138 jobs found in vermont

Location: US-VT-Manchester Village# of Openings: 1Category: Human ResourcesPosition Type: Regular Full-TimeFLSA Status: Non-ExemptAbout UsAre you inspired by luxury and tradition? We are. And we're surrounded by it every day. Connect with our history while simultaneously building the future of quintessential resort travel at The Equinox Resort & Spa. We are a team that often celebrates 20+ years of continual employment for our associates. People don't just come to work here, they stay ... and grow.Our luxury property has a long tradition of providing unique experiences and genuine hospitality to prominent historical figures as well as individuals, families, couples and groups for over 200 years. Our employment opportunities run the gamut from part time and on call positions to long-term roles offering unlimited growth and advancement. Living and working in beautiful southern Vermont is a dream for many that can be achieved at The Equinox Resort & Spa.We seek staff with a passion for travel, local food and drink and a spa-inspired lifestyle with a demonstrated team-oriented approach to work and life. We offer competitive wages, on-the-job training, benefits and perks and privileges including a FREE shift meal in our caf, flexible scheduling, competitively-priced insurance coverages, paid time off, FREE uniform, FREE parking and so much more.Join the first luxury resort in HEI Hotels & Resorts' portfolio - The Equinox - A Luxury Collection Golf Resort & Spa. Apply today!OverviewConduct day to day operation of the Human Resources department which includes: Greeting internal and external guests to the Human Resources department, administer company benefits programs, conducting enrollments, answering questions and troubleshooting problems.ResponsibilitiesAssist associates whenever possible with requests and/or information. Attempt to answer associate questions and/or address associate concerns in a timely manner. Assist in the recruiting, screening and interviewing for all management and non-management hotel positions. Assist the Human Resources Director or Human Resources Manager in directing and instructing the management staff in effective recruiting and interviewing techniques using methods such as verbal presentations and written directions to ensure the hiring and retention of qualified and effective associates. Schedule interviews and process related paperwork.Create and update Human Resources bulletin boards and other posting locations as needed.Distribute paychecks as needed.Maintain accurate and updated department and associate files.Explain elements of various benefits to associates as required and assist with enrollment and claims processing. Assist with associate relations events and recognition, as needed, e.g. Associate of the Month program, Associate Anniversary Awards program, etc.Process benefits enrollments and other functions electronically, as required.Monitor and update job requisitions as required. Communicate hotel job openings internally and externally, via bulletin board postings, telephone, letters, referral contacts, telephone Hot Line, etc. pursuant to Company policy.Coordinate all other pre-selection activities, including drug testing; reference checks, etc., to ensure compliance with all Company policies and procedures. Process all transfer requests in the required time frame.Respond to all interviewed applicants via telephone or letter within required time frame.Assist Director of Human Resources or Human Resources Manager in achieving goals and objectives as identified in hotel annual Affirmative Action Plan (AAP).Control the administration of wages and benefits to ensure the accurate and equitable application of same, analyzing and applying information retrieved from moderately complex reports, manuals and/or computer systems.Prepare correspondence and memos as needed.Maintain applicant flow log/data.Ensure all new hires and existing associates possess proper employment eligibility verifications.Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. QualificationsHigh School Diploma or equivalent required, Bachelor's Degree preferred.Hotel experience preferred.Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. Leadership skills to motivate and develop staff and to ensure accomplishment of goals. Able to set priorities, plan, organize, and delegate. Written communication skills to be concise, well organized, complete, and clear. Ability to work effectively under time constraints and deadlines.Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. BenefitsHEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI114689530

CVS Health Job Description The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: * Overall store management, supervision, and policy implementation * Sales and inventory management * Employee staffing, training, and development * Financial management * Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings. Essential Functions: 1. Management * Lead others and work effectively with store crews * Supervise, assign and direct activities of the store's crew * Effectively communicate information to store crew and supervisors in an open and timely manner * Support Store Manager with actions plans for operational and service improvement 2. Customer Service * Assist customers with their questions, problems and complaints * Promote CVS customer service culture (greet, offer help, and thank) * Required Qualifications Deductive reasoning ability, advanced analytical skills and computer skills. Advanced communication skills, leadership, supervision, and influencing skill Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications Experience as a retail manager or supervisor Education High school diploma or equivalent required Business Overview It's a new day in health care. Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all. We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability. CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team . Please note that we only accept applications for employment via this site. If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

CVS Health Job Description General Summary: The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program, and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: * Overall store management, supervision, and policy implementation * Sales and inventory management * Employee staffing, training, and development * Financial management * Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters.In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions: 1. Management * Lead others and work effectively with store crews * Supervise, assign and direct activities of the store's crew * Effectively communicate information to store crew and supervisors in an open and timely manner * Support Store Manager with actions plans for operational and service improvement 2. Customer Service * Assist customers with their questions, problems and complaints * Promote CVS customer service culture (greet, offer help, and thank) * Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations) * Handle all customer relations issues in accordance with company policy * Promote a positive shopping experience for all customers * Maintain customer/patient confidentiality 3. Merchandising/Presentation * Price merchandise * Stock shelves * Reset departments following POGs adapting them to a particular store * Organize and execute the display and signing of weekly, major promotional and seasonal merchandise * Organize and execute the display and maintenance of off-shelf merchandise 4. Loss Prevention * Control use of register keys, securing door keys, alarm codes, and safecombinations * Execute locking of safe and security doors and setting of alarms when closing the store * Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report * Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly * Protect store assets * Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases * Maintain and react to Electronic Article Surveillance system * Ensure price accuracy, using POS Price Accuracy Report and in-store price audits 5. Operations * Respond to MIS * Review electronic journal * Access, input, retrieve and analyze information from the computer * Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine * Maintain an organized office and backroom * Work reserve stock * Oversee and execute the preparation of the daily cash report and weekly summary * Develop sales/hours forecasts * Load and unload deliveries * Lift 35 pound trays/cases to a height of 4 feet * Move trays/cases from one location to another * Verify and document billing of merchandise (check-in merchandise) * Execute and document merchandise returns and inter-store transfers * Operate a cash register - including: cash, check and charge transactions * Bagging merchandise * Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance;refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings * Deliver deposits and secure change from the bank maintain a balanced imprest fund * Schedule daily, weekly activities; prepare weekly work schedules based on store's budgeted hours * Finalize weekly payroll * Ensure compliance with all company policies and procedures and federal and state laws * Prepare, complete and distribute reports and records: paid out summary; key rec's (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested * Open/close store * Conduct a walk through of the store and establish a prioritized list of tasks * Answer telephone * Identify and react to in-store repairs * Execute payment of outside vendors as appropriate 6. Human Resources * Train, develop, and evaluate crew members and supervisors * Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel * Conduct performance appraisals for all directly assigned personnel * Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job * Coach and execute counseling discussions with store employees * Maintain a work place free from discrimination and harassment 7. Financial Reporting/Administration * Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans * Prepare the store for a physical inventory Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered Ability to transfer to other CVS/pharmacy stores located within the same District Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications 5 + years of retail management experience, or experience as a CVS Supervisor Ability to transfer to other CVS/pharmacy locations outside of the same District Education A high school diploma or GED is required. - A four year college degree is preferred, or relevant work experience may be considered in lieu of a college degree. Business Overview It's a new day in health care. Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all. We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability. CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team . Please note that we only accept applications for employment via this site. If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

