3 customer operations manager jobs found

About this role Company: BlackRock Financial Management, Inc. Job Title: Associate, DevOps Engineer Location: 400 Bellevue Parkway, Wilmington DE 1989 Job Duties: Provide ongoing operational support for the Aladdin infrastructure production environment, ensuring high availability for batch and interactive applications using tools like Autosys, Kafka, and Kubernetes. Manage pre-production environments and developer support during US hours, leveraging Linux administration and scripting (Shell, Python, Perl). Identify and implement process improvements for pre-production support, releases, production syncs, and environment stability using ServiceNow, Cutover, and automation frameworks like Ansible, Chef, and Jenkins. Perform root cause analysis and system performance diagnostics using monitoring tools such as Grafana and Prometheus. Collaborate with development teams and application owners to debug applications written in Java, Python, or Perl. Communicate clearly and...

About this role Elevate your career by joining the world's largest asset manager! Thrive in an environment that fosters positive relationships and recognizes outstanding performance! We know you want to feel valued every single day and be recognized for your contribution. At BlackRock, we strive to empower our employees and actively engage your involvement in our success. With over USD $14 trillion of assets we have a responsibility: our technology and services enable millions of investors to save for retirement, pay for college, buy a home, and improve their financial well-being. Your Team The Portfolio Services division provides operational support to BlackRock's portfolio management teams and clients. Portfolio Services is central to BlackRock's operations in providing subject matter expertise, monitoring fund administrator service delivery in relation fund accounting and financial reporting, supervising operational capacity for new products, contributing to projects in...

About this role Analyst, Application Engineer About the Role You can work with us at one of the top FinTech companies. We sell our Aladdin platform to over 200 of the world's leading financial institutions, collectively managing approximately a quarter of global assets under management. BlackRock is a global but close‑knit organization united by a common goal: delivering the highest level of service to our business partners and customers. We value diversity of thought, background, and experience, and we invest seriously in our people through flexible time off, collaborative work environments, and strong career development opportunities. In this role, you will support business‑critical computing workloads, real‑time and batch processing, data transfer services, application onboarding and upgrades, and recovery procedures. You will work as part of a globally distributed team operating 24x7x365 to ensure the stability and reliability of production environments. This position...