72 senior user experience jobs found

CareFirst BlueCross BlueShield Resp & Qualifications PURPOSE: Defines, designs and develops system requirements. Performs trade-off analysis of performance, life-cycle cost, risk, producibility, and other system or program requirements. Assesses architecture and current hardware limitations, defines and designs system specifications, and evaluates input/output processes and working parameters for hardware/software compatibility. Coordinates design of subsystems and integration of total system. Defines system support requirements to include monitoring, capacity, staffing and patching/updating. Analyzes and resolves program support deficiencies. Conducts independent technical investigations in systems design. ESSENTIAL FUNCTIONS: Installs, tunes, upgrades, troubleshoots, and maintains all computer systems relevant to the supported applications including all necessary tasks to perform operating system administration, user account management, disaster recovery...

Capital One Director, Research and User Intelligence, Premium and Travel Capital One's Experience Design (XD) organization is focused on co-creating memorable, meaningful customer and associate experiences that build our brand with humanity and drive business advantage. The goal of Experience Design Research (XDR) is to accelerate teams' learning velocity - providing product teams with the user knowledge they need to design and deliver useful and usable experiences. You will provide learning velocity through a structured and systems-oriented combination of primary research, quantitative analysis, and various data inputs - creating cumulative user intelligence. You will also configure agentic models to enable rapid concept testing, usability testing, and in-market assessments. You will partner closely with product and design stakeholders to ensure their learning needs are met and high-quality decisions are being made that benefit both the customer and the business....

Capital One Director, Research and User Intelligence, Premium and Travel Capital One's Experience Design (XD) organization is focused on co-creating memorable, meaningful customer and associate experiences that build our brand with humanity and drive business advantage. The goal of Experience Design Research (XDR) is to accelerate teams' learning velocity - providing product teams with the user knowledge they need to design and deliver useful and usable experiences. You will provide learning velocity through a structured and systems-oriented combination of primary research, quantitative analysis, and various data inputs - creating cumulative user intelligence. You will also configure agentic models to enable rapid concept testing, usability testing, and in-market assessments. You will partner closely with product and design stakeholders to ensure their learning needs are met and high-quality decisions are being made that benefit both the customer and the business....

Capital One Design Research Lead, Manager level Capital One's Experience Design organization is focused on co-creating memorable, meaningful customer and associate experiences that build our brand with humanity and drive business advantage. The goal of Experience Design Research is to accelerate teams' learning velocity. We do this by conducting primary research studies, assessments, and testing. Additionally, we oversee democratized research/testing conducted by others. A key aspect of our role is to find and synthesize existing research and data to help teams acquire the knowledge they seek to make informed decisions. Role Overview As a Design Research leader in Premium Design, you are responsible for collaborating with product managers, designers, and engineers to articulate learning needs, learning agendas, and research roadmaps. You track research questions and insights within your portfolio. You are well connected to and understand the tower's strategy and needs in...

Capital One Senior Administrative Assistant (Administrative Support Assistant III) - US Card, Recoveries Capital One is looking for an exceptionally bright, multitasking, and self-motivated experienced Administrative Support Assistant III to support 4 to 6 executives in a fast-paced tech-savvy environment. You will partner with multiple executives to handle administrative tasks freeing up their time to focus on department and company goals. A quick thinker, your flexibility and adaptability are key to constantly changing demands and priorities. You are resourceful and autonomous when taking on new tasks and projects relying on problem-solving skills to make it all work! As the gatekeeper and extension of your executive leaders, you will frequently find yourself in the center of everything that happens on the team. You are extremely pivotal to the success of a well-run, efficient, productive and happy team. In this role, you are a jack of all trades! Administrative...

Capital One Design Research Lead, Manager level Capital One's Experience Design organization is focused on co-creating memorable, meaningful customer and associate experiences that build our brand with humanity and drive business advantage. The goal of Experience Design Research is to accelerate teams' learning velocity. We do this by conducting primary research studies, assessments, and testing. Additionally, we oversee democratized research/testing conducted by others. A key aspect of our role is to find and synthesize existing research and data to help teams acquire the knowledge they seek to make informed decisions. Role Overview As a Design Research leader in Premium Design, you are responsible for collaborating with product managers, designers, and engineers to articulate learning needs, learning agendas, and research roadmaps. You track research questions and insights within your portfolio. You are well connected to and understand the tower's strategy and needs in...