CVS Health Job Description General Summary: The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program, and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: * Overall store management, supervision, and policy implementation * Sales and inventory management * Employee staffing, training, and development * Financial management * Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters.In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions: 1. Management * Lead others and work effectively with store crews * Supervise, assign and direct activities of the store's crew * Effectively communicate information to store crew and supervisors in an open and timely manner * Support Store Manager with actions plans for operational and service improvement 2. Customer Service * Assist customers with their questions, problems and complaints * Promote CVS customer service culture (greet, offer help, and thank) * Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations) * Handle all customer relations issues in accordance with company policy * Promote a positive shopping experience for all customers * Maintain customer/patient confidentiality 3. Merchandising/Presentation * Price merchandise * Stock shelves * Reset departments following POGs adapting them to a particular store * Organize and execute the display and signing of weekly, major promotional and seasonal merchandise * Organize and execute the display and maintenance of off-shelf merchandise 4. Loss Prevention * Control use of register keys, securing door keys, alarm codes, and safecombinations * Execute locking of safe and security doors and setting of alarms when closing the store * Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report * Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly * Protect store assets * Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases * Maintain and react to Electronic Article Surveillance system * Ensure price accuracy, using POS Price Accuracy Report and in-store price audits 5. Operations * Respond to MIS * Review electronic journal * Access, input, retrieve and analyze information from the computer * Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine * Maintain an organized office and backroom * Work reserve stock * Oversee and execute the preparation of the daily cash report and weekly summary * Develop sales/hours forecasts * Load and unload deliveries * Lift 35 pound trays/cases to a height of 4 feet * Move trays/cases from one location to another * Verify and document billing of merchandise (check-in merchandise) * Execute and document merchandise returns and inter-store transfers * Operate a cash register - including: cash, check and charge transactions * Bagging merchandise * Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance;refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings * Deliver deposits and secure change from the bank maintain a balanced imprest fund * Schedule daily, weekly activities; prepare weekly work schedules based on store's budgeted hours * Finalize weekly payroll * Ensure compliance with all company policies and procedures and federal and state laws * Prepare, complete and distribute reports and records: paid out summary; key rec's (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested * Open/close store * Conduct a walk through of the store and establish a prioritized list of tasks * Answer telephone * Identify and react to in-store repairs * Execute payment of outside vendors as appropriate 6. Human Resources * Train, develop, and evaluate crew members and supervisors * Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel * Conduct performance appraisals for all directly assigned personnel * Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job * Coach and execute counseling discussions with store employees * Maintain a work place free from discrimination and harassment 7. Financial Reporting/Administration * Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans * Prepare the store for a physical inventory Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered Ability to transfer to other CVS/pharmacy stores located within the same District Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications 5 + years of retail management experience, or experience as a CVS Supervisor Ability to transfer to other CVS/pharmacy locations outside of the same District Education A high school diploma or GED is required. - A four year college degree is preferred, or relevant work experience may be considered in lieu of a college degree. Business Overview It's a new day in health care. Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all. We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability. CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team . Please note that we only accept applications for employment via this site. If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

CVS Health Job Description General Summary: The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program, and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: * Overall store management, supervision, and policy implementation * Sales and inventory management * Employee staffing, training, and development * Financial management * Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters.In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions: 1. Management * Lead others and work effectively with store crews * Supervise, assign and direct activities of the store's crew * Effectively communicate information to store crew and supervisors in an open and timely manner * Support Store Manager with actions plans for operational and service improvement 2. Customer Service * Assist customers with their questions, problems and complaints * Promote CVS customer service culture (greet, offer help, and thank) * Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations) * Handle all customer relations issues in accordance with company policy * Promote a positive shopping experience for all customers * Maintain customer/patient confidentiality 3. Merchandising/Presentation * Price merchandise * Stock shelves * Reset departments following POGs adapting them to a particular store * Organize and execute the display and signing of weekly, major promotional and seasonal merchandise * Organize and execute the display and maintenance of off-shelf merchandise 4. Loss Prevention * Control use of register keys, securing door keys, alarm codes, and safecombinations * Execute locking of safe and security doors and setting of alarms when closing the store * Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report * Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly * Protect store assets * Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases * Maintain and react to Electronic Article Surveillance system * Ensure price accuracy, using POS Price Accuracy Report and in-store price audits 5. Operations * Respond to MIS * Review electronic journal * Access, input, retrieve and analyze information from the computer * Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine * Maintain an organized office and backroom * Work reserve stock * Oversee and execute the preparation of the daily cash report and weekly summary * Develop sales/hours forecasts * Load and unload deliveries * Lift 35 pound trays/cases to a height of 4 feet * Move trays/cases from one location to another * Verify and document billing of merchandise (check-in merchandise) * Execute and document merchandise returns and inter-store transfers * Operate a cash register - including: cash, check and charge transactions * Bagging merchandise * Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance;refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings * Deliver deposits and secure change from the bank maintain a balanced imprest fund * Schedule daily, weekly activities; prepare weekly work schedules based on store's budgeted hours * Finalize weekly payroll * Ensure compliance with all company policies and procedures and federal and state laws * Prepare, complete and distribute reports and records: paid out summary; key rec's (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested * Open/close store * Conduct a walk through of the store and establish a prioritized list of tasks * Answer telephone * Identify and react to in-store repairs * Execute payment of outside vendors as appropriate 6. Human Resources * Train, develop, and evaluate crew members and supervisors * Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel * Conduct performance appraisals for all directly assigned personnel * Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job * Coach and execute counseling discussions with store employees * Maintain a work place free from discrimination and harassment 7. Financial Reporting/Administration * Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans * Prepare the store for a physical inventory Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered Ability to transfer to other CVS/pharmacy stores located within the same District Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications 5 + years of retail management experience, or experience as a CVS Supervisor Ability to transfer to other CVS/pharmacy locations outside of the same District Education A high school diploma or GED is required. - A four year college degree is preferred, or relevant work experience may be considered in lieu of a college degree. Business Overview It's a new day in health care. Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all. We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability. CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team . Please note that we only accept applications for employment via this site. If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

