Director - IT Digital Delivery

The Mosaic Company

The Mosaic Company (NYSE: MOS) is the world's leading integrated producer of concentrated phosphate and potash-two of the three most important nutrients in agriculture. We employ more than 13,000 people in six countries to serve farmers all over the world. Our Headquarters is in Lithia, Florida with operations throughout North and South America.

At Mosaic, we help the world grow the food it needs. Want to work somewhere meaningful? Apply today and join our team!

The Director, IT Product Delivery is responsible for the effective and efficient operational deployment and support of all third-party and internally managed IT application solutions and services used to support all business functions.

Digital Product Delivery

• Responsible for driving the digital product delivery strategy and solutions that address business needs for assigned partner area; partner with all IT functions, managed service providers, third party vendors and suppliers, and business stakeholders.

• Implement and maintain large scale enterprise-wide applications.

• Responsible for application managed services activities, application maintenance and development, process and application service levels, continuous improvement, and innovation.

• Provides oversight for application deployments across all environments including packaged and in house developed solutions, in house hosted, externally hosted and cloud-based solutions.

• Responsible for ensuring that the business processes, data and applications implemented are consistent in line with industry business best practice, enterprise architecture stability and security and enablement of seamless application service management.

• Accountable with IT leaders to drive Agile operating model adoption, maturity, and continuous improvement.

• Facilitate implementation approach to achieve continuous integration, continuous delivery, and automation through the DevOps pipeline.

• Sponsor the development of standard testing strategies, processes, tools, methods, etc.

• Contribute to the annual operating and capital expenditure budget for Application Product Delivery; ensure it is consistent with overall strategic objectives and is within the overall IT budget.

• Participate in the assessment of external and internal technology capabilities with a focus on suitability for integration of both, with the existing IT environment.

• Ensure that all projects and their designs align to the architecture framework.

• Provide ultimate approval or rejection for all release / deployment plans.

• Work toward a balance between growing the agility required to achieve business objectives and ensuring the core IT functions are reliable, stable and efficient.
  

Strategy Development

• Lead the development of the application product development strategy and roadmap for assigned partner areas and ensure integration with the overall IT and enterprise strategic plans through coordination with the Vice President, Digital Delivery.

• Partner with Business Partners, Cybersecurity, Technical Services and IT Strategy, Portfolio and Financials to develop and manage technology roadmaps.

• Define clear application transformation vision that enables business innovation for the organization.

• Provide focus on best practices, awareness of emerging trends and striving towards innovative solutions that create a competitive advantage.

• Assess technologies and implement technical architectures to increase business agility and manage complexity.

• Define and execute forward-looking plans to develop relevant new technology skills and capabilities.

• Maintain currency on new technologies and management practices and provide direction on what emerging IT applications and methodologies should be introduced and assimilated.

• Manage technology obsolescence and vendor risks.
  

People Leadership

• Lead, develop and coach the Application Product Delivery team in order to continually improve IT capabilities necessary to increase performance.

• Provide timely and constructive feedback on a regular basis to ensure employees have a clear understanding of their work, roles, and the business.

• Manage performance issues when necessary.

• Work with employees on their career development plans.

• Lead the team to adopt agile development methodologies to deliver required services to the business.

• Foster a business-oriented culture and mindset driven by a continual service improvement approach.

• Ensure that all services and processes (including those of external service providers) are conducted in line with Mosaic policies and applicable standards, legislation, and regulations.

• Work with the IT leadership team to plan future skill needs to acquire and develop the appropriate mix of business, data and process knowledge, technical skills and competencies.
  

Stakeholder Interaction

• Ensure cost-effective delivery of IT services to meet business needs and respond with agility to changing business priorities.

• Work and collaborate with a wide range of internal and external stakeholders and contacts to foster a business-oriented culture to ensure alignment between IT and the business functions and to directly contribute to Mosaic's goals and objectives.

• Collaborate with GPO, business stakeholders, Business Partners, Technical Services & Cybersecurity, and Enterprise Architecture to maintain the technology roadmap and to manage the development pipeline.

• Other job duties and projects as assigned.

Education Requirements

• Bachelor's- Information Technology, Finance, Accounting, Business, or related field

• 10+ years of progressively responsible Information Technology experience

• 7+ years of management experience in a large corporation

• Direct experience managing development teams from a managed service provider.

• Direct experience managing SAP S/4 Hana development teams.

• Ability to identify opportunities for the appropriate and cost-effective investment of financial resources in IT systems and processes, including staffing, sourcing, purchasing, and in-house development.

• Ability to interact with internal and external business users to gather and prioritize business requirements, oversee the design of solutions that adhere to architectural standards and direction to solve business requirements, and provide guidance to project and support organizations.

• Ability to anticipate and understand business strategies, objectives and priorities.

• Rigorous budget management in accordance with annual IT budgets

• Experience transitioning and leading an organization under an Agile operating model.

• Must be a self-driven, motivated senior IT leader with strong analytical and problem-solving skills, excellent communication, and good customer and executive presence.

• Ability to adapt to a continually changing business and work environment and manage multiple, fast changing priorities.

• Strong motivational leader that possesses a hands-on, lead by example approach with the ability to lead a fast-paced IT team of both full time and contract staff.

• Excellent verbal, written, listening, facilitation and presentation communication skills

• Ability to present and discuss technical information in a way that establishes rapport, persuades others, and gains understanding and the "discuss-decide-support" philosophy

• Strong interpersonal, leadership and team building skills

• Strong organizational skills and attention to detail

• Ability to manage multiple projects, support activities and tasks simultaneously.

• Ability to effectively work and create effective partnerships with employees at all levels within the organization.

• Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times.

• Business ethics, uprightness, honesty and sincerity as a basis of trustworthiness

• Works collaboratively and supports efforts of team members.

• Demonstrates exceptional customer service.

• Ability to handle highly confidential and sensitive information

• Demonstrated proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams)

What's In It for You:

• An attractive base salary + an annual incentive

• 11 paid holidays each year

• 401k with a company match and annual company contributions

• Paid sick leave for when you need it

• A robust benefits package which includes Medical, Dental, and Vision insurance

• Outstanding growth opportunities, both within Mosaic and for your skillset

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