6 other jobs found

About this role Service Desk Manager - Job Description About This Role BlackRock is a global leader in investment management, risk management, and advisory services for institutional and retail clients. With over $10 trillion in assets under management and approximately 20,000 employees across more than 30 countries, BlackRock helps clients meet their goals through a wide range of products and services including separate accounts, mutual funds, iShares exchange traded‑ funds, and other pooled investment vehicles. Position Overview The Service Desk Manager will lead the Global Service Desk through a vendor management relationship and report into the Americas Regional Manager. This role is accountable for delivering a high-quality, always-on client support experience. You will manage a team that provides first contact support, incident resolution and seamless handoffs to Remote Resolve support, on-site Level 2 support and Level 3 Engineering groups. The manager will own...

About this role Team Overview BlackRock SMA Solutions helps clients customize portfolios for unique tax, values-alignment, or investment exposures across direct indexing, fixed income, active equity, and multi-asset. We deliver world-class service to all of our clients, from wealth advisors to family offices to endowments and foundations. About the Role BlackRock's SMA Solutions business is establishing a new team dedicated to the support of customized portfolio offerings to Citi Wealth. We are seeking a highly motivated and detail-oriented Analyst/Associate to join our SMA Solutions team. The successful candidate will support daily, monthly, quarterly, and annual billing and performance processes across our Business, ensuring accuracy and efficiency in all tasks. This role requires strong analytical skills, excellent communication abilities, and a commitment to operational excellence. You will play a crucial role in enhancing our performance billing operations and...

About this role BlackRock is one of the world's preeminent asset management firms and a premier provider of global investment management, risk management and advisory services to institutional, intermediary, and individual investors around the world. BlackRock offers a range of solutions - from meticulous fundamental and quantitative active management approaches aimed at maximizing outperformance to highly efficient indexing strategies designed to gain broad exposure to the world's capital markets. Our clients can access our investment solutions through a variety of product structures, including individual and institutional separate accounts, mutual funds and other pooled investment vehicles, and the industry-leading iShares® ETFs. Elevate your career by joining the world's largest asset manager! Thrive in an environment that cultivates positive relationships and recognizes outstanding performance! We know you want to feel valued every single day and be recognized for your...

About this role About BlackRock Since 2000, BlackRock has delivered Investment Accounting and Middle Office services, supporting a diverse client base with approximately $2.7 trillion in assets across 250,000 positions. Our team processes over 300,000 trades and reconciles more than 1 million transactions annually across 1,700 portfolios. To enhance scalability, mitigate risk, and deliver exceptional client experiences, we established Outsourced Platform Services (OPS). At the heart of our outsourced services are the functional teams that support our clients' portfolios, assets & transactions daily. Team Overview BlackRock's Outsourced Platform Services (OPS) provides global middle- and back-office support for BlackRock Solutions' outsourcing business, encompassing trade support, transaction servicing, collateral management, data governance, payments, corporate actions, reconciliations, alternative operations, and investment accounting-delivering operational...

About this role Team Overview BlackRock SMA Solutions helps clients customize portfolios for unique tax, values-alignment, or investment exposures across direct indexing, fixed income, active equity, and multi-asset. We deliver world-class service to all of our clients, from wealth advisors to family offices to endowments and foundations About this Role: The role will focus on engineering technical solutions to enhance the trading and implementation functions of active portfolio management. The successful candidate will contribute to software development efforts aimed at implementing systematic solutions for trading a high volume of retail and institutional portfolios. This individual will possess strong analytical and quantitative skills, a passion for investing and the markets, and a demonstrated ability to collaborate with a wide range of partner teams and stakeholders. Outstanding attention to detail, excellent interpersonal skills, and a passion for critically...

About this role BlackRock's purpose is to help more and more people experience financial well-being. As a fiduciary to investors and a leading provider of financial technology, our clients turn to us for the solutions they need when planning for their most important goals . This position supports operational functions of the BlackRock Multi-Asset Strategies & Solutions (MASS) Models team. The team is responsible for acquiring, harmonizing, and managing MASS Model third party client data for reporting purposes. The metrics produced by the team provides transparency at the client level and measures the success of the business. About Client Experience Our mission within the Client Experience (CX) organization is to make it easier for clients to do business with BlackRock, making service so simple it becomes a source of alpha. We are organized across 3 key pillars: 1. Client Experience Delivery, client-facing teams orchestrating all aspects of service delivery, and...