96 jobs found

Systems Administrator Full-time Regular Pensacola, FL, US 16 days agoRequisition ID : 1735 At Criterion Systems, we developed a different kind of business—a company whose real value is a reputation for excellence built upon the collective skills, talents, perspectives, and backgrounds of its people. We are seeking a Principal Systems Administrator to support a position in Sterling, VA. The chosen candidate will support a large mission critical development and sustainment program to design, build, deliver, and operate a network operations environment with new cyber capabilities to address emerging threats. Purpose Criterion is seeking System Administrators to support the design, development, and deployment of a new DevOps infrastructure and advanced cybersecurity capabilities. We are also looking for AWS/TAXII experience with DHS, although not required. By accepting a position with Criterion Systems, you will join a group of professionals with a collaborative mindset where we share ideas and foster professional development in order to accomplish our goals. In addition to our great culture we also offer competitive compensation and benefit packages, company-sponsored team building events, and advancement opportunities. To find out more about how Criterion can help you take your career to the next level please visit our website: www.criterion-sys.com.    Primary Accountabilities Collaborating within Agile Scrum teams as a key contributor responsible for the design and implementation of advanced cybersecurity capabilities, including the selection of hardware and software required to enable the cybersecurity capabilities. Deploying, managing and troubleshooting physical, virtual, and cloud-based Information Technology (IT) environments consisting of Windows/Unix/Linux servers, workstations, storage, Active Directory, DNS, user identity and access controls, host-based security software and network configurations, and installed applications. Assessing present and future capacity requirements, conducting trade studies, providing specific detailed information for hardware and software selection, developing Bill of Materials Conducting automated installation and testing Developing high quality technical documentation, including user guides, test plans, and contract deliverable items and supporting product line training. Supporting risk assessments and the implementation of risk mitigation countermeasures    Minimum Qualifications U.S. Citizenship Must have a Top Secret Clearance with a SSBI within the last 5 years, TS/SCI Preferred Bachelor’s degree in Systems Engineering, Software Engineering, Computer Science, or a related discipline or equivalent experience. Must have 8 years of professional experience or 6 years of experience with a Master’s degree for an G10. Practical experience with Linux operating systems, VMware, TCP/IP networking, encryption, host-based security, DNS, Directory Services, Storage, cloud-based environments (AWS, OpenStack). (Windows and UNIX is a bonus) Preferred Qualifications DoD 8570.1 IAT Level 2 certification or the ability to obtain certification within three months of employment.Systems Administration certifications preferred such as Microsoft Certified Solutions Expert (MCSE), Red Hat Certified Engineer (RHCE), and VMware Certified Associate or Professional (VCA or VCP). Kafja, Spark, RHEL and or ELK. Ability to develop automation scripts using one of more of the following shell and scripting languages: Bourne, C, Korn, Bash, Perl, Python, VBScript, and PowerShell. Experience or familiarity with Agile development methodology and Cybersecurity. Experience working in a DevOps environment or a Network/Security Operations Center Experience and/or familiarity with trouble-ticket or other tracking system. Experience with capacity planning, conducting trade studies, identifying detailed information for hardware and software selection, and developing Bill of Materials    CLICK ON LINK BELOW TO BE DIRECTED TO OUR WEBSITE FOR YOUR APPLICATION PROCESS: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=e1846a0b-3bc3-404a-810c-77b443ccb42f&ccId=19000101_000001&type=JS&lang=en_US Criterion Systems is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

Systems Engineer Full-time Regular Pensacola, FL, US 16 days agoRequisition ID : 1736 At Criterion Systems, we developed a different kind of business—a company whose real value is a reputation for excellence built upon the collective skills, talents, perspectives, and backgrounds of its people. We are seeking a Principal Cyber Engineer to support a position in Sterling, VA. The chosen candidate will support a large mission critical development and sustainment program to design, build, deliver, and operate a network operations environment with new cyber capabilities to address emerging threats. Purpose Criterion is supporting a U.S. Government customer on a large mission critical development and sustainment program to design, build, deliver, and operate a network operations environment with new cyber capabilities to address emerging threats. Criterion is seeking a Cyber Engineer to collaborate with the Customer’s SE&I team to assess architectures and requirements, to develop derived requirements and systems engineering artifacts, and to guide the Agile scrum teams in the development of advanced cybersecurity capabilities. By accepting a position with Criterion Systems, you will join a group of professionals with a collaborative mindset where we share ideas and foster professional development in order to accomplish our goals. In addition to our great culture we also offer competitive compensation and benefit packages, company-sponsored team building events, and advancement opportunities. To find out more about how Criterion can help you take your career to the next level please visit our website: www.criterion-sys.com.    