Strategic Education Inc. Strategic Education, Inc. is looking for a Marketing Specialist, Social Media to join our US Higher Education Brand Team. The ideal candidate will have a passion for social media, user engagement and community development through social channels. They will work with the Marketing Manager, Social Media to manage a brand's online reputation by collaborating with internal and external partners in an effort to reach business objectives. Essential Duties and Responsibilities: Community Management Lead the day-to-day community management of each brand's social media platforms with support from agency. This includes monitoring conversations on paid and organic social content, about or related to the university questions externally and privately, and escalating issues as needed. Partner with internal teams including legal, PR, academics, enrollment, product marketing, and more to develop appropriate responses, resolve issues, answer questions, and...

CareFirst BlueCross BlueShield Resp & Qualifications PURPOSE: Defines, designs and develops system requirements. Performs trade-off analysis of performance, life-cycle cost, risk, producibility, and other system or program requirements. Assesses architecture and current hardware limitations, defines and designs system specifications, and evaluates input/output processes and working parameters for hardware/software compatibility. Coordinates design of subsystems and integration of total system. Defines system support requirements to include monitoring, capacity, staffing and patching/updating. Analyzes and resolves program support deficiencies. Conducts independent technical investigations in systems design. The candidate is responsible for leading the infrastructure solution, implementation, and supporting the daily operations in Microsoft products such as Windows, Microsoft 365 suite of products, Active Directory and Exchange Server. Responsibilities will include...

AIT - Arctic Information Technology, Inc Overview: JOB SUMMARY: The Senior Solution Consultant, Microsoft Dynamics 365 Finance and Supply Chain Management (F&SCM), leads functional workstreams from discoverythrough golive andpost golive support. This role translates business needs into fit for purpose configuration, functional design, documentation, testing, and training that align to the approved solution design. The Senior Solution Consultant serves as a trusted advisor to client stakeholders within assigned functional areas, partners closely with the Solution Architect, Program Manager, and technical team members, and mentors Solution Consultants through successful delivery. The role is expected to deliver exceptional client service, take ownership of outcomes, and escalatecross-workstreamdesign decisions with clear options and recommendations. Responsibilities: ESSENTIAL FUNCTIONS: Functional Workstream Ownership Leadrequirementsworkshops, process...

CareFirst BlueCross BlueShield Resp & Qualifications PURPOSE: Performs complex analysis, design, development, testing, and debugging of computer software ranging from operating system architecture integration and software design to selection of computer systems, language, and/or equipment. Designs, develops/codes, tests, and documents critical and complex application programs for computer systems. Works with appropriate stakeholders to define system scope and objectives and establish baselines. Establishes project standards and processes. Breaks down software requirements and creates highly complex systems. ESSENTIAL FUNCTIONS: Perform technical detail design, coding, testing of applications. Serves as subject matter expert for both customer and internal discussions related to maintaining and enhancing existing software systems. Develop and/or analyze interface design documentation. Comply with hardware and software systems standards and procedures. Deliver large...

Systems Technology Forum, Ltd. ** Security Clearance Required Company Overview Systems Technology Forum LTD (STF) is an established industry partner with a passion for exceptional performance and an unwavering commitment to our clients. As a premier provider of management, engineering, information technology, and logistics services, STF is committed to delivering high-quality systems engineering, technical and professional support services that meet and exceed deliverable requirements. STF offers superior out-of-the-box solutions to end-to-end problems and customer-centric support to the United States Government, Military, Department of Defense (DoD), and other federal agencies. Job Summary Individual will lead analytics and assessment of Narrowband (NB) Satellite Communications (SATCOM) as well as integration of NB SATCOM with Enterprise SATCOM Management and Control (ESC-MC) in support of the Department of War's Office of the Chief Information Officer's (DoW CIO)...

CareFirst BlueCross BlueShield Resp & Qualifications PURPOSE: Ensures the stability, integrity and efficient operation of the organization information systems that support organizational functions. This is achieved by monitoring, supporting and optimizing all networked software and associated operating systems. Assesses architecture and current system limitations, defines and designs system specifications, disaster recovery procedures and evaluates input/output processes and working parameters for hardware/software compatibility. We are looking for a Systems Engineer to manage and support enterprise endpoints and drive the integration of Microsoft Copilot across the organization. This dual-focus role ensures the security, stability, and performance of both physical and virtual desktops, while also engineering Copilot features to enhance user productivity and automation. Responsibilities include endpoint management, software packaging for virtual Desktop...

Truist The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: JOB SUMMARY Responsible for supporting the activities of third party default suppliers. Use established guidelines and strategies to make operational decisions. ESSENTIAL DUTIES AND RESPONSIBILITIES...

Truist The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: The locations listed are preferred but will consider other locations within the geography of Truist. JOB SUMMARY Directly administers and provides fiduciary advice and oversight for all types of Wealth trust...

