2 jobs found in Arlington, VA

American Red Cross Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good! Job Description: Where your Career is a Force for Good - No Medical Experience Required No medical background? No problem. The American Red Cross provides full paid training so you can build real healthcare skills, advance your career, and make an impact in your community - starting from day one. Want to see what the role actually looks like? Watch this 2-minute video. What You'll Earn & Receive Compensation Starting rate $18.73/hour This position is covered under a union contract Benefits Medical, Dental, & Vision coverage Health Spending & Flexible Spending Accounts 15 days...

AIT - Arctic Information Technology, Inc Overview: JOB SUMMARY: Provide technical support to clients by troubleshooting applications, systems access, resolving hardware, software and network related issues. Utilize pre-defined call and ticket management procedures to identify, resolve, or escalate issues to the End User Support Technician Tier 3 and the Technical Account Manager. Document and monitor service requests to ensure the issue resolution meets or exceeds the service level standard. Provide guidance on basic technical topics to Tier 1 technicians. Provide onsite technical support to the client when requested by the Client Technology Manager. Responsibilities: ESSENTIAL FUNCTIONS: Provide troubleshooting and resolution for workstation, server, and communications software and hardware issues Open, update, track, and close tickets in the ticket management system with minimal assistance from the Tier 3 technician and the Technical Account Manager Create...