3 customer operations jobs found in Chicago

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. The Education and Training Coordinator serves as the operational backbone of the learning function within a bakery or food manufacturing facility. This role is purpose-built for individuals who have walked the production floor, understand the realities of shift-based operations, and are energized by developing people rather than simply processing paperwork. The ideal candidate brings firsthand manufacturing or food production experience, a strong instructional instinct, and the drive to build training capability across all levels of the organization. How you will contribute Training Delivery and Facilitation Design, coordinate, and personally track onboarding and new hire orientation programs specific to the operations Manage hands-on, floor-based training for production associates, equipment operators, line leads and...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. As the Sr. Manager, Warehousing and Logistics Operations Management, you will focus on ensuring the effective implementation of operational best practices, maintaining robust compliance standards, and continuously improving productivity and safety within our logistics, warehousing, and transportation functions. You will provide strategic oversight, hands-on support, and collaborate extensively with cross-functional partners to elevate operational performance across the organization. How you will contribute You will: Interim Logistics & Supply Chain Management (50%): Manage end-to-end logistics processes, including warehousing and transportation. Optimize logistics networks and processes for efficiency, cost-effectiveness, and on-time delivery. Oversee relationships with third-party logistics (3PL) providers, carriers,...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It With Pride . The role will provide technical leadership for Progressive Maintenance (PM) in a union environment, drive overall asset reliability strategy, and implement improvements needed to deliver operational excellence while increasing the technical skill level within the maintenance organization in a manner that will have a direct impact on safety, quality, efficiency, cost management, customer satisfaction, and innovation. The Maintenance & Asset Reliability Director will focus on leading and holding the maintenance organization accountable for the identification and resolution of abnormalities and ensuring the timely and correct completion of preventive maintenance to enable zero breakdowns and consequently improve reliability immediately. How you will contribute, you will: Lead and ensure the maintenance organization is accountable...