CVS Health Job Description General Summary: The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program, and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: * Overall store management, supervision, and policy implementation * Sales and inventory management * Employee staffing, training, and development * Financial management * Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters.In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions: 1. Management * Lead others and work effectively with store crews * Supervise, assign and direct activities of the store's crew * Effectively communicate information to store crew and supervisors in an open and timely manner * Support Store Manager with actions plans for operational and service improvement 2. Customer Service * Assist customers with their questions, problems and complaints * Promote CVS customer service culture (greet, offer help, and thank) * Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations) * Handle all customer relations issues in accordance with company policy * Promote a positive shopping experience for all customers * Maintain customer/patient confidentiality 3. Merchandising/Presentation * Price merchandise * Stock shelves * Reset departments following POGs adapting them to a particular store * Organize and execute the display and signing of weekly, major promotional and seasonal merchandise * Organize and execute the display and maintenance of off-shelf merchandise 4. Loss Prevention * Control use of register keys, securing door keys, alarm codes, and safecombinations * Execute locking of safe and security doors and setting of alarms when closing the store * Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report * Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly * Protect store assets * Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases * Maintain and react to Electronic Article Surveillance system * Ensure price accuracy, using POS Price Accuracy Report and in-store price audits 5. Operations * Respond to MIS * Review electronic journal * Access, input, retrieve and analyze information from the computer * Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine * Maintain an organized office and backroom * Work reserve stock * Oversee and execute the preparation of the daily cash report and weekly summary * Develop sales/hours forecasts * Load and unload deliveries * Lift 35 pound trays/cases to a height of 4 feet * Move trays/cases from one location to another * Verify and document billing of merchandise (check-in merchandise) * Execute and document merchandise returns and inter-store transfers * Operate a cash register - including: cash, check and charge transactions * Bagging merchandise * Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance;refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings * Deliver deposits and secure change from the bank maintain a balanced imprest fund * Schedule daily, weekly activities; prepare weekly work schedules based on store's budgeted hours * Finalize weekly payroll * Ensure compliance with all company policies and procedures and federal and state laws * Prepare, complete and distribute reports and records: paid out summary; key rec's (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested * Open/close store * Conduct a walk through of the store and establish a prioritized list of tasks * Answer telephone * Identify and react to in-store repairs * Execute payment of outside vendors as appropriate 6. Human Resources * Train, develop, and evaluate crew members and supervisors * Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel * Conduct performance appraisals for all directly assigned personnel * Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job * Coach and execute counseling discussions with store employees * Maintain a work place free from discrimination and harassment 7. Financial Reporting/Administration * Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans * Prepare the store for a physical inventory Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered Ability to transfer to other CVS/pharmacy stores located within the same District Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications 5 + years of retail management experience, or experience as a CVS Supervisor Ability to transfer to other CVS/pharmacy locations outside of the same District Education A high school diploma or GED is required. - A four year college degree is preferred, or relevant work experience may be considered in lieu of a college degree. Business Overview It's a new day in health care. Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all. We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability. CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team . Please note that we only accept applications for employment via this site. If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

CVS Health Job Description General Summary: The Store Manager In Training (SMIT) job is the first step in the CVS/pharmacy Retail Management Development Program, and is a short-term role (not to exceed 24 months) that provides both work assignments and training opportunities to prepare SMITs to be promoted into a Store Manager role. From the date of entry into the CVS/pharmacy Retail Management Development program as an SMIT, it may be possible to progress to a Store Manager position within 12 weeks-24 months, depending on the prior experience and performance of the SMIT, and then to field management and/or executive opportunities in 3-5 years. A SMIT is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the SMIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The SMIT is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: * Overall store management, supervision, and policy implementation * Sales and inventory management * Employee staffing, training, and development * Financial management * Customer service leadership The Store Management team receives support from their individual store team, but other support and direction come from regional field management, call centers, distribution centers, and Customer Support Center headquarters.In addition to day-to-day management responsibilities, SMITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and CVS/pharmacy culture, in order to prepare for promotion to a Store Manager position. This extensive training course is designed to provide a strong foundation to prepare a SMIT to be able to assume supervisory duties and operational control of a store immediately upon promotion into a Store Manager position. SMITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the role and be considered for Store Manager openings. No SMIT may remain in role for longer than 24 months. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when an SMIT is actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of Store Manager openings. Essential Functions: 1. Management * Lead others and work effectively with store crews * Supervise, assign and direct activities of the store's crew * Effectively communicate information to store crew and supervisors in an open and timely manner * Support Store Manager with actions plans for operational and service improvement 2. Customer Service * Assist customers with their questions, problems and complaints * Promote CVS customer service culture (greet, offer help, and thank) * Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations) * Handle all customer relations issues in accordance with company policy * Promote a positive shopping experience for all customers * Maintain customer/patient confidentiality 3. Merchandising/Presentation * Price merchandise * Stock shelves * Reset departments following POGs adapting them to a particular store * Organize and execute the display and signing of weekly, major promotional and seasonal merchandise * Organize and execute the display and maintenance of off-shelf merchandise 4. Loss Prevention * Control use of register keys, securing door keys, alarm codes, and safecombinations * Execute locking of safe and security doors and setting of alarms when closing the store * Complete random cash verifications; journal tape checks; analyze Cashier Analysis Report * Identify and react to shoplifters and apprehend to secure company assets and process shoplifters accordingly * Protect store assets * Administer, monitor, and react to Internal Loss Prevention programs and systems: employee bag checks; lockers secured; receipts for purchases * Maintain and react to Electronic Article Surveillance system * Ensure price accuracy, using POS Price Accuracy Report and in-store price audits 5. Operations * Respond to MIS * Review electronic journal * Access, input, retrieve and analyze information from the computer * Order regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine * Maintain an organized office and backroom * Work reserve stock * Oversee and execute the preparation of the daily cash report and weekly summary * Develop sales/hours forecasts * Load and unload deliveries * Lift 35 pound trays/cases to a height of 4 feet * Move trays/cases from one location to another * Verify and document billing of merchandise (check-in merchandise) * Execute and document merchandise returns and inter-store transfers * Operate a cash register - including: cash, check and charge transactions * Bagging merchandise * Execute and document: Cash/check pulls; deposits; returned check payments; check acceptance;refunds; voids; discounts; cashier verifications; rain-checks; signing crew members on/off; taking closing readings * Deliver deposits and secure change from the bank maintain a balanced imprest fund * Schedule daily, weekly activities; prepare weekly work schedules based on store's budgeted hours * Finalize weekly payroll * Ensure compliance with all company policies and procedures and federal and state laws * Prepare, complete and distribute reports and records: paid out summary; key rec's (accounts payable); MU/MD; customer cash discrepancy; returnable merchandise; accident reports; various other surveys as requested * Open/close store * Conduct a walk through of the store and establish a prioritized list of tasks * Answer telephone * Identify and react to in-store repairs * Execute payment of outside vendors as appropriate 6. Human Resources * Train, develop, and evaluate crew members and supervisors * Execute all necessary documentation for H.R.I.S. administration: hiring kits; staff enrollment forms, changes of status forms for all store personnel * Conduct performance appraisals for all directly assigned personnel * Ensure on-the-job safety of all employees and treatment for employee injuries sustained on the job * Coach and execute counseling discussions with store employees * Maintain a work place free from discrimination and harassment 7. Financial Reporting/Administration * Analyze operating reports/documents and make recommendations on how to improve store performance and implement plans * Prepare the store for a physical inventory Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inven Required Qualifications Willingness to accept promotion into a CVS/pharmacy Store Manager position if promotion is offered Ability to transfer to other CVS/pharmacy stores located within the same District Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications 5 + years of retail management experience, or experience as a CVS Supervisor Ability to transfer to other CVS/pharmacy locations outside of the same District Education A high school diploma or GED is required. - A four year college degree is preferred, or relevant work experience may be considered in lieu of a college degree. Business Overview It's a new day in health care. Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. As a CVS Health colleague, you'll be at the center of it all. We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability. CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT . We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team . Please note that we only accept applications for employment via this site. If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com . For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

