27 senior customer support engineer jobs found

Lincoln Property Company The Building Engineer I is responsible for maintaining, operating, and troubleshooting building systems, including HVAC, plumbing, and electrical systems, focusing on performing routine maintenance tasks, responding to tenant requests, and ensuring systems operate safely under the guidance of senior engineers. Essential Duties and Responsibilities: Perform scheduled maintenance, repairs, and inspections of building systems; address service requests, including hot/cold calls, plumbing issues, and lighting repairs. Troubleshoot minor equipment malfunctions and escalate issues as needed. Replace light fixtures, filters, and other components as required. Maintain accurate records of inspections and equipment performance. Interact with tenants, contractors, and property managers and work closely with senior engineers and technicians to support smooth building operations and resolve tenant issues. Assist with preventive maintenance tasks and...

Lincoln Property Company The Building Engineer I is responsible for maintaining, operating, and troubleshooting building systems, including HVAC, plumbing, and electrical systems, focusing on performing routine maintenance tasks, responding to tenant requests, and ensuring systems operate safely under the guidance of senior engineers. Essential Duties and Responsibilities: Perform scheduled maintenance, repairs, and inspections of building systems; address service requests, including hot/cold calls, plumbing issues, and lighting repairs. Troubleshoot minor equipment malfunctions and escalate issues as needed. Replace light fixtures, filters, and other components as required. Maintain accurate records of inspections and equipment performance. Interact with tenants, contractors, and property managers and work closely with senior engineers and technicians to support smooth building operations and resolve tenant issues. Assist with preventive maintenance tasks and...

MathWorks Summary MathWorks has a hybrid work model that enables staff members to split their time between office and home. The hybrid model provides the advantage of having both in-person time with colleagues and flexible at-home life optimizations. Learn More: https://www.mathworks.com/company/jobs/resources/applying-and-interviewing.html#onboarding. MATLAB & Simulink enable biomedical engineers worldwide to accelerate the pace of discovery in areas ranging from bioinstrumentation, biomechanics, medical imaging and optics, tissue and neural engineering, rehabilitation and surgical robotics and more. If you have experience with MATLAB & Simulink and are passionate about driving their adoption and usage in Biomedical Engineering, this is the role for you. As the Biomedical Engineering Market Development Manager, you will deploy your knowledge of MATLAB & Simulink and their applications in academia and industry, to support the company strategy and drive the...

MathWorks Summary MathWorks has a hybrid work model that enables staff members to split their time between office and home. The hybrid model provides the advantage of having both in-person time with colleagues and flexible at-home life optimizations. Learn More: https://www.mathworks.com/company/jobs/resources/applying-and-interviewing.html#onboarding. Do you enjoy teaching complex technical concepts and empowering others to solve real-world problems?We are seeking a passionate and technically skilled Training Engineer to deliver high-impact training programs on MathWorks products, with a focus on image processing, Computer Vision, ADAS (Advanced Driver Assistance Systems), and AI applications.This role is ideal for someone with a strong background in data science and engineering who enjoys helping others learn and succeed. Location Options: Natick, MA | Novi, MI | Plano, TX | Chevy Chase, MD | Torrance, CA Travel Requirement: Up to 25% MathWorks nurtures growth,...

Massachusetts Bay Transportation Authority (MBTA) At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Stations, Facilities, & Structures division oversees inspections, operations, and maintenance of MBTA facilities, from stations to office buildings. As a graduate student intern and industrial engineer, you will help optimize the operations of various teams within the division and help maintain continuous improvement, focusing on user-centered, efficient, and collaborative solutions. You will apply industrial engineering...

National Grid About us Superpowered. Meaningful work. Human impact. A story we're proud to tell. This is what matters to us at National Grid. In a world of complexity and unanswered questions, there is one thing we're certain about: the power of our people. National Grid is hiring a Engineer (Electrical Planning and Design), Electrical Engineering for Massachusetts. This is a Onsite Role - Must live within a commutable distance to Northboro, MA. Job Purpose As an Engineer in DC&I, you will be at the forefront of National Grid's Grid Modernization initiatives, contributing to the specification, design, and implementation of advanced grid technologies across the distribution and sub-transmission systems. Your work will span evaluation of emerging technologies; equipment specification and selection; end-to-end solution design including validation and testing of advanced control systems; and development of custom control logic. You will advance automation systems...

Massachusetts Bay Transportation Authority (MBTA) At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary Inlinewith49 CFR 625, 630, and 673requirements,theEAMS Administrator is responsible for the overall asset management, work planning, asset inventory, and application support for the EAMS software at MBTA. The EAMS Database Administrator supports and performs changes and upgrades to Transit IT environments including after-hours support and implementation of changes and releases of new software and hardware. Document and facilitate the...

Massachusetts Bay Transportation Authority (MBTA) At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Senior Manager of Facilities Infrastructure Engineering's primary responsibility will be to support Capital programming and prioritization and will be responsible to assist the Deputy Director, Facilities Infrastructure Engineering, in developing design standards and guidelines related to civil/site/structural assets such as stations, administrative buildings, vehicle maintenance facilities, parking garages, parking facilities,...

Apex Systems, Inc. Job#: 3015426 Job Description: Apex Systems is a world class technology services business that incorporates industry insights and experience to deliver solutions that fulfill our clients' digital visions. Apex has an opportunity for a Controls Engineer . For applicants who are interested in this Controls Engineer . opportunity, send your updated resume to Meghan Kennedy at [email protected] Here are the details: Position: Controls Enginee Location: Onsite, North Reading, MA Rate: Negotiable Based on Experience Duration: 6 months Controls Enginee Position Description: An experienced Controls Engineer to develop and optimize robot motion control systems through advanced controller tuning, with expertise in position and torque control. The ideal candidate will establish robust testing frameworks, design automated validation routines, and implement standardized processes for controller performance evaluation....

