519 adoption retention programs lead jobs found

New York Life Insurance Company Location Designation: Hybrid - 3 days per week Corporate Vice President, Zone Development Officer Role Overview: This role leads field development strategy across the General Office and Zone, ensuring consistent execution of training programs, leadership standards, and core systems. The position oversees the recruitment, development and performance management of Development Managers while reinforcing disciplined use of key technology platforms to drive sales performance and sustained growth. What You'll Do: * Lead the implementation of NYLIC University and the Field Development System across the General Office, conducting reviews and reinforcing standards to ensure consistent execution and alignment with company expectations. * Develop and coach Development Managers by providing onboarding for new leaders and ongoing development for experienced managers to strengthen leadership capability and improve performance outcomes. * Drive sales...

Genesys Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Summary: As Manager of Customer Success, you'll lead a team of Customer Success Managers (CSMs) responsible for driving customer adoption, value realization, retention, and growth across our Digital...

Genesys Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Summary: As Manager of Customer Success, you'll lead a team of Customer Success Managers (CSMs) responsible for driving customer adoption, value realization, retention, and growth across our Digital...

Genesys Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Summary: As Manager of Customer Success, you'll lead a team of Customer Success Managers (CSMs) responsible for driving customer adoption, value realization, retention, and growth across our Digital...

Genesys Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Summary: As Manager of Customer Success, you'll lead a team of Customer Success Managers (CSMs) responsible for driving customer adoption, value realization, retention, and growth across our Digital...

Genesys Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Summary: As Manager of Customer Success, you'll lead a team of Customer Success Managers (CSMs) responsible for driving customer adoption, value realization, retention, and growth across our Digital...

New York Life Insurance Company Location Designation: Fully Onsite Development Manager New York Life's primary distribution channel is the career Agency sales force of more than 12,000 agents, operating in virtually every major city in the United States. Every agent is affiliated with one of our General Offices. These offices are operated by Agency management teams responsible for agent and management recruiting, development, and sales. Some agents operate their businesses out of our General Offices, while others maintain independent office locations. Our General Offices are divided up among four Zones. In addition to our Zone offices, an Agency Home Office team responsible for strategy, finance, administration, standards, training, marketing and communications supports our agents and field managers. The Agency operation also comprises teams charged with growing our business in key market segments, including the middle-income market, the advanced (high-net-worth)...

New York Life Insurance Company Location Designation: Fully Onsite Development Manager New York Life's primary distribution channel is the career Agency sales force of more than 12,000 agents, operating in virtually every major city in the United States. Every agent is affiliated with one of our General Offices. These offices are operated by Agency management teams responsible for agent and management recruiting, development, and sales. Some agents operate their businesses out of our General Offices, while others maintain independent office locations. Our General Offices are divided up among four Zones. In addition to our Zone offices, an Agency Home Office team responsible for strategy, finance, administration, standards, training, marketing and communications supports our agents and field managers. The Agency operation also comprises teams charged with growing our business in key market segments, including the middle-income market, the advanced (high-net-worth)...

New York Life Insurance Company Location Designation: Hybrid - 3 days per week The Martech Delivery Lead is a senior technology leader accountable for end-to-end delivery across Experience and Digital Marketing Initiatives. This role owns the technology strategy, execution, and continuous evolution of integrated MarTech capabilities that power customer acquisition, engagement, and retention. This leader partners with executive stakeholders across Marketing Ops, Product, and Enterprise Technology to define and execute a multi-year technology roadmap. The role ensures scalable, secure, and compliant solutions that integrate seamlessly across core enterprise systems while delivering exceptional digital experiences in a regulated environment. Success in this role requires deep marketing technology expertise, strong engineering leadership, Adobe platform experience, and the ability to orchestrate complex, cross-functional delivery at scale. What You'll Do: Enterprise...

