11 senior customer success manager jobs found

About this role About BlackRock: BlackRock is the world's leading asset management firm and Aladdin is the central nervous system for investment professionals to see their whole portfolio, understand risk exposure, and act with precision. It is a $1BN+ technology business that has significant growth aspirations over the next five years. Being a part of BlackRock means being a part of a community of smart, results-oriented people who are pursuing some of the world's most sophisticated financial challenges. And our founder-led culture has maintained its results-oriented feel - we work hard, we work as a team, and we work with purpose. Being a member of Aladdin Product means working with the best in the industry to build innovative products that shape financial markets. About the Role: Aladdin Studio represents the next generation of extensibility within the Aladdin platform. It enables clients to build, integrate, and customize workflows, applications, and data pipelines on...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It With Pride. Summary: The Senior Manager of Quality Assurance oversees the execution and coordination of all quality systems for raw material receiving, in plant operations, and overall supply-chain. This role is directly responsible for managing the Quality Assurance and Sanitation teams. The individual will constantly assess and respond to issues of product quality with the primary purpose of assuring consistent and compliant delivery of product meeting Company standard. The position is responsible for driving continuous quality improvement initiatives across the organization. A strong balance between technical expertise and business acumen is required, including the ability to teach and coach staff. What can you expect on the job? - QUALITY & FOOD SAFETY: Demonstrates knowledge of the implementation of food safety principles...

About this role Aladdin Business Development - Director From its inception, BlackRock has been driven by a clear and purposeful mission. Over time, we refined our expression of that mission to what it is today: helping more people achieve financial well-being. This mission underscores our firm belief in BlackRock's vital role in enhancing the quality of life for individuals. Aladdin was created early in the firm's history to ensure that the investment professionals at BlackRock have the best-in-class data, analytics, and tools to manage client assets. Twenty years ago, BlackRock made Aladdin available to other asset managers and asset owners. Today, Aladdin is relied on by approximately 55,000 investment professionals around the world. What does this mean for YOU? As a Director within the Aladdin Business Development team, you will be a leader responsible for shaping and executing our go-to-market strategy. You'll engage with senior stakeholders at prospective clients to...

Bermex, Inc. Full time Regular About The Team At Bermex, we put value on our customer relationships. We’re always looking for a way that we can delight our customers by going the extra mile. Bermex offers expert meter reading services and solutions to utilities and associated organizations throughout the United States, including leak detection, atmospheric corrosion, line location, software service solutions, as well as water, gas, and electric meter reading. At Bermex, we are always looking for motivated individuals who enjoy working independently and love the outdoors to become a part of our team . About the Role The Assistant Operations Manager reports to the Senior Operations Manager at Bermex. This position plays a key role in planning, directing, coordinating, and managing the operations of Bermex. This position is a liaison between the field, corporate office, and the client while ensuring operational corporate objectives are accomplished through...

About this role We are seeking a Director, Product to lead strategy and execution for a key product domain supporting private‑markets investors. This role is central to advancing our platform's data, insights, and workflow capabilities for customers across the alternatives ecosystem. As a Director, you will define long‑term product direction, shape multi‑year roadmaps, and drive cross‑functional execution across engineering, design, research, marketing, sales, and customer success. You will ensure that our products directly enable investors, deal teams, and market participants to operate with deeper insight, greater efficiency, and better outcomes. This role is ideal for a product leader who thrives in cross‑functional, platform‑building environments and is motivated by the opportunity to influence the next generation of private‑markets capabilities. Key Responsibilities: Define and own the product strategy for your domain, ensuring it aligns with customer needs, market...

About this role The Team: The Data & Research Management group is responsible for delivering accurate , timely , and complete data to enhance the value of Preqin's award-winning service. The trust in our underlying content enables our clients to make key investment decisions. Besides simply collecting content, Data & Research Management collaborates extensively with internal and external stakeholders to improve our data offering leveraging technology and subject matter expertise . The team understands the end-to-end lifecycle of data and establishes business intelligence reports seeking operational excellence Role Overview: The Director - AMER Data Contributions role is an outstanding leadership opportunity based in our vibrant New York office. This position is integral to Preqin , a part of BlackRock's data leadership team and is charged with steering the strategic direction of our data initiatives. By working closely with the Data, Product, and...

