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customer success manager New York

24 customer success manager jobs found

Mondelez International
Apr 14, 2026  
Sr. Manager Quality Assurance Featured
Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It With Pride. Summary: The Senior Manager of Quality Assurance oversees the execution and coordination of all quality systems for raw material receiving, in plant operations, and overall supply-chain. This role is directly responsible for managing the Quality Assurance and Sanitation teams. The individual will constantly assess and respond to issues of product quality with the primary purpose of assuring consistent and compliant delivery of product meeting Company standard. The position is responsible for driving continuous quality improvement initiatives across the organization. A strong balance between technical expertise and business acumen is required, including the ability to teach and coach staff. What can you expect on the job? - QUALITY & FOOD SAFETY: Demonstrates knowledge of the implementation of food safety principles...
Mondelez International East Moriches, NY Full-Time
BlackRock
Mar 11, 2026  
Aladdin Client Experience, Associate Featured
About this role Job Description - Client Success Manager Aladdin is BlackRock's central technology platform that connects the key functions of investment management into one integrated system. From portfolio management and trading to compliance, operations, and risk oversight, Aladdin brings together people, processes, and data to create a seamless investment process. By providing a common platform and consistent information, Aladdin helps organisations make informed decisions, manage risk effectively, and trade efficiently - ultimately driving better outcomes for investors and institutions worldwide. We bring a breadth of experience across regions, strategies, and asset classes. 30 Years of experience delivering solutions 1,100 Aladdin clients 5,500 skilled engineers, financial modelers, and data experts supporting Aladdin The Aladdin Client Experience team is the global client services organisation supporting Aladdin users around the world . With a...
BlackRock New York, NY Full-Time
ACRT Services
Apr 17, 2026  
Part Time Call Center Representative | Rochester, NY Featured
Bermex, Inc. Part time Regular About The Team At Bermex, we put value on our customer relationships. We’re always looking for a way that we can delight our customers by going the extra mile. Bermex offers expert meter reading services and solutions to utilities and associated organizations throughout the United States, including leak detection, atmospheric corrosion, line location, software service solutions, as well as water, gas, and electric meter reading. At Bermex, we are always looking for motivated individuals who enjoy working independently and love the outdoors to become a part of our team . About the Role The Call Center Representative/Dispatcher reports to the Meter Services Supervisor at Bermex. This position plays a key role in sending daily utility jobs to field service techs via computer for residential and/or commercial accounts. This position involves calling utility customers and scheduling appointments for gas meter exchanges and...
ACRT Services Rochester, NY Part-Time
ACRT Services
Apr 16, 2026  
OQ Certified Damage Prevention | Geneva, NY (DOT) Featured
Bermex, Inc. Full time Regular About The Team At Bermex, we put value on our customer relationships. We’re always looking for a way that we can delight our customers by going the extra mile. Bermex offers expert meter reading services and solutions to utilities and associated organizations throughout the United States, including leak detection, atmospheric corrosion, line location, software service solutions, as well as water, gas, and electric meter reading. At Bermex, we are always looking for motivated individuals who enjoy working independently and love the outdoors to become a part of our team. About the Role The OQ Certified Damage Prevention Technician will report to the Operations Lead. The position will play a key role in safety and quality while driving, parking, and performing audits on marked gas lines. This position requires a high level of physical activity and working in a wide variety of weather conditions. *** Salary Transparency : For those residing...
ACRT Services Geneva, NY Full-Time
ACRT Services
Apr 16, 2026  
Assistant Operations Manager | Columbus, OH (DOT) Featured
Bermex, Inc. Full time Regular About The Team At Bermex, we put value on our customer relationships. We’re always looking for a way that we can delight our customers by going the extra mile. Bermex offers expert meter reading services and solutions to utilities and associated organizations throughout the United States, including leak detection, atmospheric corrosion, line location, software service solutions, as well as water, gas, and electric meter reading. At Bermex, we are always looking for motivated individuals who enjoy working independently and love the outdoors to become a part of our team . About the Role The Assistant Operations Manager reports to the Senior Operations Manager at Bermex. This position plays a key role in planning, directing, coordinating, and managing the operations of Bermex. This position is a liaison between the field, corporate office, and the client while ensuring operational corporate objectives are accomplished through...
