154 client support associate jobs found

About this role About This Role The Aladdin Client Business is growing rapidly, with the volume of new client deals growing each year. We are at the next phase of our growth and are evolving into a business with multiple new product launches. Successful candidates will join in our efforts to help our clients onboard the world's leading end-to-end operating system to manage investment portfolios and transform their business. We are looking for a candidate to join us in an Associate or Vice President role within the Aladdin Client Transformation team with 3-5 years of relevant work experience. Your Team The Aladdin Client Transformation Implementation Operations practice is responsible for the installation and deployment of Aladdin, eFront and related products and services, globally. Aladdin and eFront implementations are high-profile initiatives that provide team members with significant client exposure and play an active role in redefinition of...

About this role Aladdin Wealth Tech' s mission is to transform wealth management through technology and differentiate BlackRock as a strategic partner for our clients. As technology fundamentally reshapes the global WM industry, we partner with wealth managers to enhance their value proposition to their end clients, create rigor and scale in their investment process and grow their businesses during a period of rapid transformation in the industry. The Client Delivery and Execution team is responsible for representing Aladdin's analytics and modeling capabilities to Aladdin Wealth clients, owning the technical implementation and servicing of wealth clients, and driving alignment between new client opportunities and innovation within Aladdin Wealth's product suite for major commercial strategic initiatives. Responsibilities Help lead the day-to-day client servicing and project management of client implementations and ongoing client engagements Help lead client...

About this role The Team: The Global Marketing & Digital Wealth organization at BlackRock is a forward-looking, globally connected team at the center of the firm's most high-impact priorities. We are architects of growth, working across functions and markets to unlock opportunities and accelerate outcomes for the business. In collaboration with both internal and external partners, we design the conditions for success-delivering next-generation campaigns, brand platforms, communications, training, and client experiences. Our work is powered by world-class centers of excellence spanning content strategy, research & analytics, and digital platforms & experiences. The Global Marketing & Digital Wealth COO Team within BlackRock is seeking an Associate, Measurement & Analytics to join the team. This Associate will be a key contributor to the advancement of data and analytics capabilities across Global Marketing, supporting the optimization, measurement and...

About this role BlackRock Overview: BlackRock is a global leader in investment management, risk management and advisory services for institutional and retail clients. As of December 31, 2024, BlackRock's AUM was $10+ trillion. BlackRock helps clients around the world meet their goals and overcome challenges with a range of products that include separate accounts, mutual funds, iShares® (exchange-traded funds), and other pooled investment vehicles across public and private markets. BlackRock also offers risk management, advisory and enterprise investment system services to a broad base of institutional investors through BlackRock Solutions®. As of year-end 2024, the firm had approximately 20,000 employees in more than 30 countries and a major presence in global markets, including North and South America, Europe, Asia, Australia and the Middle East and Africa. For additional information, please visit the Company's website at www.blackrock.com | Twitter: @blackrock_news | Blog:...

About this role Job Description - Client Success Manager Aladdin is BlackRock's central technology platform that connects the key functions of investment management into one integrated system. From portfolio management and trading to compliance, operations, and risk oversight, Aladdin brings together people, processes, and data to create a seamless investment process. By providing a common platform and consistent information, Aladdin helps organisations make informed decisions, manage risk effectively, and trade efficiently - ultimately driving better outcomes for investors and institutions worldwide. We bring a breadth of experience across regions, strategies, and asset classes. 30 Years of experience delivering solutions 1,100 Aladdin clients 5,500 skilled engineers, financial modelers, and data experts supporting Aladdin The Aladdin Client Experience team is the global client services organisation supporting Aladdin users around the world . With a...

About this role The Team: The Global Marketing & Digital Wealth organization at BlackRock is a forward-looking, globally connected team at the center of the firm's most high-impact priorities. We are architects of growth, working across functions and markets to unlock opportunities and accelerate outcomes for the business. In collaboration with both internal and external partners, we design the conditions for success-delivering next-generation campaigns, brand platforms, communications, training, and client experiences. Our work is powered by world-class centers of excellence spanning content strategy, research & analytics, and digital platforms & experiences. The Senior Associate of SMA Marketing will support our SMA solutions business with a focus on developing compliant, high-impact marketing content for US market offerings. This role will partner closely with Marketing, Strategic Accounts, Global Product Solutions (GPS), and Legal & Compliance to ensure...

