86 customer service jobs found in Chicago

Guild Mortgage Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary The Customer Service Representative plays an important role in the organization by performing a number of activities directly related to the company’s Customer Service functions. The role is primarily responsible, under direct to moderate supervision, for providing friendly, knowledgeable and efficient service to customers and staff within agreed upon Service Levels and in compliance with guidelines established by investors, company, state and federal regulations. The shift schedule for this position is M-F: 8:30am PST - 5pm PST Bilingual in Spanish is preferred. Compensation This role is a...

Capital One Senior Manager, Product Management - Customer Services & Strategy (US Card) Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team The Customer Services & Strategy team of US Card focuses on products that enhance the customer experience through data-driven, technology-led initiatives across fraud, recoveries, collections, and digital servicing, aiming to build trust and personalized, empathetic service. Senior Managers at Capital One are the first level of People Leadership, and vital to leading our teams and overall product...

Capital One Senior Associate, Product Management - Customer Services & Strategy (US Card) Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team The Customer Services & Strategy team in US Card focuses on products that enhance the customer experience through data-driven, technology-led initiatives across fraud, recoveries, collections, and digital servicing, aiming to build trust and personalized, empathetic service. Senior Associate Product Managers at Capital One help drive the strategy, development, and launch of innovative products by...

Apex Systems, Inc. Job#: 3025499 Job Description: Mechanical Engineer Remote Preference is for the consultant to work out of St. Louis, MO; Detroit, MI; or Atlanta, GA for site visits. The consultant will provide Mechanical Engineering services, including supporting the Sr. Staff Mechanical Engineer working on the hyperscale program within the client's Global Infrastructure team. The scope includes: A) Design of new hyperscale data center buildings B) Supporting operations staff with engineering solutions C) Streamlining construction issue resolution, as detailed below With your technical expertise, you ensure compliance with codes and standards, develop infrastructure improvements, and serve as a subject matter expert in your specialty (e.g., cooling, electrical). Responsibilities Design: Review and assist with technical development of mechanical systems (airside and waterside) for hyperscale data centers, including campus...

SS&C As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Network Operations Center (NOC) Engineer Locations : Chicago, IL | Hybrid Get To Know Us: SS&C Eze provides premier global investment technology to support the front, middle and back-office designed to optimize operational and investment alpha throughout the entire investment process. Our employees are at the heart of our success. At SS&C Eze, we foster career growth at all levels within the company and encourage employees to take ownership of their careers. As a result, many of our leaders have risen to their current roles, as we vigorously advocate upward and lateral...

Guild Mortgage Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm, we are dedicated to serving the homeowner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary The Construction Servicing Manager manages the administration and servicing of One-Time Close Construction “OTC” Loans from post-closing through final draw and conversion to permanent financing. This role ensures smooth coordination between borrowers, builders, loan officers, and third-party builder software platforms. This role also identifies potential risks in the portfolio to OTC Management. ESSENTIAL FUNCTIONS • Provide support and guidance to the Construction Servicing staff for daily operations and mentoring for long term development. • Responsible for monitoring construction progress and...

Guild Mortgage Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm, we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary Monitors the pipeline and metrics for a region to ensure timely loan turnarounds and closures. Coach and review the work of Loan Processors to ensure compliance with Company, secondary market investor, and government agency standards. Update internal procedures and train processing staff on existing, new and changed federal and state regulations. Ensure overall quality and integrity of loan files while maintaining quality customer service. Essential Functions Works directly with sales leaders and operation leaders to build a strong partnership of support and care for our team members and customers...

Wabtec Company Description Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more! Job Description Who will you be working with? The Vice President, Field Services and Maintenance Management will be responsible for contract management and service operations for the Canadian National (CN) customer . How will you make a difference?  This role will lead all business operational aspects including developing &...

Guild Mortgage Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm, we are dedicated to serving the homeowner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary The Manager, IAM Engineering plays an important role in the organization by performing several activities related to the company’s Information Technology functions. The role is primarily responsible, under limited to intermittent supervision, for overseeing the suite of services that provision and authenticate identities used by employees, borrowers, and machines. Partner with IAM, Security, Governance and DevOps teams to reduce risk, limit manual efforts, and improve the consistency and scalability of IAM workloads. Manage a team of engineers in the identity access management space; ensure that their time...

FactSet Research Systems Inc. FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients' needs and exceeding their expectations. Your Impact: Client Solutions Associates are core to FactSet's value proposition and important to promoting product usage and adoption and reducing client cancellations. You will build deep client relationships by developing client-focused processes and solutions, promote high user adoption by implementing product-based workflows,...

Guild Mortgage Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm, we are dedicated to serving the homeowner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary The Branch Administrative Assistant III plays an important role in the organization by performing a number of tasks related to the branch’s administrative functions. The role is primarily responsible, under intermittent to low supervision, for performing full administrative duties in support of the branch office by providing customer service, conducting research, preparing reports, handling information requests, ordering supplies and performing clerical functions such as preparing correspondence, copying, filing, faxing, and scheduling meetings. Essential Functions Provide a high level of clerical...

