14 service desk analyst jobs found

AIT - Arctic Information Technology, Inc Overview: JOB SUMMARY: The Solution Consultant, Microsoft Dynamics 365 Finance and Supply Chain Management (F&SCM), delivers functional consulting services for assigned modules and business processes from discoverythrough golive andpost golive support. This role gathers and documents business requirements, performs fit-gap analysis, configures the solution, supports testing, develops training materials, and provides client support in alignment with the approved solution design and project scope. The Solution Consultant works closely with clients, internal teams, and third-party vendors to deliver high quality implementation outcomes, manage day-to-day client interactions within assigned scope, and support successful project execution. This is a client-facing consulting role that requires dependable execution, sound judgment on common issues, strong customer engagement, and the ability to work effectively both independently and as...

AIT - Arctic Information Technology, Inc Overview: JOB SUMMARY: The Solution Consultant, Microsoft Dynamics 365 Finance and Supply Chain Management (F&SCM), delivers functional consulting services for assigned modules and business processes from discoverythrough golive andpost golive support. This role gathers and documents business requirements, performs fit-gap analysis, configures the solution, supports testing, develops training materials, and provides client support in alignment with the approved solution design and project scope. The Solution Consultant works closely with clients, internal teams, and third-party vendors to deliver high quality implementation outcomes, manage day-to-day client interactions within assigned scope, and support successful project execution. This is a client-facing consulting role that requires dependable execution, sound judgment on common issues, strong customer engagement, and the ability to work effectively both independently and as...

AIT - Arctic Information Technology, Inc Overview: JOB SUMMARY: The Client Services Consultant, Microsoft Dynamics 365 Finance & Supply Chain Management (F&SCM), provides functional consulting and application support services for clients in implementation, stabilization, andpost go-live environments. This role resolves support requests, supports quarterly enhancements and release activities, configures and tests solutions, develops training materials, and guides clients through businessprocessand system questions within assigned scope. The Client Services Consultant delivers responsive, high-quality client service, works closely with project and support team members, and helps ensure clients realize ongoing value from Dynamics 365 F&SCM. Responsibilities: ESSENTIAL FUNCTIONS: Client Support and Ticket Management Resolve Dynamics 365 F&SCM support requests with strong quality,timelyfollow through, anda high levelof client satisfaction. Manage...

AIT - Arctic Information Technology, Inc Overview: JOB SUMMARY: The Client Services Consultant, Microsoft Dynamics 365 Finance & Supply Chain Management (F&SCM), provides functional consulting and application support services for clients in implementation, stabilization, andpost go-live environments. This role resolves support requests, supports quarterly enhancements and release activities, configures and tests solutions, develops training materials, and guides clients through businessprocessand system questions within assigned scope. The Client Services Consultant delivers responsive, high-quality client service, works closely with project and support team members, and helps ensure clients realize ongoing value from Dynamics 365 F&SCM. Responsibilities: ESSENTIAL FUNCTIONS: Client Support and Ticket Management Resolve Dynamics 365 F&SCM support requests with strong quality,timelyfollow through, anda high levelof client satisfaction. Manage...

Arrowstreet Capital Job Overview The Infrastructure Engineering role is responsible for the firm's core infrastructure platforms across a hybrid environment that includes onpremises data centers, public cloud services, and SaaS solutions. This position leads a team of infrastructure engineers accountable for both daytoday operational excellence and the delivery of strategic initiatives that modernize our systems. It will play a large role in shaping and evolving core technical services. In addition to operating core compute, storage, network, identity, and platform services, this role will also take part in projects such as the consolidation of our on-premises DR data center, continued expansion of M365 services, modernization of computer and file services solutions as well as lifecycle management of critical infrastructure technologies. The Infrastructure Engineering role is responsible for planning, directing and coordinating all activities of the core Infrastructure...

AIT - Arctic Information Technology, Inc Overview: JOB SUMMARY: The Senior Solution Consultant, Microsoft Dynamics 365 Finance and Supply Chain Management (F&SCM), leads functional workstreams from discoverythrough golive andpost golive support. This role translates business needs into fit for purpose configuration, functional design, documentation, testing, and training that align to the approved solution design. The Senior Solution Consultant serves as a trusted advisor to client stakeholders within assigned functional areas, partners closely with the Solution Architect, Program Manager, and technical team members, and mentors Solution Consultants through successful delivery. The role is expected to deliver exceptional client service, take ownership of outcomes, and escalatecross-workstreamdesign decisions with clear options and recommendations. Responsibilities: ESSENTIAL FUNCTIONS: Functional Workstream Ownership Leadrequirementsworkshops, process...

