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customer service Massachusetts

382 customer service jobs found

Professional Diversity Network
Feb 19, 2026  
Customer Service Technician
PerkinElmer Responsibilities Location Boston, MassachusettsUS Job ID REQ-056743 Job Description Summary Provides technical support services on a variety of non-PerkinElmer branded products. Conducts on-site "Essential Maintenance" services on primarily Tier 1 instruments (non-analytical, not networked). This may include periodic and corrective maintenance, triage and basic repairs. Diagnoses, troubleshoots and repairs technical problems when possible while escalating more complex repairs to instrument manufacturers (OEM) or establish Third Party Vendors (TPV). Job Responsibilities: Service multivendor instrumentation at customer sites with best-in-class service Provide scheduled and unscheduled corrective maintenance for customers including warranty services within a prescribed time frame and established maintenance protocols Demonstrate customer familiarization for instrument operation and maintenance Communicate service offerings including training,...
Professional Diversity Network Boston, MA, USA Full-Time
ACRT Services
Feb 26, 2026  
Utility Arborist | Hadley, MA Featured
ACRT, Inc. Full time Regular About The Team At ACRT, we put safety first. Beyond that, our culture always has been, and always will be, about one thing: people. It’s about our employees, our customers, and the communities our customers serve . We empower the best people to help sustain our world. We’re the only independent national vegetation management consulting firm - giving us the freedom to put our clients first . We’re always looking for driven individuals with good customer service skills who love the outdoors and appreciate the support and independence we provide. We offer qualified training opportunities in areas where they are needed to help our customers reach their fullest potential, preparing them for what their work throws at them. About the Role The Utility Arborist reports to the Senior Consulting Utility Forester at ACRT Inc . This position will play a key role in identifying , inspecting, and evaluating trees and brush along utility lines and...
ACRT Services Hadley, MA, USA Full-Time
Professional Diversity Network
Mar 04, 2026  
Information Systems Analyst
American Tower Corporation The Team We are seeking an Information Systems Analyst to join American Tower's Corporate IT. The Corporate IT team is responsible for the deployment, maintenance, and support of IT systems throughout the global organization. Day to day you will focus on supporting our US based users in Boston, with occasional travel to Westborough, Woburn, and other areas, to ensure that end user IT needs are met through reliable and consistent IT services. You will be providing both hands on and remote support of a variety of hardware and software platforms. What You Can Offer Us Troubleshoot and resolve issues with end user hardware, such as laptops and printers, and conference room technology, liaising with third party support vendors when necessary. Maintain the IT hardware asset database and support automation efforts through scripting in common scripting languages, primarily PowerShell. Assist lower tier support teams by providing expertise,...
Professional Diversity Network Westborough, MA, USA Full-Time
Professional Diversity Network
Mar 04, 2026  
Principal Identity Architect
American Tower Corporation The Team We are seeking a Principal Identity Architectto join American Tower's Information Security team. The team protects the confidentiality, integrity, and availability of data and systems in our core systems and platforms. Day to day you will lead the strategic design, development, implementation, and maintenance of our Identity Governance & Administration ("IGA") solution to ensure it complies with our Identity Management Access ("IAM") standards and supports the implementation of our Privileged Access Management ("PAM") solution. You will be the enterprise authority on identity, authentication, authorization, and access governance. You will work with the Senior Manager, Governance, Risk, and Compliance ("GRC") to define our IAM and PAM standards and drive adoption of zero trust principles. You will also partner with IT department employees to implement both solutions. What You Can Offer Us Lead the design, development, and...