ACRT Services Rochester, NY Full-Time
ACRT Services
Apr 15, 2026  
Line Locator Supervisor | Rochester, NY Featured
Bermex, Inc. Full time Regular About the Role: The Line Locator Supervisor reports to the Operations Manager at Bermex. This position is responsible for overseeing the locating of underground utilities and associated equipment. This role involves managing a team of technicians, ensuring compliance with safety and regulatory standards, and maintaining accurate records. The Line Locator Supervisor plays a critical role in ensuring the efficient and safe operation of the utility system. ***Salary Transparency: Pay for this role is at $80,000/year. *** What You’ll Do Supervision and Leadership: Supervise and provide guidance to a team of line locator technicians. Conduct performance evaluations, provide training, and foster professional development within the team. Installation and Maintenance: Oversee the daily ticket schedule and monitor safety, work quality and completion. Ensure equipment is in good working condition. Troubleshoot and resolve technical issues....
ACRT Services Rochester, NY Full-Time
BlackRock
Apr 10, 2026  
Director - Technology Product Management Featured
About this role We are seeking a Director, Product to lead strategy and execution for a key product domain supporting private‑markets investors. This role is central to advancing our platform's data, insights, and workflow capabilities for customers across the alternatives ecosystem. As a Director, you will define long‑term product direction, shape multi‑year roadmaps, and drive cross‑functional execution across engineering, design, research, marketing, sales, and customer success. You will ensure that our products directly enable investors, deal teams, and market participants to operate with deeper insight, greater efficiency, and better outcomes. This role is ideal for a product leader who thrives in cross‑functional, platform‑building environments and is motivated by the opportunity to influence the next generation of private‑markets capabilities. Key Responsibilities: Define and own the product strategy for your domain, ensuring it aligns with customer needs, market...
BlackRock New York, NY Full-Time
BlackRock
Apr 08, 2026  
Director - Data Contributions Featured
About this role The Team: The Data & Research Management group is responsible for delivering accurate , timely , and complete data to enhance the value of Preqin's award-winning service. The trust in our underlying content enables our clients to make key investment decisions. Besides simply collecting content, Data & Research Management collaborates extensively with internal and external stakeholders to improve our data offering leveraging technology and subject matter expertise . The team understands the end-to-end lifecycle of data and establishes business intelligence reports seeking operational excellence Role Overview: The Director - AMER Data Contributions role is an outstanding leadership opportunity based in our vibrant New York office. This position is integral to Preqin , a part of BlackRock's data leadership team and is charged with steering the strategic direction of our data initiatives. By working closely with the Data, Product, and...
BlackRock New York, NY Full-Time
BlackRock
Apr 08, 2026  
Director - Enterprise Data Platform Featured
About this role About the Team: You will be joining a newly launched Forward Deployed Engineering team dedicated to client engagement and platform adoption. This team operates with a startup mentality within the company - high collaboration, agility, and a focus on delivering results. As a principal FDE, you'll serve as a key leader in this team, helping establish its practices and culture. You'll work alongside seasoned data platform engineers and product managers, directly contributing to our mission of empowering users to unlock maximum value from data. Job Summary: We are seeking a Principal-level Forward Deployed Engineer (FDE) Lead to spearhead client-facing technical engagements for our Enterprise Data Platform (EDP). In this high-impact individual contributor role, you will bring product-grade data engineering expertise directly to internal (and later external) clients to drive adoption of our EDP. This role is not primarily a pipeline engineering role....
BlackRock New York, NY Full-Time
ACRT Services
Apr 03, 2026  
Damage Prevention Supervisor | Buffalo, NY (DOT) Featured
Bermex, Inc. Full time Regular About The Team At Bermex, we put value on our customer relationships. We’re always looking for a way that we can delight our customers by going the extra mile. Bermex offers expert meter reading services and solutions to utilities and associated organizations throughout the United States, including leak detection, atmospheric corrosion, line location, software service solutions, as well as water, gas, and electric meter reading. At Bermex, we are always looking for motivated individuals who enjoy working independently and love the outdoors to become a part of our team . About the Role The Damage Prevention Supervisor reports to the Operations Manager at Bermex. This position plays a key role in managing our line locating crew, which covers the entire state. Ideal candidates are i ndividuals with experience in the gas lin e locati ng field. This positio n is responsible f or interfacing with customers, must hold a knowledge...
