12 technical support engineer jobs found

About this role We're looking for an SRE with strong Kafka experience and a deep understanding of SRE best practices. You'll combine hands‑on technical improvements with the ability to delegate work effectively to EventBus developers. You'll collaborate closely with the EventBus, Kafka, Telemetry, and Incident Response teams, while also working independently to improve monitoring, reduce noise, strengthen alerting, and track remediation progress. This role sits at the centre of a global platform used by hundreds of developers and joins a fast‑growing, experienced SRE group based in Edinburgh. About the Team The Aladdin EventBus is built on Kafka and enables teams to publish and subscribe to distributed events in near real time. As part of the Aladdin Graph group-a core Platform Engineering function-the EventBus team supports developers across the firm in designing, building, and operating event‑driven and API‑based systems. EventBus is now a critical dependency for key...

About this role At BlackRock, technology is the foundation of our business. As a VP, Java Back-End Engineer, you'll lead by example - architecting, coding, and mentoring teams to build resilient systems that power our global post-trade operations. You'll design and deliver enterprise-scale software with a focus on reliability, performance, and clean engineering practices. This role is ideal for a technical leader who enjoys staying close to the code, guiding design decisions, and solving complex data challenges - all while fostering a culture of excellence and continuous improvement. About Post Trade Accounting (PTA) - A major strategic area within Aladdin and one of BlackRock's largest engineering investments. - Responsible for the systems that ensure accurate, scalable, and efficient accounting across global operations. - Expanding into data analytics and pipeline initiatives using Snowflake, Redis, and Kafka to manage high-volume, real-time data. - Collaborates closely...

About this role At BlackRock, technology is the foundation of our business. As a Associate, Java Back-End Engineer, you'll lead by example - architecting, coding, and mentoring teams to build resilient systems that power our global post-trade operations. You'll design and deliver enterprise-scale software with a focus on reliability, performance, and clean engineering practices. About Post Trade Accounting (PTA) - A major strategic area within Aladdin and one of BlackRock's largest engineering investments. - Responsible for the systems that ensure accurate, scalable, and efficient accounting across global operations. - Expanding into data analytics and pipeline initiatives using Snowflake, Redis, and Kafka to manage high-volume, real-time data. - Collaborates closely with Product, Operations, and other Engineering teams to deliver business-critical capabilities. - Agile and collaborative environment that values technical depth, quality, and innovation. Key...

About this role Technical Writer - APIs & Event Streaming (Aladdin Studio) Aladdin Studio is transforming how developers and data engineers interact with the Aladdin ecosystem - enabling teams to build, integrate, and extend the Aladdin platform through open APIs and event-driven workflows. We're seeking an experienced Technical Writer with a strong background in API documentation, event streaming, and developer experience to help define and deliver world-class documentation for the Aladdin Studio developer platform. You'll play a pivotal role in helping developers and integration partners understand how to connect to Aladdin's services, leverage streaming data, and build innovative applications on top of our platform. Key Responsibilities Develop and maintain clear, accurate, and engaging documentation for Aladdin Studio's APIs, SDKs, and event streaming interfaces. Collaborate closely with engineers, product managers, and developer experience teams to translate complex...

About this role At BlackRock, technology is the foundation of our business. As an ASO, DevOps & Application Support with a strong Java engineering background, you will lead the reliability, automation, and production stability of mission‑critical enterprise-scale software. This role is ideal for engineers who like to innovate and solve complex challenges while fostering a culture of excellence and continuous improvement. About Post Trade Accounting (PTA) A major strategic area within Aladdin and one of BlackRock's largest engineering investments. Responsible for the systems that ensure accurate, scalable, and efficient accounting across global operations. Expanding into data analytics and pipeline initiatives using Snowflake, Redis, and Kafka to manage high-volume, real-time data. Collaborates closely with Product, Operations, and other Engineering teams to deliver business-critical capabilities. Agile and collaborative environment that values technical depth,...

About this role At BlackRock, technology underpins everything we do. AI is a core strategic priority for the firm, embedded across Aladdin and our investment, client, and operational platforms. We are seeking an AI Infrastructure Engineer to help build and operate the foundational infrastructure that enables AI systems to scale safely, securely, and reliably across the enterprise. This role sits within Aladdin Platform Engineering and focuses on the infrastructure and platform services required to support machine learning models, large language models (LLMs), and emerging AI capabilities in production. The successful candidate will work closely with AI Engineers, Data Scientists, Platform Engineers, Security, and Product partners to deliver resilient, cloud native AI platforms in a highly regulated environment. Key Responsibilities Design, build, and operate AI focused infrastructure platforms supporting model...

