25 technical support analyst jobs found

About this role Director - Global Head of Data & Analytics, BlackRock Investment Stewardship The BlackRock Investment Stewardship team (BIS) operates across three regions - the Americas (New York and San Francisco); Europe, Middle East and Africa (London); and Asia-Pacific (Tokyo, Hong Kong, Singapore and Sydney) - and undertakes engagement with and proxy voting at portfolio companies on behalf of index clients globally. This is an exciting opportunity to join a team of high performing specialists globally. Team Overview The BIS team's activities are guided by BIS' role as a fiduciary on behalf of our clients. In this role, the Director will lead the Data & Analytics team within BIS supporting the delivery of processes and tools on behalf of the global BIS team. The role is based in New York, and reports to the Global Head of Platform, BIS. Role The Director will lead the BIS Data & Analytics team. The successful candidate will be responsible for...

About this role BlackRock's Risk & Quantitative Analysis (RQA) group provides independent oversight of BlackRock's fiduciary and enterprise risks. RQA's mission is to advance the firm's risk management practices and to deliver independent risk expertise and constructive challenge to drive better business and investment outcomes. RQA's risk managers play a meaningful role in BlackRock's investment process, using quantitative analysis and a multi-disciplinary skillset to tackle real-world problems and provide tangible solutions in the investment management process. RQA is committed to investing in our people to increase both individual enablement and a strong collaborative environment. As a global group located all around the world, our goal is to create a culture of inclusion which encourages teamwork, innovation, diversity and the development our future leaders. We actively engage in discussions on career growth and work with team members to understand how personal passions...

About this role BlackRock's Global Product Solutions (GPS) group partners across the firm to lead the iShares business and drive the commercial priorities spanning all of BlackRock's investment capabilities. This encompasses innovating new products, curating the product platform, commercializing products at scale, and developing actionable market and portfolio insights. The Head of AI and Data Transformation will be responsible for leading strategy and oversight of GPS's AI and data efforts. In this role, you will work as a horizontal leader, driving outcomes with partners across functions and the firm to optimally deploy BlackRock's AI and data resources to enhance BlackRock's entire product platform. Responsibilities: iShares has a long history as an innovation leader in the asset management industry, redefining how investors access markets through scale, technology, and product design; this role will build on that legacy by championing the adoption of AI‑enabled tools...

About this role Job Description Director - Analytics Production Readiness & Assurance (APRA) Analytics Production Delivery | Aladdin Data Role Brief Analytics Production Delivery within Aladdin Data is responsible for delivering analytics through production processes that are standard-based, explainable, and resilient to change. Analytics Production Readiness & Assurance (APRA) ensures that analytics, configurations, and production transitions meet defined production standards, and that deviations and tradeoffs are surfaced explicitly and handled through consistent decision processes. As a Director , you will define, establish , and lead the APRA function as a durable operating capability. You will partner with Analytics Stewards, Product teams, upstream modelers, and production delivery leaders to drive consistent adoption of production standards, readiness criteria, and posture transparency. You will bring strong technical depth in...

About this role Join a diverse and collaborative team of technologists in the Portfolio Analytics Group (PAG), responsible for the research and development of applied solutions across BlackRock. PAG sits within the Aladdin Financial Engineering (AFE) division, which develops analytics and models used by portfolio and risk management professionals both within BlackRock and across the Aladdin client community. Given the breadth of business objectives, AFE solutions span a wide range of asset classes, including equities, fixed income, commodities, derivatives, and private markets. The PAG Equities team is seeking high-performing individuals at the Associate or Vice President level in New York. Successful candidates will design, build, and deploy advanced analytical solutions for portfolio managers, complementing the Aladdin platform. These solutions span portfolio construction, equity research, and AI-driven workflows, with the goal of enhancing investment outcomes. The role...

About this role BlackRock's Investment & Portfolio Solutions (IPS) mission is to bring our clients investable market insights tied to product and portfolio solutions across the full range of public and private markets. We strive to drive commercial outcomes with actionable market views and portfolio insights to help build better portfolios. The portfolio consulting team is an investment team that specializes in building custom investment solutions using deep investment expertise, cutting-edge technology, and market insights. Consultants are client-facing technical professionals who work alongside distribution teams to lead engagements that diagnose client investment challenges and shape solutions. They partner closely with investment strategy, product, and portfolio management teams across the business to drive value in client relationships. The team covers institutional client segments such as asset managers, insurance companies, pensions, endowments, foundations, and family...

