57 financial services contact center team lead jobs found

About this role Company Description HPS Investment Partners, a part of BlackRock, is a leading global, credit-focused alternative investment manager that seeks to provide creative capital solutions and generate attractive risk-adjusted returns for our clients. We manage various strategies across the capital structure, including privately negotiated senior debt; privately negotiated junior capital solutions in debt, preferred and equity formats; liquid credit including syndicated leveraged loans, collateralized loan obligations and high yield bonds; asset-based finance and real estate. The scale and breadth of our platform offers the flexibility to invest in companies large and small, through standard or customized solutions. At our core, we share a common thread of intellectual rigor and discipline that enables us to create value for our clients. HPS was established in 2007 as a unit of Highbridge Capital Management, LLC ("HCM"), a subsidiary of JPMorgan Asset Management...

About this role Internal Audit's primary mission is to provide assurance to the Board of Directors and Executive Management that BlackRock's businesses are well managed and meeting strategic, operational and risk management objectives. The team engages with senior leaders and all of BlackRock's individual business units globally to understand and advise on the risks in their business, evaluate the effectiveness of key processes and assist in the design of best practices that can improve their results. Internal Audit reports directly to the Audit Committee of the Board of Directors, and our work builds confidence that BlackRock will meet its obligations to clients, shareholders, employees and other stakeholders. Strategy, Analytics & Operations (SAO) SAO is responsible for the Internal Audit platform, delivering disciplined business management, quality assurance and improvement, and executive communication and reporting, while driving strategic transformation to support...

About this role Company Description HPS Investment Partners, a part of BlackRock, is a leading global, credit-focused alternative investment manager that seeks to provide creative capital solutions and generate attractive risk-adjusted returns for our clients. We manage various strategies across the capital structure, including privately negotiated senior debt; privately negotiated junior capital solutions in debt, preferred and equity formats; liquid credit including syndicated leveraged loans, collateralized loan obligations and high yield bonds; asset-based finance and real estate. The scale and breadth of our platform offers the flexibility to invest in companies large and small, through standard or customized solutions. At our core, we share a common thread of intellectual rigor and discipline that enables us to create value for our clients. HPS was established in 2007 as a unit of Highbridge Capital Management, LLC ("HCM"), a subsidiary of JPMorgan Asset Management...

About this role Business u nit o verview: UK Wealth A dvisory is a key client business within BlackRock, responsible for the sales and distribution of the breadth and depth of BlackRock's platform, technology and products. The business is dedicated to selling our active, index, multi - asset and private markets capabilities, alongside activating our market leading portfolio analytics technology, provided by Aladdin Wealth Technology. The scaled distribution sales team is responsible for driving commercial impact with financial advisers and wealth managers. The team is responsible for driving commercial impact with independent financial advisers , adopting AI and portfolio analysis tools like Portfolio 360, to deliver high-quality sales engagement. Job purpose: The role will be critical in shaping and delivering the business's long term commercial ambition in the region , in an exciting and dynamic part of the Wealth market. This individual will activate sales...

About this role Are you interested in building innovative technology that shapes the financial markets? Do you like working at the speed of a startup, but want to solve some of the world's most complex problems? Do you want to work with, and learn from, hands-on leaders in technology and finance? At BlackRock, we are looking for Engineers who like to innovate and solve complex problems. We recognize that strength comes from diversity, and will embrace your unique skills, curiosity, drive, and passion while giving you the opportunity to grow technically and as an individual. With over USD $8 trillion of assets, we have an exceptional responsibility: our technology empowers millions of investors to save for retirement, pay for college, buy a home, and improve their financial wellbeing. Being a developer at BlackRock means you get the best of both worlds: working for one of the most advanced financial companies and being part of an engineering team responsible for next generation...

About this role Role Brief At BlackRock, we pride ourselves on providing world-class security solutions to ensure the safety and resilience of our operations across the globe. We are looking for an exceptionally motivated individual to join our team as the Vice President of Corporate Security. This role is an exciting opportunity to lead our APAC security operations, establishing reliable security measures, and partnering with various interested parties to uphold our high standards. Role Responsibility This position reports to the Global Head of Corporate Security in New York City. It manages daily security operations across Asia-Pacific (APAC), excluding India. The focus is on Technical Security, Project Management, and Physical Security Operations. Management of Physical Security Operations: Ensure all APAC sites comply strictly with BlackRock's global security standards through regular site assessments and collaboration with local collaborators to...

About this role Business Overview The Risk & Quantitative Analysis (RQA) group provides independent oversight of BlackRock's fiduciary and enterprise risks. RQA's principal objectives are to advance the firm's risk management practices and to deliver independent risk expertise and constructive challenge to drive better business and investment outcomes. RQA is committed to investing in our people to increase individual enablement and ultimately build a stronger team. Our goal is to create a culture of inclusion which encourages collaboration, innovation, diversity and the development our future leaders. We actively engage in discussions on career growth and work with team members to understand how personal passions and strength connect with our purpose. RQA-ERM Operational Risk The Operational Risk team within Enterprise Risk is responsible for all aspects of operational risk, including error investigation and resolution, new product and business change risk...

