Apr 08, 2026
About this role This role is a critical leadership position within BlackRock's Aladdin Client Experience team. This individual will be responsible for driving strategic client experience, retention, and service for our most important clients in Asia Pacific using the Aladdin platform. Key Responsibilities Client Experience Ensure timely and effective resolution of client questions and issues related to the investment lifecycle Serve as a trusted advisor and senior point of contact for all clients in Asia Pacific Build and maintain strategic service relationships with institutional clients Proactively identify and address client needs, challenges, and opportunities Operational Excellence Monitor and analyze client service metrics to inform strategic decision-making Implement best practices to optimize service delivery Drive scale-oriented priorities and adoption of self-service technologies Define and track performance metrics for client services operations...
BlackRock
Singapore
Full-Time