Primary Accountabilities Assist in identifying, prioritizing, and coordinating the protection of critical cybersecurity infrastructure and key resources Perform advanced system design functions, including interpretive analyses, chart preparation and associated diagrams/enhancement plans Assess and analyze system security to identify and mitigate risks and vulnerabilities. Recommend countermeasures to mitigate risks and vulnerabilities. Testing of existing and new technologies Ensure applicable documentation is updated according to client standards. Routinely provide guidance to and assists in the training of less experienced staff. Review/analyze requested changes for equipment, technology and/or other factors/trends which are planned for deployment in the customer space    Minimum Qualifications Must have a Top Secret Clearance with SCI Eligibility (SSBI within the last 5 years) BS Cyber Engineering, Computer Science, Computer Engineering, Computer Information Systems, OR a related field. Two years of related work experience may be substituted for each year of degree level education. U.S. Citizenship required. Must have a 8 years of professional experience Must have experience related to Cyber Security Engineering Must have experince in Intelligence collection,analysis,and reporting process/procedures Experience establishing and maintaining good working relationships in alllevels of the organization, including customers, organizations, internal management, and support organizations Experience with standard security principles, policies, standards and industry best practices. Strong leadershipandcommunication skills, includingnegotiationsexperience Knowledge of U.S. GovernmentInformationAssurance policies, procedures,standards,guidelines,and objectives. DoD 8570.1 IAT Level III certification (CASP CE, CCNP Security, CISA, CISSP or Associate, GCED, GCIH) Preferred Qualifications Experience with three or more of the following: Security COTS integration Security Incident Event Management Insider Threat Monitoring Operating System Hardening Vulnerability Assessment testing Identification and Authentication schemes Public Key Infrastructure and Identity Management Cross Domain Solutions Computer Network Exploitation (CNE) Computer Network Operations (CNO) Malware Analysis Reverse Software Engineering Understanding of security technologies and concepts, experience in design and implementation of secure network solutions Experience and knowledge of networking (TCP/IP, topology, sockets and security), operating systems (Windows/UNIX/Linux), and web technologies (Internet security) Knowledge of Information Assurance and Information Operations technologies and development activities. Working knowledge of network protocols and common services such as DNS, FTP,email, Understanding of the processes and guidelines for Certifying & Accrediting (DCID, ICD, NIST 800-53, SANS 20) information systems based upon experience on a large-scale development program. Knowledge of software development and systems development lifecycle practices Understanding of windows and UNIX operating systems Practical experience hardening IT systems in compliance with STE/STIG guidelines Experience working with teams in an agile development environment   CLICK ON LINK BELOW TO BE DIRECTED TO OUR WEBSITE FOR YOUR APPLICATION PROCESS: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=e1846a0b-3bc3-404a-810c-77b443ccb42f&ccId=19000101_000001&type=JS&lang=en_US Criterion Systems is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

VoicePro Reservation Agent Job Locations US-FL-Orlando Job ID 2019-2868 Category Customer Experience Overview As a VoicePro Reservation Agent, you will answer incoming calls and provide descriptive information regarding rooms, accommodations, rates, amenities, special packages and guest services, on behalf of properties across The Americas including independent hotels, luxury resorts, and large global brands, all while delivering excellent customer experiences.   Our Reservations Center is an efficient, fast paced, and exciting environment in which you will receive reservation calls from all over the world. This position offers a competitive hourly base rate plus the opportunity to earn $500.00+ per month or more from performance based incentives. New hires are immediately eligible for medical benefits with no waiting period and there are many opportunities to learn and to grow your career with TravelClick!  If you are an outgoing and persuasive person, with experience in customer service or sales roles in hospitality, travel, retail, restaurants, and/or call centers, you will fit in wonderfully among our sales and service driven team.    