About this role About the Team: You will be joining a newly launched Forward Deployed Engineering team dedicated to client engagement and platform adoption. This team operates with a startup mentality within the company - high collaboration, agility, and a focus on delivering results. As a principal FDE, you'll serve as a key leader in this team, helping establish its practices and culture. You'll work alongside seasoned data platform engineers and product managers, directly contributing to our mission of empowering users to unlock maximum value from data. Job Summary: We are seeking a Principal-level Forward Deployed Engineer (FDE) Lead to spearhead client-facing technical engagements for our Enterprise Data Platform (EDP). In this high-impact individual contributor role, you will bring product-grade data engineering expertise directly to internal (and later external) clients to drive adoption of our EDP. This role is not primarily a pipeline engineering role....

About this role Your team The Database Hosting team sits within Aladdin Engineering and is responsible for building and running resilient, secure, and high-performing database platforms that underpin BlackRock's investment and risk technology ecosystem. We operate critical, enterprise-scale data services that power global workflows for internal users and institutional clients. We are globally distributed and operate in a follow-the-sun model, partnering with application engineering, infrastructure, cyber, and risk stakeholders to deliver world-class reliability and service management across on-prem and cloud environments. Your role and impact You will help set the strategy and execution agenda for database platform engineering and operations, ensuring BlackRock's most critical data services meet the highest standards for availability, performance, resiliency, and security. You will partner with global engineering and operations teams to deliver operational excellence for...

About this role About BlackRock Aladdin BlackRock Aladdin®-inclusive of the Aladdin platform, eFront®, Aladdin Wealth™, and Preqin-empowers institutional investors to make more informed decisions by providing a common data language across the whole portfolio. Used by asset managers and owners including banks, financial institutions, pensions, corporations, insurers, and wealth managers, our technology enables clients to manage the entire process from building portfolios and managing performance to operations and accounting. With Preqin, our integrated tech and data solutions support clients across the pre- and post-investment cycles. Complemented by our interconnected ecosystem of partners, BlackRock Aladdin helps firms stay agile as market dynamics and client demands evolve. About this role We are seeking a strategic and execution-oriented Vice President to lead campaigns targeting our asset owner and wealth management audiences within the Aladdin Commercial Marketing...

About this role About Aladdin Aladdin is our operating platform to manage financial portfolios. It unites client data, operators, and technology needed to manage transactions in real time through every step of the investment process. Aladdin combines sophisticated risk analytics with comprehensive portfolio management, trading, and operations tools on a single platform to power informed decision-making. The Aladdin Client Business (ACB) encompasses all the client-facing functions of Aladdin and is the entity responsible for growing the Aladdin business with our external clients, implementing our solutions and managing the services across the relationship lifetimes. Role Description The Business Development team engages with prospective clients to understand strategic business challenges and deliver mission-critical solutions. The team is looking to hire a motivated Vice President with a proven track record of consultative and value-based selling within the...

About this role Aladdin Wealth Tech's mission is to transform the wealth management industry through technology and differentiate BlackRock as a strategic partner for our clients. As technology fundamentally reshapes the global wealth management industry, we partner with wealth managers to enhance their value proposition to their end clients, create rigor and scale in their investment process and grow their businesses during a period of rapid transformation in the industry. The Customer Success role is part of the Relationship Management team of Aladdin Wealth Tech within the Aladdin Business . It is responsible for maximizing the value of the Aladdin product through engagement and education , as well as working closely with clients to be their trusted consultant, problem solver, and business partner. This is a client-facing role and you will be expected to build deep and highly effective partnerships with clients to understand and solve problems. We are seeking someone...