Logitech Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way. Location: Logitech is proud to support a hybrid/remote work culture. To ensure stellar customer service and partner care, this is a full-time remote role. We are open to locations across the US. Travel Requirements: This role requires up to 50% travel for internal meetings, industry conferences (as required/needed), and on-site customer visits to strengthen partnerships. The Team and Role: Logitech is looking for a dynamic Sr. Federal Account Manager who will be responsible for driving strategic, high-value federal modernization and technology integration initiatives across US Federal agencies. You will focus on driving high-impact technology and modernization initiatives within major US Federal Government agencies to insure critical mission outcomes. Success is possible through the...

PaR Systems SIGN ON BONUS $1000 RELOCATION ASSISTANCE TO BRUNSWICK, GA AVAILABLE THIS POSITION IS LOCATED IN BRUNSWICK, GA. At Jered LLC , a PAR Systems Company and leader in engineered solutions for naval and maritime systems, Senior Fabricators are the cornerstone of our commitment to excellence. We are expanding our Welding Fabrication Team and looking for highly skilled professionals who bring precision, pride, and deep technical expertise to their craft. In this role, you'll apply advanced welding techniques—including GTAW, GMAW, FCAW, SMAW, and SAW—to fabricate mission-critical components to exacting MILSPEC standards. Whether fitting intricate assemblies or mentoring junior fabricators, your craftsmanship directly supports the performance and reliability of systems used by the U.S. Navy and global maritime partners. At Jered, your work doesn’t just build parts—it helps power operations that make a global impact. Success Criteria As a Senior...

PaR Systems Are you a detail-driven problem solver who thrives on turning complex requirements into clear, competitive solutions? Jered, a PAR Systems company, is seeking a Senior Manufacturing Estimator to play a pivotal role in shaping the competitiveness of our bids for custom-manufactured products. In this role, you’ll take ownership of the estimating process from the first customer request through final proposal — ensuring every bid is accurate, strategic, and compelling. Success Criteria: In this position, you’ll dive into customer specifications, past projects, and engineering drawings to develop precise system-level Bills of Materials (BOMs) and realistic labor and material estimates. Alongside proposal managers, engineers, and procurement specialists, you’ll evaluate manufacturing approaches, challenge assumptions, and bring creative alternatives to the table. Your insights will guide make-versus-buy decisions, sourcing strategies, and design optimizations that...

Capital One Manager, Cyber Security Threat Intelligence, Executive Digital Protection We are seeking a highly motivated and skilled Manager to serve as the team lead for the Capital One Cyber Intelligence Service's Executive Digital Protection Program. This manager will lead and spearhead a critical program focused on reducing risk from digital exposure for our top executives and their inner circles. Who you are: A Critical Thinker: You have a deep background in OSINT, Cyber Intelligence, or Executive Protection. You understand how an exposed credential on a random forum can lead toaccount takeovers, fraud, and physical threats. Technically Versatile: You are as comfortable evaluating the impact of leaked data breach data on the illicit web as you are explaining the nuances of MFA to a family member. Dynamic and invested: You are looking for a role where you can grow alongside the program you are building. What you bring: Proven Experience: Significant...

Capital One Senior Manager - Learning & Knowledge Measurement & Technology Project Manager (Hybrid) The Card Shared Services Learning & Knowledge team is responsible for ensuring associates have the knowledge and skills needed to deliver Capital One's card servicing imperatives. In order to transform the learning and knowledge experience, maximize our impact, and enable data-driven, tech-centric learning in the flow of work we are seeking a Learning & Knowledge Measurement & Technology Senior Manager. The Senior Manager is a strategic leader responsible for redefining how we quantify the impact of learning and knowledge. In this high-impact role, you will be responsible for the end-to-end measurement strategy-connecting learning interventions and knowledge consumption directly to business outcomes like NPS, Resolution Rate, and Handle Time. Additionally, you will own the learning technology roadmap, identifying and implementing the next generation of...

Capital One Senior Manager - Learning & Knowledge Measurement & Technology Project Manager (Hybrid) The Card Shared Services Learning & Knowledge team is responsible for ensuring associates have the knowledge and skills needed to deliver Capital One's card servicing imperatives. In order to transform the learning and knowledge experience, maximize our impact, and enable data-driven, tech-centric learning in the flow of work we are seeking a Learning & Knowledge Measurement & Technology Senior Manager. The Senior Manager is a strategic leader responsible for redefining how we quantify the impact of learning and knowledge. In this high-impact role, you will be responsible for the end-to-end measurement strategy-connecting learning interventions and knowledge consumption directly to business outcomes like NPS, Resolution Rate, and Handle Time. Additionally, you will own the learning technology roadmap, identifying and implementing the next generation of...