VoicePro is a 24x7 call center; therefore, we are looking for someone with open availability.  Responsibilities Drive revenue through the selling and up selling of reservations, room types and additional items. Provide quality customer service on every call. Answer customer inquiries, providing professional assistance to potential and existing guests on every call. Provide detailed descriptions of destinations, resort accommodations and products. Provide accurate pricing on all products i.e. accommodations, airline and packages. Suggest products to enhance stay and enjoyment. Up sell products and accommodations whenever possible. Accurately input all data required to complete transactions. Operate multiple computer applications accurately and effectively. Meet and or exceed defined sales goals and targets. Basic Qualifications Basic Qualifications High School Diploma/ GED required 6+ months of experience in Customer Service  Ability to work nights and weekends Additional Characteristics  Bachelor's degree preferred Excellent listener and communicator Proven track record of efficient problem-solving Ability to successfully multitask in fast paced environment using multiple computer applications Proven strong sales, service and closing skills with the ability to overcome objection Background in the travel and trade industry is a plus Experience working is fast paced work environment Hospitality and Service Minded Sales and Service Driven Fluency in another language such as Spanish, Portuguese or French is a plus Click on link below to be directed to our website for your application process: https://careers-travelclick.icims.com/jobs/2868/voicepro-reservation-agent/job   EEO Statement “All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.”

 Digital Media Campaign Manager Job Locations US-FL-Orlando | US-IL-Schaumburg | US-NH-Portsmouth  Job ID     2018-2744 The Digital Media Campaign Manager (Digital MCM) is a client-facing role responsible for managing the overall health of their client portfolio by focusing on maximizing ROAS for the client and maximizing TravelClick profitability. In partnering with the Ad Operations team, they work with the client from creation of the Digital Media Plan through onboarding and launch, implementing strategy and optimizations throughout the life of the campaign. The Digital MCM will have excellent client communication skills and be responsible for guiding the client experience through various milestones. This individual must have a strong understanding of Paid Search, Paid Display, and Paid Social, relying on experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required.   The Digital Media Campaign Manager plays a crucial role in proactive campaign management and must have an in-depth understanding of the client’s property and marketplace to maximize returns for their client base.  They will be responsible for collaborating with internal groups as well as incorporating all TravelClick products (BI & Res) in the management strategy to holistically achieve the client’s goals. This individual must strive to provide the highest quality of work in the quickest, most cost-effective manner. Responsibilities Develop in-depth understanding of client needs and establish a cohesive, trusting relationship Research and develop strategy and digital media plans for clients; identify target audience; recommend budgets and ideal media channels Write and deliver digital media plans to Sales Conduct conference calls with client regarding digital campaign performance and recommended modifications for improved campaign performance Collaborate with internal partners to manage projects and pace through establishing rapport and deadlines; ensure all best practices are being implemented Manage client onboarding and renewal process Draft ad copy and present to client for approval Initiate campaign set-up and workflow for tracking tags  Manage creative development and client approval process  Establish deadlines for various components in order to achieve the completed projects by designated due date Ensure all new and renewal campaigns launch and quality SLAs are met Collaborate with Advertising Operations to develop optimization strategies and detail changes Provide analysis and commentary for client reports Reallocation of cross-channel budgets Pitch new products and increases in budget to existing clients Remain up-to-date on Client/Competition/Agency/Industry business through trade publications, newspapers and web sites, and assessing the potential impact of industry events/trends on the client's business Manage digital media campaigns for clients with a proactive, detailed, strategic and analytical approach  Own the development and continued upkeep of client strategy throughout the lifecycle of  digital media campaigns Other duties as assigned  Key Performance Indicators (KPI’s) to monitor success: Campaign ROAS Campaign profitability Campaign pacing Renewal Rate Upsell /Cross Sell; Maximizing the number of TC Products utilized by client for a holistic experience Basic Qualifications Basic Qualifications   High School Diploma/GED required 1 + years of relevant online media experience (implementing and managing Digital Media campaigns through either Paid Search, Paid