64 financial services contact center team lead jobs found

About this role BlackRock Inc. is a preeminent global firm, providing investment management, risk management and advisory services to institutional and individual investors around the world. Aladdin® is the investment management platform that provides asset managers, asset owners and asset servicers sophisticated risk analytics with comprehensive portfolio management, trading and operations tools on a single platform to power informed decision-making, effective risk management, efficient trading and operational scale across both public and private markets. Aladdin is currently a $1bn technology business with a rapidly expanding landscape that has significant growth aspirations over the next five years. The Aladdin Platform team is responsible for engineering and operating the core service layer that powers Aladdin. We sit at the center of enabling the delivery of products and features in Aladdin for BlackRock and the largest financial institutions in the world. As the pace of...

About this role This role sits within Preqin, part of BlackRock's Aladdin Client Business. Together, we are transforming how private markets data and technology power investment decisions globally. Preqin plays a critical role in expanding BlackRock's private markets capabilities, complementing the Aladdin platform and helping clients view, analyze, and act across their entire portfolio. We are ambitious, collaborative, and deeply client focused - and we are just getting started! Our mission is to create a better financial future for our clients. We are a diverse bunch of people who like to analyse, reinvent, and enhance how we work, and all in the pursuit of a better experience for our colleagues and clients. There are limitless problems to solve and opportunities for development, alongside a team of clever and caring colleagues. Our culture is based on respect, inclusion, diversity but also challenge and stretch and value feedback. We believe that people reach their best...

About this role About this role BlackRock Private Markets BlackRock's global private markets business includes the firm's investment capabilities across Private Equity, Real Estate, Infrastructure, Private Credit, and Multi-Alternatives. BlackRock Private Markets currently manages over $420 billion in total assets and client commitments, with a team of over 1,500 professionals across BlackRock's global teams, including 50+ offices with private markets capabilities, to deliver consistent returns over the long term. Team Overview Alternatives Client Platform ("ACP") is a team with over 60 employees across several offices who support the coordination and administration of investor communications and collateral, programmed to ensure a best-in class client experience for BlackRock's Private Markets investors. This team is responsible for a wide range of activities, including the production of client and fund reports; marketing collateral and presentations; maintaining...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours. You provide software and applications expertise, and be responsible for implementation of the solutions. How you will contribute You will oversee the planning and execution of software and applications. To do so, you will manage an internal team and partner with external suppliers and use your deep technical and market knowledge and thorough understanding of our business goals find and deploy the right software and application solutions for the future. You will support programs to implement regional and global software and application strategies, offer input to financial planning and controls for software and applications on a regional and global level, collaborate with management and follow-up on requisitions, purchase orders, invoices, and payments, explores opportunities to leverage scale and drive savings, and ensure...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Possible. Join one of the world's largest snack companies empowering people to snack right around the world. Mondelez is leading the future of snacking with iconic global and local brands such as Oreo, Ritz, LU, Clif Bar, and Tate's Bake Shop Biscuits and baked snacks, as well as Cadbury Dairy Milk, Milka, and Toblerone chocolate. Become part of a team that's dedicated to innovation, sustainability, and creating moments of joy around the world-every bite, every day! Job Scope Manager, DSD Logistics provides overall leadership and Profit and Loss (P&L) responsibilities for their Direct Store Delivery (DSD) operation. Manager, DSD Logistics is responsible for partnering with customer teams, retail teams, and logistics support teams to execute strategies through the development of local plans and tactics across multiple product lines and...

About this role This role sits within Preqin, a part of BlackRock . Preqin plays a critical role in how we are transforming private markets data and technology for clients globally, complementing BlackRock's Aladdin platform to deliver investment solutions for the whole portfolio . You will be joining the world's leading data and insights provider for the alternatives industry. We empower the global investment community with comprehensive, trusted data and analytics so they can make better decisions with speed, confidence, and precision. As part of BlackRock, Preqin is scaling its impact by embedding private markets data, benchmarks, and indices directly into investment workflows across Aladdin, eFront , and client platforms. Job Overview This is a leadership role within Preqin Data, responsible for owning and scaling Preqin's Benchmarks & Indices datasets across private markets. The Director, Benchmarks & Indices Data will have...

About this role As a Vice President, Network Operations Engineering (NOE), you will lead the transformation of traditional Network Operations (NOC) into a modern, engineering-led Network Operations Engineering function. This role combines operational leadership with engineering rigor, focusing on automation, reliability, and AI-driven operations to deliver highly resilient, scalable network services. The NOE organization is evolving from reactive incident management to a proactive, automation-driven operating model, emphasizing continuous service improvement, reduced manual intervention, and increased engineering ownership of production environments. Key Responsibilities 1. Drive NOC → NOE Transformation Lead the transition from a traditional, shift-based NOC to an engineering-led, automation-first operations function Establish a culture of ownership, accountability, and continuous improvement Shift focus from reactive incident handling to proactive prevention...

