514 client service manager jobs found

About this role Client Experience Management (CEM): Client Experience Management (CEM) at BlackRock is responsible for delivering an exceptional, end‑to‑end client experience. The team acts as the central point of contact between the local client business and global functional teams across the firm, aligning client service needs with BlackRock's capabilities. CEM supports clients throughout their full lifecycle, ensuring the service model evolves with client expectations, regulatory requirements, and industry trends. In addition, CEM provides internal consultancy on service matters and plays a key role in managing operational risk and complexity. Client Service Officers (CSOs) build deep, trusted relationships with clients and serve as their dedicated servicing partner. Working with complex institutional clients, CSOs bring a strong understanding of BlackRock's platform, operating model, and service capabilities to deliver a consistently high‑quality client experience....

About this role Client Experience Management (CEM): The Client Experience Management (CEM) team is passionate on ensuring BlackRock delivers outstanding client experience! This is an exciting opportunity to join the Client Service team in Budapest, focused on our UK Institutional Client book, servicing UK Pension Schemes. Over time, this team will be expanded to cover all client channels. You will be joining a globally distributed team of Experience Managers who are already delivering service excellence to our clients at an enterprise level. CEM sits between the Client Business and the functional teams within the Business Operations Platform, acting as a client's central contact point for all day-to-day servicing, queries, and issues. CEM works with the Client Business to ensure that the service needs of our clients are understood and aligned with the operational teams across BlackRock and then supports clients on an ongoing basis from an account management perspective post...

About this role About BlackRock: Elevate your career by joining the world's largest asset manager! Would you thrive in an environment that fosters positive relationships and recognises outstanding performance? We value and recognise your contributions daily. At BlackRock, we strive to empower our employees and effectively engage your involvement in our success. BlackRock is one of the world's preeminent asset management firms and a premier provider of global investment management, risk management and advisory services to institutional, intermediary, and individual investors around the world. With over $13 trillion in assets, we have an outstanding responsibility: our technology and services empower millions of investors to save for retirement, pay for college, buy a home and improve their financial well-being. BlackRock is the #1 Exchange Traded Fund (ETF) provider globally with over $5 trillion in assets under management. With more than two decades of ETF innovation...

About this role The Vice President, Solutions Engineering Lead is a senior technical and client‑facing leadership role within the Aladdin Wealth Solutions Engineering team. The role requires a rare combination of deep technical credibility, strong client presence, and the ability to own complex opportunities end‑to‑end. Key Responsibilities Own and lead complex Tier‑1 sales opportunities end‑to‑end, from early discovery and structuring, RFP processes and in-depth due diligence, through to handover to implementation. Lead solution narratives that clearly articulate architecture, operating model design, trade‑offs, and implementation implications to both technical and non‑technical audiences. Drive deal momentum by proactively managing risks, dependencies, and cross‑functional alignment across Sales, Product, Engineering, and Implementation teams. Design, validate, and challenge complex solutions across Aladdin Wealth, including integration architectures, platform...

About this role BlackR ock ETF Servicing Team - Associate, Boston or San Francisco About BlackRock Elevate your career by joining the world's largest asset manager! Would you thrive in an environment that fosters positive relationships and recognizes outstanding performance? We value and recognize your contributions daily. At BlackRock, we strive to empower our employees and effectively engage your involvement in our success. As a leading Asset Manager, we have an outstanding responsibility: our technology and services empower millions of investors to save for retirement, pay for college, buy a home and improve their financial well-being. BlackRock is the #1 Exchange Traded Fund (ETF) provider globally. With more than two decades of ETF innovation and expertise behind us, we serve investors of all sorts, all around the world. We offer clients a comprehensive range of products that provide transparent and cost-efficient access to a full range of asset classes and...

About this role Are you an Investment Accounting professional searching for a rewarding, significant, multi-faceted opportunity with the world's largest asset manager? If you pride yourself on building positive relationships, developing process solutions and bringing strategic visions to fruition, then look no further! BlackRock is pursuing an Analyst to become a part of the team. We recognize that strength comes from diversity, and will accept rare skills, eagerness, and passion while supporting the freedom to grow authoritatively and as an individual. We know you want to feel valued every single day and be recognized for your contribution. At BlackRock, we strive to equip our employees and actively engage your involvement in our success. Our technology and services empower millions of investors to save for retirement, pay for college, buy a home and improve their financial well-being. Join the team and experience what it feels like to be part of an organization that makes a...

About this role Company Description HPS Investment Partners, a part of BlackRock, is a leading global, credit-focused alternative investment manager that seeks to provide creative capital solutions and generate attractive risk-adjusted returns for our clients. We manage various strategies across the capital structure, including privately negotiated senior debt; privately negotiated junior capital solutions in debt, preferred and equity formats; liquid credit including syndicated leveraged loans, collateralized loan obligations and high yield bonds; asset-based finance and real estate. The scale and breadth of our platform offers the flexibility to invest in companies large and small, through standard or customized solutions. At our core, we share a common thread of intellectual rigor and discipline that enables us to create value for our clients. HPS was established in 2007 as a unit of Highbridge Capital Management, LLC ("HCM"), a subsidiary of JPMorgan Asset Management...