AIT - Arctic Information Technology, Inc Overview: JOB SUMMARY: The Senior Solution Consultant, Microsoft Dynamics 365 Finance and Supply Chain Management (F&SCM), leads functional workstreams from discoverythrough golive andpost golive support. This role translates business needs into fit for purpose configuration, functional design, documentation, testing, and training that align to the approved solution design. The Senior Solution Consultant serves as a trusted advisor to client stakeholders within assigned functional areas, partners closely with the Solution Architect, Program Manager, and technical team members, and mentors Solution Consultants through successful delivery. The role is expected to deliver exceptional client service, take ownership of outcomes, and escalatecross-workstreamdesign decisions with clear options and recommendations. Responsibilities: ESSENTIAL FUNCTIONS: Functional Workstream Ownership Leadrequirementsworkshops, process...

Massachusetts Bay Transportation Authority (MBTA) At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Office of Performance Management (OPMI) operates as the MBTA / MassDOT's internal research lab. We answer research questions developed both internally and externally to help us better understand how people interact with the transportation networks. Some examples of OPMI's current research work include analyses of the impact of diversions on rider satisfaction and mode choice, late night transit ridership, and rideshare...

FactSet Research Systems Inc. FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients' needs and exceeding their expectations. Your Team's Impact The DSO Platform Product Management team is seeking an Associate Product Manager to support and accelerate our API/MCP program. In this role, you will collaborate with API/MCP Product Managers to help design, build, and deploy new endpoints, tools, and APIs-including projects involving unstructured data. You will...

Revvity Revvity Signals makes market-leading software that empowers scientists across Life Science R&D, clinical research, and specialty chemicals to make better medicines and products, faster. Our flagship offering is the SaaS Signals Research Platform that provides knowledge capture, collaboration, analysis and visualization tools across the full depth and breadth of scientific discovery workflows. The viral adoption of our software is accelerating innovation, expediting drug development for a healthier world and facilitating the creation of sustainable materials. Join us as a Lead Software Architect/Engineer - AI Native , where you will manage the development of AI native product(s). This is your chance to build and manage a high-performance team and product to shape the future of AI-driven Life Sciences applications. Main functions * A proven background in software architecture and design patterns to develop a greenfield AI software application * Strategic...

Revvity We are looking for a talented Senior Software Development Engineer (Scala 2/3 FP, Elasticsearch, Spark) to join our Signals Software Team, building a product we call the Signals Data Factory. The Signals Data Factory is a product which specializes in taking in many different forms of scientific data, transforming it to a structured format for analytics, and making it searchable (using Elasticsearch) and analyzable via a variety of interfaces.Its current use spans from early in the drug-discovery process to analyzing active clinical trial data. If you are looking to join a team of talented software engineers and to delivering amazing, high impact features our customers use to improve lives everywhere, this is a great opportunity. You Will: Create highly performant and scalable services primarily in Scala FP Work on a medium to large data warehouse for scientific data, that's also AI/ML ready, with a focus on searching and analytics of that data Work on a...

Revvity Revvity Signals makes market-leading software that empowers scientists across Life Science R&D, clinical research, and specialty chemicals to make better medicines and products, faster. Our flagship offering is the SaaS Signals Research Platform that provides knowledge capture, collaboration, analysis and visualization tools across the full depth and breadth of scientific discovery workflows. The viral adoption of our software is accelerating innovation, expediting drug development for a healthier world and facilitating the creation of sustainable materials. Join us as a Senior Software Engineer - AI Native , where you will manage the development of AI native product(s). This is your chance to build and manage a high-performance team and product to shape the future of AI-driven Life Sciences applications. Main Functions Design and implement scalable AI infrastructure to build, test and support the Signals Notebook and Federated Models Service platforms...

Babson College Generally working under the supervision of a Police Sergeant, the Police Officer patrols the college campus to ensure protection and safety of the campus community, buildings, and property. WHAT YOU WILL DO Maintains total familiarity with all applicable laws and the policies and procedures of the Public Safety Department and with the rules and regulations of Babson College. Responsible for the enforcement and compliance with the General Laws of the Commonwealth of Massachusetts and the policies, procedures and regulations of Babson College, consistent with the interests of protecting the lives, safety and property of the students, faculty, staff and visitors of Babson College. Makes every effort to prevent theft, vandalism, trespass, and other criminal and policy violations and will investigate and document all reports according to established Public Safety Department policies and procedures. Actively involved in Community Engagement by providing a...

Wellington Management About Us Wellington Management offers comprehensive investment management capabilities that span nearly all segments of the global capital markets. Our investment solutions, tailored to the unique return and risk objectives of institutional clients in more than 60 countries, draw on a robust body of proprietary research and a collaborative culture that encourages independent thought and healthy debate. As a private partnership, we believe our ownership structure fosters a long-term view that aligns our perspectives with those of our clients. About the Role The Company Tracing our roots to 1928, Wellington Management Company, LLP is one of the world's largest independent investment management firms. With US$1 trillion in assets under management, we serve as a trusted adviser to institutional clients and financial intermediaries in over 50 countries. Our innovative investment solutions are built on the strength of proprietary, independent...