About this role Role and responsibilities The U.S. iShares Product Consulting team delivers investment solutions and in-depth product analysis to financial advisors, institutional investors, and direct investing platforms. Acting as technical experts across the iShares product suite, the team provides advanced ETF and portfolio analytics to drive education and deepen client understanding of ETF use cases, index construction, active management, product structure, and competitive positioning. The team also generates actionable product insights for clients, distribution partners, and internal stakeholders, working closely with sales and marketing to support BlackRock's clients. The team plays a critical role in both winning new ETF business and strengthening existing relationships. By combining investment expertise, product knowledge, and analytical capabilities, iShares Product Consultants serve as strategic partners to sales teams across the Americas. In doing so, they help...

About this role About Blackrock: Are you interested in building innovative technology that crafts the financial markets? Do you like working at the speed of a startup, and solving some of the world's most exciting challenges? Do you want to work with, and learn from, hands-on leaders in technology and finance? At BlackRock, we are looking for engineering leaders who like to innovate and solve sophisticated problems. We recognize that strength comes from diversity and will embrace your outstanding skills, curiosity, and passion while giving you the opportunity to grow technically and as an individual. We invest and protect over $11 trillion (USD) of assets and have an extraordinary responsibility to our clients all over the world. Our technology empowers millions of investors to save for retirement, pay for college, buy a home, and improve their financial well-being. Being a technologist at BlackRock means you get the best of both worlds: working for one of the most...

About this role BlackRock is one of the world's preeminent asset management firms and a premier provider of global investment management, risk management and advisory services to institutional, intermediary, and individual investors around the world. BlackRock's mission is to create a better financial future for our clients. We have a responsibility to be the voice of the investor, and we represent each client fairly and equally. Constant communication with a diverse team of partners strengthens us and delivers better results for our clients. Continuous innovation helps us bring the best of BlackRock to our clients. BlackRock offers a range of solutions - from rigorous fundamental and quantitative active management approaches aimed at maximizing outperformance to highly efficient indexing strategies designed to gain broad exposure to the world's capital markets. Our clients can access our investment solutions through a variety of product structures, including individual and...

About this role This role will be a key member of the BlackRock Multi-Asset Strategies & Solutions - Model Portfolio Solutions Strategist team. The team works alongside Portfolio Managers and focuses on commercializing model portfolios for Financial Advisors and their clients. The widespread adoption of Model Portfolios is one of the most significant evolutions in the Wealth Management industry over the last decade! As the industry drives towards greater simplicity, clarity, cost efficiency, and goals-based financial planning, the Model Portfolio Solutions Business (MPS) is uniquely positioned to support advisors and accelerate the adoption of model portfolios. Through the MPS franchise, advisors can tap into BlackRock's industry leading model portfolio investment framework to access a range of solutions to meet their clients unique needs and investment objectives. This role is an opportunity to join a high growth, multi-billion-dollar business and a dynamic team in a...

About this role About BlackRock: BlackRock is the world's leading asset management firm and Aladdin is the central nervous system for investment professionals to see their whole portfolio, understand risk exposure, and act with precision. It is a $1BN+ technology business that has significant growth aspirations over the next five years. Being a part of BlackRock means being a part of a community of smart, results-oriented people who are pursuing some of the world's most sophisticated financial challenges. And our founder-led culture has maintained its results-oriented feel - we work hard, we work as a team, and we work with purpose. Being a member of Aladdin Product means working with the best in the industry to build innovative products that shape financial markets. Sitting at the intersection of business and technology, the Aladdin Product Management team works closely with developers, researchers, and other stakeholders to innovate, conceptualize, design and pilot new...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It With Pride. Summary: The Senior Manager of Quality Assurance oversees the execution and coordination of all quality systems for raw material receiving, in plant operations, and overall supply-chain. This role is directly responsible for managing the Quality Assurance and Sanitation teams. The individual will constantly assess and respond to issues of product quality with the primary purpose of assuring consistent and compliant delivery of product meeting Company standard. The position is responsible for driving continuous quality improvement initiatives across the organization. A strong balance between technical expertise and business acumen is required, including the ability to teach and coach staff. What can you expect on the job? - QUALITY & FOOD SAFETY: Demonstrates knowledge of the implementation of food safety principles...

About this role BlackRock is one of the world's preeminent asset management firms and is a premier provider of global investment management, risk management and advisory services to institutional, intermediary, and individual investors around the world. BlackRock's mission is to create a better financial future for our clients. We have a responsibility to be the voice of the investor, and we represent each client fairly and equally. Constant communication with a diverse team of partners strengthens us and delivers better results for our clients. Continuous innovation helps us bring the best of BlackRock to our clients. BlackRock offers a range of solutions - from rigorous fundamental and quantitative active management approaches aimed at maximizing outperformance to highly efficient indexing strategies designed to gain broad exposure to the world's capital markets. Our clients can access our investment solutions through a variety of product structures, including individual and...