About this role What we do BlackRock's business is investing on behalf of our clients, from large institutions to parents and grandparents, doctors and teachers who entrust their savings to us. We are committed to our clients-period. Our promise is to offer them the clearest thinking about what to do with their money and the products and services they need to secure a better financial future. That's why investors of all kinds have made us the world's largest asset manager, entrusting us with trillions of dollars, and its why companies, institutions and global governments come to us for help meeting their biggest financial challenges. BlackRock runs on Aladdin. It has always been at the core of BlackRock. Aladdin® is an operating system for investment managers that seek to connect the information, people, and technology needed to manage money in real time. Our investment software combines risk analytics with portfolio management, trading, compliance, and operations tools...

About this role Product Manager - Private Markets Secondaries Data & Analytics This role sits within Preqin, a part of BlackRock. Preqin plays a key role in how we are revolutionizing private markets data and technology for clients globally, complementing our existing Aladdin technology platform to deliver investment solutions for the whole portfolio. About the team Preqin's L imited Partners Product Group is a cross-functional team within A laddin Product , responsible for creating innovati ve data, analytics and workflow products for our clients investing in Private Markets . We are seeking a Product Manager to join the team and work directly with a multi-disciplinary team using the latest technologies to build out secondaries data and analytics products geared to wards helping our clients make better investment decisions . Job overview Secondaries is a rapidly growing part of private markets , but still very opaque and ripe for innovation . This...

About this role What we do BlackRock's business is investing on behalf of our clients, from large institutions to parents and grandparents, doctors and teachers who entrust their savings to us. We are committed to our clients-period. Our promise is to offer them the clearest thinking about what to do with their money and the products and services they need to secure a better financial future. That's why investors of all kinds have made us the world's largest asset manager, entrusting us with trillions of dollars, and its why companies, institutions and global governments come to us for help meeting their biggest financial challenges. BlackRock runs on Aladdin. It has always been at the core of BlackRock. Aladdin® is an operating system for investment managers that seek to connect the information, people, and technology needed to manage money in real time. Our investment software combines risk analytics with portfolio management, trading, compliance, and operations tools...

About this role The Team: The Global Marketing & Digital Wealth organization at BlackRock is a forward-looking, globally connected team at the center of the firm's most high-impact priorities. We are architects of growth, working across functions and markets to unlock opportunities and accelerate outcomes for the business. In collaboration with both internal and external partners, we design the conditions for success-delivering next-generation campaigns, brand platforms, communications, training, and client experiences. Our work is powered by world-class centers of excellence spanning content strategy, research & analytics, and digital platforms & experiences. Role and Impact: We are seeking a Director to lead marketing strategy and execution for two priority institutional client segments: Single Family Offices (Family Capital) and Endowments & Foundations. This role is responsible for translating firm, product, and client priorities into segmented,...

About this role Job Description: Offshore Wealth - Manager Research (Associate, New York) About this role The Offshore Wealth Manager Research team sits at the center of the business, driving strategy, business development, and client sales enablement with U.S.-based Wealth Management firms serving global investors. The team partners closely with Market Leaders, Sales Desk, Product, Portfolio Management, Marketing, Legal, and Operations to scale the Offshore Wealth platform across the Americas. This role is responsible for helping shape and execute the Offshore Wealth growth agenda, with a focus on expansion of investment solutions, platform and product due diligence, product selection, and model delivery. The role blends strategic thinking, investment expertise, and commercial execution, acting as a force multiplier for field sales and a key interface with internal product partners. This Manager Research role is a strategic pillar for Offshore Wealth-shaping what the...

About this role Business Unit Overview: Blackrock's Compliance Department protects Blackrock's reputation and provides client focused advice. It understands challenges and advises on the impact of regulation in our business, with the objective of: Actively participating in business decisions to champion our clients' interests and assist the business to translate compliance into their daily work Have client interests at the centre of everything we do Cultivate and enhance the compliance culture within BlackRock Provide thought leadership on the impact and implementation of regulation Developing and fostering excellence within the Compliance team Job Purpose/Background: An exciting opportunity has arisen for a Vice President to join the BlackRock Compliance team in Germany. This position will complement the current German and Swiss teams which work closely with the wider Compliance teams in EMEA, creating a dynamic internationally oriented environment. The...

