89 professional services jobs found in Shelton, CT

PerkinElmer Responsibilities Location Shelton, ConnecticutUS Job ID REQ-056205 Job Responsibilities Provide 3rd level Technical Support and problem resolution (Primary Role) to field service and inside service representatives as requested or required. Accelerate conclusion of non-routine field service problems to meet or exceed warranty and installation cost provisions while maximizing customer satisfaction metrics. Monitor and respond to field service Alert system. Update alert database with information, request field update status, close alerts that are complete or negligent. Escalate challenging problems to upper management. Minimize warranty and installation costs and instrument replacements by working closely with Service and Customer Satisfaction Business Units. Take an active role in bi-weekly Alert Calls and twice-monthly Customer Satisfaction Problem Resolution Meetings. Work closely with vendors and other partners to troubleshoot and evaluate product...

PerkinElmer Responsibilities Location Shelton, ConnecticutUS Job ID REQ-056780 Job Responsibilities Provide 3rd level Technical Support and problem resolution (Primary Role) to field service and inside service representatives as requested or required. Accelerate conclusion of non-routine field service problems to meet or exceed warranty and installation cost provisions while maximizing customer satisfaction metrics. Monitor and respond to field service Alert system. Update alert database with information, request field update status, close alerts that are complete or negligent. Escalate challenging problems to upper management. Minimize warranty and installation costs and instrument replacements by working closely with Service and Customer Satisfaction Business Units. Take an active role in bi-weekly Alert Calls and twice-monthly Customer Satisfaction Problem Resolution Meetings. Work closely with vendors and other partners to troubleshoot and evaluate product...

PerkinElmer Responsibilities Location Shelton, ConnecticutUS Job ID REQ-056646 The Customer Care & Sales Support Administrator plays a crucial role in driving consumables sales initiatives while delivering exceptional customer support. This position acts as a liaison between sales representatives, customers, and internal departments to ensure seamless order processing, issue resolution, and customer satisfaction. The ideal candidate is highly organized, detail-oriented, and committed to continuous improvement in sales operations and customer care. This is a hybrid role located in Shelton, CT. Job Responsibilities Customer Care & Sales Support Serve as a primary contact for customer inquiries regarding consumable sales, orders, and services. Build and maintain strong relationships with customers through interactive communication and problem-solving. Manage a high volume of inbound calls and ensure consistent telephone coverage. Process consumables...

FactSet Research Systems Inc. FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients' needs and exceeding their expectations. The Institutional Buyside business unit at FactSet is dedicated to delivering innovative tools for portfolio management, quantitative research, risk analysis, performance & attribution, and execution management. We serve the world's largest asset managers, asset owners, and insurance companies, helping them navigate the complexities of...

FactSet Research Systems Inc. FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients' needs and exceeding their expectations. The Institutional Buyside business unit at FactSet is dedicated to delivering innovative tools for portfolio management, quantitative research, risk analysis, performance & attribution, and execution management. We serve the world's largest asset managers, asset owners, and insurance companies, helping them navigate the complexities of...

PerkinElmer Responsibilities Location Hartford, ConnecticutUS Job ID REQ-056730 Job Responsibilities: Receives and responds to calls and e-mails from users reporting service issues and/or requesting assistance with PerkinElmer products. Provide remote diagnosis of the issue and walk customer through the problem resolution and explains system procedures. Drive towards successful remote resolution of all possible supportable calls and maximum field savings impact. If resolution cannot be achieved the specialist will prescribe a plan of action including required parts and escalate to field service delivery team or any other PerkinElmer department required by the customer issue. Receives and responds to calls and e-mails from field engineers who are diagnosing, troubleshooting, repairing, and debugging complex electro/mechanical equipment, computer systems, and/or complex software and need urgent assistance. Continue driving towards both first time resolution and...

PerkinElmer Responsibilities Location(s) Shelton, Connecticut Status Regular Job ID REQ-056326 Job Responsibilities: Meet and exceed sales targets and other KPIs including renewal rates, new unit additions, and warranty conversions Manage a geographic territory and work with the local CSEs team to expand the contract base by adding new contracts Quote customers directly through CRM system Work closely with leadership to develop growth strategies for assigned territory Contact customers to follow up on leads generated through CSEs and other teams Identify and generate lead opportunities for other PerkinElmer businesses Respond to customer inquiries, act as their point of contact, and ensure timely resolution Develop product knowledge to effectively grow portfolio within territory Follow company best practices and processes and learn effective selling techniques Maintain sales pipeline and activity accurately in CRM tools Upsell / Cross-sell other...

Terminix Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." What do our Pest Control Technicians do? The primary purpose of this role is to perform our industry leading pest management services for residential customers. You will be responsible for identifying and eliminating pests from residential properties by conducting thorough inspections, determining the type of pest infestation, applying appropriate treatments like pesticides and traps, and...

WIN Waste Innovations WIN Waste Innovations is looking for an Ash House Loader Driver. A Driver is responsible for ensuring his or her vehicle is in compliance with the Company's safety standards prior to operating the vehicle, ensures that all Company, state and federal regulations are adhered to at all times while operating the vehicle. Note: Our Bridgeport facility requires a CDL A for all Ash House Loader Driver. Responsibilities: Perform complete pre- and post-operation inspection of the vehicle in accordance with Company policy to ensure tire pressure, fluid levels, safety equipment, gauges, and controls are in proper working order. Report any safety issues on standard reports. Safely operate his or her heavy truck while working withing Courteously interact with, dispatchers and others on a daily basis Clean area around an accidental waste spill, ensuring adherence to all applicable safety standards and policies. Continuously monitor the condition of the...