Social, Paid Display, Programmatic or Email Marketing) 1+ years in a client facing role, with a demonstrated passion for innovation, strategy, thinking outside of the box and establishing positive customer relationships, every time Additional Characteristics Bachelor’s Degree Experience in Google Analytics and Google AdWords 1 + years of relevant online media experience (implementing and managing Digital Media campaigns through Display Remarketing and TripAdvisor) 1+ years of experience with successful management of projects through organization, multi-tasking, prioritization, communication, and time management skills Knowledge and experience working with ad tags, basic HTML and rich media Media experience in the Hospitality industry a major advantage Ability to evaluate data trends, understand and evaluate budget/results, upsells, ROAS, margins and KPIs and other numeric data effectively Ability to professionally represent TravelClick at client meetings and on conference calls  Excellent interpersonal skills that encourage team cooperation, promote enthusiasm, and both demonstrate and motivate strategic thinking  Focused on team outcomes rather than individual success Ability to effectively influence key internal partners at all levels within the organization Strong copy writing skills and ability to communicate within guidelines Strong focus on outcomes; has initiative to drive results for excellent campaigns Big picture mindset that takes advantage of opportunities in order to help provide excellent service to clients Proficient in MS Office, with an expertise in MS Excel and PowerPoint Excellent oral and written communication skills  Click on link below to be directed to our website for your application process: https://careers-travelclick.icims.com/jobs/2744/digital-media-campaign-manager/job #LI-JA1 EEO Statement “All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.”

Customer Care Specialist/Technical Support Job Locations US-FL-Orlando Job ID 2019-2890 Category Customer Experience Overview The Customer Care Specialist provides technical support for products including TravelClick's Central Reservation System, Business Intelligence solutions, and web products, directly to our global hotel customers via email, and phone.  Our Customer Care Specialists investigate technical issues and handle cases through resolution. They must determine root cause of issues, resolving on the first attempt if possible, accurately documenting case issues in our CRM (Salesforce.com).   This is a full-time position, the shifts will be between 8:00AM-8:00PM EST. Customer Care Specialists must have the flexibility to work any day of the week, including weekends.  Responsibilities Provide efficient and prompt customer follow-up on unresolved issues. Coordinate efforts with other support teams when necessary Research existing processes using knowledge base software and available job aids Utilize previous hospitality and customer services experience and the provided process flows and be able to apply that knowledge to trouble shoot issues and assist customers Complete all training requirements resulting from ongoing quality monitoring assessments Ensure Quality processes and customer satisfaction on all customer interactions Educate customers on the TravelClick products and training resources available Identify and communicate critical issues quickly and escalate to appropriate points of contact Keep up-to-date with frequently changing processes and procedures Perform other duties as assigned Basic Qualifications Basic Qualifications High School Diploma/GED required 6+ months of experience in Customer Service Support/ Help Desk or Issue Resolution experience required Must type a minimum of 35 WPM Knowledge of Microsoft Word, Excel and Outlook (Intermediate) Knowledge of CRM systems Availability to work nights and weekends Additional Characteristics Bachelor’s degree preferred 2+ years of Customer Service experience, preferably in the Hospitality Industry Customer facing experience through live phone and email contact Analytical problem-solver with talent for identifying root causes and understanding complex work processes which are used to resolve customer issues and able to make solid judgment calls when new or unexpected situations arise Exceptional listener and communicator who effectively conveys information verbally and in writing Flexible team player who thrives in environments requiring ability to effectively prioritize and manage multiple concurrent projects Personable professional who is a relationship-builder and who excels at building trusting relationships with customers and colleagues Ability, patience and self-confidence to work with inexperienced or frustrated customers who may not be familiar with our products or procedures Process driven problem solver with ability to follow directions and process flows and must display sound judgment and common sense Consistently energetic performer with an upbeat, positive attitude that will show through to our customers Click on link below to be directed to our website for your application process: https://careers-travelclick.icims.com/jobs/2890/customer-care-specialist/job #LI-#LI-JA2  EEO Statement “All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.”