About this role BlackRock is an industry leader in ETFs, with approximately $4.0 trillion in assets under management in ETFs in the U.S., and we remain committed to advancing product innovation at a high-quality that delivers differentiated access, strategic solutions, and meaningful client outcomes. Exchange-traded funds (ETFs) represent one of the fastest growing segments in investment management. They create opportunities to attract new investors, increase engagement with current clients, and support new portfolio applications and financial strategies. About the team BlackRock's U.S. Product Innovation Team leads the investigation, creation, and advancement of new ETF products and the continuous improvement of our existing suite. This includes identifying and evaluating emerging market trends and client needs, conducting competitive and quantitative analysis, and working across internal and external stakeholders to translate insight into scalable product solutions. The...

About this role BlackRock is one of the world's preeminent asset management firms and a premier provider of global investment management, risk management and advisory services to institutional, intermediary, and individual investors around the world. BlackRock's mission is to create a better financial future for our clients. We have a responsibility to be the voice of the investor, and we represent each client fairly and equally. Constant communication with a diverse team of partners strengthens us and delivers better results for our clients. Continuous innovation helps us bring the best of BlackRock to our clients. BlackRock offers a range of solutions - from rigorous fundamental and quantitative active management approaches aimed at maximizing outperformance to highly efficient indexing strategies designed to gain broad exposure to the world's capital markets. Our clients can access our investment solutions through a variety of product structures, including individual and...

About this role BlackRock's business is investing on behalf of our clients, from large institutions to parents and grandparents, doctors and teachers who entrust their savings to us. We are committed to our clients-period. Our promise is to offer them the clearest thinking about what to do with their money and the products and services they need to secure a better financial future. That's why investors of all kinds have made us the world's largest asset manager, entrusting us with trillions of dollars, and it's why companies, institutions and global governments come to us for help meeting their biggest financial challenges. BlackRock runs on Aladdin. It has always been at the core of BlackRock. Aladdin® is an operating system for investment managers that seek to connect the information, people, and technology needed to manage money in real time. Our investment software combines risk analytics with portfolio management, trading, compliance, and operations tools on a single...

About this role BlackRock is one of the world's preeminent asset management firms and a premier provider of global investment management, risk management and advisory services to institutional, intermediary, and individual investors around the world. BlackRock's mission is to create a better financial future for our clients. We have a responsibility to be the voice of the investor, and we represent each client fairly and equally. Constant communication with a diverse team of partners strengthens us and delivers better results for our clients. Continuous innovation helps us bring the best of BlackRock to our clients. BlackRock offers a range of solutions - from rigorous fundamental and quantitative active management approaches aimed at maximizing outperformance to highly efficient indexing strategies designed to gain broad exposure to the world's capital markets. Our clients can access our investment solutions through a variety of product structures, including individual and...

About this role Overview: Global Infrastructure Partners (GIP), a standalone division of BlackRock, is a leading infrastructure investor that specializes in investing in, owning and operating some of the largest and most complex assets across the energy, transport, digital infrastructure and water and waste management sectors. In October 2024, BlackRock completed the acquisition of GIP, positioning GIP to continue to capitalize on the long-term structural trends driving infrastructure growth. GIP's proprietary origination networks and deep relationships across key sectors help identify premier assets and build successful joint-ventures with best-in-class strategic corporate partners and other leading investment firms. GIP leverages in-depth analysis and comprehensive operational expertise in proprietary origination, seeking to produce consistent and attractive returns across equity, and debt investment strategies. GIP & BlackRock manage a combined $189B, creating the...

About this role Aladdin Wealth Tech's mission is to transform the wealth management industry through technology and differentiate BlackRock as a strategic partner for our clients. As technology fundamentally reshapes the global wealth management industry, we partner with wealth managers to enhance their value proposition to their end clients, create rigor and scale in their investment process and grow their businesses during a period of rapid transformation in the industry. The Customer Success role is part of the Relationship Management team of Aladdin Wealth Tech within the Aladdin Business . It is responsible for maximizing the value of the Aladdin product through engagement and education , as well as working closely with clients to be their trusted consultant, problem solver, and business partner. This is a client-facing role and you will be expected to build deep and highly effective partnerships with clients to understand and solve problems. We are seeking someone...

