29 customer service supervisor jobs found

University of Michigan Job Summary Provides an intermediate level of customer service and clerical support to patients within either inpatient or outpatient settings. May assist adjacent work units. Guides entry-level positions and suggests workflow changes and improvements. Mission Statement Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society. Why Join Michigan Medicine? Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine...

University of Michigan Job Summary Healthcare organizations have a responsibility to ensure the privacy of protected health information (PHI). Advocacy for patient-centered care by facilitating understandable, timely health information is a means to empower patients in their healthcare. The MyUofMHealth HIE Support Specialist provides high-quality (telephone call center) help desk service and operational support to providers, clinicians, and patients / families utilizing the MyUofMHealth Patient Portal, Epic Care Link Provider Portal, Care Everywhere, Epic Direct Messaging, and other applications related to the Health Information Exchange initiatives by applying a broad knowledge of federal and state regulations, health system policy and unit standards. Mission Statement Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership...

University of Michigan How to Apply A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position. Job Summary The Radiology Department is currently hiring for the position of Patient Services Associate. As a vital member of our team, you will play a crucial role in providing frontline support for our patients. This position involves checking in and prepping patients, handling incoming calls, scheduling appointments, processing payments, and ensuring patients complete necessary documentation. The individual chosen for this position will be responsible for meeting the highest standards of customer service, including exhibiting a professional and positive image when interacting with patients and co-workers. Responsibilities* Maintain patient confidentiality and adhere to HIPAA...

University of Michigan How to Apply A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position. Who We Are The University of Michigan is a premier public research university with more than 53,488 students, including 35,358 undergraduates, and is firmly committed to serving the people of Michigan, and the world, through preeminence in creating, communicating, preserving and applying knowledge, art, and academic value. U-M is in high demand, with a record 115,957 undergraduate first-year and transfer applicants in fall 2025 and 9,711 incoming undergraduate students enrolling. Reporting to the Provost and Executive Vice President for Academic Affairs, the Office of Enrollment Management (OEM) manages U-M's enrollment function to efficiently optimize students' experiences...

University of Michigan Mission Statement Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society. Why Join Michigan Medicine? Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world?s most distinguished academic health systems. In some way, great or small, every...

University of Michigan Job Summary The Alumni Association of the University of Michigan is seeking a creative and strategic leader to be the Director of Events. This person will be responsible for the overall strategic vision, planning, and implementation of events and athletic programs for the Alumni Association. In addition to the responsibilities and qualifications listed below and most importantly, candidates must share and hold to the highest regard, the same values that are uniquely inherent to the Alumni Association: ALL IN Believe in our mission Be trustworthy and loyal to the Alumni Association and each other Be passionate about what we're doing and be proud to be a part of it Be an employee who goes above and beyond the call of duty SERVING HEART Be open and willing to listen to others and help in whatever way possible You're dedicated to selflessly following the Platinum Rule: treat others the way they want to be treated SOLUTION SEEKER You're a...

University of Michigan How to Apply This is an Advanced Practice Professional (APP) job opening. Both qualified NP and PA applicants will be considered. NPs are directed to apply to job # 275034 and PAs are directed to apply to job # 275035 A total of one (1), 1.0 FTE, Advanced Practice Professional (either NP or PA) will be hired to fill this job opening. Job Summary The Department of Internal Medicine, Division of Pulmonary and Critical Care Medicine, is currently seeking an Advanced Practice Provider for its Interventional Pulmonology Program. Mission Statement Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our...

University of Michigan How to Apply This is an Advanced Practice Professional (APP) job opening. Both qualified NP and PA applicants will be considered. NPs are directed to apply to job # 275034 and PAs are directed to apply to job # 275035 A total of one (1), 1.0 FTE, Advanced Practice Professional (either NP or PA) will be hired to fill this job opening. Job Summary The Department of Internal Medicine, Division of Pulmonary and Critical Care Medicine, is currently seeking an Advanced Practice Provider for its Interventional Pulmonology Program. Mission Statement Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our...

