1,428 Nonprofit - Social Services jobs

POSITION SUMMARY Oversees all the daily operations and functions of the Customer Service department.  Duties include but are not limited to: customer knowledge, customer service procedures, sales, shipments, and direct supervision of the Customer Service Representatives (CSRs).  Responsible for maintaining effective customer service for all internal and external Envision/DLB customers by utilizing in-depth knowledge of customer base and ordering channels as well as company products and procedures.   KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS INCLUDE Develop, foster, and maintain internal and external customer relationships. Facilitate problem resolution regarding customer service standards and procedures. Develop and implement procedures pertinent to the effective and efficient operation of the Customer Service department. Re-design processes and implement automated changes for improvement as needed. Maintain C/D level customer accounts through a regular cadence of phone calls, follow up, and upsell opportunities. Create and deploy monthly outbound call strategy with metrics to track sales results. Develop, maintain, and improve key customer relationships. Provide weekly update to the Executive summary report Review new and renewing contracts with affected departments to ensure the customer’s and Envision’s interests are met and convey any information which will affect said departments such as charge back fees, routing guide requirements, pricing, lead times, terms, and EDI requirements. Maintain and monitor all DeCA transactions in cooperation with affected departments. Understand customer purchasing channels and channel behavior. Determine customer habits, purchasing patterns, and channel preferences. Represent Envision during key customer strategy meetings Foster an environment in which all employees are encouraged to suggest improvements to processes and work atmosphere and facilitate the vetting and implementation of these suggestions when appropriate and feasible. Hire and motivate Customer Service department employees; provide professional development opportunities as appropriate. Provide guidance and direction to direct reports, including setting performance standards. Coach Customer Service team in order to achieve high performance. Flexibility to perform other duties as necessary. POSITION SUMMARY Oversees all the daily operations and functions of the Customer Service department.  Duties include but are not limited to: customer knowledge, customer service procedures, sales, shipments, and direct supervision of the Customer Service Representatives (CSRs).  Responsible for maintaining effective customer service for all internal and external Envision/DLB customers by utilizing in-depth knowledge of customer base and ordering channels as well as company products and procedures.   KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS INCLUDE (List in order of importance ) Develop, foster, and maintain internal and external customer relationships. Facilitate problem resolution regarding customer service standards and procedures. Develop and implement procedures pertinent to the effective and efficient operation of the Customer Service department. Re-design processes and implement automated changes for improvement as needed. Maintain C/D level customer accounts through a regular cadence of phone calls, follow up, and upsell opportunities. Create and deploy monthly outbound call strategy with metrics to track sales results. Develop, maintain, and improve key customer relationships. Provide weekly update to the Executive summary report Review new and renewing contracts with affected departments to ensure the customer’s and Envision’s interests are met and convey any information which will affect said departments such as charge back fees, routing guide requirements, pricing, lead times, terms, and EDI requirements. Maintain and monitor all DeCA transactions in cooperation with affected departments. Understand customer purchasing channels and channel behavior. Determine customer habits, purchasing patterns, and channel preferences. Represent Envision during key customer strategy meetings Foster an environment in which all employees are encouraged to suggest improvements to processes and work atmosphere and facilitate the vetting and implementation of these suggestions when appropriate and feasible. Hire and motivate Customer Service department employees; provide professional development opportunities as appropriate. Provide guidance and direction to direct reports, including setting performance standards. Coach Customer Service team in order to achieve high performance. Flexibility to perform other duties as necessary. Qualifications JOB REQUIREMENTS INCLUDE   Education: Bachelor’s degree in Business Administration, Marketing or related field preferred. Otherwise commensurate experience is required.   Experience:   Minimum of 5 years previous experience in customer service related positions with at least 3 years in a supervisory role required.   Knowledge/Skills: Advanced computer skills (experience in Microsoft Office/Windows including Excel, Word and Outlook is required, Microsoft AX Dynamix experience preferred). Familiarity with Customer Service systems development and deployment. Demonstrated leadership ability to manage and motivate employees. Ability to organize and manage multiple priorities. Ability to analyze and resolve problems. Strong customer-relation skills. Excellent verbal and written communications skills. Strong negotiation skills.   Licenses/Certifications: N/A   SUPERVISORY RESPONSIBILITIES   Total Number of Employees Directly Supervising: __5__   Number of Subordinate Supervisors Reporting to Position: __0_ CLICK ON LINK BELOW TO BE DIRECTED TO OUR WEBSITE FOR YOUR APPLICATION: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=18573&clientkey=B340A40E98C1771BD1CBA4EBCC452E45 Envision, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without illegal discrimination because of race, color, sex, age, gender identity, disability, religion, citizenship, national origin, ancestry, military status or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics and genetic information, and any other status protected by law. Envision employs and advances in employment individuals with disabilities and veterans, and treats qualified individuals without discrimination on the basis of their physical or mental disability or veteran status.   Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.   This position description is intended to convey generally the duties of this job.  It is not an all-inclusive listing of duties, and it is not a contract, expressed or implied.  