VelocityEHS THE OPPORTUNITY: This existing vacancy is open to candidates that reside in the United States or Canada. The Senior Customer Marketing Manager will build and lead our existing customer marketing strategy, focused on accelerating expansion across the post-sale lifecycle. This role will design and execute targeted lifecycle and account-based programs that drive cross-sell, upsell, retention, and advocacy— generating measurable expansion pipeline and increasing product penetration within our customer base. Partnering closely with Sales, Customer Success, Product Marketing, and Marketing Operations, this leader will align messaging to critical lifecycle moments and leverage usage signals, intent data, and account insights to drive revenue impact. This is a high-visibility role with direct influence on Net Revenue Retention and customer lifetime. Primary Duties and Responsibilities Design and execute segmented expansion campaigns targeting upsell and...

VelocityEHS THE OPPORTUNITY: This existing vacancy is open to candidates that reside in the United States or Canada. The Senior Customer Marketing Manager will build and lead our existing customer marketing strategy, focused on accelerating expansion across the post-sale lifecycle. This role will design and execute targeted lifecycle and account-based programs that drive cross-sell, upsell, retention, and advocacy— generating measurable expansion pipeline and increasing product penetration within our customer base. Partnering closely with Sales, Customer Success, Product Marketing, and Marketing Operations, this leader will align messaging to critical lifecycle moments and leverage usage signals, intent data, and account insights to drive revenue impact. This is a high-visibility role with direct influence on Net Revenue Retention and customer lifetime. Primary Duties and Responsibilities Design and execute segmented expansion campaigns targeting upsell and...

New York Life Insurance Company Location Designation: Hybrid - 3 days per week Role Overview : The Practice Development Support Team helps agents build, grow, and sustain successful practices by designing scalable strategies, tools, and programs that improve productivity and client outcomes-especially for early-career cohorts. This role advances the Coaching Framework and enables holistic planning, equipping field leaders with practical playbooks, data-driven insights, and streamlined processes to drive consistent execution and measurable business results. What You'll Do : Develop and execute practice-building strategies that improve agent activity, productivity, retention, and overall business performance. Own and evolve the Coaching Framework (core coaching behaviors, cadence, tools, and measurement) to drive consistency and stronger outcomes. Enable holistic planning by creating standards, workflows, and resources that help agents run their...

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours. You provide software and applications expertise, and be responsible for implementation of the solutions. How you will contribute You will oversee the planning and execution of software and applications. To do so, you will manage an internal team and partner with external suppliers and use your deep technical and market knowledge and thorough understanding of our business goals find and deploy the right software and application solutions for the future. You will support programs to implement regional and global software and application strategies, offer input to financial planning and controls for software and applications on a regional and global level, collaborate with management and follow-up on requisitions, purchase orders, invoices, and payments, explores opportunities to leverage scale and drive savings, and ensure...

Genesys Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Job Title: Principal PS Consultant Department & Team: PS WEM Reports to: Pavani Singalreddy Location: Remote Summary: As a Principal PS Workforce Engagement Management (WEM) Consultant you will...

Genesys Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Vice President, Sales Strategy & Programs Revenue Operations Location: United States Reports to: SVP, Revenue Operations Job Summary The Vice President, Sales Strategy & Programs serves as the...

Genesys Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Vice President, Sales Strategy & Programs Revenue Operations Location: United States Reports to: SVP, Revenue Operations Job Summary The Vice President, Sales Strategy & Programs serves as the...

Alkermes, Inc. The Director, Enterprise Data Governance is a new role responsible for continuing to establish and operationalize data governance capabilities that ensure trusted, high-quality, compliant, and accessible data across all functions. This role will lead a cross-functional Data Governance Committee and a network of Data Champions, partnering with a broad set of stakeholders, including R&D, Commercial, Operations, Legal, HR, IT, Information Security, Enterprise AI, and Program Management. This role will work a weekly hybrid schedule in our Waltham office. This role will report to the Executive Director, Enterprise Data Management. Responsibilities Partner with the Data Governance Committee to understand key business needs and gain alignment on priorities. Partner with Committee members and Data Champions to implement data governance solutions that address priorities and enhance existing data governance capabilities. Lead continued development of...

Genesys Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Vice President, CX Advisory (North America) Job Summary The CX Advisory team in North America partners with customers and internal teams to drive the AI strategy and transformation that underpin...

Genesys Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Vice President, CX Advisory (North America) Job Summary The CX Advisory team in North America partners with customers and internal teams to drive the AI strategy and transformation that underpin...