ACRT Services Buffalo, NY Full-Time
BlackRock
Mar 28, 2026  
Director, Database Platform Engineering & Operations Featured
About this role Your team The Database Hosting team sits within Aladdin Engineering and is responsible for building and running resilient, secure, and high-performing database platforms that underpin BlackRock's investment and risk technology ecosystem. We operate critical, enterprise-scale data services that power global workflows for internal users and institutional clients. We are globally distributed and operate in a follow-the-sun model, partnering with application engineering, infrastructure, cyber, and risk stakeholders to deliver world-class reliability and service management across on-prem and cloud environments. Your role and impact You will help set the strategy and execution agenda for database platform engineering and operations, ensuring BlackRock's most critical data services meet the highest standards for availability, performance, resiliency, and security. You will partner with global engineering and operations teams to deliver operational excellence for...
BlackRock New York, NY Full-Time
BlackRock
Mar 27, 2026  
Vice President, Commercial Marketing, Americas BlackRock Aladdin Featured
About this role About BlackRock Aladdin BlackRock Aladdin®-inclusive of the Aladdin platform, eFront®, Aladdin Wealth™, and Preqin-empowers institutional investors to make more informed decisions by providing a common data language across the whole portfolio. Used by asset managers and owners including banks, financial institutions, pensions, corporations, insurers, and wealth managers, our technology enables clients to manage the entire process from building portfolios and managing performance to operations and accounting. With Preqin, our integrated tech and data solutions support clients across the pre- and post-investment cycles. Complemented by our interconnected ecosystem of partners, BlackRock Aladdin helps firms stay agile as market dynamics and client demands evolve. About this role We are seeking a strategic and execution-oriented Vice President to lead campaigns targeting our asset owner and wealth management audiences within the Aladdin Commercial Marketing...
BlackRock New York, NY Full-Time
Mondelez International
Mar 25, 2026  
Oracle NetSuite Administrator & Systems Manager Featured
Job Description We are seeking an experienced professional to oversee, optimize, and maintain our ERP and WMS platforms in Oracle NetSuite. This role is hands-on and requires a strong technical background, excellent troubleshooting skills, and the ability to support both system users and business operations. The ideal candidate will bridge IT and Operations, ensuring seamless integration of IT networks with operational technology (OT) systems while supporting day-to-day business functions. Key Responsibilities: System Administration & User Management: Manage and administer Oracle NetSuite ERP and WMS platforms. Configure user roles, permissions, and access controls to align with business needs. Perform ongoing administrative functions including system updates, workflows, saved searches, dashboards, and reporting. Research, troubleshoot, and resolve user/system issues in a timely manner. Inventory & Materials Management: Oversee and maintain...
Mondelez International East Moriches, NY Full-Time
ACRT Services
Mar 22, 2026  
Damage Prevention Tech | Palmyra, NY (DOT) Featured
Bermex, Inc. Full time Regular About The Team At Bermex, we put value on our customer relationships. We’re always looking for a way that we can delight our customers by going the extra mile. Bermex offers expert meter reading services and solutions to utilities and associated organizations throughout the United States, including leak detection, atmospheric corrosion, line location, software service solutions, as well as water, gas, and electric meter reading. At Bermex, we are always looking for motivated individuals who enjoy working independently and love the outdoors to become a part of our team. About the Role The Damage Prevention Technician will report to the Operations Lead. The position will play a key role in safety and quality while driving, parking, and performing audits on marked gas lines. This position requires a high level of physical activity and working in a wide variety of weather conditions. ***Salary Transparency: Pay for this role is at $18/hour....
ACRT Services Palmyra, NY Full-Time
Mondelez International
Mar 18, 2026  
Part Time Nabisco Merchandiser Featured
Job Description Join our Mission to Lead the Future of Snacking. Are you ready to make it happen at Mondelēz International? Part-Time Merchandisers play a key role in bringing world-famous snacks to life in-store. As a Retail Merchandiser, you’ll stock shelves, build displays, and support seasonal launches for beloved brands like Oreo, Ritz, belVita , Chips Ahoy!, and Triscuit. With a flexible schedule and hands-on impact, you’ll help create a snack aisle experience that’s organized, inviting, and ready to delight shoppers-every time they visit. Primary responsibilities include: Represent Mondelēz: in-store with professionalism, positivity, and a commitment to excellence Serve as the face of the company: delivering outstanding customer service to both store teams and shoppers Execute: store visits following Mondelēz’ DSD Merchandising Principles, including capturing display photos,...