Walgreens Overview Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens pharmacy technician, you'll be front and center - interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support - including the latest technology - to grow their careers and reach their goals. Responsibilities In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers. Models and delivers a distinctive and delightful customer experience. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Develops strong relationships with most valuable customers. Operations Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct. Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow. Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities. Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products. Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians. Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager. Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs. May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers. Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities. Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician. Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

Walgreens Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate.

Walgreens Overview As a Customer Service Associate, you are the face of Walgreens - the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opportunities. Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Implements Company asset protection procedures to identify and minimize profit loss. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Attends training and completes PPLs requested by Manager or assigned by corporate.

Working Solutions Job Locations US-VT-South Burlington Category Customer Service/Support Overview This is a remote independent contractor role which provides personalized tax preparation software support through inbound phone calls and video customer service and technical support, handling technical support questions via phone, with video capability. Help customers who are working on tax returns with both product and software inquiries, as well as with tax software questions and calculations. Focus on interactions regarding software navigation, plus assist customers with locating prior years' returns and amendments. Accurately assess customer requests outside of preference scope of work and route to appropriate team for customer resolution. Works in a fast-paced, work-at-home, customer service environment. Responsibilities Excellent verbal and written communication skills. Positive attitude, flexible and adaptable to change. Ability to research, navigate and locate answers from webpages and resources independently in a variety of different situations. Ability to effectively communication, based on a customer's mindset. Demonstrate a sincere desire to assist customers and put their needs first. Contractors must be able to work at least 20 hours a week on this program during the client's operating hours of 7 a.m. to 11 p.m., Monday through Sunday. Peak times fall between January 26 to April 15. Qualifications Education and Experience: At least 1 to 2 years' experience in a high-volume customer service role (i.e. call center, retail or similar environment). Having achieved a satisfactory level of technical skill or knowledge - Familiarity with operating systems, including Windows OS versions and/or Mac OS versions. Ability to install/uninstall applications. Ability to download products/applications using various browsers. Experience using accounting or tax software in the past. Having prepared own taxes a plus. Competencies: Technical Skills: Proficient data entry skills. Ability to achieve a "Meets Expectations" rating or higher on scorecard. Problem Solving/Analysis: Ability to solve problems through systematic analysis of processes with sound judgment. Have a realistic understanding of relevant issues. Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems— within time constraints, and with available resources. Must be detail-oriented. Multi-tasking/Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume. Information Management: Ability to manage large amounts of complex information easily, communicate clearly and draw sound conclusions. Independent Thinking/Self-initiative: Critical thinker with ability to focus on things that matter most to achieve outcomes Commitment to produce outcomes without direction and capable of finding necessary resources. Empathy/Customer Service: Customer-focused behavior, exhibiting a helping approach that includes listening, patience, respect and empathy for another's position. Coping/Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach are required. Computer Literacy: Ability to function in a multi-system Microsoft environment—using Word, Outlook, intranet, the internet and software applications. Communication/People Skills: Ability to influence or persuade others under positive or negative circumstances. Adapt to different styles, listen critically and collaborate. Commitment to Task: Ability to conform to established policies and procedures. Exhibit high motivation. Quality Orientation: Accomplishes tasks by considering all areas involved, no matter how small. Shows concern for all aspects of the job. Motivated toward constantly improving. Sets high standards for self-performance. Takes responsibility and accountability for successfully completing assignments or tasks. Independent contractors on this program will need to successfully pass a background check to work. The background check will consist of a Social Security number verification, National Sex Offender Registry report and a criminal history check. We are currently not accepting independent contractors residing in California, New York Pennsylvania or Washington. Contractual Relationship The relationship between you and Working Solutions is a contractual relationship. You will remain an independent contractor for the duration of this program assignment. Working Solutions will not be responsible for withholding taxes on your earnings while contracted with Working Solutions. When you receive your contract, you will be asked to agree to have no claim against Working Solutions hereunder or otherwise for vacation pay, sick leave, retirement benefits, Social Security, worker's compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any kind. PM16

Working Solutions Job Locations US-VT-Burlington Category Customer Service/Support Overview This is a remote independent contractor role which provides personalized tax preparation software support through inbound phone calls and video customer service and technical support, handling technical support questions via phone, with video capability. Help customers who are working on tax returns with both product and software inquiries, as well as with tax software questions and calculations. Focus on interactions regarding software navigation, plus assist customers with locating prior years' returns and amendments. Accurately assess customer requests outside of preference scope of work and route to appropriate team for customer resolution. Works in a fast-paced, work-at-home, customer service environment. Responsibilities Excellent verbal and written communication skills. Positive attitude, flexible and adaptable to change. Ability to research, navigate and locate answers from webpages and resources independently in a variety of different situations. Ability to effectively communication, based on a customer's mindset. Demonstrate a sincere desire to assist customers and put their needs first. Contractors must be able to work at least 20 hours a week on this program during the client's operating hours of 7 a.m. to 11 p.m., Monday through Sunday. Peak times fall between January 26 to April 15. Qualifications Education and Experience: At least 1 to 2 years' experience in a high-volume customer service role (i.e. call center, retail or similar environment). Having achieved a satisfactory level of technical skill or knowledge - Familiarity with operating systems, including Windows OS versions and/or Mac OS versions. Ability to install/uninstall applications. Ability to download products/applications using various browsers. Experience using accounting or tax software in the past. Having prepared own taxes a plus. Competencies: Technical Skills: Proficient data entry skills. Ability to achieve a "Meets Expectations" rating or higher on scorecard. Problem Solving/Analysis: Ability to solve problems through systematic analysis of processes with sound judgment. Have a realistic understanding of relevant issues. Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems— within time constraints, and with available resources. Must be detail-oriented. Multi-tasking/Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume. Information Management: Ability to manage large amounts of complex information easily, communicate clearly and draw sound conclusions. Independent Thinking/Self-initiative: Critical thinker with ability to focus on things that matter most to achieve outcomes Commitment to produce outcomes without direction and capable of finding necessary resources. Empathy/Customer Service: Customer-focused behavior, exhibiting a helping approach that includes listening, patience, respect and empathy for another's position. Coping/Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach are required. Computer Literacy: Ability to function in a multi-system Microsoft environment—using Word, Outlook, intranet, the internet and software applications. Communication/People Skills: Ability to influence or persuade others under positive or negative circumstances. Adapt to different styles, listen critically and collaborate. Commitment to Task: Ability to conform to established policies and procedures. Exhibit high motivation. Quality Orientation: Accomplishes tasks by considering all areas involved, no matter how small. Shows concern for all aspects of the job. Motivated toward constantly improving. Sets high standards for self-performance. Takes responsibility and accountability for successfully completing assignments or tasks. Independent contractors on this program will need to successfully pass a background check to work. The background check will consist of a Social Security number verification, National Sex Offender Registry report and a criminal history check. We are currently not accepting independent contractors residing in California, New York Pennsylvania or Washington. Contractual Relationship The relationship between you and Working Solutions is a contractual relationship. You will remain an independent contractor for the duration of this program assignment. Working Solutions will not be responsible for withholding taxes on your earnings while contracted with Working Solutions. When you receive your contract, you will be asked to agree to have no claim against Working Solutions hereunder or otherwise for vacation pay, sick leave, retirement benefits, Social Security, worker's compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any kind. PM16

