Investment Representative

Redwood Credit Union

Redwood Credit Union is seeking an Investment Representative who will be focused on virtual channels such as the Member Service Center [MSC], online communications, "house" accounts and other non-in-person channels, serve team members, Member-clients, and Member-prospects by assessing their financial goals, needs, and objectives and providing them with exceptional personalized service and investment products.

Key Responsibilities

o Identify and evaluate Member and team member needs for financial services, assess the objectives and goals of the individual, and develop an investment strategy to implement.

o Proactively market and support all aspects assigned.

o Identify and develop relationships with Wholesalers.

o Identify and develop relationships with assigned departments and/or teams.

o Keep current on investment products and services offered.

o Identify and refer Members requiring in-person or more complex services to the appropriate Advisors.

o Follow through on the service and sales goals set forth by the Investment Program.

o Provide regular feedback to the branch team members, identified credit union executives and sales managers regarding sales practices and business development initiatives.

o Provide excellent Member service.

o Periodically virtually meet with Members and/or clients to review and update needs ensuring investment objectives and goals are progressing according to plan. Meetings to take place either monthly, quarterly and/or yearly depending on client needs established by Representative.

o Ensure inbound phone calls, orders/transactions, and service that requires licensing is completed.

o Provide basic financial planning for Members virtually, as needed.

o Address and solve business-related challenges as needed.

o Work with Managers to identify and leverage cross-sell opportunities.

o Support investment and credit union integration initiatives, e.g., deposit calling efforts, call nights, branch training, etc.

o Support all product and campaign launches.

Join us and discover why you'll love working at Redwood Credit Union!

ABOUT REDWOOD CREDIT UNION (RCU):

At Redwood Credit Union, our mission is to passionately serve the best interests of our Members and communities. Since 1950, we have been dedicated to supporting the financial well-being of our Members through better rates, low or no fees, and best-in-class customer service. Our purpose is to inspire hope and elevate the financial well-being of our communities one person at a time, through good times and bad.

As a not-for-profit financial institution, we are committed to a people-first approach, which is reflected not only in how we serve our Members, but also in how we treat our employees. Our leadership team is deeply focused on fostering a culture of heart and empathy, integrity, passion, inclusion, meaningful relationships, excellence, and ensuring financial well-being for all.

Why work for Redwood Credit Union?

* 29th largest credit union in the U.S. and the largest financial institution based in the North Bay

* Awarded a 5-Star Rating based on 6/30/24 financial data by Bauer Financial

* Recognized by Newsweek as one of "America's Greatest Midsize Workplaces 2025"

* Recognized by Newsweek as one of "America's Best Credit Unions 2024"

* Recognized by Forbes as one of "America's Best Small Employers 2023"

* Voted Best Places to Work in the North Bay 20 years in a row

* World-class Employee Engagement scores

* Rated Superior in Service by more than 90% of Members, surveyed by SF Gate

* Industry leading Net Promoter Scores across the U.S.

Minimum Qualification: Knowledge, Skills and Abilities

• Must possess basic investment knowledge.

• Ability to follow the rules and regulations set forth by the credit union, FINRA, SEC and the broker/dealer.

• Exceptional service and sales skills, ability to independently utilize judgment, and make sound business decisions.

• Ability to effectively communicate verbally and in writing, with strong presentation skills utilizing video and phone.

• Ability to critically think, analyze situations, and solve problems.

• Ability to distinguish and manage confidential information, materials, and conversations.

• Ability to establish and maintain effective working relationships in a diverse environment.

• Ability to operate a personal computer and software including word processing, email, and intra/internet.

Licenses and Certifications

• FINRA Series 7 and Series 63 required. Ability to obtain a Series 66 or 65.
• State Life and Health Insurances licenses required.

The ideal candidate has a combination of education and experience equivalent to a bachelor's degree, plus a minimum of one years' financial industry experience. Previous experience working in credit union or community bank preferred.

Compensation: Base starting range: $38.00 to $50.00 hourly commensurate with experience.

Our base salary starting range is based on scope and responsibilities of the position, candidate's work experience, education/training, key skills, and internal peer equity. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits.

Redwood Credit Union offers a robust benefits package to our eligible employees including:

* Competitive medical, dental, and vision insurance, mental health offerings

* Employee performance incentive plan

* Salary Advancement- Merit increase based on performance

* 401(k) program with employer match

* Time Off- Competitive PTO accrual plus 11 paid company holidays and your birthday off!

RCU Discounts and Perks:

* RCU employees are eligible for a .75% discount off RCU standard collateral auto loans

* RCU employees are eligible for a 1% discount on all recreational or boat loan products

* 2% discount off Visas and LOC Loans through RCU

* 0% interest loan to support employees with various immigration related expenses such as visa application fees and relocation costs. Loan amount up to $1,000.

* 0% interest loan to support employees with expenses associated with the naturalization process. Loan amount up to $15,000.

* 0% interest on garment, fitness, or home office equipment loan of up to $500

* 100% financing for employee purchased homes!

Physical Requirements:

* Ability to stand, bend, stoop, sit, walk, twist, and turn.

* Ability to lift up to 25 pounds.

* Ability to use a computer keyboard and calculator.

* Work environment is indoors; majority of the time is spent sitting at a desk.

*Redwood Credit Union is not offering Visa transfers and/or sponsorships for this position.

Internal Team Members: If you are a current Team Member, please apply through the internal careers page located in RCUNET.

We are an Equal Opportunity Employer