Guild Mortgage Guild Mortgage Company , closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary Partner with IAM, Security, and DevOps teams to build and enhance automation and Infrastructure as Code for Identity Access Management needs. Work to reduce risk, limit manual efforts, and improve the consistency and scalability of IAM workloads. Ensure separation of duties between teams and how IAM automations are leveraged. Compensation This role is an exempt position with a targeted salary range of $94,000 - $136,000 annually. Compensation at Guild is influenced by a wide array of factors including but not limited to local and federal minimum wage requirements, education, level of experience,...

American Hospital Association The American Hospital Association (AHA) is a national organization that represents and serves all types of hospitals, health care networks, and their patients and communities. The AHA has two main offices, located in Washington, D.C., and Chicago. The AHA offers a flexible hybrid work schedule of three days in the office and two days working remotely. Essential Functions Provide technical configuration and maintenance support for Workday modules, security settings, and workflows, including requirements gathering, testing, deployment and documentation, to meet association and business unit needs and objectives. Provide first and second-line technical support for user issues and system-related problems, resolving glitches and maintaining smooth operations. Interface with vendors/consultants when necessary to resolve issues. Collaborate with internal stakeholders to manage testing activities for Workday releases, enhancements, integrations and...

Lincoln Property Company As an experienced Building Engineer within Corporate Advisory & Solutions, you will be responsible for maintaining, operating, and troubleshooting building systems, including HVAC, plumbing, and electrical systems, focusing on performing routine maintenance tasks, responding to tenant requests, and ensuring systems operate safely under the guidance of senior engineers. Essential Duties and Responsibilities: Perform scheduled maintenance, repairs, and inspections of building systems; address service requests, including hot/cold calls, plumbing issues, and lighting repairs. Troubleshoot minor equipment malfunctions and escalate issues as needed. Replace light fixtures, filters, and other components as required. Maintain accurate records of inspections and equipment performance. Interact with tenants, contractors, and property managers and work closely with senior engineers and technicians to support smooth building operations and resolve...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Matter. You work in Mondelēz International Digital Services, coordinating your duties to support impeccable service operations. In this role, you work with other employees to ensure that processes are adhered to and documented. How you will contribute When you receive a request that is pertinent to your area of responsibility, you will review and co-ordinates activities to respond to that request, communicating progress to clients and scheduling meetings as appropriate, and ensuring service quality is delivered. Good technical writing skills are necessary in this role because you will write documentation and follow up on down-stream processes. In addition, you will manage the filing and storage of documentation, ensuring that Mondelēz International complies with the appropriate data privacy and legal requirements. You will also initiate and...

Logitech Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way. Location: Logitech is proud to support a hybrid/remote work culture. To ensure stellar customer service and partner care, this is a full-time remote role. We are only able to consider candidates in the Chicago Metro Area or other locations within IL that have a reasonable commute to the Chicago Sales Office. Travel Requirements: This role requires travel for internal meetings, industry conferences (as required/needed), and on-site customer visits to strengthen partnerships. The Team and Role: Logitech is at the forefront of designing innovative solutions that elevate the employee and customer experience. Our CDW team operates within the broader Logitech for Business channel ecosystem supporting the CDW sellers to provide tailored solutions for their customers in Enterprise, Verticals, SMB, and...

Logitech Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way. Location: Logitech is proud to support a hybrid/remote work culture. To ensure stellar customer service and partner care, this is a full-time remote role. We are open to locations across the US. Travel Requirements: This role requires up to 50% travel for internal meetings, industry conferences (as required/needed), and on-site customer visits to strengthen partnerships. The Team and Role: Logitech is looking for a dynamic Sr. Federal Account Manager who will be responsible for driving strategic, high-value federal modernization and technology integration initiatives across US Federal agencies. You will focus on driving high-impact technology and modernization initiatives within major US Federal Government agencies to insure critical mission outcomes. Success is possible through the...

American Hospital Association The American Hospital Association (AHA) is a national organization that represents and serves all types of hospitals, health care networks, and their patients and communities. The AHA has two main offices, located in Washington, D.C., and Chicago. The AHA offers a flexible hybrid work schedule of three days in the office and two days working remotely. Essential Functions Customer support: Serve as the primary front-line support for customer service and attendee experience. Respond to members' and customers' inquiries related to education programs, certifications, membership, registration and access, CEC requests, password resets and other technical assistance. Create communication templates for e-mails, FAQs, etc. Provide learner support in the AHE Learning Center (LMS) and registration and certification platforms. Maintain education communication channel Program coordination/support: Coordinate program materials and equipment updates for...

Logitech Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way. Location: Logitech is proud to support a hybrid/remote work culture. To ensure stellar customer service and partner care, this is a full-time remote/hybrid role. We are only able to consider candidates in the Chicago Metro Area; New York City Metro Area; Dallas, TX; and San Jose, CA at this time. Travel Requirements: This role requires travel for internal meetings, industry conferences (as required/needed), and possible on-site customer visits to strengthen partnerships. The Team and Role: We are an evolving team made up of kind and inclusive leaders. We have a great culture and we would like you part of it. We are looking to expand our team with a dynamic Head of VAR/SI, Logitech for Business (L4B) North America who will lead a team of partner account managers and an external agency...

FactSet Research Systems Inc. FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients' needs and exceeding their expectations. FactSet creates flexible, open data and software solutions for over 170,000 investment professionals around the world, providing instant anytime, anywhere access to financial data and analytics that investors use to make key investment decisions. As a globally inclusive community unified by the FactSet spirit of going above and beyond for...