University of Michigan How to Apply A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position. Job Summary Provide patient care services using advanced radiologic imaging equipment, including fluoroscopy, digital angiography, angio-CT hybrid units and ultrasound, to assist in diagnosis or treatment of various conditions. Technologists perform and/or assist with minimally invasive radiographic procedures and related techniques, producing images for the interpretation by, or at the request of a licensed practitioner. Exercises professional judgment in the performance of services and maintains a demeanor complementary to medical ethics. Provides appropriate patient care and recognizes patient conditions essential for successful completion of the procedure. Responsibilities*...

University of Michigan Job Summary Perform the assigned duties in Specimen Processing in order to assure accurate and timely receipt, order entry, transport, processing, and distribution of laboratory specimens. Provide excellent customer service to internal and external customers. Mission Statement Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society. Why Join Michigan Medicine? Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan...

University of Michigan Mission Statement Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society. Why Join Michigan Medicine? Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world?s most distinguished academic health systems. In some way, great or small, every...

University of Michigan Job Summary The Department of MM Orthotics & Prosthetics Center is seeking a Certified Orthotic and Prosthetic Technician to work at the Orthotics and Prosthetics Center. Mission Statement Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society. Why Join Michigan Medicine? Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire,...

University of Michigan How to Apply A cover letter is required for consideration of this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position. (Please label your job application file as follows: last name, first name.) This is an entry level position that provides administrative and coordination support for multiple projects in the conduct of clinical research projects. This position may assist with study coordination but will not be assigned clinical trials independently. This position may provide coordination for clinical research projects such as registries, retrospective data reviews, studies in long-term follow-up, and other non-interventional studies. Job Summary The Michigan Alzheimer?s Disease Center (MADC) is seeking a Clinical Research Assistant to join its research team. Hours are 40 per week, Monday-Friday....

University of Michigan Job Summary The CSPD Instrument Coordinator / OR Liaison serves as the critical operational and communication link between the Operating Room (OR) and the Central Sterile Processing Department (CSPD). Under general supervision, this role ensures timely availability, accuracy, maintenance, and fiscal stewardship of surgical instrumentation to support safe and efficient surgical case flow. This position collaborates closely with OR staff, CSPD leadership, Supply Chain, Finance, OR Informatics, physicians, and vendors to manage instrument inventory, repairs, ordering, set creation, IFU compliance, and process improvement initiatives. The role promotes customer satisfaction through education, proactive problem resolution, and real-time support during surgical cases while ensuring compliance with regulatory and accreditation standards. Mission Statement Michigan Medicine improves the health of patients, populations and communities through excellence in...

University of Michigan How to Apply A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position. Job Summary Performs troubleshooting and resolution of desktop and mobile device issues and for Michigan Medicine. Specific responsibilities include desktop and mobile computing installations, upgrades and troubleshooting of all new and existing hardware, software and network issues. Provides advice and assistance over the phone and in person for all information technology related problems. Exercise problem escalation process with other support staff and HITS second and third level customer support groups to ensure timely problem resolutions and customer satisfaction. Documents all customer calls into the problem management system for tracking, trending, and problem escalation....

University of Michigan How to Apply NOTE: A cover letter is required for consideration for this position and should be attached as the first page of your resume in a single document to be uploaded in the online application. The cover letter should address your specific interest in the position, and the skills and experience that directly relate to this position. Job Summary The Records and Enrollment Specialist performs a variety of activities related to student records and enrollment. They assist the Associate Director of Student Records in processing student record requests and verify degree progress and applicability for most students in the College of Literature, Science, and the Arts (LSA) at the University of Michigan. As the largest college on the Ann Arbor campus, LSA serves over 19,000 undergraduate students in over 100 degree programs. The Office of Student Academic Affairs (SAA) plays an important role in the undergraduate educational mission of LSA. Sitting...

University of Michigan How to Apply A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position. Job Summary Performs troubleshooting and resolution of desktop and mobile device issues and for Michigan Medicine. Specific responsibilities include desktop and mobile computing installations, upgrades and troubleshooting of all new and existing hardware, software and network issues. Provides advice and assistance over the phone and in person for all information technology related problems. Exercise problem escalation process with other support staff and HITS second and third level customer support groups to ensure timely problem resolutions and customer satisfaction. Documents all customer calls into the problem management system for tracking, trending, and problem escalation....