About this role Within the Client Businesses Group, we pride ourselves on creating, communicating, and delivering investment solutions for clients worldwide. We have teams of professionals with expertise in the many functions that make this effort successful and sustainable, including relationship management, marketing, sales, client service, and product development and management. The Financial Institutions Group (FIG) is responsible for developing and maintaining relationships with sophisticated taxable institutional investors worldwide. The group is the industry's largest manager of insurance company assets, and our insurance practice is a strategic focus of the firm. Responsibilities: Coordinating day-to-day delivery of BlackRock's asset management and associated services, including: Accurate and timely client reporting Preparation for and participation in client market and portfolio reviews Design, ownership, and delivery of complex and/or ad hoc client requests...

About this role BlackRock, the world's leading investment manager and risk manager is committed to providing outstanding service to its clients. As the BlackRock business continues to grow and our client's investment strategies become more sophisticated, the need to support complex service requirements is crucial to maintaining BlackRock's position as an industry leader in providing superior client service. The Client Experience Management (CEM) team works with the BlackRock client businesses to ensure that the servicing needs of our clients are understood and aligned with the operational teams across BlackRock. The team is responsible for ensuring that BlackRock's operational service offering continues to evolve in line with industry and client trends with the goal of making it easier for our clients do business with BlackRock. In addition, you will be responsible for driving and delivering the daily client experience and servicing client needs through interaction with...

About this role BlackRock's purpose is to help more and more people experience financial well-being. As a fiduciary to investors and a leading provider of financial technology, our clients turn to us for the solutions they need when planning for their most important goals. As of January 202 6 , the firm managed approximately $ 14 trillion in assets on behalf of investors worldwide . In this role, you will support the Aladdin Provider network of partners, which consists of some of the largest global banking organizations in the world. As a relationship manager business, you will leverage a deep understanding of your client's business model as well as your Aladdin expertise to optimize the post-trade ecosystem. Primary responsibilities include: Act as a trusted advisor to our Aladdin Provider clients, helping them navigate the Aladdin community and identify ways to improve their operating models across Custody, Fund Accounting, and the Middle Office Champion for...

About this role Associate, Relationship Manager (Fund Managers ) | GP Engagement Manager | (Associate) Role Description Private Data Services team is seeking an engagement manager with a financial background to work closely with General Partners (GPs) in the service provision to our clients. The GP Engagement Manager will be responsible for building and managing relationships with GPs to enable stronger service delivery to clients globally. In developing these partnerships, the GPEM will also ensure broad awareness of our products within the industry. Private Data Services team provides world-class expertise in the collection and validation of investment data for investors in alternative assets. PDS streamlines the exchange of data between limited and general partners, allowing investors the continuous access to accurate and standardized data. Private Data Service is a part of Aladdin Business. The Aladdin Business is comprised of 1,200+ professionals responsible for...

About this role About this role The Aladdin Client Engagement (ACE) group manages the strategic technology partnerships with BlackRock Solutions clients globally. ACE serves as the senior, trusted interface between clients and the Aladdin business, with accountability for value delivery, platform adoption, and long term commercial outcomes. This role represents a senior, client facing leadership position covering Tier1 Middle East institutions , including large asset owners and institutional investors. The successful candidate will operate at a senior level, shaping strategic dialogue, influencing operating models, and ensuring Aladdin, eFront and WPS are embedded as mission critical platforms across clients' Public and Private Markets investment lifecycles. Role Scope & Accountability As part of one of BlackRock's fastest growing businesses, you will combine deep investment lifecycle expertise with strong commercial judgment and executive presence. You will...

About this role About BlackRock BlackRock's business is investing on behalf of our clients, from large institutions to parents and grandparents, doctors and teachers who entrust their savings to us. We are committed to our clients Our promise is to offer them the clearest thinking about what to do with their money and the products and services they need to secure a better financial future. That's why investors of all kinds have made us the world's largest asset manager, entrusting us with trillions of dollars, and its why companies, institutions and global governments come to us for help meeting their biggest financial challenges. About this role: BlackRock is seeking an experienced Operations professionals at the Associate level. This diverse and challenging role has responsibility for ownership of the fund administration oversight of BlackRock's Taiwan domiciled and serviced business, reporting to the Vice President of Fund Admin based in Hong Kong. Primary...

