2 applications systems analyst sr jobs found in Richmond

Capital One Senior Manager - Learning & Knowledge Measurement & Technology Project Manager (Hybrid) The Card Shared Services Learning & Knowledge team is responsible for ensuring associates have the knowledge and skills needed to deliver Capital One's card servicing imperatives. In order to transform the learning and knowledge experience, maximize our impact, and enable data-driven, tech-centric learning in the flow of work we are seeking a Learning & Knowledge Measurement & Technology Senior Manager. The Senior Manager is a strategic leader responsible for redefining how we quantify the impact of learning and knowledge. In this high-impact role, you will be responsible for the end-to-end measurement strategy-connecting learning interventions and knowledge consumption directly to business outcomes like NPS, Resolution Rate, and Handle Time. Additionally, you will own the learning technology roadmap, identifying and implementing the next generation of...

Capital One Senior Director, Product Management, Card Technology Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team This Senior Director-level role is chartered to both lead the well-managed strategy and delivery for a major business unit and transform well-managed practices to a world-class, tech and AI-enabled center of operational excellence that enables best-in-class performance, transparency and operational confidence that unlocks innovation and speed to market for the business. This includes direct operating accountability for critical...