Jan 15, 2025
About this role The Dynamics Solution Center team's mission is to create best-in-class experiences for our business users by providing a reliable and effective service in developing and supporting the use of the MS Dynamics platform used by over 3,000 people across Sales and Service teams. We are focused on evolving, developing, and implementing MS Dynamics features through effective product strategy and platform engineering of the application as well as global user support. The Role We are looking for a Support Specialist to ensure the smooth implementation and management of our support processes, contribute to the development of our internal knowledge base, and to support new team onboardings. Key Responsibilities: Support platform Implementation: • Develop and maintain DSC support process guides and documentation. • Ensure effective implementation and utilization of our support platform. Support Process Management: • Manage and refine support processes to...
BlackRock
Budapest, Hungary
Full-Time