2026 Group Benefit Solutions (GBS) Technology Summer Internship - Engineer (Philadelphia)

New York Life Insurance Company

Job Requisition ID:93164

Location Designation:Hybrid - 3 days per week

Group Benefit Solutions delivers comprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more secure workforce, contributing to New York Life's legacy of being there when we're needed most. Here, you'll design, implement, and support these solutions directly impacting employees' lives. At our core, we provide financial security and peace of mind to people through our absence, accident, disability, voluntary benefits, and life insurance solutions. Click here to learn more about Group Benefits solutions.

Shape your future with a dynamic internship experience at New York Life. We offer opportunities across a variety of exciting businesses, including Actuarial, AI & Data, Finance, Investments, Technology, Underwriting, and more. Your internship journey is designed to challenge you through hands-on work experience that will equip you with valuable skills you can use anywhere. You will build your network through collaboration and connection with talented interns and experienced employees through team-building activities, mentorship programs, and fun social events. By the end of your internship, you'll be equipped with new skills and a network that will propel you forward in your career journey.

Role Overview:

GBS Technology Summer Interns join us for 11 weeks in our Philadelphia office. You will have an opportunity to explore potential career paths while working on real-life projects across supporting the Group Benefits Solutions Technology organization and gain the valuable experience essential for you to take the next step in starting your career. Our world is full of opportunities to collaborate, imagine, invent, and evolve transformative technology.

Here, you'll be part of a strong network and learn alongside a group of highly motivated peers just like yourself. It's a collaborative environment full of learning opportunities designed to help you evolve your skills, challenge your strengths, and reach your full potential. You'll also build mentoring relationships, have access to senior leadership, and gain exposure across the company. You'll also expand your skills through hands-on training and development opportunities - all designed to prepare you for a successful career after graduation.

What You'll Do:

Interns will be aligned into one of the four engineering functions below:

1) Gen AI Software Engineer Intern

What You'll Do:

• The GenAI Intern will support the design, development, and enhancement of cloud-based and AI-enabled applications.
• This role provides hands-on exposure to modern software engineering practices, AWS cloud services, and Generative AI technologies while working closely with an Agile engineering team.

Prefered Skills

• AWS Cloud Services (Foundational): AWS Lambda, Step Functions, EventBridge, Amazon S3. Familiarity with IAM and basic cloud security concepts (preferred)
• Programming & Development: Java, Python, Understanding of RESTful APIs, scripting, and general cloud development concepts, basic familiarity with Git and version control workflows
• Generative AI & AI Foundations: Basic understanding of Large Language Models (LLMs), familiarity with prompt engineering concepts (e.g., prompt structure, instructions, context), exposure to LLM APIs (e.g., OpenAI, Amazon Bedrock, or similar platforms). Understanding of embeddings and their use in search or retrieval-based applications (RAG - Retrieval-Augmented Generation). Awareness of AI model limitations, bias, and responsible AI principles

GenAI Tooling (Nice to Have): Python libraries such as LangChain or LangGraph (introductory level), Vector databases or search services (e.g., FAISS, OpenSearch, Pinecone - conceptual familiarity), Basic experience working with JSON, prompt templates, and AI configuration files

2) AWS Cloud Operations Engineer

• The AWS Cloud Operations Engineer will support the lead site reliability engineer in the deployment, configuration, and maintenance of AWS-based cloud infrastructure, including EC2, S3, RDS, Lambda, and other AWS services.
• Design, implement, and operate agentic AI systems that autonomously resolve operational tasks across our AWS environment
• Develop safe-change pipelines (pre-checks, simulation/dry-run, change windows, approval workflows)
• Establish AI safety guardrails-prompt hardening, action whitelists/blacklists, risk scoring, human-in-the-loop on high-risk ops.
• Monitor the performance, availability, and security of cloud systems and applications.
• Collaborate with the DevOps and Cloud Operations teams to troubleshoot and resolve infrastructure issues.
• Assistin configuring and managing cloud monitoring and alerting systems (e.g., AWS CloudWatch).
• Participate in cloud resource provisioning, cost optimization, and performance tuning activities.
• Support the documentation of processes, configurations, and best practices for cloud infrastructure management.
• Contribute to various cloud operations projects, gaining exposure to enterprise-level cloud solutions.

3) Software Engineer Intern

• Work collaboratively in an Agile team environment where you are encouraged to learn and enhance your technical skills

Preferred Skills:

• Good communication and problemsolving skills
• Familiarity with Cloud hosting environments (AWS)
• Understanding of APIs, scripting, or general cloud development concepts
• Foundational programming skills in Java and/or Python
• Basic knowledge of AWS Services (e.g., Lambda, Step Functions, EventBridge, S3)

4) Quality Engineering Intern

• Support quality engineering activities for GCH features, including Smart Search with AI capabilities.
• Assist in AI-based test planning and automation for the upcoming Spring upgrade.
• Collaborate with QE team on functional, API, and performance testing aligned with the Gen AI roadmap.
• Apply GBS Healthcare domain knowledge to validate business-critical workflows.
• Document test strategies, execution results, and defect analysis for stakeholder reporting.

Preferred Skills:

• Basic understanding of Quality Engineering principles and software testing methodologies.
• Familiarity with AI/ML concepts and interest in applying them to testing.
• Knowledge of GBS Healthcare domain workflows.
• Exposure to automation tools (e.g., Selenium, RestAssured) and scripting languages (Python/Java preferred).
• Strong analytical and documentation skills.
• Computer Science or Information Systems field of study

Across all roles, you'll collaborate with technology leaders, apply your skills to real-world challenges, and help drive innovation at a company where technology truly matters.

Additional Qualifications:

• You must be a rising senior or graduate student studying towards aBachelor's ormaster'sdegree in Computer Science,Engineering, Cyber Security or other related major with a keen interest in the financial services industry, along with documenting IT solutionrequirements (business, functional and/or technical), and strong technical knowledge.

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Pay Transparency

Salary range:$30 - $35 / hour

Overtime eligible:Nonexempt

Discretionary bonus eligible:No

Sales bonus eligible:No

Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Actual base salary within that range will be determined by several components including but not limited to the individual's experience, skills, qualifications, and job location. In addition to base salary, employees may also be eligible to participate in an incentive program.

Our Benefits

We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.

Our Diversity Promise

We believe in a diverse workforce because it is our mission to advocate for the financial security and success of people in every community. This is why diversity, equity, and inclusion (DEI) are guiding principles that are embedded in our brand and our culture. Click here to learn more about how we have been recognized for our leadership.

Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by theFoundation.We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.