545 client service manager jobs found

About this role Client Experience Management (CEM): Client Experience Management (CEM) at BlackRock is responsible for delivering an exceptional, end‑to‑end client experience. The team acts as the central point of contact between the local client business and global functional teams across the firm, aligning client service needs with BlackRock's capabilities. CEM supports clients throughout their full lifecycle, ensuring the service model evolves with client expectations, regulatory requirements, and industry trends. In addition, CEM provides internal consultancy on service matters and plays a key role in managing operational risk and complexity. Client Service Officers (CSOs) build deep, trusted relationships with clients and serve as their dedicated servicing partner. Working with complex institutional clients, CSOs bring a strong understanding of BlackRock's platform, operating model, and service capabilities to deliver a consistently high‑quality client experience....

Job Description Are You Ready to Make It Happen at Mondelēz International? How you will contribute Our employees are key ingredients to our success, and you will foster a culture in which we deliver results through people. You will be a trusted partner to business leaders and build + execute an HR strategy that drives breakthrough performance. Role overview This strategic role is part of the North Supply Chain People Team within MDLZ’s North America region, partnering with the SVP of U.S. Customer Service & Logistics (CS&L), to lead the People agenda across organization, talent, capabilities, culture, and labor relations. The U.S. CS&L organization is comprised of 4 functions: Planning (Demand, Supply, IBP, S&OE); Logistics & Direct Store Delivery (including a frontline hourly population across multiple distribution sites); Order to Cash; and CS&L PMO & Governance. The remit of this role includes hourly frontline employees, including a...

About this role Team Description The APAC COO team is dedicated to ensuring that both regional and country platforms operate commercially, smoothly, and efficiently. As partners with the Head of Asia Pacific and senior business leaders, we unlock opportunities to accelerate growth, drive innovation, and lead change. The team conducts detailed resourcing and financial analysis. We translate findings into actionable insights and proactively mitigate risks. We maintain a strong operational focus and advance our talent and culture agenda. We are growing our presence in India to strengthen partnerships with regional partners, coordinate programs, ensure compliance with local and regional regulations, and deliver technology-enabled optimization. The Data and Platform Associate is responsible for supporting APAC Client Business platforms (such as MS Dynamics and Seismic) and delivering data insights across the APAC region. The role plays a key role in driving platform adoption,...

About this role Reconciliation Associate The Investment Accounting Reconciliation Team is a dedicated group of professionals who ensure that all BlackRock cash & position data are accurate for critical processes including investment management, analytics, compliance, and regulatory. Cash & Position types include, but are not limited to, equities, fixed income, OTC derivative positions (swaps, swaptions, FXs, and synthetics) and collateral. We provide information services and solutions in supporting this business. The roles and responsibilities will include actively handling risk and exposure for BlackRock by ensuring the investment book of record is reconciled with the custodian, manager, client and/or prime record holders daily. The role requires an understanding of the mechanics of the reconciliation process, exception management, troubleshooting issues, driving innovative enhancements, data analysis, maintaining documentation, assisting management in leading...

About this role BlackRock is the world's leading asset management firm and Aladdin is the central nervous system for investment professionals to see their whole portfolio, understand risk exposure, and act with precision. It is a $1BN+ technology business that has significant growth aspirations over the next five years. Being a part of BlackRock means being a part of a community of smart, results-oriented people who are pursuing some of the world's most sophisticated financial challenges. And our founder-led culture has maintained its results-oriented feel - we work hard, we work as a team, and we work with purpose. Being a member of Aladdin Product means working with the best in the industry to build innovative products that shape financial markets. Sitting at the intersection of business and technology, the Aladdin Product Management team works closely with developers, researchers, and other stakeholders to innovate, conceptualize, design and pilot new capabilities across the...

About this role Are you an Investment Accounting professional searching for an exciting, significant, multi-faceted opportunity with the world's largest asset manager? If you pride yourself on building positive relationships, developing process solutions and bringing strategic visions to fruition, then look no further! BlackRock is pursuing an Associate to become a part of the team. We recognize that strength comes from diversity, and will accept rare skills, eagerness, and passion while supporting the freedom to grow authoritatively and as an individual. We know you want to feel valued every single day and be recognized for your contribution. At BlackRock, we strive to equip our employees and actively engage your involvement in our success. Our technology and services empower millions of investors to save for retirement, pay for college, buy a home and improve their financial well-being. Join the team and experience what it feels like to be part of an organization that makes a...

About this role Aladdin Client Business, Preqin - Director, Midwest Region Lead BlackRock Overview: BlackRock is one of the world's leading asset management firms, providing global investment management, risk management, and advisory services to institutions and individuals. We offer a broad range of solutions - from rigorous fundamental and quantitative active strategies aimed at delivering outperformance, to highly efficient indexing approaches designed to provide diversified exposure to global markets. Our clients access these solutions through multiple structures, including separate accounts, mutual funds, pooled investment vehicles, and our industry-leading iShares® ETFs. At BlackRock, our mission is simple: to help clients build a better financial future. We are a diverse team of innovators and problem-solvers, united by a passion for continuous improvement and delivering exceptional experiences for colleagues and clients alike. Business Unit Overview:...

