13 customer operations jobs found

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It With Pride. The National Account Manager, Convenience works in partnership with regional Northeast convenience channel customers (direct and indirect) to define and execute a winning growth strategy for both Mondelēz International and the customers. How you will contribute You will: Develop and drive broad customer relationships across all levels with a key focus on building relationships at an appropriate level within the customer. Execute the strategy for the customer Ensure the delivery of JCBP (Joint Customer Business Plan). Optimize the use of resources in order to obtain more profitability in the operations. What you will bring A desire to drive your future and accelerate your career and the following experience and knowledge: Customer-facing roles Growing revenue and market share Delivering results and problem...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It With Pride. About Us: We believe the right food can heal us. We harness the power of simple, clean, and responsible ingredients so that all people can get back to feeling human. When we first realized we needed to “Get Back to Human,” we were in the same place a lot of people are today. We tried to live a “healthy” lifestyle - avoided junk food, exercised, read some labels - but we knew we could feel and perform better. Inspired by Jordan’s extensive health and wellness readings and self-experiments and Jason’s successful battles with auto-immune disease, co-founders Jordan Brown, Jason Karp, and Jessica Karp wanted change. Jordan hung up his corporate suit and immersed himself in all things nutrition and food. The trio experimented and researched the gut-brain connection, the causes of systemic inflammation, and the impact of...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It With Pride. About Us: We believe the right food can heal us. We harness the power of simple, clean, and responsible ingredients so that all people can get back to feeling human. When we first realized we needed to “Get Back to Human,” we were in the same place a lot of people are today. We tried to live a “healthy” lifestyle - avoided junk food, exercised, read some labels - but we knew we could feel and perform better. Inspired by Jordan’s extensive health and wellness readings and self-experiments and Jason’s successful battles with auto-immune disease, co-founders Jordan Brown, Jason Karp, and Jessica Karp wanted change. Jordan hung up his corporate suit and immersed himself in all things nutrition and food. The trio experimented and researched the gut-brain connection, the causes of systemic inflammation, and the impact of certain...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. Summary: The "eCommerce Operations Manager, Perfect Snacks" is responsible for successful delivery of our eCommerce business from an Operations perspective. This role works externally with eCommerce 3PL and technology partners, and internally with our Operations, Marketing and Finance teams. This role has oversight and responsibility for the fulfillment/order-to-cash process for all eCommerce lines of business and its development. You will help us build the structure enabling eCommerce growth. Essential Duties: • Daily Work: Monitor KPIs for trends daily (Inventory & out of stock risks, number of orders and system status), with high sense of urgency for resolving issues. Troubleshoot system errors that prevent automatic order fulfillment, including escalation to development resources where needed. Manage day-to-day...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Matter. The Global Mobility Lead, North America, is a seasoned and strategic leader responsible for implementing and optimizing Mondelēz International's Global Mobility program within the North American region. This role combines a global framework with regional market best practices and legal requirements to effectively support the organization's mobile talent strategy. Leading the North American Global Mobility team, you will partner closely with corporate and functional HR, business leaders, and external vendors to drive consistency, fairness, and internal equity through standardized processes and procedures. This position requires a "builder" and "roll up your sleeves" approach, encompassing all facets of global mobility, including tax, payroll, equity, immigration, relocation, and various international move types (permanent,...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. The role of Manager of Production Planning and Inventory is responsible for delivering production plans for co-manufacturers and co-packers, maintaining adequate inventory levels, mitigating obsolescence, and conducting root cause analyses as needed. Role Responsibilities Production Planning Oversee day to day operations of production planning Create and maintain planning tools Create 12 month rolling forecasts for all co-manufacturers and co-packers Issue purchase orders to execute production Work with procurement team to ensure materials are available to execute production plans Work with fulfillment team to ensure product is available to support orders Work with demand planning team to refine volumes needed for production plans Root Cause systemic issues with production...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It With Pride. The Sales Intelligence Manager role is a critical ‘vertical’ within the newly created Sales Activation and Enablement function. You will lead and manage the US Sales Intelligence Agenda as the go-to for all in-house analytics, BI and reporting capabilities. In collaboration with Insights & Analytics and Mondelez IT, you will function as the Business Product owner to build and prioritize the reporting capabilities needed to elevate the command of the business for SS&P and Sales teams. Your primary focus is to create reporting capabilities that enhance and build our command of the business for the SS&P and Sales functions. You will play a lead role in standardizing and upgrading new and existing reporting and developing a centralized Sales HUB to drive usage and adoption across the organization. You will...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours. You provide software and applications expertise, and be responsible for implementation of the solutions. How you will contribute You will oversee the planning and execution of software and applications. To do so, you will manage an internal team and partner with external suppliers and use your deep technical and market knowledge and thorough understanding of our business goals find and deploy the right software and application solutions for the future. You will support programs to implement regional and global software and application strategies, offer input to financial planning and controls for software and applications on a regional and global level, collaborate with management and follow-up on requisitions, purchase orders, invoices, and payments, explores opportunities to leverage scale and drive savings, and ensure...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. Summary: The Order To Cash Manager serves as a supervisor, subject matter expert, and teammate on all accounts receivable, credit management, and collections management responsibilities. The OTC Manager contributes to company success by driving compliant, accurate, timely and consistent processes contributing to timely and efficient cash collections for the company. Responsibilities include balancing day-to-day management of the OTC workflow, overseeing OTC staff, and continuous review and enhancement of process, functions, and capabilities to improve cash flow, minimize bad debt, and ensure excellent customer service. Essential Duties: Serve as the primary escalation resource for priority items in receivables Lead month-end close review and completion for receivables for all ledgers Reconcile revenue monthly and perform...

