2 jobs found

About this role Client Experience Management (CEM): Client Experience Management (CEM) at BlackRock is responsible for delivering an exceptional, end‑to‑end client experience. The team acts as the central point of contact between the local client business and global functional teams across the firm, aligning client service needs with BlackRock's capabilities. CEM supports clients throughout their full lifecycle, ensuring the service model evolves with client expectations, regulatory requirements, and industry trends. In addition, CEM provides internal consultancy on service matters and plays a key role in managing operational risk and complexity. Client Service Officers (CSOs) build deep, trusted relationships with clients and serve as their dedicated servicing partner. Working with complex institutional clients, CSOs bring a strong understanding of BlackRock's platform, operating model, and service capabilities to deliver a consistently high‑quality client experience....

About this role BlackRock Inc. is a global leader in investment, risk, and advisory services for institutional and individual investors. Aladdin gives clients access to BlackRock's technology, analytics, and asset management operating platform. The Aladdin Client Business helps investors address complex risk, data, and process challenges using this integrated platform. The successful candidate will join the Aladdin Business Development team in a client‑facing role, contributing to the annual EMEA sales target. You will focus on building a robust pipeline across Aladdin and Aladdin Alternatives, executing our DACH Go‑To‑Market strategy, and ensuring that product feedback from the region informs our roadmap. A consultative and proactive approach to client partnership is essential. Purpose & Scope The Aladdin Client Business is seeking an experienced sales executive with a proven track record in complex, consultative enterprise technology sales within the investment...