About this role Associate, Relationship Manager (Fund Managers ) | GP Engagement Manager | (Associate) Role Description Private Data Services team is seeking an engagement manager with a financial background to work closely with General Partners (GPs) in the service provision to our clients. The GP Engagement Manager will be responsible for building and managing relationships with GPs to enable stronger service delivery to clients globally. In developing these partnerships, the GPEM will also ensure broad awareness of our products within the industry. Private Data Services team provides world-class expertise in the collection and validation of investment data for investors in alternative assets. PDS streamlines the exchange of data between limited and general partners, allowing investors the continuous access to accurate and standardized data. Private Data Service is a part of Aladdin Business. The Aladdin Business is comprised of 1,200+ professionals responsible for...

About this role Business Unit Overview: BlackRock's Compliance Department protects BlackRock's reputation and provides client focused advice. It understands challenges and advises on the impact of regulation in our business, with the objective of: Actively participating in business decisions in order to champion our clients' interests; Collaborating with the business to position Compliance centrally into their daily work; Ensuring that client interests are at the centre of everything we do; Cultivating and enhancing the compliance culture within BlackRock; Providing thought leadership, analysis and advice on the impact of the regulatory framework on the business and its clients; and Developing and fostering excellence within the Compliance team. Role Description: An exciting opportunity has arisen for an Associate to join our Institutional Clients & Client Solutions team within the Compliance Line of Business team. This position will complement an existing...

About this role BlackRock Overview: BlackRock is a global leader in investment management, risk management and advisory services for institutional and retail clients. As of December 31, 2025, BlackRock's AUM was $14+ trillion. BlackRock helps clients around the world meet their goals and overcome challenges with a range of products that include separate accounts, mutual funds, iShares® (exchange-traded funds), and other pooled investment vehicles across public and private markets. BlackRock also offers risk management, advisory and enterprise investment system services to a broad base of institutional investors through BlackRock Solutions®. As of year-end 2025, the firm had approximately 20,000 employees in more than 30 countries and a major presence in global markets, including North and South America, Europe, Asia, Australia and the Middle East and Africa. For additional information, please visit the Company's website at www.blackrock.com | Blog: www.blackrockblog.com...

About this role About BlackRock BlackRock is one of the world's leading asset management firms and a premier provider of investment management, risk management, and advisory services to institutional, intermediary, and retail clients worldwide. We offer a range of solutions - from rigorous fundamental and quantitative active management approaches aimed at maximizing outperformance to highly efficient indexing strategies designed to gain broad exposure to the world's capital markets. Business Unit Overview: Founded in 1990, BlackRock's Financial Institutions Group (FIG) in 1990, BlackRock's focus has been to enhance outcomes, returns, convenience, value, and transparency for our insurance partners and deliver holistic portfolio solutions. With over $700bn in assets on behalf of insurers, we have a dedicated team of insurance portfolio managers, relationships managers, actuaries, and strategies to deliver the breadth of BlackRock's global resources. We also leverage...

About this role BlackRock is one of the world's leading asset managers. Aladdin® is the firm's end-to-end operating system for investment, risk, and operations, used by BlackRock and many of the world's largest financial institutions. Aladdin is a $1bn+ technology business with ambitious growth plans and sits at the center of how we deliver technology at scale. The Aladdin Platform organization builds and operates the foundational services powering Aladdin. We enable thousands of engineers and technologists to deliver products at speed, with predictability, quality, and security. As AI rapidly reshapes how software is built, the Platform organization has a critical role in defining how AI is enabled responsibly, securely, and at scale across the firm. Role Overview The Director of AI Enablement and Ecosystem is a senior product and technology leader responsible for defining BlackRock's strategy for AI in the software development lifecycle and owning the firm's internal...

About this role The VP AI Data Engineering Lead brings sharp judgment, broad ownership, and direct team leadership to the development of production-grade AI systems at the core of a data and knowledge product business. He/she lead a cross-functional team of AI agent engineers and data scientists - setting technical direction, driving delivery, and ensuring the multi-agent GenAI + Vision AI workflows they build meet the accuracy, scalability, and commercial quality bar the business depends on. In parallel, the VP Product Lead shapes solution design upstream, drives backlog decisions with strategic intent, and influences how features are defined long before they enter a sprint. He/she work in close partnership with the Product Manager, domain experts, and commercial stakeholders - bringing a technically grounded perspective that shapes product vision, feature scope, and prioritization for the knowledge products being commercialized. The VP Product Lead has navigated the inherent...