About this role BlackRock is one of the world's preeminent asset management firms and is a premier provider of global investment management, risk management and advisory services to institutional, intermediary, and individual investors around the world. BlackRock's mission is to create a better financial future for our clients. We have a responsibility to be the voice of the investor, and we represent each client fairly and equally. Constant communication with a diverse team of partners strengthens us and delivers better results for our clients. Continuous innovation helps us bring the best of BlackRock to our clients. BlackRock offers a range of solutions - from rigorous fundamental and quantitative active management approaches aimed at maximizing outperformance to highly efficient indexing strategies designed to gain broad exposure to the world's capital markets. Our clients can access our investment solutions through a variety of product structures, including individual and...

About this role The Team: The Global Marketing & Digital Wealth organization at BlackRock is a forward-looking, globally connected team at the center of the firm's most high-impact priorities. We are architects of growth, working across functions and markets to unlock opportunities and accelerate outcomes for the business. In collaboration with both internal and external partners, we design the conditions for success-delivering next-generation campaigns, brand platforms, communications, training, and client experiences. Our work is powered by world-class centers of excellence spanning content strategy, research & analytics, and digital platforms & experiences. The Japan Marketing team at BlackRock sets the strategic direction and implements marketing plans in partnership with Global Product Solutions and Client Business. It is the responsibility of this team to raise brand awareness and drive preference of our investment capabilities, including analyzing the...

About this role This role sits within Preqin, part of BlackRock's Aladdin Client Business. Together, we are transforming how private markets data and technology power investment decisions globally. Preqin plays a critical role in expanding BlackRock's private markets capabilities, complementing the Aladdin platform and helping clients view, analyze, and act across their entire portfolio. We are ambitious, collaborative, and deeply client focused - and we are just getting started! Our mission is to create a better financial future for our clients. We are a diverse bunch of people who like to analyse, reinvent, and enhance how we work, and all in the pursuit of a better experience for our colleagues and clients. There are limitless problems to solve and opportunities for development, alongside a team of clever and caring colleagues. Our culture is based on respect, inclusion, diversity but also challenge and stretch and value feedback. We believe that people reach their best...

About this role Role Brief Thailand represents a strategic growth market for wealth management, supported by increasing affluence, evolving investor sophistication, expanding private wealth pools, and growing adoption of diversified investment solutions. The Thailand Wealth team is responsible for understanding market dynamics and client needs across Thailand's wealth landscape and translating these into commercial opportunities for the business. The team partners with private banks, consumer banks, securities firms, insurance companies, digital wealth platforms, and asset management partners to deliver the breadth of BlackRock's investment capabilities across active, index, ETFs, and alternatives. We work closely with clients to deliver tailored investment solutions aligned with evolving investor objectives, while leveraging BlackRock's global investment platform, portfolio construction expertise, and technology capabilities. The role partners extensively with regional and...

About this role Aladdin Client Business, Preqin - Vice President BlackRock Overview: BlackRock is one of the world's preeminent asset management firms and an outstanding provider of global investment management, risk management and advisory services. BlackRock offers a range of solutions - from rigorous fundamental and quantitative active management approaches sought at improving out performance to highly efficient indexing strategies designed to gain broad exposure to capital markets. Our clients can access our investment solutions through a variety of product structures, including separate accounts, mutual funds and other pooled investment vehicles, and the industry-leading iShares® ETFs. Our mission is to create a better financial future for our clients. We are a diverse bunch of people who like to analyze, reinvent, and enhance how we work, and all in the pursuit of a better experience for our colleagues and clients. There are limitless problems to solve and...

About this role BlackRock Overview: BlackRock is a global leader in investment management, risk management and advisory services for institutional and retail clients. As of December 31, 2025, BlackRock's AUM was $14+ trillion. BlackRock helps clients around the world meet their goals and overcome challenges with a range of products that include separate accounts, mutual funds, iShares® (exchange-traded funds), and other pooled investment vehicles across public and private markets. BlackRock also offers risk management, advisory and enterprise investment system services to a broad base of institutional investors through BlackRock Solutions®. As of year-end 2025, the firm had approximately 20,000 employees in more than 30 countries and a major presence in global markets, including North and South America, Europe, Asia, Australia and the Middle East and Africa. For additional information, please visit the Company's website at www.blackrock.com | LinkedIn:...

About this role Aladdin is BlackRock's central technology platform that connects the key functions of investment management into one integrated system. From portfolio management and trading to compliance, operations, and risk oversight, Aladdin brings together people, processes, and data to create a seamless investment process. By providing a common platform and consistent information, Aladdin helps organizations make informed decisions, manage risk effectively, and trade efficiently - ultimately driving better outcomes for investors and institutions worldwide. We bring a breadth of experience across regions, strategies, and asset classes. 30 Years of experience delivering solutions 1,100 Aladdin clients 5,500 skilled engineers, financial modelers, and data experts supporting Aladdin The Aladdin Client Experience team is the global client services organization supporting Aladdin users around the world . With a collaborative team of over 400 members , we......