Mondelez International Watertown, NY Part-Time
ACRT Services
Mar 11, 2026  
Damage Prevention Tech | Auburn, NY (DOT) Featured
Bermex, Inc. Full time Regular About The Team At Bermex, we put value on our customer relationships. We’re always looking for a way that we can delight our customers by going the extra mile. Bermex offers expert meter reading services and solutions to utilities and associated organizations throughout the United States, including leak detection, atmospheric corrosion, line location, software service solutions, as well as water, gas, and electric meter reading. At Bermex, we are always looking for motivated individuals who enjoy working independently and love the outdoors to become a part of our team. About the Role The Certified Damage Prevention Technician will report to the Operations Lead. The position will play a key role in safety and quality while driving, parking, and performing audits on marked gas lines. This position requires a high level of physical activity and working in a wide variety of weather conditions. ***Salary Transparency: For those residing in NY,...
ACRT Services Auburn, NY Full-Time
BlackRock
Mar 11, 2026  
Account Executive, Preqin, Vice President Featured
About this role Aladdin Client Business, Preqin - Vice President BlackRock Overview: BlackRock is one of the world's preeminent asset management firms and an outstanding provider of global investment management, risk management and advisory services. BlackRock offers a range of solutions - from rigorous fundamental and quantitative active management approaches sought at improving out performance to highly efficient indexing strategies designed to gain broad exposure to capital markets. Our clients can access our investment solutions through a variety of product structures, including separate accounts, mutual funds and other pooled investment vehicles, and the industry-leading iShares® ETFs. For additional information, please visit the Company's website at www.blackrock.com | Twitter: @BlackRock_news | Blog: www.blackrockblog.com | LinkedIn: www.linkedin.com/company/blackrock Our mission is to create a better financial future for our clients. We are a diverse bunch of...
BlackRock New York, NY Full-Time
BlackRock
Mar 05, 2026  
Aladdin Client Business, Preqin Sales, Vice President Featured
About this role About Aladdin Aladdin is our operating platform to manage financial portfolios. It unites client data, operators, and technology needed to manage transactions in real time through every step of the investment process. Aladdin combines sophisticated risk analytics with comprehensive portfolio management, trading, and operations tools on a single platform to power informed decision-making. The Aladdin Client Business (ACB) encompasses all the client-facing functions of Aladdin and is the entity responsible for growing the Aladdin business with our external clients, implementing our solutions and managing the services across the relationship lifetimes. Role Description The Business Development team engages with prospective clients to understand strategic business challenges and deliver mission-critical solutions. The team is looking to hire a motivated Vice President with a proven track record of consultative and value-based selling within the...
BlackRock New York, NY Full-Time
BlackRock
Feb 18, 2026  
Technology Relationship Management, Associate Featured
About this role Aladdin Wealth Tech's mission is to transform the wealth management industry through technology and differentiate BlackRock as a strategic partner for our clients. As technology fundamentally reshapes the global wealth management industry, we partner with wealth managers to enhance their value proposition to their end clients, create rigor and scale in their investment process and grow their businesses during a period of rapid transformation in the industry. The Customer Success role is part of the Relationship Management team of Aladdin Wealth Tech within the Aladdin Business . It is responsible for maximizing the value of the Aladdin product through engagement and education , as well as working closely with clients to be their trusted consultant, problem solver, and business partner. This is a client-facing role and you will be expected to build deep and highly effective partnerships with clients to understand and solve problems. We are seeking someone...
BlackRock New York, NY Full-Time
BlackRock
Jan 22, 2026  
Rust, AI Platform Engineer, Director Featured
About this role BlackRock is one of the world's leading providers of investment, advisory, and risk management solutions, including Aladdin, our investment and risk management technology. Aladdin is a comprehensive technology platform used by BlackRock and delivered to our clients to unify the investment management process across public and private markets. It integrates risk, investment, and client management processes through a common data language, enabling scale, insights, and business transformation. At BlackRock, the Aladdin team comprises the Aladdin Client Business, Aladdin Wealth Tech, Aladdin Product, Aladdin Data, and Aladdin Engineering. Join our AI Platform Engineering team as part of Aladdin Engineering and be at the forefront of financial technology innovation. Aladdin Engineering is the team that designs, builds, and runs Aladdin. Within Aladdin Engineering, there are multiple engineering teams focused on building the different products and platform services...
BlackRock New York, NY Full-Time
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