POSITION SUMMARY ( Responsible for assisting the store manager in the daily operation of an Envision Base Service Store located on military bases.  Assist in the supervision of staff, and scheduling appropriate coverage of staff during store hours.  Ensure that staff provides exceptional customer support and effective and efficient retail operations and sound business practices.   KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS INCLUDE Assist Store Manager with maintaining employees work schedules to ensure the store is properly staffed during all scheduled store hours. Assist in the management of 2 to 10 employees. Assist in the preparation of daily sales accounting and reconciliation. Responsible for assisting in the security of store assets, inventory and cash. Responsible for assisting the Store Manager in maintaining exceptional quality and customer service standards. Assist in training of new employees, identify and conduct training for all employees as needed. Maintain a safe and clean work environment by educating and directing personnel on the use of all control points, equipment, and resources; maintain compliance with established safety policies and procedures. Perform outside sales calls on local businesses.  Ensure store appearance is maintained in a clean and orderly manner.  Promote Ability One sales. Assist Store Manager in coordinating with the BSC Director of Retail Operations on promotions and special sales events.  Look for opportunities to promote the store. Develop and coordinate effective merchandising efforts. Assist Store Manager with the implementation and adherence of legal compliance and all Envision policies and procedures. Responsible for actively maintaining employee morale. Flexibility to perform other duties as assigned by the store manager and/or regional manager.   Qualifications JOB REQUIREMENTS INCLUDE   Education: High school diploma or GED equivalent required; some college coursework in business preferred.   Experience: Minimum of two years of retail experience and/or training and demonstrated managerial skills required; merchandising and marketing experience a plus.   Knowledge/Skills: Basic knowledge of computer applications. Proficient knowledge of customer service principles, including customer needs assessment, meeting quality service standards, and evaluation of customer satisfaction. Ability to project a professional image to the public. Must possess organizational and mathematical skills. Ability to coordinate and direct a variety of administrative activities. Ability to establish priorities and meet operational deadlines. Ability to plan, assign, supervise and evaluate personnel. Possess good interpersonal and communication skills. Ability to actively support the mission of Envision.   Licenses/Certifications: Current driver’s license and driving record in good standing as applicable. Ability to successfully complete required DOT driver’s certification and successfully complete DOT physical and drug screen, per DOT regulations, as applicable.   SUPERVISORY RESPONSIBILITIES   Total Number of Employees Directly Supervising: 2 to 10   Number of Subordinate Supervisors Reporting to Position: 0   CLICK ON LINK BELOW TO BE DIRECTED TO OUR WEBSITE FOR YOUR APPLICATION: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=18304&clientkey=B340A40E98C1771BD1CBA4EBCC452E45   Envision, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without illegal discrimination because of race, color, sex, age, gender identity, disability, religion, citizenship, national origin, ancestry, military status or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics and genetic information, and any other status protected by law. Envision employs and advances in employment individuals with disabilities and veterans, and treats qualified individuals without discrimination on the basis of their physical or mental disability or veteran status.   Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.   This position description is intended to convey generally the duties of this job.  It is not an all-inclusive listing of duties, and it is not a contract, expressed or implied.

POSITION SUMMARY Responsible for overseeing the daily operation of an Envision Base Service Store located on a military base, including store inventory, promotions and sales.  Provide overall supervision and training of staff.   KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS INCLUDE Manage employee work schedules to ensure the store is properly staffed during all scheduled store hours. Manage 2 to 10 employees, including performance feedback, evaluations and goals.  Ensures that duties, responsibilities, authority and accountability of all staff are defined and understood. Provide primary responsibility for safeguarding of store assets, inventory and cash. Ensure back deposits are made daily via internet system. Ensure on the job training for new hires as well as ongoing training opportunities for staff is identified and conducted as needed. Ensure store excels in maintaining exceptional quality and customer service standards. Perform outside sales calls on local businesses.  Provide regular reports to Regional Manager. Promote Ability One sales with customers. Ensure the store is stocked and merchandised appropriately, and maintained in a clean and orderly manner. Maintain an accurate and fiscally responsible inventory; routinely monitor reports to control inventory. Coordinate with the BSC Project Manager on promotions and special sales events. Promote the store in the community through active involvement with select civic and business organizations. Maintain a safe and clean work environment by educating and directing personnel on the use of all control points, equipment, and resources; maintain compliance with established safety policies and procedures. Responsible for maintenance of all equipment, building and grounds, and building security. Provide research, analysis and recommendations for capital purchases. Flexibility to perform other duties as assigned.   Qualifications JOB REQUIREMENTS INCLUDE (List as required or preferred )   Education: High school diploma or GED equivalent required; bachelor’s degree preferred.   Experience: Minimum of three years of retail experience and/or training and demonstrated managerial skills required; inventory and merchandising and marketing experience a plus.   Knowledge/Skills: Proficient in Microsoft computer applications and database management. Possess desire to provide exceptional customer service, improve overall sales, and reduce costs. Must possess strong organizational, mathematical and leadership skills. Strong written and verbal communication skills. Good analytical and problem solving ability. Ability to establish, implement, and achieve performance goals. Ability to actively support the mission of Envision.   Licenses/Certifications: NA   SUPERVISORY RESPONSIBILITIES   Total Number of Employees Directly Supervising: _2-10_   Number of Subordinate Supervisors Reporting to Position: _1__   CLICK ON LINK BELOW TO BE DIRECTED TO OUR WEBSITE FOR YOUR APPLICATION: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=18492&clientkey=B340A40E98C1771BD1CBA4EBCC452E45      Envision, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without illegal discrimination because of race, color, sex, age, gender identity, disability, religion, citizenship, national origin, ancestry, military status or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics and genetic information, and any other status protected by law. Envision employs and advances in employment individuals with disabilities and veterans, and treats qualified individuals without discrimination on the basis of their physical or mental disability or veteran status.

