Representative, who will provide inside insurance sales support and service to RCU Members and RCUIS insureds interacting by phone, email or through virtual methods. The ideal individual is eager to build relationships by following-up on warm insurance sales leads and providing day-to-day servicing of clients or potential clients. Responsibilities to include addressing various coverage issues, handling inside service and sales work associated with existing polices, all endorsement activity, routine coverage questions, problem solving, renewals, and the binding of policies. Key Responsibilities Service: * Provide exceptional customer service to all internal and external customers. * Follow up with Members referred to the insurance agency by branch, Member Service Center, or other departments to assist with insurance needs. * Quote and bind new policies from leads or from existing insurance book. *...

AEG Company Information For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations. If you want to be challenged to up your game and...

Redwood Credit Union Redwood Credit Union is looking for an Electronic Services Specialist II, who will provide technical expertise in administration of payment and item processing for Redwood Credit Union. Under limited supervision, perform a wide variety of semi-routine accounting, regulatory compliance, clerical, product quality control and technical duties of moderate complexity. This intermediate level position is responsible for fraud prevention, recovery, and daily operations for area of responsibility. Key Responsibilities Member Service: * Provide superior service that meets RCU Service Standards and Values to Members and team members of Redwood Credit Union. * Responsible for one or two critical areas of payment processing. * Manage and implement regulatory compliance for area of responsibility. * Review, process exceptions in compliance with regulations, balance reports and create return files to the Federal Reserve Bank; work directly with FRB to resolve...

Redwood Credit Union Redwood Credit Union is seeking an Electronic Services Specialist III, who will provide technical expertise in administering payment and item processing for Redwood Credit Union. Under minimal supervision, perform a wide variety of semi-routine accounting, regulatory compliance and implementation, clerical, product development and quality control duties of moderate complexity using advanced knowledge in fraud detection, prevention, and recovery. This senior level position is responsible to lead the day-to-day functions for multiple areas of responsibility, and provide direction, training, support, and mentorship to junior team members. Key Responsibilities Member Service: o Provide superior service that meets RCU Service Standards and Values to Members and team members of Redwood Credit Union. o Responsible for at least two critical areas of payment or item processing for ACH, RCUpay, Bill Pay, Image Center system, Business online deposit, Lockbox,...