Job DetailsLevel Undisclosed Job Location Homestead - , FL Position Type Undisclosed Education Level Bachelor's Degree Salary Range Undisclosed Travel Percentage Undisclosed Job Shift Undisclosed Job Category Undisclosed Job Description Job Summary The Clinical Counselor is responsible to provide the clinical counseling services to an assigned caseload of unaccompanied children (UCs) at an on-site children’s residential facility. Functions as the liaison with other Clinical Counselors and Case Management and any other onsite vendors. This position is responsible for ensuring contractual requirements and client expectations are met at the on-site residential facility. Candidates must be fully bilingual in Spanish and English (Speaking, Reading, and Writing)   Reports to: Lead Clinical Counselor   Principle Accountabilities Ensures that all ORR policies and procedures are adhered to. Conducts and documents mental health assessments for all children in care as well as provide ongoing individual and group counseling in accordance with ORR policies and procedures. Screens for human trafficking concerns. Ensures quality care for all unaccompanied children (UC) residents and timely response to UC’s needs, including crisis intervention. Provides weekly counseling to assigned caseload. Provides group therapy/community group meetings. Coordinate caseload with assigned case managers and lead case managers. Provides reports needed to supervisor. Attends internal and external meetings. Maintains the UC case file and ORR database in accordance with ORR policies and procedures. Reports significant incidents in accordance with ORR policies and procedures. Follows up on all Significant Incident Reports (SIRs).   Other Duties Performs duties in a safe manner.  Follows the corporate safety policy.  Participates and supports safety meetings, training and goals.  Ensures safe operating conditions within area of responsibility.  Encourages co-workers to work safely.  Identifies “close calls” and/or safety concerns to supervisory personnel.  Maintains a clean and orderly work area. Perform other duties as assigned within your scope of work and responsibility. Assists in active implementation of company initiatives to ensure compliance with OSHA VPP, ISO, JCAHO, AAAHC, and other mandated regulations/standards.   Job Qualifications Experience & Education Bilingual in Spanish and English. Master’s degree in social work, psychology, sociology or other relevant behavioral science in which clinical experience is a program requirement, OR  Bachelor’s degree in one of the aforementioned sciences plus three years of clinical employment experience in this area. Flexibility and willingness to travel as needed. Excellent presentation skills as well as oral and written communication skills required. Proficiency with computer, common office equipment, and MS Office products required.   Preferred Qualifications 2 years of clinical experience with adolescents. Licensed in any Clinical Counseling field or license eligible. Experience with the assessment of trauma, abuse or human trafficking.   Physical Requirements Must be able to sit for more than 8 hours per day Must be willing to work over time if necessary Must be able to use an elevator or walk up and down stairs Must be able to lift up to 40 pounds and carry up to 10 feet Must be able to routinely grasp or handle objects, use finger dexterity, bend elbows/knees and reach above and below shoulders Must be able to read and interpret handwritten and typewritten print Must be able to communicate by voice and detect sound by ear Must be able to pass a criminal background investigation Clean Child Abuse and Neglect (CAN) or child protective services check Must complete Urine Drug Screen CLICK ON LINK BELOW TO BE DIRECTED TO OUR WEBSITE FOR YOUR APPLICATION PROCESS:  https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=1280&clientkey=8988C21CD8B74C7809F15FA89BE25BAC

American Heroes Construction is looking to utilize sub-contracts for our jobs all over Central Florida. We need qualified sub-contractors for roofing, interior and siding. YOU WILL NEED YOUR OWN BUSINESS LICENSE & INSURANCE Lakeland/Tampa * Orlando/Kissimmee * Palm Coast FL contact our production manager Mike through email mledman@heroconstruction.com