Requirements Position Requirements   Bachelor's Degree in psychology, social work, counseling, sociology, education, criminal justice, or similar human service field, with no previous work experience Bachelor's Degree in any other field, with the equivalent of at least one year of full-time paid work experience in a job that involved direct contact with children or adolescents Licensed registered nurses, with the equivalent of at least one year of full-time paid work experience in a job that involved direct contact with children or adolescents Associate's Degree, or sixty credits toward a Bachelor's Degree, with the equivalent of at least three years of full-time paid work experience in a job that involved direct contact with children or adolescents Licensed practical nurses, with the equivalent of at least three years of full-time paid work experience in a  job that involved direct contact with children or adolescents. Please refer to all positions on our website: CLICK ON LINK BELOW TO BE DIRECTED TO OUR WEBSITE FOR YOUR APPLICATION: https://recruiting.adp.com/srccar/public/RTI.home?c=1148411&d=External#/  

At Merakey, we have a variety of opportunities available for individuals who are looking for full-time, part-time, fee-for-service, and pro re nata (PRN) employment in PA, NJ, NY, DE, MD, MI, VA, LA, CA, TN, and TX. We encourage career development and promote from within whenever possible, as well as provide internship and practicum experience in selected areas of our company. Merakey offers people an exciting opportunity to make a difference in the lives of thousands. Available positions include: Administrative Staff Behavioral Specialist Case Manager Counselor Direct Care Support Foster Parents Peer Specialist Program Supervisor Psychiatrist Psychologist Residential Staff RN/LPN Teacher Teaching Assistant Therapeutic Staff Therapist CLICK ON LINK BELOW TO BE DIRECTED TO OUR WEBSITE FOR YOUR APPLICATION: https://recruiting.adp.com/srccar/public/RTI.home?c=1148411&d=External#/  

Merakey is currently seeking Direct Support Professionals Full time 40 hours to join our IDD division in Escondido, CA ABOUT MERAKEY Merakey is a leading developmental, behavioral health and education provider offering a breadth of integrated services to individuals and communities across the country. We leverage our size and expertise to develop innovative solutions and new models of care to meet the needs of individuals, their families, public and private healthcare funders and community partner organizations. We recognize that complex needs require a holistic approach. With our experience, expertise and compassion, we empower everyone within our communities to reach their fullest potential. With a rich tradition spanning 50 years with nearly 10,000 employees, Merakey, formerly NHS, provides care to over 40,000 adults and children throughout Pennsylvania, New Jersey, New York, Maryland, Delaware, Virginia, Louisiana, Michigan, California and Tennessee. WHAT MERAKEY HAS TO OFFER The stability that comes with working for a national leader providing education and human services to individuals with special needs Highly competitive compensation plans Career advancement opportunities in a rapidly growing company Flexible scheduling Benefits for all employees including marketplace savings program (discounts on cell phone plans, shopping, travel and more); Wellness programs (including discounted gym memberships, mail order prescription plans); legal and financial services; 24-hour nurse hotline; life/disability coverage; and Employee Assistance Program Benefits for qualifying employees including medical, dental & vision coverage; flexible spending account; 403B retirement plan with company contribution Generous PTO plans including vacation, sick, and holiday pay for qualifying employees POSITION DETAILS Responsibilities include but are not limited to the following: The Direct Support Professional (DSP) interacts with and supports the individual in a variety of potential settings, including community, family or individual homes and generic community settings, as well as Adult Training Facilities (ATF). The DSP provides personal care, instruction, guidance, mentoring, companionship and support, often across a 24-hour period, according to the individual's Person-Centered Plan/Individual Support Plan (ISP). The DSP provides a level of care that enhances the health, safety, dignity and contentment of every consumer served. Interact with individuals in a home-like setting along with the guidelines of an approved treatment plan. Provide assistance and training to individuals in the areas of personal care, communication, and social skill development. Assists, teaches, and monitors daily living activities including (but not limited to) personal hygiene, bathing, shaving, grooming, medications, laundry and room care. Please apply on line at: https://recruiting.adp.com/srccar/public/RTI.home?c=1148411&d=External#/ Requisition Number: 43399 Merakey is proud to be an Equal Opportunity Employer!

Job DetailsLevel Experienced Job Location Homestead - , FL Education Level Bachelor's Degree Job Shift Any Job Description Job Summary The Case Manager is responsible for coordinating case management and family reunification services for children in an on-site children’s residential facility. Responsible for the safe and timely release of all children to appropriate care. They ensure contractual requirements and client expectations are met at the on-site residential facility. Candidates must be bilingual in Spanish and English (speaking, reading, and writing).   Reports to : Lead Case Manager Medical Services Program Manager   Principle Accountabilities: Coordinate case management and family reunification services for children Initiate and maintain direct contact with each child and the child’s family while the child is in ORR care in order to efficiently advance the child’s family reunification and release the child from the facility Facilitate the timely release or discharge of children to identified family members or authorized caregiver/custodian, and document the provision of services in each child’s case file. Conduct and documents ORR UC assessments in accordance with ORR policies and procedures Report significant incidents in accordance with ORR policies and procedures Maintain the UC case file and ORR database in accordance with ORR policies and procedures   Hours : Case Mangers are needed during the day. Work day will be from 8:00am-8:00pm Job Qualifications Experience & Education Spanish language proficiency Bachelor’s degree in social work, psychology, sociology, or other relevant behavioral science Proficient in the use of the computer and web-based programs. Clean criminal background check Clean Child Abuse and Neglect (CAN) or child protective services check.   Physical Requirements : Must be able to sit for more than 8 hours per day Must be willing to work over time if necessary Must be able to use an elevator or walk up and down stairs Must be able to lift up to 40 lbs and carry up to 10 ft Must be able to routinely grasp or handle objects, use finger dexterity, bend elbows/knees and reach above and below shoulders Must be able to read and interpret handwritten and typewritten print Must be able to communicate by voice and detect sound by ear Must be able to pass a criminal background investigation Must complete Urine Drug Screen CLICK ON LINK BELOW TO BE DIRECTED TO OUR WEBSITE FOR YOUR APPLICATION PROCESS:  https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=404&clientkey=8988C21CD8B74C7809F15FA89BE25BAC

