12 service desk analyst jobs found

About this role BlackRock is one of the world's pre-eminent asset management firms and a premier provider of global investment management, risk management and advisory services to institutional, intermediary and individual investors around the world. BlackRock offers a range of solutions - from rigorous fundamental and quantitative active management approaches aimed at maximizing outperformance to highly efficient indexing strategies designed to gain broad exposure to the world's capital markets. Technology and Operations ("Tech & Ops") is responsible for the development of the firm's operating infrastructure to support BlackRock's investment businesses worldwide. Tech & Ops establishes and coordinates operational procedures internally and externally with clients, custodians, accounting agents, prime brokers, broker-dealers, and other vendors and is responsible for managing BlackRock's relationships. Team Overview Client Experience Delivery unites the client-facing...

About this role The team provides 24x7 support to C-level executives and their executive assistants, handling tasks such as installing, diagnosing, repairing, maintaining, and upgrading end-user hardware and software. The team is skilled in supporting a wide range of technologies, including PCs, VDIs, laptops, smartphones, tablets, MacBooks, Chromebooks, and home networks. Support is provided in person, by phone, or email, and includes phone/remote support, desk-side support, break/fix, move/add/change, AV support, and more. Other tasks include user outreach, asset tracking, and vendor coordination. Responsibilities: Respond to user inquiries, email, or phone-generated support calls Escalate high-impact problems while maintaining responsibility. Provide application support on multiple operating systems, including Windows 10/11, Office 365, Outlook mobile, and macOS. Support BlackRock Dell PCs, laptops, chrome books, smartphones, tablets, virtual desktops, printers,...

About this role Aladdin is BlackRock's central technology platform that connects the key functions of investment management into one integrated system. From portfolio management and trading to compliance, operations, and risk oversight, Aladdin brings together people, processes, and data to create a seamless investment process. By providing a common platform and consistent information, Aladdin helps organizations make informed decisions, manage risk effectively, and trade efficiently - ultimately driving better outcomes for investors and institutions worldwide. We bring a breadth of experience across regions, strategies, and asset classes. 30 Years of experience delivering solutions 1,100 Aladdin clients 5,500 skilled engineers, financial modelers, and data experts supporting Aladdin The Aladdin Client Experience team is the global client services organization supporting Aladdin users around the world . With a collaborative team of over 400 members , we......

About this role Description: BlackRock Global Markets (BGM) brings together BlackRock's global trading, financing and financial resource management, securities lending, ETF markets, cash management, and index investments businesses to deliver investment, trading, financing, and risk management excellence for clients. Markets Research is a team within the Global Markets group that conducts cutting-edge market microstructure research, performs pre- and post-trade analysis, and provides analytics for its stakeholders. In this function, Markets Research cuts across regions and asset classes. It partners with Trading Data, Analytics, Trading Desks, as well as the active and passive investment teams to deliver best execution and superior investment performance. The Markets Research team is seeking to hire a senior Quantitative Researcher. We are a small, close-knit team with a collegiate culture that values openness, creativity, and attention to detail. The role involves working...

Join AVL Test Systems Inc. as an Application Engineering Specialist Are you an expert in emissions technology looking to take ownership of complex, cutting-edge testing systems? AVL Test Systems Inc. is seeking a highly skilled Application Engineering Specialist to join our team and play a key role in delivering innovative solutions in the emissions and certification testing space. In this dynamic role, you’ll lead the design, integration, and commissioning of advanced test systems , ensuring they meet rigorous regulatory and certification standards. You’ll work hands-on with sophisticated technology, tackle complex technical challenges, and develop solutions that directly impact the future of automotive emissions testing. What Makes This Opportunity Exciting: Take ownership of large, complex, and high-impact test systems Work at the forefront of emissions technology and regulatory testing Collaborate with a global leader in automotive testing solutions...

AVL Test Systems Inc. is looking for an Application Engineer II to add to the Plymouth, MI team.  The position will focus on AVL’s electrification market including but not limited to battery testing/emulation, inverter, eMotor and eAxle testing.  Qualified candidates must possess a minimum of 5 years of relevant experience, including component level battery experience and/or electrification experience. The role requires system knowledge at an expert level and is an opportunity to be a part of a the fast-developing topic of inverter and E-Motor for electric vehicles.  The Application Engineer II will design, integrate subsystems and commission test systems to meet complex testing requirements.  In addition, they will troubleshoot complex problems and develop solutions.  Qualified candidates must also have working experience in the automotive industry and as well as a high electrical aptitude to succeed in the position.   In addition, candidates must be able to take charge of...

About this role Team: Aladdin Client Experience Aladdin is BlackRock's central technology platform that connects the key functions of investment management into one integrated system. From portfolio management and trading to compliance, operations, and risk oversight, Aladdin brings together people, processes, and data to create a seamless investment process. By providing a common platform and consistent information, Aladdin helps organisations make informed decisions, manage risk effectively, and trade efficiently - ultimately driving better outcomes for investors and institutions worldwide. We bring a breadth of experience across regions, strategies, and asset classes. 30 Years of experience delivering solutions 1,100 Aladdin clients 5,500 skilled engineers, financial modelers, and data experts supporting Aladdin The Aladdin Client Experience team is the global client services organisation supporting Aladdin users around the world. With a collaborative...

Advantage Surveillance is the Nation’s only insurance defense investigation firm that invests in the operational capabilities necessary to produce consistent, high-quality results-ultimately helping our clients "See What’s True." Our company uses strategic planning and the right people and technology to give our clients greater clarity on a claimant's daily activities. By investing in areas others won't, we're able to save our clients time and money. Job Description: Advantage Surveillance is seeking a Surveillance Investigator in Des Moines, IA Area. The qualified candidate will be responsible for conducting basic surveillance and investigative activities for our operations team. As a new investigator, we will provide you with a comprehensive training program, door to door travel pay, a vehicle allowance, fuel card, a top-of-the-line camera kit, as well as our other generous benefit offerings listed below. Responsibilities: Locating Subjects of assigned...