About this role BlackRock is one of the world's preeminent asset management firms and a premier provider of global investment management, risk management and advisory services to institutional, intermediary, and individual investors around the world. BlackRock's mission is to create a better financial future for our clients. We have a responsibility to be the voice of the investor, and we represent each client fairly and equally. Constant communication with a diverse team of partners strengthens us and delivers better results for our clients. Continuous innovation helps us bring the best of BlackRock to our clients. BlackRock offers a range of solutions - from rigorous fundamental and quantitative active management approaches aimed at maximizing outperformance to highly efficient indexing strategies designed to gain broad exposure to the world's capital markets. Our clients can access our investment solutions through a variety of product structures, including individual and...

About this role SpiderRock Advisors ("SRA"), a wholly owned subsidiary of BlackRock within US Wealth Advisory, is seeking an energetic and talented Portfolio Manager / Derivatives Trader. The role supports the design and implementation of customized option overlay strategies in SMAs for institutional and wealth clients, combining day-to-day trading implementation with a meaningful client-facing partnership component. Scope of role (time allocation) ~2/3: portfolio management + derivatives trading implementation (trade generation/reviews, rebalances/rolls, risk/performance monitoring, workflow execution, meeting internal and client SLAs). ~1/3: client-facing partnership-supporting Option Strategists and field teams with education, mandate design discussions, portfolio reviews, and client updates. No travel expectation for this role. Key responsibilities Accurately and efficiently implement model trades and highly customized option overlay portfolios; participate in...

About this role About this role Are you an experienced lawyer searching for an exciting and challenging opportunity with the world's largest asset manager? We are seeking a lawyer to join BlackRock's Legal team, primarily focusing on digital asset products and distribution in the Europe, Middle East and Africa (EMEA) region. An understanding of digital ledger technologies and/or how cryptoassets operate would be very helpful. The role will have a particular focus on innovative structuring and legal oversight of tokenised investment products (including exchange traded products, money market funds and private assets) and their distribution across EMEA. The lawyer will work in a team of over 30 lawyers in the Products and Solutions EMEA Legal team which comprises lawyers qualified in multiple countries. The team forms part of the broader EMEA Legal & Compliance department. The lawyer will be expected to work with a high degree of proactivity and accountability. Recognising...

About this role Business overview BlackRock's Financial Institutions Group (FIG) develops and fosters connectivity and drives business outcomes with insurance companies by leveraging insurance expertise, a global platform, and BlackRock's leading capabilities in asset management, markets advisory, and risk technology. BlackRock is the largest and leading 3rd party manager of insurance assets in the world, and the insurance practice is a strategic focus at BlackRock. The FIG team oversees relationships with over 400 insurance companies globally, covering over $600 billion of invested assets across public and private fixed income, equity and multi-asset investment strategies. The FIG team's specialization and focus on insurance promotes a solutions-oriented approach to meeting the unique needs of insurance companies and the insurance industry broadly. We pride ourselves on being creative and solutions-oriented in delivering BlackRock's platform to a sophisticated client base,...

About this role As an independent, fiduciary asset manager, BlackRock is committed to acting at all times in the best long-term interests of our clients . BlackRock Investment Stewardship serves as a link between our clients and the companies they invest in. We take a long-term approach to stewardship, focused on engaging with company boards and executive leadership to understand the drivers of risk and financial value creation in companies' business models. The work of BlackRock's BIS team is an investment function. The team operates in nine offices across three regions - the Americas (New York , San Francisco , Wilmington, and Washington DC ); Europe, Middle East and Africa (London); and Asia-Pacific (Tokyo, Hong Kong , Singapore and Sydney) - and undertakes engagement with and proxy voting at portfolio companies on behalf of clients globally. For clients who authorize us to vote on their behalf, we use voting to formally communicate our support for or concerns about...

About this role Technical Project Manager Team Overview BlackRock SMA Solutions helps clients customize portfolios for unique tax, values-alignment, or investment exposures across direct indexing, fixed income, active equity, and multi-asset. We deliver world-class service to all of our clients, from wealth advisors to family offices to endowments and foundations. About the Opportunity With over $230B in client assets across direct index and active investment strategies, SMA Solutions is a rapidly growing business within USWA (~10% org growth rate). Our personalized portfolios utilize individual securities, BlackRock Mutual Funds, and iShares ETFs to customize, diversify, and tailor investment solutions to high net worth/ultra-high net worth, mass affluent, and institutional clients. We're looking for a Technical Pro ject Manager to support the delivery of cross- functional, product and platform focused initiatives critical to the growth and operational...