Job DetailsLevel Undisclosed Job Location Homestead - , FL Position Type Undisclosed Education Level Bachelor's Degree Salary Range Undisclosed Travel Percentage Undisclosed Job Shift Undisclosed Job Category Undisclosed Job Description Job Summary The Clinical Counselor is responsible to provide the clinical counseling services to an assigned caseload of unaccompanied children (UCs) at an on-site children’s residential facility. Functions as the liaison with other Clinical Counselors and Case Management and any other onsite vendors. This position is responsible for ensuring contractual requirements and client expectations are met at the on-site residential facility. Candidates must be fully bilingual in Spanish and English (Speaking, Reading, and Writing)   Reports to: Lead Clinical Counselor   Principle Accountabilities Ensures that all ORR policies and procedures are adhered to. Conducts and documents mental health assessments for all children in care as well as provide ongoing individual and group counseling in accordance with ORR policies and procedures. Screens for human trafficking concerns. Ensures quality care for all unaccompanied children (UC) residents and timely response to UC’s needs, including crisis intervention. Provides weekly counseling to assigned caseload. Provides group therapy/community group meetings. Coordinate caseload with assigned case managers and lead case managers. Provides reports needed to supervisor. Attends internal and external meetings. Maintains the UC case file and ORR database in accordance with ORR policies and procedures. Reports significant incidents in accordance with ORR policies and procedures. Follows up on all Significant Incident Reports (SIRs).   Other Duties Performs duties in a safe manner.  Follows the corporate safety policy.  Participates and supports safety meetings, training and goals.  Ensures safe operating conditions within area of responsibility.  Encourages co-workers to work safely.  Identifies “close calls” and/or safety concerns to supervisory personnel.  Maintains a clean and orderly work area. Perform other duties as assigned within your scope of work and responsibility. Assists in active implementation of company initiatives to ensure compliance with OSHA VPP, ISO, JCAHO, AAAHC, and other mandated regulations/standards.   Job Qualifications Experience & Education Bilingual in Spanish and English. Master’s degree in social work, psychology, sociology or other relevant behavioral science in which clinical experience is a program requirement, OR  Bachelor’s degree in one of the aforementioned sciences plus three years of clinical employment experience in this area. Flexibility and willingness to travel as needed. Excellent presentation skills as well as oral and written communication skills required. Proficiency with computer, common office equipment, and MS Office products required.   Preferred Qualifications 2 years of clinical experience with adolescents. Licensed in any Clinical Counseling field or license eligible. Experience with the assessment of trauma, abuse or human trafficking.   Physical Requirements Must be able to sit for more than 8 hours per day Must be willing to work over time if necessary Must be able to use an elevator or walk up and down stairs Must be able to lift up to 40 pounds and carry up to 10 feet Must be able to routinely grasp or handle objects, use finger dexterity, bend elbows/knees and reach above and below shoulders Must be able to read and interpret handwritten and typewritten print Must be able to communicate by voice and detect sound by ear Must be able to pass a criminal background investigation Clean Child Abuse and Neglect (CAN) or child protective services check Must complete Urine Drug Screen CLICK ON LINK BELOW TO BE DIRECTED TO OUR WEBSITE FOR YOUR APPLICATION PROCESS:  https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=1280&clientkey=8988C21CD8B74C7809F15FA89BE25BAC

Case Manager Contract Job Summary The Case Manager is responsible for coordinating case management and family reunification services for children in an on-site children’s residential facility. Responsible for the safe and timely release of all children to appropriate care. They ensure contractual requirements and client expectations are met at the on-site residential facility. Candidates must be bilingual in Spanish and English (speaking, reading, and writing).  Reports to: Lead Case Manager.  Principle Accountabilities Coordinates case management and family reunification services for children. Initiates and maintains direct contact with each child and the child’s family while the child is in ORR care in order to efficiently advance the child’s family reunification and release the child from the facility. Identifies potential family members or other sponsors for reunification. Facilitates the timely release or discharge of children to identified family members or authorized caregiver/custodian and documents the provision of services in each child’s case file. Supports family members or other sponsors to assist them with understanding the process and the child’s needs. Conducts and documents ORR unaccompanied child (UC) assessments in accordance with ORR policies and procedures. Reports significant incidents in accordance with ORR policies and procedures. Works closely with counselors and care coordinators to ensure communication. Maintains the ORR Database in accordance with ORR policies and procedures. Other duties as assigned by supervisor.   Other Duties Performs duties in a safe manner.  Follows the corporate safety policy.  Participates and supports safety meetings, training and goals.  Ensures safe operating conditions within area of responsibility.  Encourages co-workers to work safely.  Identifies “close calls” and/or safety concerns to supervisory personnel.  Maintains a clean and orderly work area. Assists in active implementation of company initiatives to ensure compliance with OSHA VPP, ISO, JCAHO, AAAHC, and other mandated regulations/standards.   Experience & Education Bilingual in Spanish and English. Bachelor’s degree in social work, psychology, sociology, or other relevant behavioral science. 3-5 years of progressive employment experience in the aforementioned fields (advanced degree can be substituted for years of employment experience). Must be able to multi-task, be detail-oriented, be organized and have excellent verbal and communication skills. Proficiency with computer and common office equipment, as well as with MS Office products required.   Preferred Qualifications 1 year of experience in child care. 1 year of experience in child welfare or case management with children.   Physical Requirements Must be able to sit for more than 8 hours per day Must be willing to work over time if necessary Must be able to use an elevator or walk up and down stairs Must be able to lift up to 40 pounds and carry up to 10 feet Must be able to routinely grasp or handle objects, use finger dexterity, bend elbows/knees and reach above and below shoulders Must be able to read and interpret handwritten and typewritten print Must be able to communicate by voice and detect sound by ear Must be able to pass a criminal background investigation Clean Child Abuse and Neglect (CAN) or child protective services check Must complete Urine Drug Screen   CLICK ON LINK BELOW TO BE DIRECTED TO OUR WEBSITE TO SEARCH LOCATIONS AND JOB REQUIREMENTS & APPLICATION PROCESS : https://www.paycomonline.net/v4/ats/web.php/jobs?clientkey=8988C21CD8B74C7809F15FA89BE25BAC   Vighter Medical Group is an equal opportunity and affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, and or any other characteristic protected by law. Position is contingent upon contract award. 