Working Solutions Job Locations US-VT-Colchester Category Customer Service/Support Overview This is a remote independent contractor role which provides personalized tax preparation software support through inbound phone calls and video customer service and technical support, handling technical support questions via phone, with video capability. Help customers who are working on tax returns with both product and software inquiries, as well as with tax software questions and calculations. Focus on interactions regarding software navigation, plus assist customers with locating prior years' returns and amendments. Accurately assess customer requests outside of preference scope of work and route to appropriate team for customer resolution. Works in a fast-paced, work-at-home, customer service environment. Responsibilities Excellent verbal and written communication skills. Positive attitude, flexible and adaptable to change. Ability to research, navigate and locate answers from webpages and resources independently in a variety of different situations. Ability to effectively communication, based on a customer's mindset. Demonstrate a sincere desire to assist customers and put their needs first. Contractors must be able to work at least 20 hours a week on this program during the client's operating hours of 7 a.m. to 11 p.m., Monday through Sunday. Peak times fall between January 26 to April 15. Qualifications Education and Experience: At least 1 to 2 years' experience in a high-volume customer service role (i.e. call center, retail or similar environment). Having achieved a satisfactory level of technical skill or knowledge - Familiarity with operating systems, including Windows OS versions and/or Mac OS versions. Ability to install/uninstall applications. Ability to download products/applications using various browsers. Experience using accounting or tax software in the past. Having prepared own taxes a plus. Competencies: Technical Skills: Proficient data entry skills. Ability to achieve a "Meets Expectations" rating or higher on scorecard. Problem Solving/Analysis: Ability to solve problems through systematic analysis of processes with sound judgment. Have a realistic understanding of relevant issues. Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems— within time constraints, and with available resources. Must be detail-oriented. Multi-tasking/Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume. Information Management: Ability to manage large amounts of complex information easily, communicate clearly and draw sound conclusions. Independent Thinking/Self-initiative: Critical thinker with ability to focus on things that matter most to achieve outcomes Commitment to produce outcomes without direction and capable of finding necessary resources. Empathy/Customer Service: Customer-focused behavior, exhibiting a helping approach that includes listening, patience, respect and empathy for another's position. Coping/Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach are required. Computer Literacy: Ability to function in a multi-system Microsoft environment—using Word, Outlook, intranet, the internet and software applications. Communication/People Skills: Ability to influence or persuade others under positive or negative circumstances. Adapt to different styles, listen critically and collaborate. Commitment to Task: Ability to conform to established policies and procedures. Exhibit high motivation. Quality Orientation: Accomplishes tasks by considering all areas involved, no matter how small. Shows concern for all aspects of the job. Motivated toward constantly improving. Sets high standards for self-performance. Takes responsibility and accountability for successfully completing assignments or tasks. Independent contractors on this program will need to successfully pass a background check to work. The background check will consist of a Social Security number verification, National Sex Offender Registry report and a criminal history check. We are currently not accepting independent contractors residing in California, New York Pennsylvania or Washington. Contractual Relationship The relationship between you and Working Solutions is a contractual relationship. You will remain an independent contractor for the duration of this program assignment. Working Solutions will not be responsible for withholding taxes on your earnings while contracted with Working Solutions. When you receive your contract, you will be asked to agree to have no claim against Working Solutions hereunder or otherwise for vacation pay, sick leave, retirement benefits, Social Security, worker's compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any kind. PM16

Working Solutions Job Locations US-VT-South Burlington Category Customer Service/Support Overview Looking to pick up seasonal work hours during and after the holidays or year-round—and do it from home? This is seasonal, work-from-home job, you will provide personalized, tax-preparation software support. While we need agents now, the peak times will be from January 26 through April 15. You'll do inbound phone calls and video chat customer service and technical support, handling technical support questions via phone, with video capability. Help customers who are working on tax returns with both product and software inquiries, as well as with tax software questions. Focus on interactions regarding software navigation, plus assist customers with locating prior years' returns and amendments. Accurately assess customer requests outside of preference scope of work and route to appropriate team for customer resolution. Work from home in a fast-paced, customer-service environment. Responsibilities Excellent verbal and written communication skills. Positive attitude, flexible and adaptable to change. Providing top-notch customer service skills while guiding callers to the right solutions for their specific needs. Ability to research, navigate and locate answers from webpages and resources independently in a variety of different situations. Ability to effectively communicate, based on a customer's mindset. Demonstrate a sincere desire to assist customers and put their needs first. Contractors need to be flexible with scheduling and willing to work at least 10 hours a week on this program during the client's operating hours of 7 a.m. to 11 p.m., Monday through Sunday. Peak times fall between January 26 to April 15. Qualifications Education and Experience: At least 1 to 2 years of experience in a high-volume, customer-service role (call center, retail or similar environment). Having achieved a satisfactory level of technical skill or knowledge. Familiarity with operating systems, including Windows OS versions and/or Mac OS versions. Ability to install/uninstall applications. Ability to download products/applications, using various browsers. Experience using accounting or tax software in the past. Having prepared own taxes a plus. Competencies: Technical Skills: Proficient data-entry skills. Ability to achieve a "Meets Expectations" rating or higher on scorecard. Problem-solving/Analysis: Ability to solve problems through systematic analysis of processes with sound judgment. Have a realistic understanding of relevant issues. Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems— within time constraints and with available resources. Must be detail oriented. Multitasking/Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume. Information Management: Ability to manage large amounts of complex information easily, communicate clearly and draw sound conclusions. Independent Thinking/Self-initiative: Critical thinker with ability to focus on things that matter most to achieve outcomes. Commitment to produce outcomes without direction and capable of finding necessary resources. Empathy/Customer Service: Customer-focused behavior, exhibiting a helping approach that includes listening, patience, respect and empathy for another's position. Coping/Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach are required. Computer Literacy: Ability to function in a multisystem Microsoft environment—using Word, Outlook, intranet, the internet and software applications. Communication/People Skills: Ability to influence or persuade others under positive or negative circumstances. Adapt to different styles, listen critically and collaborate. Commitment to Task: Ability to conform to established policies and procedures. Exhibit high motivation. Quality Orientation: Accomplishes tasks by considering all areas involved, no matter how small. Shows concern for all aspects of the job. Motivated toward constantly improving. Sets high standards for self-performance. Takes responsibility and accountability for successfully completing assignments or tasks. Contractors on this program will need to successfully pass a background check to work. The background check will consist of a Social Security number verification, National Sex Offender Registry report and a criminal history check. We are currently not accepting applications from candidates residing in California, New York, Pennsylvania, or Washington. We are only accepting applications from those that live in the US or Canada. Contractual Relationship The relationship between you and Working Solutions is a contractual relationship. You will remain an independent contractor for the duration of this program assignment. Working Solutions will not be responsible for withholding taxes on your earnings while contracted with Working Solutions. When you receive your contract, you will be asked to agree to have no claim against Working Solutions hereunder or otherwise for vacation pay, sick leave, retirement benefits, Social Security, worker's compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any kind. PM16