Professional Diversity Network Boston, MA, USA Full-Time
Professional Diversity Network
Mar 04, 2026  
Front Desk Coordinator (Woburn)
American Tower Corporation The Team We are seeking a Front Desk Coordinator to join American Tower Corporation in our Woburn, MA office. Day to day you will receive and sort mail, assist with setting up work meetings, follow security policies, inventory/order office supplies, and other duties as needed. As a Front Desk Coordinator, you will be responsible for the appearance and tidiness of all common areas. What You Can Offer Us Professionally manage all incoming calls and correspondence; handle routine inquires and direct other as appropriate. Prepare sign-in and security logs and ensure they are properly recorded. Receive, sort, log and distribute incoming mail and packages and organize and send outgoing mail and packages. Order office supplies and manage inventory levels. Maintain a clean appearance in the main common areas (e.g. lobby, supply rooms and conference rooms). Coordinate and track service calls for office equipment. Coordinate...
Professional Diversity Network Woburn, MA, USA Full-Time
Professional Diversity Network
Mar 04, 2026  
Specialist, PACS
American Red Cross Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good! Job Description: Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful...
Professional Diversity Network Danvers, MA, USA Full-Time
Professional Diversity Network
Mar 04, 2026  
Specialist, PACS
American Red Cross Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good! Job Description: Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful...
Professional Diversity Network Dedham, MA, USA Full-Time
Professional Diversity Network
Mar 04, 2026  
AP Control Analyst
American Tower Corporation The Team We are seeking an Accounts Payable ("AP") Control Analyst to join American Tower's Global Business Services (GBS)AP Finance team. The team processes and pays all approved invoices in a timely manner and in accordance with Company and department policies and procedures, SOX controls and GAAP principles while providing excellent customer service to internal team members and Company suppliers. Day to day, you will ensure invoice and payment parameters are met based on required payment schedules, with a commitment to exemplary customer service. As an AP Control Analyst, you will partner cross-functionally to resolve issues, identify process improvements, and drive success with internal and external customers by ensuring payment cycles remain on schedule and within required parameters. What You Can Offer Us Manage payment processes in accordance with Company policies. Run, review, and analyze both control and ad hoc reports (aged...
Professional Diversity Network Woburn, MA, USA Full-Time
Professional Diversity Network
Mar 04, 2026  
Temporary Operations Specialist and Production Coordinator
Berklee College of Music Job Description: Job Description Summary The work involved with this position entails assistance in managing and registering 3000+ students in over 400 ensembles each year, communication with 147 faculty members, and the production and management of of the Ensemble Dept Music festival with performance of over 350 recital over 12 days. There is also a large amount of collaboration with departments throughout Berklee. ie. Academic Affairs, Faculty Development, International Programs, Liberal Arts Dept., the Scholarship Office MP&E, the President's Office and Film scoring, and the Performance Division. This position will also provide coordination for on campus and off campus events related to the Ensemble Department. Essential Duties and Responsibilities: Assist with front desk/ reception duties. Training work study students in the Faculty area Help create and maintain system for tracking faculty office hours Collaborate...
Professional Diversity Network Boston, MA, USA Full-Time
Professional Diversity Network
Mar 04, 2026  
Resident Director
Berklee College of Music Job Description: Berklee is looking for a dedicated, "live-in" professional to serve as a Resident Director (RD) . In this pivotal role, you will be the heartbeat of a residential community of up to 450 students, fostering an environment where young musicians and performers can grow both personally and artistically. As a mentor, administrator, and crisis responder, you will implement a Residential Curriculum designed to turn dorm life into a transformative educational experience. At Berklee, your work directly supports the next generation of creative leaders. About the Role & Responsibilities The RD is a full-time, 12-month position reporting to the Associate Director of Residential Education. You will lead a staff of 3-12 Resident Assistants (RAs) and manage the day-to-day operations of your assigned hall(s). Key Responsibilities: Staff Supervision: Recruit, train, and supervise RAs. Conduct weekly meetings to review goals,...
Professional Diversity Network Boston, MA, USA Full-Time
Professional Diversity Network
Mar 04, 2026  
Sales Associate - 24H150
Carter's, Inc. If you are a CURRENT Carter's employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. Love what you do. Carter's Careers. As a Sales Associate, you will be the first face of the brand for growing families. You'll congratulate new parents and grandparents, introduce them to our new baby essentials, help them prep for their first day of school, and all the big and little moments of their parenting journey. You'll join a welcoming and inclusive environment that values and optimizes skills and talents. What we love about Carter's: Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop, and Little Planet brands. Carter's is the #1 most-purchased children's clothing brand.* We've become an industry leader by providing quality - from the first Original Bodysuit to the lasting careers we offer our team....