  POSITION SUMMARY Responsible for assisting the store manager in the daily operation of an Envision Base Service Store located on military bases.  Assist in the supervision of staff, and scheduling appropriate coverage of staff during store hours.  Ensure that staff provides exceptional customer support and effective and efficient retail operations and sound business practices.   KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS INCLUDE Assist Store Manager with maintaining employees work schedules to ensure the store is properly staffed during all scheduled store hours. Assist in the management of 2 to 10 employees. Assist in the preparation of daily sales accounting and reconciliation. Responsible for assisting in the security of store assets, inventory and cash. Responsible for assisting the Store Manager in maintaining exceptional quality and customer service standards. Assist in training of new employees, identify and conduct training for all employees as needed. Maintain a safe and clean work environment by educating and directing personnel on the use of all control points, equipment, and resources; maintain compliance with established safety policies and procedures. Perform outside sales calls on local businesses.  Ensure store appearance is maintained in a clean and orderly manner.  Promote Ability One sales. Assist Store Manager in coordinating with the BSC Director of Retail Operations on promotions and special sales events.  Look for opportunities to promote the store. Develop and coordinate effective merchandising efforts. Assist Store Manager with the implementation and adherence of legal compliance and all Envision policies and procedures. Responsible for actively maintaining employee morale. Flexibility to perform other duties as assigned by the store manager and/or regional manager. Qualifications JOB REQUIREMENTS INCLUDE (List as required or preferred )   Education: High school diploma or GED equivalent required; some college coursework in business preferred.   Experience: Minimum of two years of retail experience and/or training and demonstrated managerial skills required; merchandising and marketing experience a plus.   Knowledge/Skills: Basic knowledge of computer applications. Proficient knowledge of customer service principles, including customer needs assessment, meeting quality service standards, and evaluation of customer satisfaction. Ability to project a professional image to the public. Must possess organizational and mathematical skills. Ability to coordinate and direct a variety of administrative activities. Ability to establish priorities and meet operational deadlines. Ability to plan, assign, supervise and evaluate personnel. Possess good interpersonal and communication skills. Ability to actively support the mission of Envision.   Licenses/Certifications: Current driver’s license and driving record in good standing as applicable. Ability to successfully complete required DOT driver’s certification and successfully complete DOT physical and drug screen, per DOT regulations, as applicable. CLICK ON LINK BELOW TO BE DIRECTED TO OUR WEBSITE FOR YOUR APPLICATION: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=18343&clientkey=B340A40E98C1771BD1CBA4EBCC452E45 Envision, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without illegal discrimination because of race, color, sex, age, gender identity, disability, religion, citizenship, national origin, ancestry, military status or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics and genetic information, and any other status protected by law. Envision employs and advances in employment individuals with disabilities and veterans, and treats qualified individuals without discrimination on the basis of their physical or mental disability or veteran status.   Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.   This position description is intended to convey generally the duties of this job.  It is not an all-inclusive listing of duties, and it is not a contract, expressed or implied.

Provide home-based services to visually impaired and blind children within the community who are unable to attend the Early Childhood and Development Center (ECDC). Will perform various duties throughout ECDC as needed, including but not limited to, assisting in the transportation of children to the center and duties in the office, classroom and kitchen. In addition, this position requires the ability to provide support in the event of the Director’s absence in order to maintain high standards of care. Provide home-based educational services by following home-based curriculum, maintaining a portfolio for each child that includes all required documentation, recording observations, and personalized goals and objectives for each child. Develop and foster positive and productive relationships with families by delivering messages, sharing newsletters and center information and other items to and from family members. Encourage family members to participate in center activities and educate about center services. Conduct assessments twice a year and share the results with family members. Provide transportation utilizing the school vehicle for daily scheduled routes and trips while maintaining a safe environment by operating vehicle in such a way that all regulations and laws are followed: Transport children in approved safety restraint systems during entire route. Follow proper protocol in the event of an accident or mechanical problem, ensuring the safety of children at all times. Follow proper protocol for receiving children on vehicle: ensure that children appear to be healthy, follow safe loading and unloading procedures and ensure that children are released to the designated individual(s). Develop and follow efficient and safe written transportation routes ensuring that no child is in the vehicle for more than one hour at a time and that no child is left alone in the vehicle without adult supervision. Before operating vehicle, ensure that proper protocol is followed: Conduct daily pre-trip inspection, complete appropriate paperwork, and ensure that communication device(s) is in proper working order. Report any concerns to management. Ensure vehicle has sufficient fuel. Maintain cleanliness of vehicle: sweep vehicle weekly, pick up trash daily, and mop floors as needed. Routinely inventory vehicle emergency and first aid supplies and equipment. Report any needed items to management. Oversee ECDC daily operations, compliance requirements and scheduling of staff in the absence of the Director. Assist with coverage in the office, classroom and kitchen as needed in order to comply with KDHE regulations. Model positive and effective adult/child behaviors (e.g. classroom, with parents, etc.) in all activities which leads to the emotional, intellectual and social development of children. Assist Enrollment Coordinator when warranted. Report any observances of problems with children to the Director of ECDC. Flexibility to perform other duties as assigned. Qualifications Education: High school diploma or GED equivalent required. Associate’s Degree in Early Childhood Education, or related field, preferred. Experience: Minimum of 3 years experience implementing early childhood education curriculum.   Knowledge/Skills: Must be a minimum of 21 years of age and maintain a current valid state driver’s license and a driving record that is in good standing. Working knowledge and understanding of early childhood development and education required. Must have understanding of Special Education with an emphasis on Visual Impairment. Must be proficient in Microsoft Office Suites. Sincere desire to help children learn, grow and gain new skills. Strong ability to communicate effectively with parents and include them in their child’s learning process. Above average attention to detail and follow up with demonstrated ability to schedule and keep appointments. Self-motivated as well as able to work independently with periodic consultation/direction.   Licenses/Certifications: KDHE Program Director license required. Must maintain a current Child Development Associate (CDA) certification. Must maintain a current First Aid certification. Must maintain a current CPR certification. Current driver’s license and driving record in good standing required.   CLICK ON LINK BELOW TO BE DIRECTED TO OUR WEBSITE FOR YOUR APPLICATION: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=17293&clientkey=B340A40E98C1771BD1CBA4EBCC452E45 Envision, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without illegal discrimination because of race, color, sex, age, gender identity, disability, religion, citizenship, national origin, ancestry, military status or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics and genetic information, and any other status protected by law. Envision employs and advances in employment individuals with disabilities and veterans, and treats qualified individuals without discrimination on the basis of their physical or mental disability or veteran status.   Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. This position description is intended to convey generally the duties of this job. It is not an all-inclusive listing of duties, and it is not a contract, expressed or implied.    