About this role Aladdin & eFront, Private & Public Markets Value Delivery, Associate / Vice President Location: Abu Dhabi Job Type: Full Time About this role The Aladdin Client Engagement (ACE) group manages the strategic technology partnerships with BlackRock Solutions clients globally. ACE serves as the senior, trusted interface between clients and the Aladdin business, with accountability for value delivery, platform adoption, and long-term commercial outcomes. This role is a hands on Associate / Vice President position, supporting Tier 1 Middle East institutions, with a primary focus on Private Markets operating models and post trade, accounting, and data workflows across Aladdin and eFront. The successful candidate will operate across clients, shaping strategic narrative, influencing operating models, and ensuring Aladdin and eFront best practices are embedded across clients' Public and Private Markets workflows. Role Scope & Accountability As part...

About this role Associate - ETF Servicing Basket Management Team - Dublin About BlackRock Elevate your career by joining the world's largest asset manager! Would you thrive in an environment that fosters positive relationships and recognizes outstanding performance? We value and recognize your contributions daily. At BlackRock, we strive to empower our employees and effectively engage your involvement in our success. With over $12 trillion in assets, we have an outstanding responsibility: our technology and services empower millions of investors to save for retirement, pay for college, buy a home and improve their financial well-being. BlackRock is the #1 Exchange Traded Fund (ETF) provider globally with over $3 trillion in assets under management. With more than two decades of ETF innovation and expertise behind us, we serve investors of all sorts, all around the world. We offer clients a comprehensive range of products that provide transparent and cost-efficient access...

About this role BlackRock is a leading global asset management firm. It provides investment, risk management, and advisory services to institutional, intermediary, and individual investors worldwide. The company offers solutions ranging from fundamental and quantitative active management to indexing strategies for broad market exposure. Clients can access these solutions through individual and institutional accounts, mutual funds, and iShares® ETFs. The Portal Service Team is a new sub-team within the Client Order Management function. The team is the first contact for BlackRock and Third Party Clients using our online tools to submit trades. They guide clients through onboarding and provide live service support. The team works closely with internal BlackRock groups and external parties. They ensure timely setup so clients can start trading. Using Aladdin technology, they deliver excellent client service via email and phone, handling ad-hoc requests. The Associate will...

About this role The BlackRock Global Markets - APAC ETF Markets team is responsible for growing and protecting the trading of the iShares product suite. We are passionate about leading all aspects of primary and secondary market ETF trading! We seek to identify and mitigate trading frictions that could impact the market quality of our products. In addition, we work alongside ETF market participants, such as liquidity providers, exchanges and regulators to strengthen and advance the ETF trading ecosystem. Your Role and Impact As a member of the ETF Capital Markets team in APAC, you will be responsible for overseeing a wide array of functions that encompass both the primary and secondary market activities, as well as spearheading the transformation of the ETF ecosystem and driving industry standards across the region. Primary Market Oversight and Risk Management You will manage the daily order taking and implement robust risk management practices for ETF Primary Markets...

About this role About this role: You can work with us at one of top FinTech companies. We sell our Aladdin platform to over 200 of the top global corporations, in total managing about quarter of all the world's money under management. BlackRock is global but close-knit team of individuals who share a common goal of providing the very best possible level of support to our business partners and customers. From the top of the firm down, we embrace the diversity of values, identities and ideas brought by our employees. We are serious about our people and offer Flexible Time Off, collaborative working spaces and several other benefits. An individual selected in this position will have the chance to define relationships with IT teams across the globe and will be exposed to many different applications and technologies used at BlackRock, resulting in an overarching view of how functional teams and technology work together to deliver services to end users. We are a team with...

About this role Business overview BlackRock's Financial Institutions Group (FIG) develops and fosters connectivity and drives business outcomes with insurance companies by leveraging insurance expertise, a global platform, and BlackRock's leading capabilities in asset management, markets advisory, and risk technology. BlackRock is the largest and leading 3rd party manager of insurance assets in the world, and the insurance practice is a strategic focus at BlackRock. The FIG team oversees relationships with over 400 insurance companies globally, covering over $600 billion of invested assets across public and private fixed income, equity and multi-asset investment strategies. The FIG team's specialization and focus on insurance promotes a solutions-oriented approach to meeting the unique needs of insurance companies and the insurance industry broadly. We pride ourselves on being creative and solutions-oriented in delivering BlackRock's platform to a sophisticated client base,...

About this role Team Overview BlackRock SMA Solutions helps clients customize portfolios for unique tax, values-alignment, or investment exposures across direct indexing, fixed income, active equity, and multi-asset. We deliver world-class service to all of our clients, from wealth advisors to family offices to endowments and foundations. About this Role BlackRock's SMA Solutions business is seeking a Separately Managed Account (SMA) Portfolio Manager to work within the dynamic and fast-paced environment of our Core PM SMA Team in the Princeton office. As a Portfolio Manager, you will build relationships internally with teammates, Trading Desks, Operations, and the Sales organization as well as externally with clients and Financial Advisors by helping to leverage an evolving operating model at the center of an established and rapidly growing business. On a day-to-day basis, you will actively deliver a broad set of separately managed account investment solutions across...