Working Solutions Job Locations US-VT-Colchester Category Customer Service/Support Overview Looking to pick up seasonal work hours during and after the holidays or year-round—and do it from home? This is seasonal, work-from-home job, you will provide personalized, tax-preparation software support. While we need agents now, the peak times will be from January 26 through April 15. You'll do inbound phone calls and video chat customer service and technical support, handling technical support questions via phone, with video capability. Help customers who are working on tax returns with both product and software inquiries, as well as with tax software questions. Focus on interactions regarding software navigation, plus assist customers with locating prior years' returns and amendments. Accurately assess customer requests outside of preference scope of work and route to appropriate team for customer resolution. Work from home in a fast-paced, customer-service environment. Responsibilities Excellent verbal and written communication skills. Positive attitude, flexible and adaptable to change. Providing top-notch customer service skills while guiding callers to the right solutions for their specific needs. Ability to research, navigate and locate answers from webpages and resources independently in a variety of different situations. Ability to effectively communicate, based on a customer's mindset. Demonstrate a sincere desire to assist customers and put their needs first. Contractors need to be flexible with scheduling and willing to work at least 10 hours a week on this program during the client's operating hours of 7 a.m. to 11 p.m., Monday through Sunday. Peak times fall between January 26 to April 15. Qualifications Education and Experience: At least 1 to 2 years of experience in a high-volume, customer-service role (call center, retail or similar environment). Having achieved a satisfactory level of technical skill or knowledge. Familiarity with operating systems, including Windows OS versions and/or Mac OS versions. Ability to install/uninstall applications. Ability to download products/applications, using various browsers. Experience using accounting or tax software in the past. Having prepared own taxes a plus. Competencies: Technical Skills: Proficient data-entry skills. Ability to achieve a "Meets Expectations" rating or higher on scorecard. Problem-solving/Analysis: Ability to solve problems through systematic analysis of processes with sound judgment. Have a realistic understanding of relevant issues. Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems— within time constraints and with available resources. Must be detail oriented. Multitasking/Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume. Information Management: Ability to manage large amounts of complex information easily, communicate clearly and draw sound conclusions. Independent Thinking/Self-initiative: Critical thinker with ability to focus on things that matter most to achieve outcomes. Commitment to produce outcomes without direction and capable of finding necessary resources. Empathy/Customer Service: Customer-focused behavior, exhibiting a helping approach that includes listening, patience, respect and empathy for another's position. Coping/Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach are required. Computer Literacy: Ability to function in a multisystem Microsoft environment—using Word, Outlook, intranet, the internet and software applications. Communication/People Skills: Ability to influence or persuade others under positive or negative circumstances. Adapt to different styles, listen critically and collaborate. Commitment to Task: Ability to conform to established policies and procedures. Exhibit high motivation. Quality Orientation: Accomplishes tasks by considering all areas involved, no matter how small. Shows concern for all aspects of the job. Motivated toward constantly improving. Sets high standards for self-performance. Takes responsibility and accountability for successfully completing assignments or tasks. Contractors on this program will need to successfully pass a background check to work. The background check will consist of a Social Security number verification, National Sex Offender Registry report and a criminal history check. We are currently not accepting applications from candidates residing in California, New York, Pennsylvania, or Washington. We are only accepting applications from those that live in the US or Canada. Contractual Relationship The relationship between you and Working Solutions is a contractual relationship. You will remain an independent contractor for the duration of this program assignment. Working Solutions will not be responsible for withholding taxes on your earnings while contracted with Working Solutions. When you receive your contract, you will be asked to agree to have no claim against Working Solutions hereunder or otherwise for vacation pay, sick leave, retirement benefits, Social Security, worker's compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any kind. PM16

Working Solutions Job Locations US-VT-Burlington Category Customer Service/Support Overview Looking to pick up seasonal work hours during and after the holidays or year-round—and do it from home? This is seasonal, work-from-home job, you will provide personalized, tax-preparation software support. While we need agents now, the peak times will be from January 26 through April 15. You'll do inbound phone calls and video chat customer service and technical support, handling technical support questions via phone, with video capability. Help customers who are working on tax returns with both product and software inquiries, as well as with tax software questions. Focus on interactions regarding software navigation, plus assist customers with locating prior years' returns and amendments. Accurately assess customer requests outside of preference scope of work and route to appropriate team for customer resolution. Work from home in a fast-paced, customer-service environment. Responsibilities Excellent verbal and written communication skills. Positive attitude, flexible and adaptable to change. Providing top-notch customer service skills while guiding callers to the right solutions for their specific needs. Ability to research, navigate and locate answers from webpages and resources independently in a variety of different situations. Ability to effectively communicate, based on a customer's mindset. Demonstrate a sincere desire to assist customers and put their needs first. Contractors need to be flexible with scheduling and willing to work at least 10 hours a week on this program during the client's operating hours of 7 a.m. to 11 p.m., Monday through Sunday. Peak times fall between January 26 to April 15. Qualifications Education and Experience: At least 1 to 2 years of experience in a high-volume, customer-service role (call center, retail or similar environment). Having achieved a satisfactory level of technical skill or knowledge. Familiarity with operating systems, including Windows OS versions and/or Mac OS versions. Ability to install/uninstall applications. Ability to download products/applications, using various browsers. Experience using accounting or tax software in the past. Having prepared own taxes a plus. Competencies: Technical Skills: Proficient data-entry skills. Ability to achieve a "Meets Expectations" rating or higher on scorecard. Problem-solving/Analysis: Ability to solve problems through systematic analysis of processes with sound judgment. Have a realistic understanding of relevant issues. Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems— within time constraints and with available resources. Must be detail oriented. Multitasking/Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume. Information Management: Ability to manage large amounts of complex information easily, communicate clearly and draw sound conclusions. Independent Thinking/Self-initiative: Critical thinker with ability to focus on things that matter most to achieve outcomes. Commitment to produce outcomes without direction and capable of finding necessary resources. Empathy/Customer Service: Customer-focused behavior, exhibiting a helping approach that includes listening, patience, respect and empathy for another's position. Coping/Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach are required. Computer Literacy: Ability to function in a multisystem Microsoft environment—using Word, Outlook, intranet, the internet and software applications. Communication/People Skills: Ability to influence or persuade others under positive or negative circumstances. Adapt to different styles, listen critically and collaborate. Commitment to Task: Ability to conform to established policies and procedures. Exhibit high motivation. Quality Orientation: Accomplishes tasks by considering all areas involved, no matter how small. Shows concern for all aspects of the job. Motivated toward constantly improving. Sets high standards for self-performance. Takes responsibility and accountability for successfully completing assignments or tasks. Contractors on this program will need to successfully pass a background check to work. The background check will consist of a Social Security number verification, National Sex Offender Registry report and a criminal history check. We are currently not accepting applications from candidates residing in California, New York, Pennsylvania, or Washington. We are only accepting applications from those that live in the US or Canada. Contractual Relationship The relationship between you and Working Solutions is a contractual relationship. You will remain an independent contractor for the duration of this program assignment. Working Solutions will not be responsible for withholding taxes on your earnings while contracted with Working Solutions. When you receive your contract, you will be asked to agree to have no claim against Working Solutions hereunder or otherwise for vacation pay, sick leave, retirement benefits, Social Security, worker's compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any kind. PM16