Under the direction of the LEM Manager, the Program Assistant -Biligual provides administrative and program support to the LEM Department and managesthe department’s supplies and forms. All work to be completed with minimum supervision and in accordance with organizational standards. ESSENTIAL DUTIES AND RESPONSIBILITIES   Maintain knowledge of the LEM department’s policy and procedures. Provides custormer service support to the LEM Department, including receiving telephone calls and emails and responding appropriately, conducting reminder calls to providers for schedules visits. Provides administrative support by taking minutes at department meetings, and compiling report on activities from the LEM department. Provies technical assistance for LE monitors for technology and administrative polices, protocols. Responsible for responding to the daily needs of program staff. Responsible for processing managing the departments purchase orders, check requests and supply orders. Prepares expense for appropriate signatures as well as expediting invoice payments.   Reviews and matches invoices and packing slips. Serve as liason with marketing deparment. Manage the inventory of program forms and supplies. Assist department with reviewing document content including mileage reports. Serves as liaison to the IT Department/Operations Department and acts as troubleshooter for the assigned site’s equipment.  Maintains confidentiality regarding all documentation and client and staff information.  Other Functions: The Organization may assign other functions to the job at its discretion. EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED) three months related experience and/or training.  OTHER SKILLS AND ABILITIES: Organization skills Ability to communicate effectively English/Spanish required  Location: 8741 S Greenwood, Chicago, IL and field based.                  Salary: 27,700/yr IL Action for Children is EEO/M/F/D/V Employer

Under the direction of the Director of Referrals and Outreach, the Chicago Early Learning Coordinator Bilingual provides assistance and referral service to parents seeking early care and education options. Provides follow-up to parents to ensure contact has been made. Provides education and information on Chicago Early Learning enrollment process, quality indicators, licensing standards, Early Head Start Programs, Chicago Early Learning Programs, IDHS Child Care Assistance Program and other early learning program options. Serves as a point person with internal and external programs.  ESSENTIAL DUTIES AND RESPONSIBILITIES   Provide information to parents and CPS and DFSS staff regarding Chicago Early Learning application and enrollment process over the phone and/or at walk-in desk in accordance with IAFC and City of Chicago policies and procedures. This includes connecting parents and staff to the universal application website, and Chicago Early Learning Family Resource Centers, appropriate CPS and DFSS offices, providing tuition information, etc. Ensure that problem cases are resolved in a timely, accurate and professional manner. Provide assistance to parents who are interested in applying for Chicago Early Learning preschool program through the online Chicago Early Learning Preschool Application. This includes answering questions regarding application navigation, completing and submitting online application for parents, updating and changing information for parents who have completed the application, providing referral assistance, and escalating application issues to DFSS and/or CPS as necessary. Provide enhanced referral service to parents based on parent’s needs/request and contractual obligations. Troubleshoot more difficult calls from parents and Chicago Early Learning sites regarding special needs referrals, child development issues, etc. Ensure problem cases are resolved in a timely, accurate and professional manner. Provide feedback to Director, CPS, DFSS and Mayor’s Office on CEL application, verification and enrollment process, including issues faced by parents completing these steps, noticeable trends, and customer feedback. Input data and maintain zip code database, NACCRAware database, COPA database and Salesforce (IAFC’s customer relations management system). Refers potentially eligible parents to appropriate IAFC programs for information on IDHS program; educates parents on other IAFC programs.   Reconcile and prepare reports for internal/DFSS/CPS use and written consumer education materials. EDUCATION and/or EXPERIENCE: Bachelor's degree in Social Services, Early Childhood Education or related field with at least 18 credit hours of child development and two years work experience with direct childcare OR Associates degree or two years of college classes with a minimum of 60 credit hours in Social Services with at least 18 credit hours in child development with three years work experience with direct childcare in which at least one year is in a child care resource and referral program. Ability to travel locally. Strong verbal and written communication skills. Excellent presentation skills. Fluent in English/Spanish required Salary: $18/hr      Location - 8741 S Greenwood Ave, Chicago,IL This is a temporary position, without benefits through  September 20th, 2019 IL Action for Children is EEO/M/F/D/V Employer