Professional Diversity Network West Springfield, MA, USA Part-Time
Professional Diversity Network
Mar 04, 2026  
Sr. Business Analyst - Payments / Cash Management
Apex Systems, Inc. Job#: 3024500 Job Description: Position: Sr. Business Analyst - Payments / Cash Management Large Banking Client Location: Remote Duration: 6+ month contract; Strong potential for extension / full time hire Overview Our client in the banking domain is seeking a Sr. Business Analyst - Payments to support the Treasury Product, Commercial lines of business, and broader Cash Management initiatives. The Sr. Business Analyst - Payments will play a critical role in developing and executing payment and cash management strategies in collaboration with the Head of Transaction Banking Product Management, payments partners across several lines of business, and functional teams including IT, Operations, Marketing, Risk, Compliance, and strategic thirdparty providers. Key Responsibilities Develop user stories and detailed business requirements for payment platform migration and new product development. Partner with the Wire Product...
Professional Diversity Network Quincy, MA, USA
Professional Diversity Network
Mar 04, 2026  
Manufacturing Engineer
Apex Systems, Inc. Job#: 3023794 Job Description: Title: Manufacturing Engineer Location: Westborough, MA Type: Contract w/ extension or conversion possible Benefits: Weekly Pay on W2, Medical Insurance, Sick Leave and 401k Position Description: You will be responsible for NPI and scalability to transition a wide range of products from design to production. You will work cross-functionally to develop suppliers, manage product lifecycle changes, lead product quality improvement projects, and drive to technical root cause in supplier quality activities. Experience in manufacturing and supplier quality engineering and is capable of making wide-ranging business decisions on behalf of the organization. Key Job Responsibilities : * Manage and guide electromechanical suppliers for ramp-up and scalability. * Supplier quality engineering support for scalability * Guide best practices on manufacturing tolerances using GD&T. * Launch tooling...
Professional Diversity Network Westborough, MA, USA
Professional Diversity Network
Mar 04, 2026  
Manufacturing Engineer
Apex Systems, Inc. Job#: 3023795 Job Description: Title: Manufacturing Engineer Location: Westborough, MA Type: Contract w/ extension or conversion possible Benefits: Weekly Pay on W2, Medical Insurance, Sick Leave and 401k Position Description: You will be responsible for NPI and scalability to transition a wide range of products from design to production. You will work cross-functionally to develop suppliers, manage product lifecycle changes, lead product quality improvement projects, and drive to technical root cause in supplier quality activities. Experience in manufacturing and supplier quality engineering and is capable of making wide-ranging business decisions on behalf of the organization. Key Job Responsibilities : * Manage and guide electromechanical suppliers for ramp-up and scalability. * Supplier quality engineering support for scalability * Guide best practices on manufacturing tolerances using GD&T. * Launch tooling...
Professional Diversity Network Westborough, MA, USA
Professional Diversity Network
Mar 04, 2026  
Sr. Production Planner
Revvity Core Duties and Responsibilities: Plan and manage a production schedule for designated manufacturing areas. Daily tasks include the following: Utilize SAP and SAP/APO to develop near termand long-term production plans Utilize SAP/APO to maintain forecast performance Utilize SAP and SAP/APO to maintain proper stock levels in both local and international distribution sites Work with manufacturing to maintain parity between costing and BOM/Routing changes Develop initiatives to improve inventory, scrap and margin performance Work with Product Management to align build schedule with forecast and schedule new product introductions Interact with the sales team to expedite and capitalize on fast moving opportunities Communicate with both domestic and international Customer Service groups to provide timely stocking updatesand resolve order specific issues In addition to a firm understanding of fundamental planning concepts the position requires...