Working Solutions Job Locations US-VT-Colchester Category Customer Service/Support Overview This is a remote, independent contractor role that provides personalized customer service through phone, email and/or live chat support. Identifies and resolves problems, as well as provides a consultative sales approach regarding various options to guide callers to the right solutions for their individual needs. Works in a fast-paced, work-at-home, customer-service environment. Responsibilities Practicing excellent verbal and written communication skills. Providing top-notch customer service skills while guiding callers to the right solutions for their specific needs. Having a positive attitude; being flexible and adaptable to change. Researching, navigating and independently locating answers from webpages and resources in a variety of situations. Communicating effectively, based on a customer's mindset. Exercising strong, multitasking skills while navigating through multiple websites and making themselves available for incoming calls. Demonstrating a sincere desire to assist customers and put their needs first. Qualifications Education and Experience: Bilingual – fluent in French and English. At least 1 to 2 years of experience in a high-volume, customer-service role (i.e. call center, retail or similar environment). Having achieved a satisfactory level of technical skill or knowledge. Familiarity with operating systems, including Windows OS versions and/or Mac OS versions. Ability to install and uninstall applications. Ability to download products and applications using various browsers. Competencies: Technical Skills: Proficient data-entry skills. Ability to achieve a "meets expectations" rating or higher on scorecard. Problem-solving/Analysis: Ability to solve problems through systematic analysis of processes with sound judgment. Have a realistic understanding of relevant issues. Organizational Skills: Ability to organize people or tasks, adjust to priorities and learn systems— within time constraints, and with available resources. Must be detail-oriented. Multi-tasking/Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume. Information Management: Ability to manage large amounts of complex information easily, communicate clearly and draw sound conclusions. Independent Thinking/Self-initiative: Critical thinker with ability to focus on things that matter most to achieve outcomes. Commitment to produce outcomes without direction and capable of finding necessary resources. Empathy/Customer Service: Customer-focused behavior, exhibiting a helping approach that includes listening, patience, respect and empathy for another's position. Coping/Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach are required. Computer Literacy: Ability to function in a multisystem Microsoft environment—using Word, Outlook, intranet, the internet and software applications. Communication/People Skills: Ability to influence or persuade others under positive or negative circumstances. Adapt to different styles, listen critically and collaborate. Commitment to Task: Ability to conform to established policies and procedures. Exhibit high motivation. Quality Orientation: Accomplishes tasks by considering all areas involved, no matter how small. Shows concern for all aspects of the job. Motivated toward constantly improving. Sets high standards for self-performance. Takes responsibility and accountability for successfully completing assignments or tasks. Independent contractors on this program will need to successfully pass a background check to work. This check will consist of a Social Security number verification, National Sex Offender Registry report and a criminal history check. We are currently not accepting independent contractors residing in California, New York, Pennsylvania or Washington. Contractual Relationship The relationship between you and Working Solutions is a contractual relationship. You will remain an independent contractor for the duration of this program assignment. Working Solutions will not be responsible for withholding taxes on your earnings while contracted with Working Solutions. When you receive your contract, you will be asked to agree to have no claim against Working Solutions hereunder or otherwise for vacation pay, sick leave, retirement benefits, Social Security, worker's compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any kind. PM16

Working Solutions Job Locations US-VT-Burlington Category Customer Service/Support Overview This is a remote, independent contractor role that provides personalized customer service through phone, email and/or live chat support. Identifies and resolves problems, as well as provides a consultative sales approach regarding various options to guide callers to the right solutions for their individual needs. Works in a fast-paced, work-at-home, customer-service environment. Responsibilities Practicing excellent verbal and written communication skills. Providing top-notch customer service skills while guiding callers to the right solutions for their specific needs. Having a positive attitude; being flexible and adaptable to change. Researching, navigating and independently locating answers from webpages and resources in a variety of situations. Communicating effectively, based on a customer's mindset. Exercising strong, multitasking skills while navigating through multiple websites and making themselves available for incoming calls. Demonstrating a sincere desire to assist customers and put their needs first. Qualifications Education and Experience: Bilingual – fluent in French and English. At least 1 to 2 years of experience in a high-volume, customer-service role (i.e. call center, retail or similar environment). Having achieved a satisfactory level of technical skill or knowledge. Familiarity with operating systems, including Windows OS versions and/or Mac OS versions. Ability to install and uninstall applications. Ability to download products and applications using various browsers. Competencies: Technical Skills: Proficient data-entry skills. Ability to achieve a "meets expectations" rating or higher on scorecard. Problem-solving/Analysis: Ability to solve problems through systematic analysis of processes with sound judgment. Have a realistic understanding of relevant issues. Organizational Skills: Ability to organize people or tasks, adjust to priorities and learn systems— within time constraints, and with available resources. Must be detail-oriented. Multi-tasking/Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume. Information Management: Ability to manage large amounts of complex information easily, communicate clearly and draw sound conclusions. Independent Thinking/Self-initiative: Critical thinker with ability to focus on things that matter most to achieve outcomes. Commitment to produce outcomes without direction and capable of finding necessary resources. Empathy/Customer Service: Customer-focused behavior, exhibiting a helping approach that includes listening, patience, respect and empathy for another's position. Coping/Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach are required. Computer Literacy: Ability to function in a multisystem Microsoft environment—using Word, Outlook, intranet, the internet and software applications. Communication/People Skills: Ability to influence or persuade others under positive or negative circumstances. Adapt to different styles, listen critically and collaborate. Commitment to Task: Ability to conform to established policies and procedures. Exhibit high motivation. Quality Orientation: Accomplishes tasks by considering all areas involved, no matter how small. Shows concern for all aspects of the job. Motivated toward constantly improving. Sets high standards for self-performance. Takes responsibility and accountability for successfully completing assignments or tasks. Independent contractors on this program will need to successfully pass a background check to work. This check will consist of a Social Security number verification, National Sex Offender Registry report and a criminal history check. We are currently not accepting independent contractors residing in California, New York, Pennsylvania or Washington. Contractual Relationship The relationship between you and Working Solutions is a contractual relationship. You will remain an independent contractor for the duration of this program assignment. Working Solutions will not be responsible for withholding taxes on your earnings while contracted with Working Solutions. When you receive your contract, you will be asked to agree to have no claim against Working Solutions hereunder or otherwise for vacation pay, sick leave, retirement benefits, Social Security, worker's compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any kind. PM16