POSITION SUMMARY The Accessibility/Usability Tester II (A/U) will execute contract obligations and deliverables as it relates to A/U testing and accessibility programming within the Workforce Innovation Center. The A/U Tester will be responsible for the timely definition and execution of technical, web, software and hardware solutions that create value and support client needs and pursuits. This position will play a vital role in building an A/U technical deck that both benefits clients and supports work flow and process oriented program development to achieve the blind and visually impaired employment and training goals.   KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS INCLUDE  Test case development (work and process flow) Automated test case execution utilizing approved software systems (web – WCAG 2.1, application, software, hardware, device) Manual test case execution (web, application, software, hardware, device) Execute and evaluate test case scenarios by both sighted and BVI testers Identification and recording of A/U deficiencies Development and delivery of test case reporting (points for remediation) Communication Flexibility to perform other duties as assigned   Qualifications JOB REQUIREMENTS INCLUDE    Education: High school diploma or GED equivalent required; some college coursework preferred. Bachelor’s degree Web Development, Computer Science or related technical field – preferred   Experience: One to three years relevant communication, technical or development experience to support programs. Proven working experience providing written, technical, development or operational support to project teams.   Knowledge/Skills: Excellent communication skills, analytic and problem-solving skills. Demonstrated organizational and project management skills. Ability to develop and monitor projects, work plans and other reporting instruments. Strong computer skills including adaptive technology skills in Braille, speech and large print Ability to manage and execute multiple concurrent tasks. Ability to work well in team environment and under tight deadlines.   Licenses/Certifications: AT courses and certification preferred   SUPERVISORY RESPONSIBILITIES   Total Number of Employees Directly Supervising: _0__   Number of Subordinate Supervisors Reporting to Position: _0__   VISION REQUIREMENTS INCLUDE (check one )              Can be performed with or without assistive technology:   _X_    Required to perform activities such as: preparing/analyzing data/figures; viewing a computer screen; reading; inspecting small objects for defects; using measuring devices; and/or assembling parts with close eye contact.           ___   Required to perform activities such as: operating machinery and/or power tools at or within arm’s reach; performing non-repetitive tasks such as carpentry work or repairing machinery.   _X_    Required to review/inspect own assigned work, the work of others, or facilities or structures.      Requires normal (or corrected to normal) vision/acuity:   ___    Required to operate motor vehicles and/or heavy equipment such as forklifts.   COMMENTS   CLICK ON LINK BELOW TO BE DIRECTED TO OUR WEBSITE FOR YOUR APPLICATION PROCESS: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=15168&clientkey=B340A40E98C1771BD1CBA4EBCC452E45&jpt=5f45c20cb82617490404afa93adc83c0 Envision, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without illegal discrimination because of race, color, sex, age, gender identity, disability, religion, citizenship, national origin, ancestry, military status or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics and genetic information, and any other status protected by law.   Envision employs and advances in employment individuals with disabilities and veterans, and treats qualified individuals without discrimination on the basis of their physical or mental disability or veteran status.   Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. This position description is intended to convey generally the duties of this job.  It is not an all-inclusive listing of duties, and it is not a contract, expressed or implied.

Under the direction of the Vice President of Quality and Workforce Development, the Quality and Workforce Development Project Manager leads in the planning, coordination, and execution of training and technical assistance events, internal and external coordination, and other deliverables related to supporting government funded early care and education programs. The project manager provides the support structure to meet the needs of these organizations and facilitates training and technical assistance activities. Tracks access and use of training and technical assistance offerings. All work to be completed with minimum supervision and in accordance with organizational standards. ESSENTIAL DUTIES AND RESPONSIBILITIES   Provides leadership in executing the technical assistance work for Provider programs. Serve as the primary liaison between Illinois Action for Children and training consultants for early learning programs, providing coordination of training and technical assistance. Serve as primary contact for Community-Based Organizations seeking/using city, state, federal and private, connecting them to technical assistance, education resources, and facilitating coordination with community systems development team. Manage internal and external communication related to CBO training and technical assistance activities. Recruit and identify trainers for early learning programs Training and Technical Assistance Manage contracts with external trainers and independent consultants, including tracking of contract development and execution, reporting and payments. Coordinate logistics for all early learning programs Training and Technical Assistance appointments. Coordinate logistics for webinar trainings and technical assistance offerings Facilitates meetings of local funder, IAFC, and Training Team to review progress. Works with IAFC evaluation team to assess implementation process and outcomes. Writes technical assistance plan and tracks progress. Analyzes program data to evaluate goal achievement and inform program design. Visits/communicates with CBO program directors to ensure delivery of services. Supervises external independent trainers/consultants for this project. As a part of IAFC’s provider resources team, works closely with the training and consultation teams, the community systems development team. Externally this position works with training consultants, and funders to discuss implementation plans and program modifications. Performs other tasks as needed to advance the work. EDUCATION and/or EXPERIENCE: Bachelor’s degree in early childhood education or related field. Master’s degree in early childhood education or Type 04 (early childhood) teacher certification preferred. At least 5 years’ experience in early care and education Experience facilitating adult groups and planning meetings Excellent written and oral communication skills Access to transportation in order to visit community sites Ability to build strategic relationships with principals, directors and other community? leaders OTHER SKILLS & ABILITIES Ability to work independently, with a flexible schedule, which may include nights and/ weekends Able to present information effectively and respond to questions Ability to visit communities that are sometimes located in unfamiliar areas. Ability to work well independently and as a team member Effective written and spoken communication Ability to relate to a variety of personalities and cultures Accurate record keeping skills Ability to travel locally Ability to attend and participate in required educational programs and staff meetings Valid driver’s license, reliable personal transportation and insurance required Salary:  $58,200/year minimum          Location:  Uptown, Chicago, IL         IL Action for Children is EEO/M/F/V/D employer.

