Aug 15, 2025
Project Coordinator - Utilities
- Strategic Staffing Solutions
- Tampa, FL, USA
Job Description
Project Coordinator - Utilities
MUST BE BILINGUAL AND FLUENT IN ENGLISH AND SPANISH
MUST HAVE VALID DRIVER'S LICENSE IN FLORIDA AND BE ABLE TO DRIVE IN STATE OF FLORIDA
Location: Tampa, FL (Onsite/Hybrid - as required)
Pay: $35/hr W2
Duration: 6 Months
Role Overview:
We are seeking a motivated and detail-oriented Customer Outreach Coordinator to support the execution and performance of the SPP (Storm Protection Plan) Customer Outreach Program. This role will focus on coordinating customer communications, tracking outreach milestones, managing inbound feedback, and supporting public engagement events.
This is a temporary assignment while full-time team members are on extended leave.
Key Responsibilities:
Must-Have Skills:
Nice-to-Have Skills:
MUST BE BILINGUAL AND FLUENT IN ENGLISH AND SPANISH
MUST HAVE VALID DRIVER'S LICENSE IN FLORIDA AND BE ABLE TO DRIVE IN STATE OF FLORIDA
Location: Tampa, FL (Onsite/Hybrid - as required)
Pay: $35/hr W2
Duration: 6 Months
Role Overview:
We are seeking a motivated and detail-oriented Customer Outreach Coordinator to support the execution and performance of the SPP (Storm Protection Plan) Customer Outreach Program. This role will focus on coordinating customer communications, tracking outreach milestones, managing inbound feedback, and supporting public engagement events.
This is a temporary assignment while full-time team members are on extended leave.
Key Responsibilities:
- Monitor and manage the SPP Inbox to screen and respond to customer feedback, inquiries, and complaints
- Maintain databases for:
- Project milestone communication schedules
- All customer outreach efforts, including complaints and inquiry resolution statuses
- Coordinate mailings (postcards, letters) and digital communications with the internal print shop
- Track execution of communications protocols by milestone/project
- Support organization and scheduling of in-person meetings with stakeholders
- Collaborate with internal teams and contractors to ensure consistent and timely outreach
Must-Have Skills:
- Strong analytical and organizational skills
- Excellent verbal and written communication skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.)
- Self-starter with the ability to work both independently and as part of a team
- Ability to manage multiple projects simultaneously
- Professional demeanor and ability to positively influence and work with others
Nice-to-Have Skills:
- Experience with electric utility systems and customer communication strategies
- Experience in customer engagement or public-facing programs
- Public speaking experience
- Spanish language proficiency
States
FL
Salary
USD 35.00 per hour
Security Clearance
NO Security Clearance
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Strategic Staffing Solutions
Strategic Staffing Solutions (S3) is a global IT consulting and business services corporation that delivers staff augmentation, total workforce management programs, outsourced solutions and direct hire recruiting with industry expertise in financial services, energy and utilities, oil, healthcare and insurance, telecommunications and retail distribution.Founded in Detroit, MI 35 years ago, S3 has reported consistent growth and profit every year since 1990, and carries zero debt. With locations throughout the U.S., Europe and the Americas, S3 consultants are placed in 49 states and in 22 countries.