About this role About BlackRock Elevate your career by joining the world's largest asset manager! Would you thrive in an environment that fosters positive relationships and recognizes outstanding performance? We value and recognize your contributions daily. At BlackRock, we strive to empower our employees and effectively engage your involvement in our success. As a leading Asset Manager, we have an outstanding responsibility: our technology and services empower millions of investors to save for retirement, pay for college, buy a home and improve their financial well-being. BlackRock is the #1 Exchange Traded Fund (ETF) provider globally. With more than two decades of ETF innovation and expertise behind us, we serve investors of all sorts, all around the world. We offer clients a comprehensive range of products that provide transparent and cost-efficient access to a full range of asset classes and global markets. Role Description and Responsibilities ETF Platform...

About this role About BlackRock Alternatives BlackRock's global alternatives business includes the firm's investment capabilities across Real Estate, Infrastructure, Hedge Funds. BlackRock Alternatives currently manages over $420 billion in total assets and client commitments with a team of over 1,500 professionals. This unified global operating platform combines expertise, resources, and capabilities across asset classes with investment teams located in London, Dublin, New York, San Francisco, Seattle, Princeton, Hong Kong, Boston, and Santa Monica, among other locations. About the Alternative Client Platform ("ACP") ACP's objective is to enhance the client experience through a centralized service platform that supports investor reporting, investor inquiries, and fundraising activities across our rapidly growing alternatives business. Located in Atlanta, Budapest, New York, Seattle, Edinburgh, and Mumbai, ACP coordinates with internal and external stakeholder teams across...

About this role What we do BlackRock's business is investing on behalf of our clients, from large institutions to parents and grandparents, doctors and teachers who entrust their savings to us. We are committed to our clients-period. Our promise is to offer them the clearest thinking about what to do with their money and the products and services they need to secure a better financial future. That's why investors of all kinds have made us the world's largest asset manager, entrusting us with trillions of dollars, and it's why companies, institutions and global governments come to us for help meeting their biggest financial challenges. BlackRock runs on Aladdin. It has always been at the core of BlackRock. Aladdin® is an operating system for investment managers that seek to connect the information, people, and technology needed to manage money in real time. Our investment software combines risk analytics with portfolio management, trading, compliance, and operations tools...

About this role About BlackRock When BlackRock started in 1988, its founders envisioned a company that combined the best of financial services with innovative technology. They imagined a business that would provide financial services to clients as well as technology services to other financial firms. The result of their vision is Aladdin, our industry-leading, end-to-end investment management platform. With assets valued over USD $10 trillion managed on Aladdin by BlackRock alone, and over 150 other investment managers and asset owners using Aladdin, our technology empowers millions of investors to save for retirement, pay for college, buy a home and improve their financial wellbeing. About Aladdin Data and the Next Generation Security Master Platform Data drives Aladdin's differentiation, with the Aladdin Data (AD) organization managing BlackRock's data ecosystem. AD operates the Aladdin Enterprise Data Platform (EDP), which is the foundational framework that...

About this role Your team Elevate your career by joining the world's largest asset manager! Thrive in an environment that fosters positive relationships and recognizes outstanding performance! We know you want to feel valued every single day and be recognized for your contribution. At BlackRock, we strive to empower our employees and effectively engage your involvement in our success. With over USD $14 trillion in AUM, we have an outstanding responsibility: our technology and services empower millions of investors to save for retirement, pay for college, buy a home, and improve their financial well-being. BlackRock is one of the largest, most sophisticated global investment management firms and a leading provider of financial technology solutions to clients worldwide, including its class-leading Aladdin® investment management platform for institutional investors, and Aladdin Wealth and Advisor Center analytics platforms for financial advisors. Our Digital Enterprise Legal...

About this role Technical Product Manager - Core Platform (Identity and Auth) - Vice President Do you want to shape the future of financial technology? The Aladdin Platform team is responsible for engineering and operating the core service layer that runs Aladdin, the central nervous system powering the investment decisions of both BlackRock and its clients, and a $2bn technology business that has significant growth aspirations over the next five years. As the pace of growth of Aladdin accelerates, we are dedicated to the speed of product delivery, predictability in execution, and quality. The Platform team is responsible for a suite of foundational and modern products and services including IT Service Management, Observability, Orchestration, API Management, Cloud Infrastructure and CI/CD Pipelines. Our Product Management Office sits within Platform and supports our engineering community by delivering well-defined products with clear roadmaps and efficient and reliable...

About this role About this role: You can work with us at one of top FinTech companies. We sell our Aladdin platform to over 200 of the top global corporations, in total managing about quarter of all the world's money under management. BlackRock is global but close-knit team of individuals who share a common goal of providing the very best possible level of support to our business partners and customers. From the top of the firm down, we embrace the diversity of values, identities and ideas brought by our employees. We are serious about our people and offer Flexible Time Off, collaborative working spaces and several other benefits. An individual selected in this position will have the chance to define relationships with IT teams across the globe and will be exposed to many different applications and technologies used at BlackRock, resulting in an overarching view of how functional teams and technology work together to deliver services to end users. We are a team with wide and...