Massachusetts Bay Transportation Authority (MBTA) At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Director of Project Controls leads a staff providing comprehensive Project Controls services in support of program and project managers across all departments of the Authority. The Director of Project Controls and his/her centralized staff are responsible for helping program and project managers deliver the Authority's multibillion dollar Five-Year Capital Investment Plan (CIP) with the goal of achieving on-budget and on-time...

National Grid About us National Grid is hiring a Director of EMS SCADA (Energy Management System / Supervisory Control and Data Acquisition) for our Emergency Management Services department. This role can be based in either New York or Massachusetts. Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry. To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business. Job Purpose Lead the delivery of a new EMS SCADA (Energy Management...

Arrowstreet Capital Job Overview We seek an experienced and innovative Sr Engineer to architect, design, optimize, and implement a cutting-edge data platform in collaboration with our Business and Client teams. You will leverage your expertise in developing, enhancing, and managing large-scale data systems to drive strategic initiatives and elevate the capabilities of our data platforms. This role will spearhead the strategic planning, organizational management, and execution of our data engineering roadmap, collaborating with cross-functional teams to deliver a unified customer view and enable data-driven decision-making. Your primary responsibility will be to create an enterprise-wide data platform that streamlines the entire data lifecycle - from ingestion to retrieval - ensuring seamless integration, scalability, and high-quality data throughout. You will maintain rigorous standards for security, governance, and data quality to ensure trustworthiness and compliance....

Eaton Vance ABOUT MORGAN STANLEY Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, wealth management and investment management services. With offices in more than 41 countries, the Firm's employees serve clients worldwide including corporations, governments, institutions and individuals. For further information about Morgan Stanley, please visit www.morganstanley.com. ABOUT PARAMETRIC Parametric is part of Morgan Stanley Investment Management, the asset management division of Morgan Stanley. We partner with advisors, institutions, and consultants to build portfolios focused on what's important to them and their clients. A leader in custom solutions for more than 30 years, we help investors access efficient market exposures, solve implementation challenges, and design multi-asset portfolios that respond to their evolving needs. We also offer systematic alpha and alternative strategies to complement clients' core...

American Tower Corporation The Team We are seeking a Senior Network Engineer join American Tower's IT Infrastructure team. The IT Infrastructure team is responsible for the implementation of network architectures, including LANs/WANs, LAN internetworking, and connections with the WAN environment. Day to day you will focus on administering our networks and ensuring they are working at their peak performance. As a Senior Network Engineer, you will partner cross-functionally to deliver the best performing network services with a high level of uptime, your involvement with all areas of IT is key to help them deliver their deliverables on time. What You Can Offer Us Supports in designing networks; identifies and implements solutions; makes suggestions for ensuring a cost-effective and efficient infrastructure environment to provide the processing power essential to department operations. Install switches, hubs, networks, routers, and systems hardware; troubleshoot,...

National Grid About us National Grid is hiring a Senior Engineer for our its engineering team at the Sandy Pond HVDC Converter Station in Ayer, MA. Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry. To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business. Job Purpose This engineer will be responsible for providing engineering support for projects involving the operation, modification and maintenance of the HVDC control and...

Massachusetts Bay Transportation Authority (MBTA) At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Technology Innovation Department's (TID) Senior UX Designer will plan and execute design and research strategy for a rider-facing or front-line worker facing product. They translate user experience research and business requirements into organized, thoughtful, and delightful software experiences. UX Designers in TID are part of the UX Research and Design team - a cross-functional group reporting to the Sr. Director of UX Research...

FactSet Research Systems Inc. FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients' needs and exceeding their expectations. Job Location: New York City, Norwalk, Boston, or London Working Environment : Hybrid For U.S. locations, must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future Your Team's Impact FactSet's product suite of industry-leading analytics and unique...

National Grid The Opportunity Every day, we deliver safe and secure energy to homes, communities, and businesses, connecting people to the energy they need for their lives. Our expertise and track record position us uniquely to shape the sustainable future of our industry as the pace of change accelerates. To succeed, we must anticipate customer needs, reduce energy delivery costs, and pioneer flexible energy systems. This requires delivering on our promises and seeking opportunities for growth. In IT & Digital, we collaborate closely with the diverse energy businesses within the National Grid group, revolutionizing operations through technology. Embracing modern methodologies and Digital mindsets, we drive efficiency and bring new capabilities to internal and external customers as we lead the charge toward a carbon-free future. Our work is critical, as National Grid powers millions of homes and businesses in the UK and US, and the technology we employ is vital to this...

Revvity Revvity Signals makes market-leading software that empowers scientists across Life Science R&D, clinical research, and specialty chemicals to make better medicines and products, faster. Our flagship offering is the SaaS Signals Research Platform that provides knowledge capture, collaboration, analysis and visualization tools across the full depth and breadth of scientific discovery workflows. The viral adoption of our software is accelerating innovation, expediting drug development for a healthier world and facilitating the creation of sustainable materials. Join us as a Senior Software Engineer - AI Native , where you will manage the development of AI native product(s). This is your chance to build and manage a high-performance team and product to shape the future of AI-driven Life Sciences applications. Main Functions Design and implement scalable AI infrastructure to build, test and support the Signals Notebook and Federated Models Service platforms...

Massachusetts Bay Transportation Authority (MBTA) At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The L3 Software Engineer, Infrastructure in the Information Technology Department is responsible for administering a reliable and secure cloud technology platform, following software engineering infrastructure operations and processes to maintain established standards. The This role uses resources in AWS and Azure. Many resources are managed as infrastructure-as-code, and this role supports the migration of existing resources, and...