About this role About BlackRock: BlackRock is a global leader in investment management, investing and protecting over $14 trillion (USD) in assets worldwide. Our technology platform powers investment operations at global scale and enables better financial outcomes for millions of investors. As a technologist at BlackRock, you'll work on systems that combine the pace and ownership of a product company with the scale, complexity, and impact of one of the world's most sophisticated financial institutions. Team Overview: The Aladdin Private Markets - Whole Portfolio team builds and operates the core platforms and integrations that enable clients to manage public and private market investments through a single, end to end investment operating ecosystem. The team is highly engineering driven, with a strong focus on scalability, data quality, resilience, and auditability, and partners closely with product, client implementations, and operations to deliver reliable, production...

About this role About Aladdin and Aladdin Wealth Technology Aladdin investment technology is at the heart of BlackRock. It's in our DNA and unlocks a deep understanding of portfolio construction and risk. The Aladdin platform powers the tools, analytics and services that BlackRock makes available to financial professionals in the wealth market. We help them and their clients see the world in a way few others can. With a clearer picture of what's happening within portfolios, wealth managers and their advisors can improve investment outcomes, provide better insights and create more meaningful relationships with clients. As technology continues to play a pivotal role in how our industry serves investors, BlackRock's Aladdin Wealth Tech business is transforming the way financial professionals help clients secure a better financial future. The Aladdin Wealth Tech (AWT) business maximizes the same analytics framework used by Institutional investors to equip wealth management...

This is an exciting time to be joining Delta Star! We are Delta Star! The largest, American-owned medium power transformer manufacturer in the United States and the premier manufacturer of mobile transformers and mobile power substations in North America. We are an industry-leader that has harnessed the power of electricity to reliably connect you to an essential part of modern-day life. Giving you the peace of mind you deserve to go out and make the world a better place! Summary Delta Star Inc. is seeking a detail-oriented and analytical Inventory Control Analyst to support manufacturing operations by ensuring inventory accuracy and data integrity within our MRP/ERP systems. If you enjoy working with data, collaborating cross-functionally, and driving efficiency in a structured manufacturing environment, we want to hear from you! What You’ll Do As an Inventory Control Analyst, you’ll play a critical role in keeping production moving by maintaining accurate...

This is an exciting time to be joining Delta Star! We are Delta Star! The largest, American-owned medium power transformer manufacturer in the United States and the premier manufacturer of mobile transformers and mobile power substations in North America. We are an industry-leader that has harnessed the power of electricity to reliably connect you to an essential part of modern-day life. Giving you the peace of mind you deserve to go out and make the world a better place! Summary Delta Star Inc. is seeking a strategic, analytical, and business-minded Business Unit Controller (BUC) to serve as the financial lead for one of our Field Service business units. If you excel at partnering with operational leaders, driving performance, and translating financial insights into meaningful action-we want to hear from you! What You'll Do As the Business Unit Controller, you’ll oversee all financial aspects of the business unit, serving as the primary advisor for...

About this role Business Overview Understanding and managing risk is central to BlackRock's investment approach. The Risk & Quantitative Analysis (RQA) group provides independent oversight of the firm's investment and enterprise risks by delivering risk management, tailored advice, and analytics that support better business and investment outcomes. RQA partners closely with investment teams across the firm, combining quantitative analysis, market insight, and a multidisciplinary skillset to tackle real-world investment challenges. Our work spans top down and bottom up risk oversight, helping portfolio managers build risk aware portfolios and develop risk and portfolio analytics using Aladdin's capabilities. BlackRock Luxembourg S. A. is BlackRock's Luxembourg Asset Management entity authorized by the CSSF, managing UCITS and AIFs. The entity is seeking to hire a Risk Manager based in Luxembourg. The Risk Manager as a member of the local risk team and together with the...

About this role Aladdin Engineering is seeking a talented, hands-on Data Engineer to join its Regulatory Tech team. The Regulatory Tech team provides a comprehensive surveillance solution for Compliance that helps the firm protect itself against market manipulation, fraud and other financial related misconducts. Our product is widely used in the firm and is going through a series of feature buildouts so that it can be offered to external clients. We are facing a lot of potential and exciting times ahead. As a team, we nurture and develop a culture that is: Curious: We like to learn new things and have a healthy disrespect for the status quo Brave: We are willing to get outside your comfort zone Passionate: We feel personal ownership of your work, and strive to be better Open: We value and respect other's opinions Innovative: We conceptualize, design and implement new capabilities to ensure that Aladdin remains the best platform. We are seeking...

About this role The Team: The Global Marketing & Digital Wealth organization at BlackRock is a forward-looking, globally connected team at the center of the firm's most high-impact priorities. We are architects of growth, working across functions and markets to unlock opportunities and accelerate outcomes for the business. In collaboration with both internal and external partners, we design the conditions for success-delivering next-generation campaigns, brand platforms, communications, training, and client experiences. Our work is powered by world-class centers of excellence spanning content strategy, research & analytics, and digital platforms & experiences. The Japan Marketing team at BlackRock sets the strategic direction and implements marketing plans in partnership with Global Product Solutions and Client Business. It is the responsibility of this team to raise brand awareness and drive preference of our investment capabilities, including analyzing the...