About this role About BlackRock: Are you interested in building innovative technology that crafts the financial markets? Do you like working at the speed of a startup, and solving some of the world's most exciting challenges? Do you want to work with, and learn from, hands-on leaders in technology and finance? At BlackRock, we are looking for Product Managers who like to innovate and solve sophisticated problems. We recognize that strength comes from diversity, and will embrace your outstanding skills, curiosity, and passion while giving you the opportunity to grow technically and as an individual. We invest and protect over $11 trillion (USD) of assets and have an extraordinary responsibility to our clients all over the world. Our technology empowers millions of investors to save for retirement, pay for college, buy a home, and improve their financial well-being. Being a technologist at BlackRock means you get the best of both worlds: working for one of the most...

About this role Overview BlackRock's Index Equity Business manages $7.25 trillion in global index equity assets across US Equities, Developed Markets, Emerging Markets, Commodities and REITs. BlackRock is the leading provider of ETFs in the world. With a global footprint, strong client orientation and an innovative product range. iShares operates over 1,200 ETFs, the broadest range of ETF investment options in the industry, offering exposure to virtually the entire investable universe. Differing product lines provide efficient exposure across equities, fixed income, real estate, and commodities, as well as strategies such as smart beta and sustainable investing. The Index Equity Business is also responsible for approximately $3.24 trillion in Index Equity products in Institutional Index Business that are non-iShares vehicles (pooled funds, separately managed accounts, and mutual funds) resulting in the ability to offer investors the industry's broadest array of investment...

About this role About BlackRock: Are you interested in building innovative technology that crafts the financial markets? Do you like working at the speed of a startup, and solving some of the world's most exciting challenges? Do you want to work with, and learn from, hands-on leaders in technology and finance? At BlackRock, we are looking for Product Managers who like to innovate and solve sophisticated problems. We recognize that strength comes from diversity, and will embrace your outstanding skills, curiosity, and passion while giving you the opportunity to grow technically and as an individual. We invest and protect over $11 trillion (USD) of assets and have an extraordinary responsibility to our clients all over the world. Our technology empowers millions of investors to save for retirement, pay for college, buy a home, and improve their financial well-being. Being a technologist at BlackRock means you get the best of both worlds: working for one of the most...

About this role Aladdin Client Transformations Associate - Front Office What we do: BlackRock's business is investing on behalf of our clients, from large institutions to parents and grandparents, doctors and teachers who entrust their savings to us. We are committed to our clients-period. Our promise is to offer them the clearest thinking about what to do with their money and the products and services they need to secure a better financial future. That's why investors of all kinds have made us the world's largest asset manager, entrusting us with trillions of dollars, and it's why companies, institutions and global governments come to us for help meeting their biggest financial challenges. BlackRock runs on Aladdin. It has always been at the core of BlackRock. Aladdin® is an operating system for investment managers that seek to connect the information, people, and technology needed to manage money in real time. Our investment software combines risk analytics with...

About this role Technical Relationship Manager, Aladdin - Associate Aladdin® is an operating system for investment managers that seeks to connect the information, people, and technology needed to manage money in real time. The Aladdin platform combines risk analytics with portfolio management, trading, compliance, and operations tools on a single platform to power informed decision-making, effective risk management, efficient trading, and operational scale. Aladdin is used by a community of over 200 institutional clients around the world, including BlackRock. There are over 50,000 end users of Aladdin globally. The team is comprised of 800+ professionals responsible for implementing and supporting our Aladdin clients, sales and marketing, and ensuring the Aladdin Community maximizes Aladdin products through engagement and education. We are seeking an Aladdin Technical Relationship Manager to work closely with Aladdin clients to be their trusted consultant, problem solver, and...

About this role The Team: The Global Marketing & Digital Wealth organization at BlackRock is a forward-looking, globally connected team at the center of the firm's most high-impact priorities. We are architects of growth, working across functions and markets to unlock opportunities and accelerate outcomes for the business. In collaboration with both internal and external partners, we design the conditions for success-delivering next-generation campaigns, brand platforms, communications, training, and client experiences. Our work is powered by world-class centers of excellence spanning content strategy, research & analytics, and digital platforms & experiences. The U.S. Retirement Marketing team is part of the Americas Marketing organization and is responsible for driving commercial impact for the defined contribution (DC) business while elevating the firm's retirement brand through bold storytelling and strategic marketing initiatives across digital and...