Working Solutions Job Locations US-VT-Burlington Category Customer Service/Support Overview This is a remote, independent contractor role that will handle lead qualifications and help convert leads into clients through phone, email and/or live chat support. Identifies and resolves problems, as well as provides a consultative sales approach regarding various options to guide callers to the right solutions for their individual needs. Works in a fast-paced, work-at-home, sales environment. Responsibilities Practicing excellent verbal and written communication skills. Providing top-notch, customer-service skills while guiding callers to the right solutions for their specific needs. Researching, navigating and independently locating answers from webpages and resources in a variety of situations. Exercising strong, multitasking skills while navigating through multiple websites and being available for incoming calls. Qualifications Education and Experience: At least 1 to 2 years of experience in a high-volume sales role (i.e. call center, retail or similar environment). Having achieved a satisfactory level of technical skill or knowledge. Familiarity with operating systems, including Windows OS versions and/or Mac OS versions. Ability to install and uninstall applications. Ability to download products and applications using various browsers. Strong problem-solver. Competencies: Problem-solving/Analysis: Ability to solve problems through systematic analysis of processes with sound judgment. Have a realistic understanding of relevant issues. Organizational Skills: Ability to organize people or tasks, adjust to priorities and learn systems— within time constraints and with available resources. Must be detail-oriented. Multitasking/Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume. Information Management: Ability to manage large amounts of complex information easily, communicate clearly and draw sound conclusions. Independent Thinking/Self-initiative: Critical thinker with ability to focus on things that matter most to achieve outcomes. Commitment to produce outcomes without direction and capable of finding necessary resources. Coping/Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach are required. Computer Literacy: Ability to function in a multisystem Microsoft environment—using Word, Outlook, intranet, the internet and software applications. Communication/People Skills: Ability to influence or persuade others under positive or negative circumstances. Adapt to different styles, listen critically and collaborate. Commitment to Task: Ability to conform to established policies and procedures. Exhibit high motivation. Quality Orientation: Accomplishes tasks by considering all areas involved, no matter how small. Shows concern for all aspects of the job. Motivated toward constantly improving. Sets high standards for self-performance. Takes responsibility and accountability for successfully completing assignments or tasks. Independent contractors on this program will need to successfully pass a background check to work. This check will consist of a Social Security number verification, National Sex Offender Registry report and a criminal history check. We are currently not accepting independent contractors residing in California, New York, Pennsylvania or Washington. Contractual Relationship The relationship between you and Working Solutions is a contractual relationship. You will remain an independent contractor for the duration of this program assignment. Working Solutions will not be responsible for withholding taxes on your earnings while contracted with Working Solutions. When you receive your contract, you will be asked to agree to have no claim against Working Solutions hereunder or otherwise for vacation pay, sick leave, retirement benefits, Social Security, worker's compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any kind. PM16

Working Solutions Job Locations US-VT-Burlington Category Customer Service/Support Overview This is a remote independent contractor role which provides compassionate customer care support through inbound calls and outbound calls. The work assists seniors and their families to find senior living care. You'll place outbound calls to family members who have recently inquired online regarding placement services, matching them with appropriate online tools or a Senior Living Advisor. The job focuses on compassionate interactions. Listening to the needs of the recipient or family member is of upmost importance. Works in a fast-paced, work at home, customer service environment. Responsibilities Excellent verbal and written communication skills. Positive attitude, flexible and adaptable to change. Ability to independently research, navigate and locate answers from webpages and resources in a variety of different situations. Ability to effectively communicate, based on a customer's frame of mind. Demonstrate a sincere desire to assist customers, putting their needs first. As an independent contractor, you must be able to work at least 20 hours a week on this program during the client's operating hours. Qualifications Education and Experience: At least 1 to 2 years of experience in a high-volume, customer service role, such as a call center, retail or similar environment. Have achieved a satisfactory level of technical skill or knowledge. Familiarity with operating systems, including Windows OS versions and/or Mac OS versions. Experience in senior care industry preferred, or a strong desire to learn about senior care. Competencies: Technical Skills: Proficient, data-entry skills. Ability to achieve a "Meets Expectations" rating or higher on scorecard. Problem Solving/Analysis: Ability to solve problems through systematic analysis of processes with sound judgment. Have a realistic understanding of relevant issues. Organizational Skills: Ability to organize people or tasks, adjust to priorities and learn systems— all within time constraints and with available resources. Must be detail-oriented. Multitasking/Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume. Information Management: Ability to manage large amounts of complex information easily, communicate clearly and draw sound conclusions. Independent Thinking/Self-initiative: Critical thinker with ability to focus on things that matter most to achieve outcomes. Commitment to produce outcomes without direction and capable of finding necessary resources. Empathy/Customer Service: Customer-focused behavior, exhibiting a helping approach that includes listening, patience, respect and empathy for another's position. Coping/Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach are required. Computer Literacy: Ability to function in a multisystem Microsoft environment—using Word, Outlook, intranet, the internet and software applications. Communication/People Skills: Ability to influence or persuade others under positive or negative circumstances. Adapt to different styles, listen critically and collaborate. Commitment to Task: Ability to conform to established policies and procedures. Exhibit high motivation. Quality Orientation: Accomplishes tasks by considering all areas involved, no matter how small. Shows concern for all aspects of the job. Motivated toward constantly improving. Sets high standards for self-performance. Takes responsibility and accountability for successfully completing assignments or tasks. Independent contractors on this program will need to successfully pass a background check to work. The background check will consist of a Social Security number verification, National Sex Offender Registry report and a criminal history check. We are currently not accepting independent contractors residing in California, New York, Pennsylvania or Washington. Contractual Relationship: The relationship between you and Working Solutions is a contractual relationship. You will remain an independent contractor for the duration of this program assignment. Working Solutions will not be responsible for withholding taxes on your earnings while contracted with Working Solutions. When you receive your contract, you will be asked to agree to have no claim against Working Solutions hereunder or otherwise for vacation pay, sick leave, retirement benefits, social security, worker's compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any kind. PM16