Professional Diversity Network Boston, MA, USA Full-Time
Professional Diversity Network
Mar 04, 2026  
Temporary Part-Time Research & Instruction Librarian
Bridgewater State University Title Temporary Part-Time Research & Instruction Librarian Department Summary The Department of Library Services at Bridgewater State University is dedicated to meeting the needs of its communities, to updating its service models as pedagogies and librarianship evolve, to renewing the knowledge and skills of librarians and staff as practices change, to deploying new technologies to improve interactions with library users and to enhance user experiences. Successful candidates will be staff members who can work with their colleagues to help meet the mission of the department in serving and supporting our diverse campus community. The Clement C. Maxwell Library at BSU is open an average of 94 hours each week during the academic year. It is a busy, dynamic place with classrooms, academic and administrative offices throughout the building. The library serves all BSU students, faculty, staff, researchers from across the country and world, as well...
Professional Diversity Network Bridgewater, MA, USA Full-Time
Professional Diversity Network
Mar 04, 2026  
Superintendent of Maintenance
Massachusetts Bay Transportation Authority (MBTA) At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Superintendent of Everett Shops Maintenance Rail will plan and supervise the overhaul, repair, and manufacturing components of Subway, Bus, Commuter Rail, Support Services, and Revenue Operations. Duties & Responsibilities Assisting in the overall planning for Subway Operations Maintenance Program. Development and control of the facility's material services and labor budgets. Maintain a workforce to meet the...
Professional Diversity Network Everett, MA, USA Full-Time
Professional Diversity Network
Mar 04, 2026  
Rail Vehicle Maintenance Technician
Massachusetts Bay Transportation Authority (MBTA) At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Rail Vehicle Maintenance Technician is responsible for inspection, trouble-shooting, maintenance and repair of all electronic, electrical and mechanical equipment and systems on rail/electric trolley bus (ETB) Duel Mode Articulated (DMA) vehicles and for response to vehicle road failures. Get Started as a Rail Vehicle Maintenance Technician Duties & Responsibilities Conduct time-based or mileage based inspections for...
Professional Diversity Network Boston, MA, USA Full-Time
Professional Diversity Network
Mar 04, 2026  
Resort Maintenance Technician
Sun Communities, Inc. Career Site Header Job Summary Resort Maintenance Technicians perform routine and preventative maintenance to maintain the physical integrity of Sun's resorts. They conduct building maintenance repairs and are responsible for cleanliness and upkeep of property grounds, facilities, streets, equipment & various utility systems. Maintenance Technicians provide excellent customer service to prospective & current guests and residents at all times, and may assist with site setups to ensure timely arrivals and departures of resort guests and residents. Job Duties Empty trash, shovel, perform maintenance or repair duties, use power equipment, drills or other hand tools (Essential) Completes minor repairs to rental units and facilities as needed (Essential) Completes routine maintenance and minor emergency repairs, plumbing, sewage, construction & street repair (Essential) Inspects irrigation system regularly to ensure it is working...
Professional Diversity Network Sandwich, MA, USA Full-Time
Professional Diversity Network
Mar 04, 2026  
Ranger
Sun Communities, Inc. Career Site Header Job Summary RV Rangers assist with all site set-ups for arriving and departing guests. They are responsible for escorting arrivals to their site after normal business hours, communicating all issues and concerns to the RV Resort Manager, and monitoring the pool(s) for unregistered guests. Rangers provide excellent customer service to prospective and current guests and residents in the resort at all times. Job Duties Leads RVs to sites, ensuring to locate them properly within the individual site areas. Assists guests with site set-up as needed (Essential) Checks transient sites daily for departures. Removes trash from recently vacated transient sites (Essential) Checks all sites for issues or problems (i.e. water, sewer, hornets, etc.). Reports all maintenance issues and concerns to RV Resort Manager and/or maintenance (Essential) Inspects tied down RVs, park models, and manufactured homes for cleanliness, rust, damage and...
Professional Diversity Network Falmouth, MA, USA Full-Time
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