About this role About BlackRock BlackRock is a global leader in investment management, risk management, and advisory services for institutional and retail clients. Our Aladdin platform powers trillions in assets and millions of transactions daily, making reliability, scalability, and innovation mission-critical . At BlackRock, we're not just managing data - we're shaping the future of financial technology. Position Overview We are seeking a Senior Engineer to join our Platform Engineering Cloud Managed Services team to help us design cloud platforms for mass adoption. The ideal candidate has 8+ years of platform engineering experience , including 5+ years working with cloud technologies (AWS, Azure, GCP) , with a background in software engineering. This role focuses on designing and managing multi-cloud Platform-as-a-Service (PaaS) solutions, automating infrastructure with tools like Java, Python and Infrastructure-as-Code (IaC) tools, and...

About this role About BlackRock BlackRock's purpose is to help more and more people experience financial well-being. As a fiduciary to investors and a leading provider of financial technology, our clients turn to us for the solutions they need when planning for their most important goals. As of December 31, 2024, the firm managed approximately $11 trillion in assets on behalf of investors worldwide. About the Role This is a senior individual contributor engineering role leading the design, development, and implementation of advanced cloud automation solutions. You'll own the execution and delivery of large-scale projects while collaborating across multiple teams in addition to being responsible for hands on keyboard execution of project components. Example projects include migration of existing on-prem systems to cloud, migration of existing cloud systems to alternate/new cloud(s), integration of acquired systems into our unified environment, and deployment of net-new...

About this role BlackRock is one of the world's preeminent asset management firms and is a premier provider of global investment management, risk management and advisory services to institutional, intermediary, and individual investors around the world. BlackRock's mission is to create a better financial future for our clients. We have a responsibility to be the voice of the investor, and we represent each client fairly and equally. Constant communication with a diverse team of partners strengthens us and delivers better results for our clients. Continuous innovation helps us bring the best of BlackRock to our clients. BlackRock offers a range of solutions - from rigorous fundamental and quantitative active management approaches aimed at maximizing outperformance to highly efficient indexing strategies designed to gain broad exposure to the world's capital markets. Our clients can access our investment solutions through a variety of product structures, including individual and...

About this role Aladdin Client Experience - Client Success Specialist Required Experience: Experience in financial services, with the following capabilities: Analytical approach Basic or intermediate coding and programming skills Verbal and written communication Critical thinking Multitasking and time management Purpose and Scope: Every day, Client Success Specialists tackles the hardest, most sophisticated problems in FinTech. We utilize our in-depth understanding of Aladdin, our clients' businesses, and the investment management process to provide world-class service to our growing, global client base. Our team members come from different majors and bring diverse skills and experiences to the table, but we share a serious passion for solving tough problems and keeping our clients happy. Our team is known for being industry experts with a reputation for getting the job done. As a team of 170+ strong globally, we... Deliver exceptional...

About this role Are you interested in building innovative technology that shapes the financial markets? Do you like working at the speed of a startup, but want to solve some of the world's most complex problems? Do you want to work with, and learn from, hands-on leaders in technology and finance? At BlackRock, we are looking for Software Engineers who like to innovate and solve complex problems. We recognize that strength comes from diversity, and will embrace your unique skills, curiosity, drive, and passion while giving you the opportunity to grow technically and as an individual. With over USD $14 trillion of assets, we have an exceptional responsibility: our technology empowers millions of investors to save for retirement, pay for college, buy a home, and improve their financial wellbeing. Being a developer at BlackRock means you get the best of both worlds: working for one of the most advanced financial companies and being part of a software development team responsible...

About this role BlackRock Aladdin Data is entrusted with maintaining all data integral to the investment decision process for BlackRock the house and our proprietary Aladdin® end-to-end investment platform. Aladdin Data closely partners with its stakeholders, such as Portfolio Management, Global Capital Markets, Relationship Management, Portfolio Compliance, Risk Analytics, Regulatory Reporting, and others, to ensure their business data needs are met accurately, timely, and efficiently. The Aladdin Data philosophy is anchored on BlackRock's cornerstone principles: Innovation, Fiduciary focus, Passion for Performance, Emotional Ownership, and the unified purpose of One BlackRock. Through that lens, we strive to build value for our clients by understanding their needs, the markets, and using technology to create best in class solutions. We are looking for a high performing individual to join the Data Client Services team, which is a centralized group responsible for...