About this role Technical Relationship Manager, Aladdin - Associate Aladdin® is an operating system for investment managers that seeks to connect the information, people, and technology needed to manage money in real time. The Aladdin platform combines risk analytics with portfolio management, trading, compliance, and operations tools on a single platform to power informed decision-making, effective risk management, efficient trading, and operational scale. Aladdin is used by a community of over 200 institutional clients around the world, including BlackRock. There are over 50,000 end users of Aladdin globally. The team is comprised of 800+ professionals responsible for implementing and supporting our Aladdin clients, sales and marketing, and ensuring the Aladdin Community maximizes Aladdin products through engagement and education. We are seeking an Aladdin Technical Relationship Manager to work closely with Aladdin clients to be their trusted consultant, problem solver, and...

About this role About Blackrock: Are you interested in building innovative technology that shapes the financial markets? Do you like working at the speed of a startup, and tackling some of the world's most interesting challenges? Do you want to work with, and learn from, hands-on leaders in technology and finance? At BlackRock, we are looking for Software Engineers who like to innovate and solve sophisticated problems. We recognize that strength comes from diversity, and will embrace your outstanding skills, curiosity, and passion while giving you the opportunity to grow technically and as an individual. We invest and protect over $11 trillion (USD) in assets and have an extraordinary responsibility to our clients all over the world. Our technology empowers millions of investors to save for retirement, pay for college, buy a home and improve their financial well-being. Being a technologist at BlackRock means you get the best of both worlds: working for one of the most...

About this role Job Description We are looking for a visionary, technically deep, and engineering-led ServiceNow Platform Owner to lead BlackRock's enterprise ServiceNow capabilities. This is a senior leadership role at the intersection of platform engineering, AI-enabled automation , and enterprise service management - sitting at the heart of how BlackRock delivers operational resilience, service excellence, and technology transformation at scale. As Director and Platform Owner, you will bring expert-level technical fluency in ServiceNow and a hands-on engineering mindset to define how the platform is architected, evolved, and scaled. You will lead a large, globally distributed internal team - setting the technical bar, embedding AI-first thinking into every layer of the platform, and ensuring delivery is grounded in engineering rigour , scalable design, and measurable business outcomes. Business Overview The Service Platform & Observability...

About this role Aladdin is BlackRock's central technology platform that connects the key functions of investment management into one integrated system. From portfolio management and trading to compliance, operations, and risk oversight, Aladdin brings together people, processes, and data to create a seamless investment process. By providing a common platform and consistent information, Aladdin helps organizations make informed decisions, manage risk effectively, and trade efficiently - ultimately driving better outcomes for investors and institutions worldwide. We bring a breadth of experience across regions, strategies, and asset classes. 30 Years of experience delivering solutions 1,100 Aladdin clients 5,500 skilled engineers, financial modelers, and data experts supporting Aladdin The Aladdin Client Experience team is the global client services organization supporting Aladdin users around the world . With a collaborative team of over 400 members , we......

About this role The Team The Digital team drives firmwide strategy and execution, amplifying Aladdin's priority messages at scale. The team partners with business and commercial marketers to modernize our approach, drive greater efficiency, deliver more effective outcomes, and create competitive advantages. We are proud of our ability to unify organic and paid search, leveraging AI-powered discovery to maximize visibility and commercial impact across every digital touchpoint. Role and Impact The Vice President, Search owns Aladdin's global search growth strategy across SEO, GEO, Paid Search, and LLM‑driven discovery, with direct accountability for commercial impact. This role unifies organic and paid search into a single performance engine, leveraging large language models and AI‑powered search experiences to capture demand, influence consideration, and drive revenue. By integrating data, insights, and investment across traditional search and LLM surfaces, the VP ensures...

About this role Aladdin Wealth Tech' s mission is to transform wealth management through technology and differentiate BlackRock as a strategic partner for our clients. As technology fundamentally reshapes the global WM industry, we partner with wealth managers to enhance their value proposition to their end clients, create rigor and scale in their investment process and grow their businesses during a period of rapid transformation in the industry. The Client Delivery and Execution team is responsible for representing Aladdin's analytics and modeling capabilities to Aladdin Wealth clients, owning the technical implementation and servicing of wealth clients, and driving alignment between new client opportunities and innovation within Aladdin Wealth's product suite for major commercial strategic initiatives. Responsibilities Help lead the day-to-day client servicing and project management of client implementations and ongoing client engagements Help lead client...