4 customer service jobs found in Gurugram

About this role About Client Experience Our mission within the Client Experience (CX) organization is to make it easier for clients to do business with BlackRock, making service so simple it becomes a source of alpha. We are organized across 4 key pillars: 1. Client Experience Delivery, client-facing teams orchestrating all aspects of service delivery, and onboarding teams bringing new business onto our platform, 2.Wealth, differentiated capability for both Whole Portfolio and Wealth clients & products, respectively, 3.Client Experience Operations, core client operations teams driving reporting, billing, and onboarding due diligence across the globe, and 4.Client Experience Transformation, accelerating progress towards our CX mission via research and competitive insights, analytics, marketing, business and change management Team Overview The Dynamics Solution Center team sits within the Transformation pillar & supports a mission to create best-in-class...

About this role About the Team At BlackRock, data isn't just a function - it's a strategic advantage. The Data Solutions and Reporting team sits at the heart of that advantage, supporting the global HR community and stakeholders across the firm with insights that span the entire employee lifecycle. We're not standing still - we're rapidly evolving from a Workday-centric reporting team into a modern, AI-integrated HR data platform, and we're looking for the right person to help us get there. The Opportunity This isn't your typical reporting role. We're looking for an Associate who is equal parts data engineer, Workday expert, and curious technologist who gets excited about connecting systems, automating the mundane, and building solutions that actually move the needle for HR and business leaders. You'll partner with colleagues across HR, work closely with senior stakeholders, and have a real seat at the table in shaping how data and analytics are delivered at one of the...

About this role Business Unit Overview: BlackRock Finance and Strategy consists of Finance professionals in disciplines such as Corporate Accounting, Financial Planning, Accounting Policy, Tax, Business Management, Treasury, and Corporate Strategy. The Finance Platform Strategies (FPS) group is responsible for long-term management of the Finance operating platform which includes both third-party as well as proprietary solutions, and technology initiatives which span all of the above disciplines. Role Description: The FPS group drives the strategic vision for and implementation of initiatives to enhance our platform capabilities and delivers day-to-day oversight and management of the platform. The team collaborates closely with partners across the Finance organization and BlackRock's Aladdin Engineering team. We are seeking a skilled and detail-oriented Snowflake Developer. The ideal candidate will be responsible for designing, implementing, and maintaining data solutions...

About this role The HR Technology Platform team designs & delivers innovative solutions that enable the firm's ambitious talent agenda, create an exemplary employee experience and yield insights at scale. This is a team of motivated technology professionals passionate for supporting the execution of critical human capital processes through best-in-class applications including ServiceNow and Workday. Position Purpose & Responsibilities: As a BlackRock ServiceNow Developer, you will have the following responsibilities: Design, develop and maintain ServiceNow HR Service Delivery (HRSD) Develop and modify ServiceNow catalogs, HR Services, workflows, forms, lists, business rules, UI components etc. Provide configuration and customization including, but not limited to: user interface, workflow administration, reports, data imports, integration, custom scripting and third-party software integrations by applying best practices Manage security roles, assignment...