Leisure Care LLC If you're looking for a job that goes beyond the basics to deliver purpose and joy, you'll find it here! Welcome to Leisure Care, where employees are here to inspire today's older adults to embrace joy and purpose in their lives while doing the same in their own. For nearly 50 years, we've been reimagining and reinventing what it means to work in senior living, ensuring our employees have the most fulfilling and productive opportunities possible. Our care-based services and superstar employees (like you!) inspire new and creative ways of serving our residents and their families. Our employees are the heart of Leisure Care communities, working together to provide exceptional care to support our residents so they can show up as their best selves every day. With the best benefits in the biz, employees can build their dream job while knowing their work matters - and have a lot of fun doing it! But don't just take our word for it. Our teams agree! We're a...

Terminix Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." What do our Pest Control Technicians do? The primary purpose of this role is to perform our industry leading pest management services for residential customers. You will be responsible for identifying and eliminating pests from residential properties by conducting thorough inspections, determining the type of pest infestation, applying appropriate treatments like pesticides and traps, and...

WIN Waste Innovations WIN Waste Innovations is looking for a Driver Helper to ride on the vehicle and assist a Driver with providing prompt, courteous and complete waste removal services for customers who reside on a designated residential route. The Driver Helper is responsible for safely loading waste, as well as carrying bags and containers to the vehicle for disposal. The position assists the Driver in maneuvering his or her vehicle by directing the Driver from the ground. In addition, the Helper helps to maintain the cleanliness of the vehicle, as well as the on the route and in the work area. Responsibilities: Ride on the vehicle to assist the Driver while servicing customers on a designated route. Operate packing mechanism and various levers and handles to activate the lifting and loading mechanism Clean waste from the packer blade and truck body on each disposal trip; spray and clean the hopper and truck, if applicable. Perform complete pre- and...

FactSet Research Systems Inc. FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients' needs and exceeding their expectations. As a Senior Sales Specialist at FactSet, you will be the subject matter expert driving growth for our Real-Time Exchange Datafeed and Tick History offerings across the Americas. You will engage with a broad spectrum of financial institutions-including Investment Managers, Hedge Funds, Investment Banks, and Wealth Management firms-to...

FactSet Research Systems Inc. FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients' needs and exceeding their expectations. Job Location: New York City, Norwalk, Boston, or London Working Environment : Hybrid Your Team's Impact We are seeking a Product Manager to join the team. You will work with the team to deliver on the product roadmap, drive user research and validation, and align cross-functional teams to deliver an exceptional client and...

FactSet Research Systems Inc. FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients' needs and exceeding their expectations. The Institutional Buy Side is responsible for developing and marketing industry-leading tools for portfolio management, quantitative research, risk, performance & attribution, and execution management across the investment lifecycle. Our clients include the world's largest asset managers, asset owners, and insurance companies. The...

FactSet Research Systems Inc. FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients' needs and exceeding their expectations. FactSet is seeking a Lead Program Manager to project manage client implementations, upgrades, and enterprise hosting migrations within the Institutional Buy Side product suite. You will focus on successful end-to-end delivery of FactSet solutions through strong project governance, cross-functional coordination, and on-time transitions to...

WIN Waste Innovations WIN Waste Innovations is looking for a B Level Diesel Mechanic who, under supervision, will repair and maintain our fleet of vehicles. Responsibilities: Performs preventive maintenance services Inspects, diagnoses and repairs vehicles and equipment Performs inspection, diagnosis and repair of electrical, hydraulic, suspension, brake and air systems on vehicles and equipment Performs service calls Conducts safety checks on vehicles Assists Lead Mechanics as needed Reviews and completes repairs identified on Vehicle Condition Reports Maintains a clean, safe work area in compliance with OSHA and organizational standards Completes paperwork associated with repairing vehicles, documenting parts usage, and accounts for applied times Experience, Education, Certification: Equivalent of (1) high school diploma or G.E.D. certification and 1 year of related equipment maintenance and repair; OR (2) 4 years of related equipment maintenance...

FactSet Research Systems Inc. FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients' needs and exceeding their expectations. We are seeking a talented Principal Software Architect to lead the team of engineers focused on Buy Side workflows for the LiquidityBook OMS Platform. You will ensure the integration of high-performance Java backend systems with responsive, modern frontend applications, working across both new product initiatives and the modernization...

FactSet Research Systems Inc. FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients' needs and exceeding their expectations. FactSet's Enterprise Trading Solution, Portware, is an advanced, broker-neutral, multi-asset execution management system (EMS) used by trading teams at leading investment management firms worldwide. We are seeking a talented Principal Software Engineer to advance our EMS platform through hands-on technical leadership, architectural...

Terminix Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." What do our Pest Control Technicians do? The primary purpose of this role is to perform our industry leading pest management services for residential customers. You will be responsible for identifying and eliminating pests from residential properties by conducting thorough inspections, determining the type of pest infestation, applying appropriate treatments like pesticides and traps, and...