3 business analyst jobs found

Description The Client Services Associate (CSA) role is responsible for internal and external client support and research as tasked. It is the responsibility of the CSA to conduct business within given accounts in such a manner that maximizes Tooling U-SME's long-term corporate sales and profit potential. As appropriate, the CSA responsibilities include (but are not limited to): MAJOR FUNCTIONS: Support (Incoming support questions, cases and escalating to the appropriate Client Success Manager, as necessary, Tier II). Responding to login information requests. • Answering support questions through the phone loop calls, and basic sales loop calls by qualifying caller. Custom Assessments (creation and beta testing of Custom Tests, Registering testers for Assessment tests) Account Maintenance, custom bundle creation & assigning to accounts, reactivating and/or closing accounts, management of expired accounts based on terms of contract obligations. General...

Description Leads a portfolio of complex, high-impact federal technology projects that connect advanced manufacturing and data-driven systems with defense and federal applications. This role operates with a high level of independence and is accountable for program delivery across cost, schedule, performance, and compliance requirements. Navigates the operational and regulatory complexities of federal and defense programs while supporting business development and funding capture efforts. Serves as the primary program-level point of contact for federal agency stakeholders, ensuring clear communication, disciplined execution, and adherence to contractual obligations. Develops and executes program strategies aligned with SME's broader technology objectives. Leads cross-functional teams composed of SME staff and external partners to deliver measurable results and maintain strong federal customer relationships. MAJOR FUNCTIONS: Oversee a diverse portfolio of defense and...

Description Responsible for supporting and advancing SME's mission in alignment with the organization's strategic goals and objectives. The Project Manager oversees and engages SME MI-WPC programs - including the planning, development, and execution of initiatives such as events (in person and virtual), publications, media/digital programs, reports, and forums. The Project Manager manages multiple concurrent projects and coordinates with internal and external stakeholders, ensuring defined outcomes are delivered on time and in scope t This position requires a high level of independence and the ability to manage multiple projects that involve diverse internal and external stakeholders with accountability for deliverables, timelines and budgets. This role specifically requires managing and supporting SME's MI-WPC initiatives through development and execution of program strategies and providing operational and coordination support to ensure successful outcomes and alignment with...