Job Description Are You Ready to Make It Happen at Mondelēz International? How you will contribute Our employees are key ingredients to our success, and you will foster a culture in which we deliver results through people. You will be a trusted partner to business leaders and build + execute an HR strategy that drives breakthrough performance. Role overview This strategic role is part of the North Supply Chain People Team within MDLZ’s North America region, partnering with the SVP of U.S. Customer Service & Logistics (CS&L), to lead the People agenda across organization, talent, capabilities, culture, and labor relations. The U.S. CS&L organization is comprised of 4 functions: Planning (Demand, Supply, IBP, S&OE); Logistics & Direct Store Delivery (including a frontline hourly population across multiple distribution sites); Order to Cash; and CS&L PMO & Governance. The remit of this role includes hourly frontline employees, including a...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It With Pride. Working as part of a diverse cross-functional team, you will be leading RDQ activities required to drive the belVita growth strategy. How you will contribute The candidate will be responsible for the Product Development in belVita North America . This role includes a mix of maintenance projects within the belVita por tfolio as well as supporting the team with the innovation pipeline . The candidate may own productivity, ingredient substitutions, quality improvement, consumer complaint reduction, and line extensions for the brand. The candidate will represent RDQ interacting with marketing, operations, and quality leads to develop, coordinate , and commercialize brand projects/programs. They will be a key intersect between R&D with...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It With Pride. Working as part of a diverse cross-functional team, you will be leading RDQ activities required to drive the RITZ growth strategy. How you will contribute The candidate will be responsible for the Product Development in RITZ North America . This role includes a mix of maintenance projects within the R ITZ as well as supporting the team with the innovation pipeline . The candidate may own productivity, ingredient substitutions, quality improvement, consumer complaint reduction, and line extensions for the brand. The candidate will represent R&D interacting with marketing, operations, and quality leads to develop, coordinate , and commercialize brand projects/programs. They will be a key intersect between R&D with the commercial team, the...

Job Description Join our Mission to Lead the Future of Snacking. Are you ready to make it happen at Mondelēz International? As a Territory Coverage Associate, you convert staffing gaps into reliable, high ‑ quality execution. You provide hands ‑ on support to Merchandisers and Order Writers, maintain operational consistency, uphold brand, execution standards, and ensure stores stays aligned with company expectations. Primary responsibilities include: Represent Mondelēz: in stores with professionalism, reliability, and a commitment to execution excellence as you support Merchandisers and Order Writers across the territory. Serve as a trusted field partner: delivering strong customer service to store teams while reinforcing Mondelēz’s standards and expectations. Execute daily coverage: completing store visits using Merchandising Excellence standards, Order Writing Excellence, including capturing...