Senior Consultant (Salesforce Medtech Life Sciences Cloud)

Apex Systems

Job#: 3025822

Job Description:

SENIOR CONSULTANT (SALESFORCE MEDTECH LIFE SCIENCES CLOUD)

WHO WE ARE

Apex Systems is a leading global technology services firm that incorporates industry insights and experience to deliver solutions that fulfill our clients' digital visions. We provide a continuum of services, including strategy and enablement, innovation and productivity, and technology foundations to drive better results and bring more value to our clients. Apex transforms our customers with modern enterprise solutions tailored to the industries we serve. Apex has a presence in over 70 markets across North America, Europe, and India. Apex is a part of the Commercial Segment of ASGN Incorporated (NYSE: ASGN). To learn more, visit www.apexsystems.com.

At Apex Systems, we prioritize professional development, work-life balance, and fostering a collaborative culture. We value our team's well-being and recognize the importance of building strong relationships. That's why we organize regular team-building events and philanthropic days to give back to the community - fostering a sense of purpose and fulfillment among our team.

Join us for career advancement, innovative solutions, and a supportive environment focused on your success.

JOB DESCRIPTION

We are scaling our Salesforce practice with a hyper-focus on MedTech and medical device manufacturers, delivering solutions built on Salesforce Life Sciences Cloud for MedTech. We are seeking a Senior Salesforce Consultant with deep Salesforce platform expertise, medical device domain experience, and a proven ability to design and deliver scalable, compliant, device-centric solutions.

This role will play a critical part in shaping solution architecture and delivery across the medical device lifecycle-from provider and field engagement through inventory, service, and post-market activities. The consultant will guide decisions on out-of-the-box vs. custom capabilities while delivering end-to-end implementations leveraging Life Sciences Cloud for MedTech, OmniStudio, Data Cloud (Data 360), and core Salesforce capabilities. Experience with Veeva, field service, or regulated MedTech environments is a strong plus. Employees who are not actively deployed on a client project and reside within a one-hour commute of an Apex branch office are expected to work onsite at least once per week.

RESPONSIBLITIES

MedTech Solution Design & Delivery

• Lead the design and implementation of Salesforce Life Sciences Cloud for MedTech solutions aligned to device-specific use cases such as:
  • Provider and IDN relationship management (HCP/HCO 360)
  • Field sales and clinical specialist workflows
  • Field inventory, trunk stock, and consignment management
  • Device service, support, and complaint intake
  • Post-market engagement and operational insights
• Translate MedTech business and regulatory requirements into scalable Salesforce solutions, prioritizing standard industry capabilities where possible
• Make informed decisions on when to use out-of-the-box MedTech features vs. custom components, balancing compliance, performance, and long-term maintainability

Salesforce Platform & Industry Capabilities

• Design and implement solutions using:
  • Salesforce core platform (Sales, Service, Experience Cloud)
  • Life Sciences Cloud MedTech data model and industry objects
  • OmniStudio (FlexCards, DataRaptors, Integration Procedures, OmniScripts) for guided field, service, and operational workflows
• Contribute to and govern device-centric Salesforce data models, supporting product, provider, account, and asset visibility across teams

Data, Inventory & Integration

• Design data architectures leveraging Salesforce Data Cloud (Data 360) to support:
  • Unified provider, account, and device views
  • Inventory visibility and analytics across field and enterprise locations
  • Operational insights for forecasting, utilization, and risk
• Lead or support integrations with ERP, supply chain, service, and quality systems using APIs and event-driven patterns
• Partner with data teams to ensure data quality, lineage, and regulatory readiness

MedTech Compliance & Quality Considerations

• Apply best practices related to medical device regulatory and quality environments, including:
  • GxP and quality system alignment
  • Data privacy and consent management
  • Auditability and traceability across commercial and service processes
• Leverage prior MedTech delivery experience to identify regulatory, operational, and data risks early in the lifecycle

Stakeholder Collaboration

• Partner with MedTech commercial, service, operations, and IT stakeholders to define solution roadmaps and delivery approaches
• Provide technical leadership and mentorship to delivery teams
• Support client workshops, solution walkthroughs, and architecture reviews

JOB REQUIREMENTS

• 6+ years of Salesforce implementation experience
• Practical experience with:
  • Salesforce platform configuration and customization
  • Apex, Lightning Web Components (LWC), and declarative automation
  • OmniStudio
  • Salesforce data modeling and governance
• Strong judgment around extending the platform vs. leveraging standard MedTech capabilities
• Prior experience delivering MedTech or medical device projects (manufacturer, distributor, or consulting partner)
• Familiarity with Salesforce Life Sciences Cloud for MedTech use cases and capabilities
• Experience with Veeva CRM / Vault, field service, or quality-adjacent systems is a strong plus
• Experience designing and implementing Salesforce Data Cloud (Data 360) solutions
• Knowledge of enterprise integration patterns, APIs, and event-driven architectures
• Ability to understand business process, solution and help breakdown the work (technical)
• Experience and strong understanding of Salesforce best practice of industry and apply them into context of client requirements (with existing best practice)
• Experience working across multiple product teams in solution collaboration
• Experience with broader software engineering scope from design, test, build, code review, deploy.
• Experience working in self-organizing agile teams with outcome-oriented mindset
• Expectation is that this person will lead and will also help with some development
• High level of independence and autonomy in producing deliverables.
• Positive relationship builder able to navigate through complex situations to ensure the most robust and pragmatic solution.
• Strong analytical skills and the aptitude to quickly identify gaps and risks.
• Excellent written and spoken communication skills, including the ability to present complex concepts to engineering and business partners.
• Salesforce certifications (e.g., Platform Developer, OmniStudio Consultant, Integration Architecture Designer) preferred.
• Experience working in regulated MedTech environments preferred.
• Consulting or systems integrator background preferred.
• Experience contributing to MedTech solution standards, accelerators, or reference architectures preferred.

OUR COMPREHENSIVE BENEFITS

• Competitive Salary
• Health, Dental and Vision Insurance
• Health Savings Accounts (HSA) with Employer Contribution
• Flexible Spending Accounts
• Long and Short-Term Disability
• Life Insurance
• Voluntary Benefits
• Employee Assistance Program
• Paid Parental Leave
• Wellness Incentives
• Vacation and Holiday Pay
• 401(k) Retirement Plan with Employer Match
• Employee Stock Purchase
• Training and Advancement Opportunities
• Tuition Reimbursement
• Birthdays Off
• Philanthropic Opportunities
• Referral Program
• Partial Gym Membership Paid
• Team Building Events
• Discount Programs

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact [email protected].