121 operations analyst jobs found

JOB DESCRIPTION The Remarketing Analyst plays a crucial role in evaluating the performance of the division's lead, prospect and sales results as well as providing the team with the tools required to make an informed decision to fostering growth. This position focuses on in-depth reporting and analytics to inform decision-making as well as steer and optimize lead generation strategies. Starting salary is $60K; commensurate with experience. Main responsibilities include: Generate consistent daily, weekly, and monthly reporting to assist the Operations, Marketing, and Finance departments in making key decisions to boost sales and efficiencies. Automate and maintain reporting current and new structure Collaborate with Project Managers and relevant parties responsible for retail expansion to guarantee notable and accurate online presence for all new locations. Evaluate changes in leads and sales as well as implement new ideas or solutions to increase growth...

JOB DESCRIPTION A Day in Life: The Labor Management Associate Business Analyst is responsible for delivering consistent, proactive, and efficient labor planning support across all airport locations. This role enables operational excellence and cost optimization by maintaining robust labor planning tools, location support, and fostering collaboration through structured touchpoints. Step into a dynamic role where strategy meets execution! As a Labor Planning Associate Business Analyst, you’ll be the go to support for implementing industry leading resource planning practices across multiple airport regions. Your day will be filled with impactful work; hosting bi-weekly labor management meetings, analyzing performance metrics, and crafting schedules that optimize manpower and cost efficiency. You’ll maintain labor planning tools, deliver accurate forecasts, and collaborate closely with station leaders to ensure service standards and financial goals are met. From building shift...

JOB DESCRIPTION The Revenue Management Analytics Sr. Data Analyst is responsible for gathering, analyzing, and interpreting data to help improve revenue outcomes, gain a competitive edge over rivals, and provide actionable insights to the Analyst, Manager, and Senior Director teams. They will report to and work closely with their director to automate non-differentiated functions to improve the efficiency of the Revenue Management team and generate exception reporting to identify opportunities. The starting salary for this role is $80K; commensurate with experience. What You’ll Do: Combine data science with day-to-day execution, helping to solve key problems in the process as well as providing solutions for current methods that lack critical data; work with analysts to identify the greatest areas of opportunity Explore data, formulate questions, and deliver insights back to business executives to be prioritized for further testing and exploration Recommend, craft,...

JOB DESCRIPTION We are seeking a dynamic and operationally strong leader managing our Service Recovery function for North America Customer Care. As the Manager of Service Recovery, you will ensure that when customers experience challenges, we respond promptly, fairly, and with empathy, restoring confidence and strengthening the Hertz, Dollar, and Thrifty brands. Reporting to the Director of Operations, North America Customer Care, you will lead efforts to deliver exceptional recovery experiences that drive customer loyalty and retention You will be the critical link between our Customer Experience strategy and frontline recovery execution. Your mission: elevate recovery quality, consistency, and empathy across all customer touchpoints-whether in person, via chat, phone, or email. Beyond resolving issues, you’ll collaborate with internal stakeholders to identify root causes and implement systemic improvements that reduce the need for recovery altogether. The starting salary for...

JOB DESCRIPTION Job Description The Sr. Analyst - Corporate FP&A plays a critical role in executing analytical and coordination workstreams for Hertz’s Corporate FP&A consolidations team. This team is in the center of the action at Hertz, leading monthly reporting, monthly forecasting and annual budgeting cycles. In addition, the consolidations team produces key deliverables including the CFO’s close and forecast packages, the CEO’s monthly performance package, the CFO’s quarterly board presentations, and the annual budget board presentation. The Sr. Analyst will conduct variance analysis, prepare monthly results packages, coordinate and consolidate forecasts, collect risks and opportunities, develop reporting templates, drive system enhancements, and prepare ad hoc analysis. The position requires a sharp analytical mind, attention to detail, resourcefulness, process-orientation, and a strong work ethic. In return, this role provides accelerated exposure to Hertz and...

JOB DESCRIPTION A Day in the Life: Hertz is looking for a proactive, results-driven IT Service Delivery Manager to join our Field Network Team. This role is pivotal in ensuring seamless network operations and delivering exceptional customer service across all Hertz locations. You will partner with IT leadership, delivery teams, and external vendors to implement network solutions efficiently and maintain flawless day-to-day operations. What You'll Do: Manage end-to-end network support for field locations, including: Field Support & Operations Circuit connectivity Move/Add/Change coordination SLA tracking and issue resolution Lead and coordinate a team of analysts and managed service resources to deliver reliable, responsive support for all Field networking requirements. Manage network-related project delivery, ensuring timelines and budgets are met. Participate in annual budget planning. Conduct regular team standups to monitor progress and...

JOB DESCRIPTION A Day in the Life: The Senior DNS Engineer will be part of a Global team working on key Technology Infrastructure projects aligned with Global Business strategy, within agreed parameters of time. As part of the Global Network team, you will be the technical lead for DNS technologies, supporting the Hertz Data center, Cloud, Branch location, HQ and Public domains. You will be responsible for DNS architecture, design and operations, and DHCP and IPAM overall design. Aligned with Enterprise Architecture standards and working with the Principal Network Architect, you will be working with existing and new Network technologies which add value to the Global Business and Global Technology strategy. You will ensure that service levels are maintained and continually improved, and problems with day-to-day delivery of services are minimized. What you'll Do: Responsible for Operational support and maintenance of the Hertz DNS infrastructure including performing...

JOB DESCRIPTION The Senior Revenue Data Analyst (System Testing & Implementation) plays a vital role in validating and enhancing Hertz’s next-generation revenue management system - an innovation that will revolutionize our pricing capabilities. In this role, they leverage data to test functionality, ensure accuracy, and identify opportunities for improvement. They partner with IT, Product, Analytics, Business, and Vendor teams to confirm that every system component meets business requirements and operates without defects. Key responsibilities include performing user acceptance testing (UAT) of interfaces, validating data integrity, and managing issues from identification to resolution. The analyst also works closely with developers to ensure the system performs seamlessly and delivers measurable improvements in revenue growth and operational efficiency. Success in this role requires both technical depth and business acumen. The analyst will build a strong understanding of...