We are looking for candidates for our Family Resources Specialist position who want to build their careers in a non-profit organization by helping children & families. The Family Resource Specialist works directly with the IDHS Child Care Assistance Program (CCAP) by addressing the needs of parents and child care providers by processing applications, answering questions and addressing concerns about the program. Specific Responsibilities include : Determining parent and provider eligibility for the program by reviewing applications, entering data and authorizing payments for child care. Informing parents and providers of CCAP program operation and policies and procedures in an appropriate and professional manner over the phone and/or in person. Position requires : Associates Degree or 60 college credit hours is required, Bachelor’s degree is strongly preferred. Minimum of six months customer service experience on (preferably on telephones) in non-profit organization or an office setting required. Excellent data entry skills and ability to handle a high volume of phone calls required Competent using a computer; knowledge of Microsoft Office and Internet and excellent oral and written communications skills. Ability to work with diverse populations, particularly those with limited access to financial and professional resources. Fluency in Spanish, Polish, Chinese or Russian language is strongly preferred. Location : 13th & Damen, Chicago, IL Salary : $29,900/yr. IL Action for Children is EEO/M/F/D/V Employer

A Bag Folder/Picker works in a production manufacturing setting. Responsibilities include assembling boxes, removing various types of plastic trash bags and other industrial products from conveyor, inspecting products to specifications and hand packing them into appropriate boxes.   KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS INCLUDE (List in order of importance ) Assemble boxes for daily production as needed. Remove counted, stacked bags from all positions on the indexing conveyor, adjusting rhythm as needed per job specifications. As product comes off machine, stack required bundles of bags or other products and place them in box on conveyor per job specifications. Close box properly and feed box through the tape machine. At roll change, assist with unwinding the machine scrap left on the cores and place scrap film and cores in proper containers. Work under general supervision, referring production, quality and machine-related issues to appropriate personnel. Keep work area clean and organized. Flexibility to perform other duties as assigned. Qualifications Education: High school diploma or GED equivalent preferred.   Experience: Previous work experience required; exposure in manufacturing environment preferred.   Knowledge/Skills: Interpersonal skills necessary to establish and maintain effective working relationships with co-workers and management. Possess a positive work attitude and a willingness to carry out instructions. Ability to express and share knowledge and ideas in a team environment. Ability to multi-task.   Licenses/Certifications: N/A   SUPERVISORY RESPONSIBILITIES   Total Number of Employees Directly Supervising: __0__   Number of Subordinate Supervisors Reporting to Position: __0__   VISION REQUIREMENTS INCLUDE (check one )   Can be performed with or without assistive technology:   ___ Required to perform activities such as: preparing/analyzing data/figures; viewing a computer screen; reading; inspecting small objects for defects; using measuring devices; and/or assembling parts with close eye contact.   ___ Required to perform activities such as: operating machinery and/or power tools at or within arm’s reach; performing non-repetitive tasks such as carpentry work or repairing machinery.   _ X _ Required to review/inspect own assigned work, the work of others, or facilities or structures.       Requires normal (or corrected to normal) vision/acuity:   ___ Required to operate motor vehicles and/or heavy equipment such as forklifts.   COMMENTS   CLICK ON LINK BELOW TO BE DIRECTED TO OUR WEBSITE FOR YOUR APPLICATION PROCESS: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=957&clientkey=B340A40E98C1771BD1CBA4EBCC452E45       Envision, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without illegal discrimination because of race, color, sex, age, gender identity, disability, religion, citizenship, national origin, ancestry, military status or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics and genetic information, and any other status protected by law.   Envision employs and advances in employment individuals with disabilities and veterans, and treats qualified individuals without discrimination on the basis of their physical or mental disability or veteran status.   Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.   This position description is intended to convey generally the duties of this job. It is not an all-inclusive listing of duties, and it is not a contract, expressed or implied.

Responsible for the safe and efficient operation of a machine that produces plastic and/or paper products according to specifications, quality standards, and production goals in a manufacturing environment.   KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS INCLUDE (List in order of importance ) Follow and comprehend work orders, routing guides and spec sheets related to operation of machine. Move raw material rolls from ready position to unwind position on machine. Secure end of new roll to core end of previous roll, and advance through machine prior to production. Run machine cycles assuring that all parameters such as seals, length, width, blocking, and batch count meet specifications and quality standards. Convey order requirements to production line pickers in work cell. Ensure production orders are completed on schedule. Confirm that box marking, labeling, taping and case counts are correct. Palletize boxes of finished product per specifications. Place scrap and cores into appropriate containers. Perform minor machine adjustments as needed. Work under general supervision, referring production, quality and machine-related issues to appropriate personnel. Flexibility to perform other duties as assigned. Qualifications Education: High school diploma or GED equivalent preferred.   Experience: Some exposure and experience in operating machines in a manufacturing environment preferred.   Knowledge/Skills: Basic math and computer skills required. Basic mechanical knowledge required. Interpersonal skills necessary to establish and maintain effective working relationships with co-workers and management. Ability to express and share knowledge and ideas in a team environment. Ability to multi-task.   Licenses/Certifications: NA   CLICK ON LINK BELOW TO BE DIRECTED TO OUR WEBSITE FOR YOUR APPLICATION PROCESS: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=959&clientkey=B340A40E98C1771BD1CBA4EBCC452E45        SUPERVISORY RESPONSIBILITIES   Total Number of Employees Directly Supervising: _0__   Number of Subordinate Supervisors Reporting to Position: _0__     VISION REQUIREMENTS INCLUDE (check one )   Can be performed with or without assistive technology:   ___ Required to perform activities such as: preparing/analyzing data/figures; viewing a computer screen; reading; inspecting small objects for defects; using measuring devices; and/or assembling parts with close eye contact.   _ X _ Required to perform activities such as: operating machinery and/or power tools at or within arm’s reach; performing non-repetitive tasks such as carpentry work or repairing machinery.   ___ Required to review/inspect own assigned work, the work of others, or facilities or structures.   Requires normal (or corrected to normal) vision/acuity:   ___ Required to operate motor vehicles and/or heavy equipment such as forklifts.     COMMENTS   Envision, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without illegal discrimination because of race, color, sex, age, gender identity, disability, religion, citizenship, national origin, ancestry, military status or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics and genetic information, and any other status protected by law.   Envision employs and advances in employment individuals with disabilities and veterans, and treats qualified individuals without discrimination on the basis of their physical or mental disability or veteran status.   Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.   This position description is intended to convey generally the duties of this job. It is not an all-inclusive listing of duties, and it is not a contract, expressed or implied.