As a local, industry leading, and nationally recognized restoration company, we work directly with insurance carriers on our clients behalf for any type of catastrophe damage (Water, fire, wind, storm, hail). Being a family owned company we take very strongly to promoting from within. We strive to give the proper training and structure that is needed to make our employees successful. The key for success in a client relationship driven career is emotional intelligence. Demonstrating proficiency in the entry level position is a  MUST  in order to be promoted. Our goal at Hero is to not offer a job but a career path and to help individuals hungry for success to grow within a multi-million dollar corporation. As an entry level marketer, you will be responsible for scheduling inspections for our trained inspectors in residential areas. The position requires no sales experience, but only the ability to communicate effectively. Compensation is weekly, with the potential for extra performance based bonuses. Our average rep makes $20 an hour. This is an ideal position for anyone who would like do develop strong sales skills while also making above average income on a full or part time basis. What we are looking for - Good social skills with proper speech and grammar - Available 3-5 days a week - Reliable transportation - High school education or equivalent - Money Motivated - Bilingual is a plus. Physical and other requirements: Must be able to follow detailed directions. Must be able to pass a Motor Vehicle Record and Background check.   Core Competencies Problem Solving Thoroughness and following procedure Time Management and fast paced work Basic Excel Knowledge Strong Communication Skills Minimum Level of Education:  High School/GED   Veteran Preferred // Bilingual a plus American Hero Construction offers competitive pay and benefits If you strive to be excellent and would like to work for a company that feels the same way, submit your resume with a cover letter attached and proper contact information. Job Types: Full-time, Part-time Salary: $15.00 to $20.00 /hour License or certification: ·  Driver's License (Required) As a local, industry leading, and nationally recognized restoration company, we work directly with insurance carriers on our clients behalf for any type of catastrophe damage (Water, fire, wind, storm, hail). Being a family owned company we take very strongly to promoting from within. We strive to give the proper training and structure that is needed to make our employees successful. The key for success in a client relationship driven career is emotional intelligence. Demonstrating proficiency in the entry level position is a  MUST  in order to be promoted. Our goal at Hero is to not offer a job but a career path and to help individuals hungry for success to grow within a multi-million dollar corporation. As an entry level marketer, you will be responsible for scheduling inspections for our trained inspectors in residential areas. The position requires no sales experience, but only the ability to communicate effectively. Compensation is weekly, with the potential for extra performance based bonuses. Our average rep makes $20 an hour. This is an ideal position for anyone who would like do develop strong sales skills while also making above average income on a full or part time basis. What we are looking for - Good social skills with proper speech and grammar - Available 3-5 days a week - Reliable transportation - High school education or equivalent - Money Motivated - Bilingual is a plus. Physical and other requirements: Must be able to follow detailed directions. Must be able to pass a Motor Vehicle Record and Background check.   Core Competencies Problem Solving Thoroughness and following procedure Time Management and fast paced work Basic Excel Knowledge Strong Communication Skills Minimum Level of Education:  High School/GED   Veteran Preferred // Bilingual a plus American Hero Construction offers competitive pay and benefits If you strive to be excellent and would like to work for a company that feels the same way, submit your resume with a cover letter attached and proper contact information. Job Types: Full-time, Part-time Salary: $15.00 to $20.00 /hour License or certification: ·  Driver's License (Required) ALL resumes for marketers or Production Managers go to our Logistics manager  cpoats@heroconstruction.com  and then CC'd to each location:  Lakeland/Tampa: Steve  sfowler@heroconstruction.com Orlando/Kissimmee: Simon  syi@heroconstruction.com  and  Palm Coast: John  j mann@heroconstruction.com